DIAGNOSTIC TEST

Grade 9 – Computer Systems Servicing

Name: ________________________________________________________ Date: _________________

Directions: Read the questions carefully. Choose the letter of the correct answer. Write your answers on a
separate sheet of paper.
1. What do you call an electronic device that manipulates information or data?
A. Computer C. Operating System
B. Hardware D. Softwar
2. What is used to interact with items on your computer screen?
A. Keyboard C. Mouse
B. Monitor D. System Unit
3. What computer is designed for use at a desk or table and made up of separate components?
A. Desktop Computer C. Server
B. Laptop Computer D. Tablet
4. What are the things to consider when you conduct the computer disassembly, assembly and
connecting peripherals devices?
A. Machine tools
B. Woodworking tools
C. Laboratory tools and equipment
D. Computer tools, equipment, and testing devices
5. What is the number one safety tool to be used when working on your computer?
A. Anti-Static Wrist Strap C. Gloves
B. Canned Air D. Magnetic Screw Driver
6. What is the first thing to be checked when you disassemble a computer?
A. Hard Drive C. Power Supply
B. Physical Connections D. Processor
7. What objects are used to connect the computer case?
A. Nails C. Tapes
B. Screws D. Wires
8. When removing parts from a PC while under repair, it is best to lay them on _______________
and/or if moving a bare PC hard drive from one location to another, place it in _______________.
A. A smooth surface, a protective box
B. An anti-static mat, an anti-static bag
C. An anti-static mat, a secure container
D. The desk while your wrist strap is on, a static-free container
9. It is the first step that the BIOS does when cold booting a machine.
A. Loading the OS
B. OS initializing itself
C. Power On Self Test (POST)
D. Load the Shell/GUI (DOS Prompt)
10. Which acronym refers to a series of basic hardware diagnostic tests performed by the startup BIOS
when the computer is powered on?
A. ACPI C. IDE
B. CMOS D. POST
11. Which of the following is not part of common manufacturers of computer BIOS?
A. AMI (American Megatrends) C. Insyde Software
B. BIOS drivers D. Phoenix Technologies
12. What is a network that is confined to a relatively small area?
A. HAN B. LAN
 C. MAN D. WAN
13. This refers to computers connected to the file server.
A. Desktop C. Netbook
B. Laptop D. Workstations
14. What is a network that connects larger geographic areas?
A. HAN C. MAN
B. LAN D. WAN
15. What is an internetworking system capable of joining together two networks that use different base
protocols?
A. Modem C. Network Gateway
B. Network Firewall D. Routers
16. What protects a computer network from unauthorized access?
A. Modem C. Network Gateway
B. Network Firewall D. Routers
17. It is the core piece of hardware used for networking connectivity.
A. Local Area Network C. Unshielded Twisted Pair
B. Network Interface Card D. Wifi
18. What type of cable has a conductor, insulator, braiding, and sheath?
A. Coaxial C. Fiber optic
B. Duplex D. Twisted pair
19. What cable consists of pairs of insulated copper wires coded in color?
A. Coaxial C. Fiber optic
B. Duplex D. Twisted pair
20. What medium is used by optical fiber cables to transmit data?
A. Air C. Light
B. Copper D. Sound
21. What device is used to safely discharge the static electricity to build up in our body?
A. Anti-static Wrist Strap C. Protective Eye Wear
B. Pliers D. Tweezers
22. When you join two metals, what tool should be used to melt soldering lead?
A. Desoldering Tool C. Soldering Iron
B. Pliers D. Tweezers
23. What tool is used for picking up small objects and is very useful in soldering small computer
motherboard components?
A. Phillips Screwdriver C. Tri Wing Screwdriver
B. Pliers D. Tweezers
24. What tool should we use if we want to remove or suck a soldering lead from the circuit board?
A. Crimping tool C. Soldering Iron
B. Desoldering Tool D. Wire Stripper
25. Which of the following statement is TRUE about the hex screwdriver?
A. It is sometimes called Allen key.
B. It is used to grip or hold small objects.
C. It is an upgraded version of the Phillips screwdriver.
D. It has an eight-side tip to loosen and tighten screws.
26. If you see a message asking you to press any key to boot the CD/DVD or USB and you failed to do
so, what will happen?
A. BIOS setups C. Computer restarts
B. Installation starts D. Computer hangs up
27. In installing MS Windows 10 OS, which type of installation will you apply if you want to keep files,
settings, and applications?
A. Backup C. Install
B. Custom D. Upgrade
28. Where do you typically install the primary operating system?
A. Drive C B. Drive D
 C. DVD Drive D. USB Drive
29. After reading the license terms of the operating system, what is the next step?
A. Click Extend button to continue.
B. Click the Next button to continue.
C. Click the Delete button to continue.
D. Click the “I accept the license terms” box.
30. How do you reboot a computer using a keyboard?
A. Press CTRL + DEL to reboot the PC.
B. Press CTRL + ALT + DEL to reboot the PC.
C. Press ALT + SHIFT + DEL to reboot the PC.
D. Press CTRL + ALT + ENTER to reboot the PC.
31. How do you describe an output device?
A. Any hardware device that sends data to a computer.
B. A piece of equipment used to supply an information processing system.
C. The devices that are used to send the computer information and instructions.
D. Any piece of computer hardware equipment that converts information into a human-
readable form.
32. You are hosting an event. You wanted to display photos and posts that use the event’s hashtag in a
central location to share them with event-goers. What device are you going to use to serve your
purpose?
A. Information Appliance C. Monitor
B. Modem D. Projector
33. Which of the following statements is TRUE about the boot sequence of a PC using a BIOS?
A. The boot device priority can be configured in the BIOS.
B. Linux does not require the assistance of the BIOS to boot a computer.
C. The BIOS boot process starts only if the secondary storage, such as the hard disk, is
functional.
D. The BIOS is started by loading hardware drivers from secondary storage, such as the hard
disk.
34. Which of the following benefits that UEFI provides and BIOS does NOT?
A. Faster startup times
B. Supports drives larger than 2.2 TB
C. Allows individual bytes to be erased and reprogrammed
D. Provides non-volatile storage of system startup information
35. Why do we need to use a patch panel in our network?
A. A patch panel is required in creating a network.
B. You cannot create a network without a patch panel.
C. To provide a simple, neat, and easy-to-manage network.
D. To provide a faster connection to all computers in a network.
36. Which one is a good way of remembering how to wire crossover Ethernet cable?
A. Both ends are identical.
B. Both ends are using T-568A standard.
C. Both ends are using T-568B standard.
D. One end with T-568A and the other end using T-568B standard.
37. Which one is the correct color arrangement for the T-568A standard?
A. White Green, Green, White Orange, Blue, White Blue, Orange, White Brown, Brown
B. White Green, Green, White Orange, Orange, White Blue, Blue, White Brown, Brown
C. White Orange, Orange, White Green, Blue, White Blue, Green, White Brown, Brown
D. White Orange, Orange, White Green, Green, White Blue, Blue, White Brown, Brown
38. Which one is the correct color arrangement for the T-568B standard?
A. White Green, Green, White Orange, Blue, White Blue, Orange, White Brown, Brown
B. White Green, Green, White Orange, Orange, White Blue, Blue, White Brown, Brown
C. White Orange, Orange, White Green, Blue, White Blue, Green, White Brown, Brown
D. White Orange, Orange, White Green, Green, White Blue, Blue, White Brown, Brown
39. Why do we have to trim the wire leaving only not more than ½” before inserting it on the RJ45
connector?
A. To make it look neat and clean.
B. To prevent loss of network connectivity.
C. To keep the wire from being susceptible to crosstalk.
D. To follow the recommended wire length to be untwisted.
40. Why is straight-thru Ethernet cable is widely used more than crossover cable?
A. It uses the same color code or standard.
B. It is easier to make than crossover cable.
C. The crossover cable is no longer available.
D. It is used to connect computers to switches.
41. Which is the function of the ipconfig command?
A. It is used to configure an IP address.
B. It is used to check the connectivity of the computers in a network.
C. It is used to test the reachability of a host on an Internet Protocol network.
D. It is used to check if the network adapter settings have been successfully configured.
42. Why do you think a network diagram layout is important?
A. It makes networking easy.
B. It will show the different devices in the network.
C. It is a requirement for the CSS NC II assessment.
D. It will serve as a guide in creating the computer network.
43. These are the characteristic of a static IP address, EXCEPT.
A. It is given/configured by the user.
B. It is susceptible to IP address conflict thru duplication.
C. Users can set up IP addresses faster since it is automatic.
D. The IP address does not change after the computer reboot.
44. Which of the statement below describes a NIC accurately?
A. It is a plug-and-play device.
B. It has a unique MAC address.
C. All modern and old computers have one built-in.
D. A computer can connect to other devices even without it.
45. Why choose to obtain an IP address automatically?
A. To allow your computer to assign a static IP address.
B. To allow your computer to assign a dynamic IP address.
C. To allow your computer to connect to the network faster.
D. To allow your networking device to assign a dynamic IP address to your computer.
46. Why is a router used in a network?
A. It is a requirement in creating a network.
B. To connect to other devices using Ethernet cables.
C. To provide a faster connection to all computers in a network.
D. To share a single Internet connection between multiple computers.
47. Why is the router’s SSID name important?
A. To easily identify the wireless network.
B. To easily connect to other computers in the network.
C. To allow your computer to connect to the network faster.
D. To have a faster connection with other computers in a network.
48. Why is it important to enable the routers’ DHCP server?
A. So that computers can have a faster connection.
B. So that multiple computers can connect to the network.
C. So that computers can successfully assign an IP address.
D. So that computers can successfully request an IP address assignment.
49. In resetting the modem, what will you do?
A. Go to browser and type “reset”.
B. Go to the DHCP tab and click Disable Button.
 C. Connect each peripheral using the Ethernet Cable.
D. Click the small button at the back and wait until all icons in front will light.
50. How are we going to change the router’s wifi password?
A. Open your browser to the configuration page of your router, enter your router's username
and password details, open the wireless section, change the password, set your security,
and save your settings type.
B. Open your browser to the configuration page of your router, enter your router's username
and password details, open the wireless section, set your security, change the password,
and save your settings type.
C. Open your browser to the configuration page of your router, open the wireless section, set
your security, enter your router's username and password details, change the password,
and save your settings type.
D. Open your browser to the configuration page of your router, open the wireless section,
enter your router's username and password details, change the password, set your security,
and save your settings type.

ANSWER KEY
Grade 9 – Computer Systems Servicing

1. A 4. D
2. C 5. A
3. A 6. C
7. B 43. C
8. B 44. B
9. C 45. D
10 D 46. D
11. B 47. A
12. B 48. D
13. D 49. D
14. D 50. A
15. C
16. B
17. B
18. A
19. D
20. C
21. A
22. C
23. D
24. B
25. A

26. A
27. B
28. A
29. D
30. B
31. D
32. D
33. A
34. B
35. C
36. D
37. A
38. C
39. C
40. D
41. D
42. D