Webinar
Unlocking the Power of Patron Communication: BiblioCommons + MessageBee
When library messages are timely, personal, and easy to access, they can do more than just inform; they can strengthen relationships and build trust between libraries and their communities.
In this webinar, we explored how MessageBee, a purpose-built communication tool for libraries, helps staff connect with patrons more effectively through email, text, and voice notifications. You’ll see how MessageBee works in action, hear from a library using it successfully, and get a sneak peek at what’s coming next in BiblioApps.
Whether you’re a library director, part of the marketing team, or supporting digital tools and services, this session will help you rethink what’s possible when it comes to patron communication.
In this webinar, you’ll learn:
- What MessageBee is and how libraries can use email, text, and voice messages to support patrons and streamline staff workflows
- Real-world insights from Whatcom County Library System on implementing MessageBee and engaging their community
- How your library can get started with MessageBee and begin seeing impact right away
Watch to discover how intentional communication can elevate the patron experience—and how your library can get started.
Speakers:
Carmi Parker, ILS Administrator/Librarian, Whatcom County Library System
Rob Klaus, President, Unique Management Services
Erik Komarnicki, Sr. Sales Engineer, BiblioCommons