DO NOT WRITE ANYTING ON THE MODULE

Information and
Communication
Technology

Computer System
Servicing
Grade 10
USE THE RIGHT TOOL
FOR THE RIGHT JOB

Department of Education ● Republic of the Philippines

HOW DO YOU USE THIS MODULE

Before starting the module, I want you to set aside other tasks that will
disturb you while enjoying the lessons. Read the simple instructions below to
successfully enjoy the objectives of this kit. Have fun!

1. Follow carefully all the contents and instructions indicated in every page of
b this module. e

2. Write on your notebook the concepts about the lessons. Writing enhances
learning, that is important to develop and keep in mind.
3. .
Perform all the provided activities in the module.
4. Let your facilitator/guardian assess your answers using the answer keycard. g
5. Analyze conceptually the posttest and apply what you have learned.
6. Enjoy studying!

PARTS OF THE MODULE

1. Expectations - These are what you will be able to know after completing the
lessons in the module.
2. Pre-test - This will measure your prior knowledge and the concepts to be
mastered throughout the lesson.
3. Looking Back to your Lesson - This section will measure what learnings and
skills did you understand from the previous lesson.
4. Brief Introduction- This section will give you an overview of the lesson.
5. Activities - This is a set of activities you will perform with a partner.
6. Remember - This section summarizes the concepts and applications of the
lessons.
7. Check your Understanding- It will verify how you learned from the lesson.
8. Post-test - This will measure how much you have learned from the entire
module.

1
 TOPIC 1: COMPUTER HARDWARE TOOLS

EXPECTATIONS:

 Identify and select appropriate computer hardware tools in accordance

with the task requirements
 Check and identify unsafe computer hardware tools in accordance with
standard operating procedures
 Adhere to the safety procedures in using computer hardware tools

PRE – TEST

Multiple Choice
Direction: Read and understand each question carefully and choose the letter
of the correct answer.

1. When cleaning a keyboard, what tool is best used to remove the dust?
a. Compressed air c. Duster
b. Compressor d. Spray
2. If you are dealing with a slotted bolt, which of the following tools you will use?
a. Flat screwdriver c. Torx screwdriver
b. Philips screwdriver d. Hex driver
3. Which of the following does NOT describe a successful maintenance program?
a. Defines procedure c. Unsystematic
b. Controls hazard d. Well-organized
4. To loosen or tighten six-sided bolts, which of the following tools you will use?
a. Flat screwdriver c. Phillips screwdriver
b. Hex driver d. Torx screwdriver
5. In cleaning computer casing, which of the following tools is use with a
mild cleaning solution?
a. Blower c. Duster
b. Cloth d. Lint-free cloth
6. What will you do if there are damaged or defective tools in your toolkit?
a. Clean the toolkit c. Remove in your toolkit
b. Place anywhere d. Store in the toolkit

2
7. What will you do to properly store computer hardware tools?
a. Keep inside the box
b. Layered the tools
c. Place on the board/toolkit and labeled it
d. Remove faulty tool
8. Which of the following is NOT a benefit of applying preventive maintenance of
tools and equipment?
a. Faulty tools and equipment
b. Protection of tools
c. Systematic care
d. Safe conditions of tools and equipment
9. Which of the following computer hardware tool is BEST used to test a computer
port?
a. Anti-static strap c. Loopback adaptor
b. Compressed Air d. Multimeter
10. Before repairing computer, which of the following must be consider first in
using the hand tools?
a. Check hand tools to be used
b. Examine and clean the hand tools
c. Never use Personal Protective Equipment
d. Select faulty hand tools
11. Which of the following computer hand tools is NOT used to hold small
computer parts and components?
a. Needle-nose Plier c. Tweezers
b. Parts Retrievers d. Wire Cutter
12. There are different tools needed in repairing computer, which of the
following categories does parts retriever, screwdriver, wire cutter and long
nose plier
belongs?
a. Cleaning tools c. Electro-Static
b. Diagnostic tools Discharge (ESD) tools
d. Hand tools
13. Evaluate the following statements and select the best answer:
Statement 1: Over-tightening screws may cause screw to get stuck on its holes
Statement 2: Turn screws clockwise to loosen screws and counterclockwise to
tighten screws
Statement 3: Stripped screws may still be used but with care
a. Only statements 1 and 3 are TRUE
b. Only statements 2 and 3 are TRUE
c. Only statements 1 and 2 are TRUE
d. Only statements 2 and 3 are
FALSE
14. Evaluate the following statements select the best answer:
Statement 1: It is important to use hex drivers that is larger than a bolt being
used
Statement 2: Always over-tight bolts to ensure the quality of the thread
3
 Statement 3: Hex driver comes in both 6 and 8-sided head
a. Only statements 2 and 3 are TRUE
b. All statements are FALSE
c. All statements are TRUE
d. Only Statement 1 and 2 are FALSE
15. Evaluate the following statements then select the best answer
Statement 1: Properly stored tools and equipment will be easy to find when
needed and are less likely to be lost.
Statement 2: Using bins for storing small parts is a good practice on proper
storage.
a. All statements are FALSE
b. All statements are TRUE
c. Only statements 1 is TRUE
d. Only Statement 2 is TRUE

LOOKING BACK TO YOUR LESSON

Computers are classified into two types based on principles of operation and
on principle of configuration. Group the following computers below according to its
type. Write only the letter of your answer on the space provided

Types of computer Types of computer

based on principle based on principle of A. Digital Computer
of operation configuration B. Hybrid Computer
C. Supercomputer
D. Laptop
E. Minicomputer
F. Desktop
G. Microcomputer
H. Server
I. Wearable Computer
J. Smartphones

BRIEF INTRODUCTION

Computer hardware tools are handheld device that enables a person to install,
remove, or perform a specific task on a computer. Before any computer task/job
takes place, oneself must be familiar first in identifying and selecting appropriate
computer hardware tools in accordance with the task requirements and raise
awareness in addressing hand tools safety concerns.
4
Classification of Hardware Tools
In performing computer hardware assembly and repairs, it is very important to have a
toolkit that contains all the necessary tools. Computer Hardware tools are categories into
four:
1. Electro-Static Discharge (ESD) tools
2. Hand tools
3. Cleaning tools
4. Diagnostic tools

1. Electro-Static Discharge (ESD) Tools – tools that prevents the sudden flow of
electricity to avoid damage to your computer components and
parts.

Anti-static strap – usually worn on your wrist to

prevent the occurrence of ESD.
[Link]
[Link]

Anti-static mat – used to stand on or place hardware

on to prevent static electricity from building up.
[Link]

Anti-static spray – can be applied on floors, walls,

ceilings, tools, equipment, and workspaces to prevent
building up of ESD

[Link]

2. Hand Tools – are used in the performing task like computer assembly and
computer repair, this tools are manually operated by hand and are available individually
or as part of a computer repair toolkit. Toolkits range widely in size, quality, and price.

Flat head screwdriver is a hand tool used for

tightening and loosening slotted screws, has a
[Link] flat wedge shape tip

Philips head screwdriver is a hand tool for

tightening and loosening cross head screws,
[Link] has
A

Torx screwdriver- Used for loosening or

tightening screws with a star-like depression at
the end, a function often seen on a laptop.
[Link]
5
 Hex driver- Sometimes referred to as a nut
driver, it is used to tighten nuts just like a
screwdriver tightens screws

[Link]

Needle- nose plier- (Also known as long-nose

pliers) characterized by long, tapering jaws of
equal length. Used for holding small portions.
[Link]

Tweezers are tools used for picking up objects

too small to be easily handled with human
hands.
[Link]

Wire cutter is used for stripping and cutting

wires.
[Link]

Flashlight Used to light up areas that you

cannot see well.

[Link]

Part retriever is used to retrieve screws,

jumpers, fasteners, and other parts and
prevents them from getting mixed.
[Link]

3. Cleaning Tools – are essentials when maintaining and repairing computers. Using the
appropriate cleaning tools helps ensure that computer components are not damaged
during cleaning

Lint-free cloth is a special type of cleaning cloth

that wipes off dust and other types of unwanted
elements from computer parts without scratching
or leaving debris on them
[Link]

Computer Duster – softly brushes away dust

from computer parts. This is commonly used for
cleaning computer keyboard.
[Link]

6
 Compressed air is a product used for cleaning
or dusting electronic equipment and other
sensitive devices that cannot be cleaned using
water.

[Link]

Cable ties are used to organize all kinds of

cables, like those used with a computer, an
entertainment system, or in a network.

[Link]

Parts organizer is a type of storage box

featuring small compartments for sorting
components like screws, nails, bolts,
washers etc.
[Link]

4. Diagnostic Tools – are tools used for testing computer hardware to check for its
functionality.

Multimeter- An electronic tool used to measure

voltage, amps and resistance across circuits.
By attaching two leads to different parts of
an electrical system, learners can use
multimeter to detect voltage and resistance
levels, or changes
[Link] in electrical currents.

Loopback Adapter is also called a loopback

plug, used to test the basic functionality of
computer ports.

[Link]

Checking of Hand Tools

Once selected, use the tool for the purpose for which it was designed. Not all tools
come with detailed instructions, but there are those that do spell out the safety Do’s and
Don’ts for your safety. If there are set-up/use options, operator judgment must always be
based on what is the safest way to use the tool.

Identifying Unsafe or Faulty Tools

Environmental Safety and Health Program requires the following:
1. All tools be kept in good condition with regular maintenance
2. The right tool be used for the job
3. Each tool be examined before use AND damaged or defective tools NOT to be used
4. Tools be operated according to manufacturer’s instructions
5. The right protective equipment for the tool and activity be used
7
ACTIVITIES

Activity No. 1: TRUE or FALSE

Direction: Read and understand each statement carefully. Write TRUE if the statement is
correct and FALSE if it is wrong.

1. Faulty tools are safe to use in repairing computers.

2. Use hex driver to tighten and loosen screws that have hexagonal (six-sided)
head.
3. Diagnostic tools are used for testing computer hardware functionality.
4. Flat screwdrivers are used to tighten and loosen star-like depression screws.
5. Read and follow what is said on the computer manual before using the tools
6. Turn the screwdriver clockwise to loosen and counterclockwise to tighten the
screw.
7. Use Phillips screwdriver when you are working with slotted screw.
8. Always used the right tool for a right job
9. Follow the organization’s OHS procedures and practices. Never wear
Personal Protective Equipment (PPE).
10. Tools needed in performing task must be examined before using

Activity No. 2: The RIGHT TOOL for the RIGHT JOB

Direction: Below are different tasks/activities in undertaking a single computer operation, fill
it in with the appropriate computer hardware tools to be used in accomplishing the said task.
Choose your answer from the box below and write your answer beside the number.

B C D
A F

K
H I J
G L

1. Tightening cross-headed screws in assembling computer.

2. Testing the integrity of circuits and quality of electric flow on computer
components
3. Organizing internal and external cables of a computer
4. Cleaning monitor screen
5. Wearing this tool on the wrist to prevent the occurrence of static electricity on
the components of a computer.
6. Loosening star-like depression screws from the hard disk drive (HDD)
7. Picking up small objects and components from computer that is hard to reached
by hands

8
 8. Wipes off dust and other types of unwanted elements from computer parts to
avoid scratching them
9. In assembling computer this is used to light up areas that you cannot see well
10. Removing dust from keyboard

REMEMBER

Computer hardware tools are handheld device that enables a person to install,
remove, or perform a specific task on a computer. It is the most efficient and
effective wat to get many jobs done. In aiming for the efficiency and effectivity
of the job to be done do not forget this “USE THE RIGHT TOOL FOR THE
RIGHT JOB”

CHECK YOUR UNDERSTANDING

Multiple Choice
Direction. Read and understand each question carefully and choose the letter of the
correct answer then write your answer beside every items.

1. Which of the following tools is used for stripping and cutting wires?
a. Cable ties c. Parts organizer
b. Hex driver d. Wire cutter
2. Which of the following tools is used for tightening and loosening slotted screws?
a. Anti - static mat c. Hex driver
b. Flat head screwdriver d. Wire cutter
3. Which of the following computer hardware is used to prevent ESD?
a. Anti-static strap c. Lookback adaptor
b. Compressed air d. Multimeter
4. Which of the following hand tools also known as nut driver?
a. Flat screwdriver c. Parts retriever
b. Hex driver d. Philips screwdriver
5. Which of the following tools does NOT belong to cleaning tools?
a. anti-static wrist strap c. lint free cloth
b. cable ties d. parts organizer
6. When getting parts that are too small for your hand to fit in what tool should be used?
a. Cable ties c. Part retriever
b. Lint free cloth d. Wire cutter
7. What tool is used in removing cross-headed screws in the system unit?
a. Anti-static wrist strap
b. Cable ties
c. Philips head screwdriver
d. Wire cutter

9
 8. Before using hand tools in performing pc assembly and disassembly, which of the
following should be considered?
a. Check defective hand tools to be used
b. Examine and clean the hand tools
c. Never use Personal Protective Equipment
d. Select faulty hand tools
9. There are different tools needed in repairing computer, which of the following
categories does parts retriever, screwdriver, wire cutter and long nose plier
belongs?
a. Cleaning tools
b. Diagnostic tools
c. Electro-Static Discharge (ESD) tools
d. Hand tools
10. When cleaning computer system unit, which of the following tools is best used to
blow away dust in electronic components?
a. compressed air c. hex driver
b. lint free cloth d. wire cutter

TOPIC 2: COMPUTER HARDWARE TOOLS

PROPER USAGE AND MAINTENANCE

EXPECTATIONS:

 Use appropriate computer hardware tools in accordance with the task requirements
 Carry out routine maintenance of tools according to standard operating procedures,
principles and techniques
 Adhere to the safety procedures on the proper use and maintenance of computer
hardware tools.

10
 LOOKING BACK TO YOUR LESSON

WORD SEARCH

Direction:
Using the crossword puzzle
below, based on your understanding
about computer hardware tools, locate
by shading at least 10 words (computer
hardware tools) horizontally, vertically,
and diagonally.

BRIEF INTRODUCTION

Proper usage and maintenance of computer hardware tools is vital in a

workplace to ensure the safety of every job to be accomplished and to keep
the optimum conditions of physical properties at acceptable levels. Oneself
should be familiar in managing and upholding computer hardware tools to
extend the use in lifespan and ensure the safety from using the tools, its
physical properties, and the environment.

PROPER USAGE OF COMPUTER HARDWARE TOOLS

Proper Use of ESD Tools

ESD tools are used to equalize the electrical charge between you and the equipment.
When reducing the potential for ESD, it reduces the likelihood of damage to delicate
circuits or components.

11
 end either to the equipment or to the

Proper use of hand tools

Technician toolkits contains various hand tools used for troubleshooting and repairing
computers. Here are some tips to properly use the hand tools:
Hand tools Tips for properly use of hand tools
• Each screw matches with the correct screwdriver. Place the
screwdriver tip onto the screw end. Switch the clockwise
Screw screwdriver to twist the screw and push the screw in
drivers counterclockwise.
• If you over-tighten them with a screwdriver, the screws may get
stripped. A stripped pin can get trapped in the hole of the bolt, or
may not• securely
If yousecure. Discard
are dealing screws
with off. bolt, using a flat head
a slotted
Flat head
screwdriver. Do not use a flat head screwdriver to loosen a head screw
screwdriver
at Phillips.
• Using a screwdriver never as a pry bar. If you can't uninstall an item,
test and
• Using see if a clip or
a screwdriver or lock is inhead
Phillips position
and to protect the
crosshead [Link]
screws.
Phillips head
not use this sort of screwdriver to have it punctured. This would hurt
screwdriver
the screwdriver's handle.
• To loosen and tighten bolts with a hexagonal (six-sided) head, use
Hex driver a hex driver. Hex bolts should not be over-tight, as the bolts'
threads can be stripped. Do not use the hex driver which is too
big for the bolt you are using.
Part
• You should use the component retriever, needle-nose pliers,
retriever,
and tweezers to position and remove pieces that could be
Needle-nose
impossible to touch with your fingertips. When using such
pliers, or
materials, do not smash or touch any parts.
tweezers

12
Proper use of Cleaning Materials/Tools
Keeping computers clean inside and out is a vital part of a maintenance program. Dirt can
cause problems with the physical operation of fans, buttons, and other mechanical
components. On electrical components, an excessive buildup of dust will act like an
insulator and trap the heat. This insulation will impair the ability of heat sinks and cooling
fans to keep components cool, causing chips and circuits to overheat and fail.

Components
to be Tips for proper use of cleaning materials/tools
cleaned
• Clean computer cases and monitor outdoors on a damp, lint-
Computer free cloth with a mild cleaning solution. To create the cleaning
Cases and solution, mix one drop of dishwashing liquid and four ounces of
Monitors water. When some water drips within the device, give the liquid to
dry enough time before turning on the machine.

• Do not use ammonized glass cleaners on an

LCD screen or any other solution unless the cleaner is specifically
LCD Screens designed for that purpose. Harsh chemicals damage the on-screen
coating. Such displays are not covered by glass, so be careful
when washing them, and don't click tightly on the screen.

• Clean the contacts on isopropyl alcohol components. Don't use

Component alcohol to rub. Alcohol rubbing includes impurities which may affect
contacts. Make sure the contacts receive no lint from the fabric or
Contacts
cotton swab. Blow some lint off the compressed air contacts before
reinstalling

Keyboard • Clean a desktop keyboard with compressed air or a small, hand-held

vacuum cleaner with a brush attachment

• Using a glass cleaner and a fluffy towel to brush the mouse outside.
Do not sprinkle glass cleaner directly on your mouse. If you clean a
Mouse ball mouse, you can remove the ball and clean it with a soft cloth
and a glass cleaner. Wipe the rollers with the same rag, wipe
inside the cursor. Do not sprinkle any liquids in the mouse.

TOOL AND EQUIPMENT MAINTENANCE

All tools and equipment must be properly maintained so that workers are not
endangered. Regulations require inspections of tools, machines and equipment before use.
Preventive maintenance is the systematic care and protection of tools, equipment
and machines in order to keep them in a safe, usable condition, limit downtime and
extend productivity. We must always be aware that maintenance tasks themselves are
potentially hazardous and can result in injury. The successful maintenance program is:
1. well organized and scheduled,
2. controls hazards,
3. defines operational procedures, and
4. trains key personnel.

13
 The degree of detail to include regarding tools and equipment maintenance
will depend on the kinds of tools/equipment used. Some construction equipment may have
very specific inspection and maintenance requirements. Electronic equipment may
have different maintenance requirements. Hand tools may require only basic
maintenance. Power tools should be maintained in good working order. This may be limited
to ensuring that blades/bits are replaced when needed and those guards or other safety
devices are operable and any damaged electrical cords/plugs are repaired or
replaced. Damaged or defective equipment/tools should be tagged and removed from
service.
Most manufacturers can provide maintenance schedules for their equipment. Large
companies typically have a comprehensive maintenance program due to the capital
investment and/or leasing agreements. Smaller companies may lease equipment and
maintenance services may be included in the leasing agreement.

General requirements for tools and equipment maintenance include:

1. Obtaining a copy of the maintenance schedule recommended by the manufacturer
2. Ensuring that maintenance is performed as required
3. Ensuring that the person(s) performing the maintenance are competent (e.g. licensed
mechanic)
4. Retaining records of maintenance/service conducted
5. Specifying who is responsible for overseeing equipment maintenance and where the
records are kept
6. Set up a system for removal and tagging of damaged or defective tools and equipment

PROPER STORAGE OF TOOLS, PARTS, AND EQUIPMENT

To ensure that tools and equipment remain in good

condition and last for a long time, store them properly. Properly
stored tools and equipment will be easy to find when needed and
are less likely to be lost.

Good practices include: [Link]

[Link]/images/I/51kBqeol4yL._SX425_.jpg
1. Parts should be properly stored and labeled.
2. Tools should be properly placed on the board, and labeled. Consider drawing
the shapes of the tools on the board so that they always get put back in the same
position.
3. Use bins for storing small parts.
4. Consider making an individual (or individuals) responsible for the good maintenance
of tools and parts.
Benefits:
1. Tools and parts are kept in good condition and are easy to find
2. Costs are reduced.
3. Productivity is increased because time is not wasted looking for tools, parts and
equipment.
4. Workshop staff develop a sense of responsibility and pride in their work.
14
ACTIVITIES

Activity No. 1: Complete the Task

Direction: Complete the following statements below about the proper usage and
maintenance of computer hardware tools by choosing the appropriate WORD inside the
box. Write your answer on the each box provided.

Around Ammoniated Tighten Electrical charge Dust

Crosshead Conductor Bolts Loosen Alcohol

1. Use a Philips head screwdriver with screws.

2. Turn the screwdriver counterclockwise to the screw.
3. Pencils should not be used inside the computer to change the setting of switches or to

pry off jumpers because the tip contains lead which can act as a and
may damage the computer components.
4. The purpose of an antistatic wrist strap is to equalize the between
you and the equipment.
5. Clean the contacts on components with isopropyl .

6. Turn the screwdriver clockwise to the screw

7. On electrical components, an excessive buildup of will act like an

insulator and trap the heat.
8. Do not use glass cleaners or any other solution on an LCD screen
unless the cleaner is specifically designed for the purpose.
9. Use a hex driver to loosen and tighten that have a hexagonal (six-
sided) head.
10. When compressed air is used to clean the inside of the computer, the air should be

blown the components with a minimum distance of four inches from

the nozzle.

Activity No. 2: Computer System Maintenance

Direction: Read and understand carefully the situation below and then perform what is being
asked.

Situation: You are tasked by your teacher individually to perform a computer system
maintenance activity. Given the table below you need to accomplish the table by
filling out the appropriate procedure to be done to cleaning or maintaining a
computer component/s.

15
 Name: Date:
Grade & Section: Score:

Computer System Maintenance Table

Components to clean Maintenance Procedure

(e.g. Monitor Casing) (e.g. Mild cleaning solution and lint free cloth)

1. Monitor LCD Screen

2. Keyboard
3. Mouse
4. Computer Contacts
5. Computer Case
6. Internal Parts of Computer
System
7. Internal Parts of Power
Supply Unit

Note: Use this rubric to evaluate the performance of the learner on the activity.
4 3 2 1
Criteria Excellent Good Fair Poor
The learner The learner
The learner list The learner list list down the list down the
Proper
down all the proper down the proper proper proper
cleaning /
cleaning cleaning cleaning cleaning
maintenance
procedures for all procedures for 4-3 procedures procedures
procedure
components components for 2-1 for 3
components components
The learner
The learner
demonstrate
The learner The learner did not
the proper
demonstrate the demonstrate the demonstrate
Performing cleaning
proper cleaning proper cleaning the proper
task procedure for
procedure for all the procedure for 4-3 cleaning
2-1
components components only procedure for
components
components
only

Activity No. 3: Think about it??

Direction: Red and understand carefully each question below then write your insights about
it answer should be minimum of 5 sentences of each question. You answer will be
evaluated using the rubric indicate below. Write your answer on the space
provided.

1. Why is it important to adhere with the proper maintenance procedures of computer

system components?

16
 ___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________

2. Why is it important to perform regular computer hardware tools maintenance before

using it?
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________

4 3 2 1
Criteria Excellent Good Fair Poor
The writer
The writer includes The writer includes
includes The writer
enough details to only some details,
inadequate does not
Detail give reader a leaving the reader
detail, leaving include any
relatively clear lacking a clear
the reader details.
picture picture
with questions
The essay is well-
The essay The essay
organized and flows
demonstrates demonstrates The essay is
logically. The writer
some organization poor not organized
Organization demonstrates a
and flows logically organization and is written
mature
enough to be and weak illogically.
understanding of
understandable. logical flow.
transitioning.

The errors in
spelling,
The writer
punctuation,
The writer makes makes more
There are no or
3-4 errors in than 4 errors
spelling, capitalization
Mechanics spelling, in spelling,
punctuation, or are numerous
punctuation, or punctuation,
capitalization errors. enough to
capitalization. or
distract and
capitalization.
interrupt the
essay.

17
REMEMBER

Adhering to the proper usage and maintenance of computer hardware tools

plays a vital role in every computer related task because it makes the task
easily accomplished, it extends the life span of the tools therefore it saves us
money from replacing it and ensures safety of everybody in the workplace.

CHECK YOUR UNDERSTANDING

TRUE or FALSE
Direction. Write TRUE if the statement is correct and FALSE if it is wrong.
1. Use a flat head screwdriver to loosen cross-headed screws.
2. Using bins for storing small parts is a good practice on proper storage.
3. To loosen and tighten bolts with a hexagonal (six-sided) head, use a hex
driver.
4. Most manufacturers can provide maintenance schedules for their
equipment.
5. Damaged or defective equipment/tools should be tagged and removed from
service.
6. Do not use the hex driver which is too big for the bolt you are using.
7. It is necessary keeping computers clean inside and out is a vital part of a
maintenance program.
8. Dirt cannot cause problems with the physical operation of fans, buttons, and
other mechanical components.
9. Properly stored tools and equipment will be easy to find when needed and
are less likely to be lost.
10. Productivity is increased because time is not lost looking for tools, parts
and equipment is one of the benefits of proper storage.

POST – TEST

Multiple Choice
Direction: Read and understand each question carefully and choose the letter of the
correct answer.

1. In cleaning computer casing, which of the following tools is use with a mild
cleaning solution?
a. Blower c. Duster
b. Cloth d. Lint-free cloth

18
2. When cleaning a keyboard, what tool is best used to remove the dust?
a. Compressed air c. Duster
b. Compressor d. Spray
3. What will you do if there are damaged or defective tools in your toolkit?
a. Clean the toolkit c. Remove in your toolkit
b. Place anywhere d. Store in the toolkit
4. If you are dealing with a slotted bolt, which of the following tools you will use?
a. Flat screwdriver c. Torx screwdriver
b. Philips screwdriver d. Hex driver
5. To loosed or tighten six-sided bolts, which of the following tools you will use?
a. Flat screwdriver c. Phillips screwdriver
b. Hex driver d. Torx screwdriver
6. Which of the following is NOT a benefit of applying preventive maintenance of
tools and equipment?
a. Faulty tools and equipment
b. Protection of tools
c. Systematic care
d. Safe conditions of tools and equipment
7. Which of the following does NOT describe a successful maintenance program?
a. Defines procedure c. Unsystematic
b. Controls hazard d. Well-organized
8. Which of the following computer hand tools is NOT used to hold small computer
parts and components?
a. Needle-nose Plier c. Tweezers
b. Parts Retrievers d. Wire Cutter
9. Which of the following computer hardware tool is BEST used to test a computer
port?
a. Anti-static strap c. Loopback adaptor
b. Compressed Air d. Multimeter
10. There are different tools needed in repairing computer, which of the following
categories does parts retriever, screwdriver, wire cutter and long nose plier
belongs?
a. Cleaning tools
b. Diagnostic tools
c. Electro-Static Discharge (ESD) tools
d. Hand tools
11. Evaluate the following statements then select the best answer
Statement 1: Properly stored tools and equipment will be easy to find when
needed and are less likely to be lost.
Statement 2: Using bins for storing small parts is a good practice on proper
storage.
a. All statements are FALSE
b. All statements are TRUE
c. Only statements 1 is TRUE
d. Only Statement 2 is TRUE
12. Evaluate the following statements and select the best answer:
Statement 1: Over-tightening screws may cause screw to get stuck on its holes

19
 Statement 2: Turn screws clockwise to loosen screws and counterclockwise to
tighten screws
Statement 3: Stripped screws may still be used but with care
a. Only statements 1 and 3 are TRUE
b. Only statements 2 and 3 are TRUE
c. Only statements 1 and 2 are TRUE
d. Only statements 2 and 3 are FALSE
13. Evaluate the following statements select the best answer:
Statement 1: It is important to use hex drivers that is larger than a bolt being used
Statement 2: Always over-tight bolts to ensure the quality of the thread
Statement 3: Hex driver comes in both 6 and 8-sided head
a. Only statements 2 and 3 are TRUE
b. All statements are FALSE
c. All statements are TRUE
d. Only Statement 1 and 2 are FALSE
14. What will you do to properly store computer hardware tools?
a. Keep inside the box
b. Layered the tools
c. Place on the board/toolkit and labeled it
d. Remove faulty tool
15. Before repairing computer, which of the following must be consider first in using
the hand tools?
a. Check hand tools to be used
b. Examine and clean the hand tools
c. Never use Personal Protective Equipment
d. Select faulty hand tools

20