[bug] Unable to download artifact(s): Unable to download and extract artifact: Request timeout

[mathbunnyru]

What happened?

My GitHub workflow tried to download an artifact and got the following error:

Unable to download artifact(s): Unable to download and extract artifact: Request timeout: /actions-results/48835bcc-3d9d-48c1-9b25-e61724c412e6/workflow-job-run-133fda40-ba8c-5571-226b-e94c9a723dbe/artifacts/scipy-notebook-x86_64.zip?se=2023-12-14T22%3A41%3A57Z&sig=kIu7CPVgJ9myrpzJC9NS%2FLVc8z8fcQtdDXC0sDa5DVc%3D&sp=r&spr=https&sr=b&st=2023-12-14T22%3A31%3A57Z&sv=2021-12-02

The link is here:
https://github.com/jupyter/docker-stacks/actions/runs/7214568077

What did you expect to happen?

Successful run

How can we reproduce it?

Possibly fork jupyter/docker-stacks and run the docker.yml workflow

Anything else we need to know?

I tried to restart the build a few times - seems to work sometimes.
The runner which downloads the artifact is a GitHub-hosted runner.

What version of the action are you using?

v4

What are your runner environments?

linux

Are you on GitHub Enterprise Server? If so, what version?

No response

[mathbunnyru]

This only happened when I switched to v4 a few hours ago.

[aurexav]

Same here.

Alright, it's not a bug on my end. Perhaps others are experiencing the same issue.

The problem is due to some actions not updating their dependencies. I use the new version of upload, and consequently, using an older version of download will result in failure.

[IvanGithub-Professional]

@mathbunnyru I had a very similar Issue created earlier about an artifact not being found. This is a little different because you are receiving a "Request Timeout" but maybe my solution will fix yours. The issue is not being consistent with your Upload & Download versions. I was uploading with version 3 and downloading with version 4. Mine was not considered a bug because it is documented as expected.

My soultion was this
Solution: Be consistent with the versions with your Upload & Download such as action/upload-artifact@v4 and actions/download-artifact@v4

[mathbunnyru]

@mathbunnyru I had a very similar Issue created earlier about an artifact not being found. This is a little different because you are receiving a "Request Timeout" but maybe my solution will fix yours. The issue is not being consistent with your Upload & Download versions. I was uploading with version 3 and downloading with version 4. Mine was not considered a bug because it is documented as expected.

My soultion was this

Solution: Be consistent with the versions with your Upload & Download such as action/upload-artifact@v4 and actions/download-artifact@v4

Thank you. Unfortunately, I already use v4 in all uploads and downloads.

[submarines-and]

Happens to us intermittently as well. Both actions are v4

Error: Unable to download artifact(s): Unable to download and extract artifact: Request timeout:

[Santas]

After upgrading to v4 we saw similar issue

Error: Unable to download artifact(s): Unable to download and extract artifact: Unexpected HTTP response from blob storage: 503 The server is busy.

[RickyDaMa]

Similar issue here, v3 works, v4 gives this error when trying to download a definitely-there and definitely-that-name artifact:

Unable to download artifact(s): Unable to download and extract artifact: Unexpected HTTP response from blob storage: 409 Public access is not permitted on this storage account.

Private repo that I can't share, sorry

[jamezp]

Just another "I'm seeing this too" https://github.com/resteasy/resteasy-microprofile/actions/runs/7224411814. The artifact is definitely there.