-At CC, our goal is to make our products as easy and delightful to use as possible. To that end, we are constantly talking to our users. Sometimes our sessions involve understanding current experiences and identifying pain points, other times we’re determining upcoming feature prioritization. If we plan to roll out a new product, or design a new interface or feature for an existing product, we do research! We appreciate our users volunteering their time to help us with this research by participating in test sessions.
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