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vi Contents
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Contents vii
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viii
Contents
Speed 172
Volatility 172
Portability 173
Power Consumption 173
Capacity and Cost 173
Hybrid Magnetic/Solid-State Drives 173
Optical Storage 175
CD-ROM, DVD-ROM, and BD 176
Recordable Discs 178
Phase-Change Optical Discs 178
Magneto-Optical 178
Cloud-Based Storage 179
Summary 181
Key Terms 182
Vocabulary Exercises 182
Review Questions 184
Problems and Exercises 184
Research Problems 185
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Contents ix
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x Contents
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Contents xi
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xii Contents
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Contents xiii
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xiv Contents
Glossary 553
Index 587
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Pre face
I nten d e d A u d ience
This book is intended for undergraduate students majoring or concentrating in
information systems (IS) or information technology (IT) and as a reference for IS/
IT professionals. It provides a technical foundation for systems design, systems
implementation, hardware and software procurement, and computing resource man-
agement. Computer hardware and system software topics that are most useful to IS/IT
students and professionals are described at an appropriate level of detail. For some top-
ics, readers gain enough knowledge to solve technical problems. For other topics, they
learn what they need to communicate effectively with technical specialists.
Computer science students are exposed to computer hardware and system software
technology in many undergraduate courses. Computer science books usually focus on
a subset of the topics in this book. However, coverage of hardware and system software
in an IS/IT curriculum is usually limited. A brief overview of hardware and system soft-
ware might be provided in an introductory course, and some specific technical topics
are often covered in other courses, but there’s at most one course devoted to hardware
and system software.
At this writing (March 2015), the latest curricula recommendations in IS and IT
are IS 2010 and IT 2008. Some schools are still using curricula modeled on IS 2002
(see www.acm.org for details on these curricula). The topics covered in this book are
mapped to all three curricula as follows:
• IS 2002—This book covers a superset of the requirements for IS 2002.4,
Information Technology Hardware and System Software. Additional topics
beyond those in IS 2002.4 include networks, application development soft-
ware, and system administration.
• IT 2008—This book covers topics in four of the body of knowledge
components: Integrative Programming and Technologies—Intersystems
Communications and Overview of Programming Languages; Networking—
all topics; Platform Technologies—all topics except Enterprise Deployment
Software; and Systems Administration and Maintenance—Operating Systems
and portions of Applications and Administrative Activities.
• IS 2010—This book covers the topics and learning objectives of the IS 2010.4
core course, IT Infrastructure. It also covers a subset of the topics and learn-
ing objectives of the IS 2010.3 core course, enterprise architecture.
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xvi Preface
This book can also serve as a supplement in courses on system design and computer
resource management. For system design, it covers many technical topics to address
when selecting and configuring hardware and system software. For c omputer resource
management, it offers the broad technical foundation needed to manage resources
effectively.
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Preface xvii
applications, Web services, and embedded software into the software intro-
duction, moved some operating system details to Chapter 11, updated the
Business Focus case, and updated the Technology Focus features on IBM
POWER processors and the parallel evolution of Intel CPUs and Microsoft
operating systems.
• Chapter 3—Minor updates.
• Chapter 4—Scaled back the discussions of instruction formats and RISC
vs. CISC, updated the discussion of RISC and the Pentium Technology Focus,
updated the Technology Focus on SPEC and TPC benchmarks, and updated
several sections to reflect current CPU clock rates, word sizes, fabrication
technology, and multicore architecture.
• Chapter 5—Updated and expanded coverage of solid-state drives including a
new Tech Focus on server-oriented SSDs, updated the coverage of memory
packaging and nonvolatile memory technologies, scaled back the coverage of
magnetic tape, added coverage of cloud-based storage, and modernized device
specifications throughout the chapter.
• Chapter 6—Modernized the coverage of bar codes, added coverage of touch-
screen technology, and modernized device specifications throughout the
chapter.
• Chapter 7—Reduced the coverage of older display technologies and expanded
the discussion of current display types and video adapters.
• Chapter 8—Moved specifics of wireless networking standards to Chapter 9,
expanded and clarified the discussion of bandwidth, digital signals, and data
transfer rates, and simplified the discussion of optical cabling, updated the
coverage of parallel and serial transmission including the related Tech Focus,
added a discussion of modern line coding methods, refined the CRC coverage,
updated the InfiniBand Technology Focus to also cover Fibre Channel, and
updated the Business Focus.
• Chapter 9—Expanded Ethernet coverage include updates to latest and
emerging standards, expanded and modernized coverage of wireless networking
standards, and updated the WiMax Tech Focus and Business Focus.
• Chapter 10—Minor updates.
• Chapter 11—Incorporated O/S overview material moved from Chapter 2,
updated VMware Tech Focus, updated figures supporting the memory
allocation discussion, and updated device driver discussion including
supporting figures.
• Chapter 12—Reduced emphasis on magnetic storage and increased emphasis on
SSDs, updated Windows screen captures throughout the chapter, added a new
section on cloud-based storage, and updated Google File System Tech Focus.
• Chapter 13—Updated coverage of the Internet and Web standards, added
material covering Web-based applications and services, and modernized the
discussion of connection standards and infrastructure.
• Chapter 14—Minor updates.
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xviii Preface
O r g ani z ation
This book’s chapters are organized into four groups. The first group contains two c hapters
with overviews of computer hardware, software, and networks and describes sources of
technology information. The second group consists of five chapters covering hardware
technology. The third group contains two chapters on data communication and com-
puter networks. The fourth group includes five printed chapters covering software tech-
nology and system administration and an online chapter covering virtualization.
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Preface xix
The chapters are intended for sequential coverage, although other orderings are
possible. The prerequisites for each chapter are described in the following section.
Other chapter orders can be constructed based on these prerequisites. Chapter 2 should
always be covered before other chapters, although some sections can be skipped with-
out loss of continuity, depending on which subsequent chapters are included or skipped.
There should be time to cover between 9 and 12 chapters in a three-credit-hour
undergraduate course. This book contains 14 chapters to offer flexibility in course con-
tent. Topics in some chapters can be covered in other courses in a specific curriculum.
For example, Chapters 8 and 9 are often covered in a separate networking course, and
Chapter 14 is often included in a separate system administration course. Instructors
can choose specific chapters to best match the overall curriculum design and teaching
preferences.
C hapter Descriptions
Chapter 1, “Computer Technology: Your Need to Know,” briefly describes how knowl-
edge of computer technology is used in the systems development life cycle. It also covers
sources for hardware and system software information and lists recommended periodicals
and Web sites. It can be skipped entirely or assigned only as background reading.
Chapter 2, “Introduction to Systems Architecture,” provides an overview of hardware,
system and application software, and networks. It describes main classes of hardware
components and computer systems and describes the differences between applica-
tion and system software. This chapter introduces many key terms and concepts used
throughout the book.
Chapter 3, “Data Representation,” describes primitive CPU data types and common
coding methods for each type. Binary, octal, and hexadecimal numbering systems and
common data structures are also discussed. Chapter 2 is a recommended prerequisite.
Chapter 4, “Processor Technology and Architecture,” covers CPU architecture and
operation, including instruction sets and assembly-language programming. It describes
traditional architectural features, including fetch and execution cycles, instruction
formats, clock rate, registers, and word size. It also discusses methods for enhancing
processor performance as well as semiconductor and microprocessor fabrication tech-
nology. Chapters 2 and 3 are necessary prerequisites.
Chapter 5, “Data Storage Technology,” describes implementing primary and second-
ary storage with semiconductor, magnetic, and optical technologies. Principles of each
storage technology are described first, followed by factors affecting each technology
and guidelines for choosing secondary storage technologies. Chapters 3 and 4 are nec-
essary prerequisites, and Chapter 2 is a recommended prerequisite.
Chapter 6, “System Integration and Performance,” explains communication between
computer components and performance enhancement methods. It starts with a dis-
cussion of system bus and subsidiary bus protocols, followed by coverage of device
controllers, mainframe channels, and interrupt processing. Performance enhancement
methods include buffering, caching, parallel and multiprocessing, and compression.
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jowt de waerde, mar de winsk om to bisitten, de langstme fen ’e siel
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en dy-t se troch dizze Reade Sé fen ’e binauwinge ek wer liede koe
nei in Kanäan fen hearlikheit en sunich sei ’r sa for himsels op de
wirden fen ’e Psalmist: