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Introducing Human Resource Management
Introducing
Introducing Human Resource Management is a lively and engaging introduction to the key topics and
issues surrounding people management. Clearly linking HR theory to the work environment, this book
explores core areas such as HR strategy and planning, employee engagement, diversity and equality,
and talent management and development. The text combines solid academic underpinning with
practical examples to allow you to consolidate your learning and apply it in practice.
Eighth Edition
This text will help you succeed in your studies through:
•
•
‘What would you do’ and ‘what do you think’ boxes to get you actively involved in your own learning.
‘What next’ features to encourage you to find out more about a topic. Caroline Hook & Andrew Jenkins
• ‘Activities’ to get you to apply knowledge to an issue or problem.
• ‘HR in the news’ features articles from the Financial Times to promote discussion of real-life
examples of HR in practice.
• ‘Review questions’ (with answers) to help you check your understanding of a topic.
• ‘Improve your employability’ exercises to help you develop your skills and employability.
Introducing Human Resource Management is ideal for a first course in human resource management at
undergraduate or professional level, including courses that lead to a Chartered Institute of Personnel and
Development (CIPD) qualification. This new edition maps each chapter against the CIPD’s standards.
Caroline Hook
Andrew Jenkins
Harlow, England • London • New York • Boston • San Francisco • Toronto • Sydney • Dubai • Singapore • Hong Kong
Tokyo • Seoul • Taipei • New Delhi • Cape Town • São Paulo • Mexico City • Madrid • Amsterdam • Munich • Paris • Milan
First edition published under the Longman Group Limited imprint 1996 (print)
Second edition published under the Addison Wesley Longman imprint 1999 (print)
Third edition published 2002 (print)
Fourth edition published 2005 (print)
Fifth edition published 2008 (print)
Sixth edition published 2011 (print and electronic)
Seventh edition published 2016 (print and electronic)
Eighth edition published 2019 (print and electronic)
The Financial Times. With a worldwide network of highly respected journalists, The Financial Times provides global business news, insightful opinion
and expert analysis of business, finance and politics. With over 500 journalists reporting from 50 countries worldwide, our in-depth coverage of inter-
national news is objectively reported and analysed from an independent, global perspective. To find out more, visit www.ft.com/pearsonoffer.
NOTE THAT ANY PAGE CROSS REFERENCES REFER TO THE PRINT EDITION
Preface xiii
Acknowledgements xix
Answers 485
Author index 497
Subject index 503
Preface xiii
Acknowledgements xix
vii
HR in the news 65
What next? 66
References 67
Further study 70
viii
ix
xi
Answers 485
Author index 497
Subject index 503
xii
The chapters
The content of this book represents an introduction to the philosophical and legal
framework of people management strategies aimed at achieving a high-performance
workplace. The book further examines the basic operational areas and good practice
associated with HRM. Chapter 1 provides an introduction to the subject of HRM
and the role that both HR professionals and line managers play in dealing with
people issues in the workplace. It provides a background and history of the HR role
and gives an overview of current issues in HRM, which are then examined in more
detail in other chapters.
Chapters 2–5 discuss issues of central importance to HR today. This includes an
exploration of employment relationship issues such as the psychological contract,
employee engagement, high-performance working, employment law, strategic HRM
and human resource planning. Together with an in-depth coverage of diversity,
equality and inclusion, the discussion of these issues provides a background to the
areas dealt with in the next chapters.
In Chapters 6–10, we focus on the functional areas that, if executed well, can add
value for both employers and employees. We examine strategic and good practice
xiii
xiv