SDO_Navotas_TLE CSS9_Q4_FV
SDO_Navotas_TLE CSS9_Q4_FV
9
TECHNOLOGY AND
LIVELIHOOD EDUCATION
(COMPUTER SYSTEM
SERVICING)
QUARTER 4
S.Y. 2021-2022
NAVOTAS CITY PHILIPPINES
Technology and Livelihood Education (ICT-Computer System Servicing) – Grade 9
Alternative Delivery Mode
Quarter 4
Second Edition, 2021
Republic Act 8293, section 176 states that: No copyright shall subsist in any work of
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Every effort has been exerted to locate and seek permission to use these materials from their
respective copyright owners. The publisher and authors do not represent nor claim ownership
over them.
Module 1......................................................................................2
Module 2......................................................................................8
Module 3......................................................................................15
Module 4......................................................................................21
Module 5......................................................................................26
Module 6 .....................................................................................30
Module 7......................................................................................34
Module 8 .....................................................................................38
Assessment ..................................................................................42
Reference .....................................................................................45
Directions: Read each question carefully, Select the letter of the correct answer.
Write your answers on a separate sheet of paper.
1. Under strict safety guidelines, which of the following should be used to discharge
capacitors before working on de-energized circuits?
A. test instruments C. phasing tester
B. hot stick D. safety shorting probe
2. When the insulation on an extension cord is damaged, you should:
A. Use duct tape to repair it. C. Remove it from service immediately.
B. Do nothing. D. Touch the conductors to see it.
3. What will happen if you swap the location of the testing leads while measuring
the voltage of a resistor in a DC circuit?
A. Multimeter will be damaged. C. Negative reading will be displayed
B. No reading will be detected D. No effect on the measurement.
4. What type of multimeter has a needle gauge?
A. analog multimeter C. mechanical dual multimeter
B. digital multimeter D. electrical multimeter
5. A method of judging whether an electronic component is good or defective in
accordance with a response output signal.
A. Debugging C. stages of development
B. Automated D. testing
6. This is an electronic component with two terminals that are used to limit or
regulate the flow of electrical current in electronic circuits.
A. Fuse C. Battery
B. Resistor D. Capacitor
7. This is a circuit protective device that automatically blows and cuts the current
when a short- circuit happens.
A. Switch C. Battery
B. Fuse D. Power Supply
8. Device use to connect and break the flow of connectivity automatically or
manually.
A. Power Supply C. Electronic circuits
B. Fuse D. Switch
9. An electronic component that conducts electric current in one direction only
functioning as a one-way valve.
A. Capacitor C. Transistor
B. Resistor D. Diode
10. This is a circuit protective device that automatically blows and cuts the current
when a short- circuit happens.
A. Switch C. Battery
B. Fuse D. Power Supply
1
MODULE 1
2
Lesson Determine criteria for testing
1 electronics components
Introduction
This module covers the knowledge, skills and attitudes required to test
electronic components. It includes competencies in determining the criteria for testing
electronics components, planning an approach for component testing, testing the
components, and evaluating the testing process.
Consumers and service providers are growing increasingly concerned about
safety as the usage of gadgets in homes and workplaces grows. If you're an electronics
specialist who provides repair and maintenance services, it's critical to invest in the
correct new or used testing equipment for the task. This will guarantee that you can
complete your work safely.
General Safety
Before working on any electronics, consider following these basic safety
precautions to help reduce any hazards.
1. Always use the right electronics repair and maintenance tools.
2. Never assume the power circuit is off. Test and test again with a voltmeter
to confirm.
3. Remove fuses and replace them only after the power to the circuit is
disconnected.
4. Don’t connect power to a circuit until you’re done working on it and
rechecked the work.
5. Always ensure that all electronics equipment is properly grounded
3
Personal Safety
It’s important to ensure that you’re safe when working on electronic circuits.
Here are some personal safety precautions to keep in mind:
One mistake that electronics experts make when doing repairs or maintenance
work is assuming routine safety procedures after getting all too familiar with their
work. It’s important to know that most electronic equipment use high voltage that is
dangerous and can be fatal. Always follow these safety precautions when working on
or near high-voltage circuits.
1. Don’t work on electronic equipment or make repairs with high voltage on.
2. Don’t take chances doing what you’re not sure about.
3. Consider using an isolation transformer when working on AC powered electronic
circuits or equipment.
4. Never tamper with interlocks.
5. Don’t ground yourself: Make it a practice to use only one hand when connecting
equipment to an electronic circuit.
1. Always turn off the equipment and unplug it before you begin to work.
2. If you had to run test while the equipment is operating, turn the
equipment on, make your test carefully, and then turn the equipment off again.
3. Wear rubber bottom shoes or sneakers.
4. Try to do the work with one hand, while keeping the other in your pocket
that keeps the possible current paths away from your heart.
5. Don’t attempt to do repair work when you are tired or rushed.
4
2. Discharging switch mode Power supply (SMPS) capacitors
Most SMPS have a resistor to drain the charge in the main filter capacitor.
Capacitors have a range of about 15µf to 330µf at 400 working voltages. Before you
start to work on a power supply, always turn off the power and discharge the
capacitor. You can do this by placing a resistor across the two legs of the capacitor.
4. Fire
Fire safety is the set of practices intended to reduce the destruction caused by
fire. Fire safety measures include those that are intended to prevent ignition of an
uncontrolled fire and those that are used to limit the development and effects of a
fire after it starts. Fire extinguishers need to be readily accessible by employees in
the event of a fire. Depending on your facility’s fire hazards, fire extinguishers with
different ratings may be required in different locations.
1. Avoid anything that would cause a fire around your working area like paper, cloth
or other combustible materials.
2. Look out for damaged wire insulation, overheating of electronic equipment,
damaged circuit boards and corrosive components like batteries.
3. If there is a burning smell on your electronic equipment, disconnect the power
source.
5
4. If there is a fire, use a none conducting dry powder or CO2 fire extinguisher.
5. Always check your circuit to be sure that everything is okay after repairs or
maintenance before connecting power.
6. Ventilation
If you are troubleshooting DVD, VCD, laser printer and other laser related
products, you will notice a laser warning label on or near the laser head assemble.
Do not stare at the laser beam at any time. Prolong exposure of laser beam to the
eyes may cause eye injury or loss of sight. Some lasers emit radiation in the form of
light.
Directions. Match Column A with those in Column B. Write only the letter of
your answer before each number.
Column A Column B
6
Directions: Create an infographic depicting the safety precautions when working with
electronic equipment.
7
MODULE 2
This module was designed and written with you in mind. It is here to help you
understand the basics of Computer System Servicing. The scope of this module permits
it to be used in many different learning situations. The language used recognizes the
diverse vocabulary level of students. The lessons are arranged to follow the standard
sequence of the course.
Introduction
This module covers the knowledge, skills and attitudes required to test
electronic components. It includes competencies in determining the criteria for testing
electronics components, planning an approach for component testing, testing the
components, and evaluating the testing process. The significance of testing electrical
components cannot be overstated. Before being incorporated into a final product,
electronic components must be thoroughly inspected. However, there are millions of
electronic components on the market and in active manufacturing at any given moment,
and millions of pieces are made each year. Naturally, it's difficult for manufacturers to
thoroughly test every component that leaves the factory.
8
USING ANALOG AND DIGITAL MULTIMETER
2. Insert the probes into the correct connections - this is required because there
may be several different connections that can be used. If you swap the location of
the testing leads, negative reading will be displayed.
3. Set switch to the correct measurement type and range, use the range selector
knob for the measurement to be made. When selecting the range, ensure that the
maximum range is above that anticipated. The range on the DMM can then be
reduced as necessary. However, by selecting a range that is too high, it prevents
the meter from being overloaded.
4. Optimize the range for the best reading. If possible, enable all the leading digits
to not read zero and in this way, the greatest number of significant digits can be
read.
9
5. Once the reading is complete, it is a wise precaution to place the probes into the
voltage measurement sockets and turn the range to maximum voltage. In this
way, if the meter is accidentally connected without thought for the range used,
there is little chance of damage to the meter. This may not be true if it is left to
set for a current reading, and the meter is accidentally connected across a high
voltage point.
The operation of an analog multimeter is quite easy. With a knowledge of how to make
voltage for current and resistance measurements, it is only necessary to know how to
use the multimeter itself.
Typically, the analogue test meter will have the main meter dial, and below this, there
will be a switch for the range. Normally only one switch is used, but on occasions more
than one is used.
Source - https://www.pngwing.com/
The switch has positions for DC and AC voltage as well as DC and AC current.
There are also ranges for resistance. As for the digital multimeter, there are different
connections for the test probes. Often the protection of these connections is not as
rigorous as for the digital multimeters - many analogue meters are much older and
may not have the same safety standards when they were made. Accordingly, extra care
is needed when handling them. If the meter is new, then it will obviously be necessary
to install any battery or batteries needed for the resistance measurements.
10
Parts of Analog Multimeter
Source - https://www.pngwing.com/
In the following, we will read more about each of these components, their roles and how
they work.
1. Scale: This is how you read the value being measured. For an analog multimeter this
is a series of markings in a semicircle. Depending on the complexity of your multimeter,
you can read different variations such as voltage, current, and resistance on the device
screen and scale section. Which value you are measuring depends on what port you
plugged into on your analog Multimeter
11
2. Needle Pointer: This is the needle-shaped rod that moves over the scale of a meter.
The needle pointer is mechanically connected to the moving coil. The value the pointer
hovers over indicates the value being measured by the multimeter. Note that when there
are multiple values being measured on the same scale, you’ll need to pay attention to
which port the multimeter is connected to. Match the port up with the value being
measured.
3. Adjustment Screw: This part which is also known as the dial or infinity knob allows
you to adjust the pointer to the zero position of the scale. This is usually accompanied
with the help of a flat head screwdriver. It is good to know that the name ‘infinity knob’
comes from the fact that at 0 voltage, you have ‘infinite resistance’.
5. Range Selector Knob: This part is also known as a selector switch. A range selector
knob allows you to adjust the settings of the multimeter (range selector knobs are also
present on the best insulation resistance testers). Using this you can change what the
multimeter is measuring (e.g. voltage, current, or resistance), as well as the range of the
measurement (e.g. volts or millivolts). The range selector knob can be auto ranging, or
manual ranging.
6. Ports: The holes at the front of the multimeter are known as ports. You need to plug
your test probes into the appropriate ports to allow the multimeter to measure the
parameter that you’re interested in.
12
When using the Analog Multimeter, it is possible to follow several simple steps:
1. Insert the probes into the correct connections - this is required because there
may be several different connections that can be used. Be sure to get the right
connections, and not put them into the ones for a low current measurement if a
high voltage measurement is to be made - this could damage the multimeter.
2. Set switch to the correct measurement type and range for the measurement to
be made. When selecting the range, ensure that the maximum for the particular
range chosen is above that anticipated. The range on the multimeter can be
reduced later if necessary. However, by selecting a range that is too high, it
prevents the meter being overloaded and any possible damage to the movement
of the meter itself.
3. Optimize the range for the best reading. If possible, adjust it so that the
maximum deflection of the meter can be gained. In this way, the most accurate
reading will be gained.
4. Once the reading is complete, it is a wise precaution to place the probes into the
voltage measurement sockets and turn the range to maximum voltage position.
In this way if the meter is accidentally connected without thought for the range
to be used, there is little chance of damage to the meter. This may not be true if
it is left set for a current reading, and the meter is accidentally connected across
a high voltage point.
Directions: Choose the best answer from the word box to complete each
sentence.
Pointer Zero Ohmmeter highest range Zero Corrector
Polarity Scale Test Probes Range selector knob
electric current
Directions: On a whole sheet of paper, draw an analog multimeter, label each part,
and write the function of each part.
14
MODULE 3
This module was designed and written with you in mind. It is here to help you
understand the basics of Computer System Servicing. The scope of this module permits
it to be used in many different learning situations. The language used recognizes the
diverse vocabulary level of students. The lessons are arranged to follow the standard
sequence of the course.
This module covers the knowledge, skills, and attitudes required to test electronic
components. It includes competencies in determining the criteria for testing electronic
components, planning an approach for component testing, testing the components, and
evaluating the testing process. Everyone recognizes the value of testing electrical
components, but who is responsible for conducting these tests? When analyzing a
product failure, manufacturers try their utmost to eliminate problematic components
from manufacturing batches, and designers may need to test components. Let's take a
closer look at how designers may meet their testing needs while also ensuring that their
goods last a long time.
15
Testing methods for electronic components
Testing and test instruments are key to any electronics design, development,
production, and maintenance activity. Electronic equipment can develop failures, or
it may not work properly when it is built. To discover whether a circuit is working,
and then where the problem is located, it is necessary to use various forms of test
equipment.
1. Automated
Automated test equipment (ATE) is computer-controlled test and
measurement equipment that allows for testing with minimal human interaction.
The tested devices are referred to as a device under test (DUT). The advantages of
this kind of testing include reducing testing time, repeatability, and cost efficiency in
high volume. The chief disadvantages are the upfront costs for programming and
setup.
Automated test equipment can test printed circuit boards, interconnections,
and verifications. They are commonly used in wireless communication and radar.
Simple ATEs include volt-ohm meters that measure resistance and voltages in PCs;
complex ATE systems have several mechanisms that automatically run high-level
electronic diagnostics.
Advantages of electronic test automation:
1. Saves Time
Test automation platforms are faster than human beings. This allows you to
run more tests in a shorter period.
2. Saves Money
You might have to invest more while starting to use a test automation
platform. But statistically, test automation platforms have proven to give
more returns when used long-term.
16
3. Early Detection of Bugs
Using test automation platforms helps you identify bugs in the earlier
stages of the software development cycle. This results in the early fix of
bugs, which in return results in a faster software development cycle.
4. Reusability
Building a test automation platform can be a tedious task at first. But once
you make it ready, it can be reused to test various products.
5. High Accuracy
No matter how good manual testers are at their work, there is at least a small
chance of error. The chance of human error increases with complex and large-
scale products. Using test automation platforms eliminates errors completely
and gives 100% accuracy.
2. Debugging
2. Isolate - a step to separate the buggy code with other healthy code; I
usually make a Unit Test referencing that part of code and then reproduce
the bug using that unit tests.
3. Fix - a step to correct the buggy code; This step is the core part of
debugging; If the above two steps are doing well, it should be easy to
handle this step.
4. Review - the final step and is easily forgotten by us; Review is a step to
ensure the bugs you fixed are working correctly now.
17
3. Electronic Component Inspection
4. Platform testing
A platform is a group of technologies that are used as a base upon which other
applications, processes or technologies are developed. In personal computing, a
platform is the basic hardware (computer) and software (operating system) on which
software applications can be run. This environment constitutes the basic foundation
upon which any application or software is supported and/or developed.
To keep pace with the ever-evolving technology, applications need to be
portable in different environments, operating systems, and hardware set-ups.
18
Directions. Complete the statement below based on what did you learned
from the lesson. Write your answers on a separate sheet of paper.
19
Directions: Fill in the graphic organizer with the testing methods for electronic
components. Describe the process or the advantages.
Te Te Te Te
sting Method sting Method sting Method sting Method
20
MODULE 4
This module was designed and written with you in mind. It is here to help
you understand the basics of Computer System Servicing. The scope of this
module permits it to be used in many different learning situations. The language
used recognizes the diverse vocabulary level of students. The lessons are arranged
to follow the standard sequence of the course.
Introduction
This module covers the knowledge, skills, and attitudes required to test
electronic components. It includes competencies in determining the criteria for
testing electronic components, planning an approach for component testing,
testing the components, and evaluating the testing process.
21
Testing Electronic Components
Testing Electronics components out a system provides early detection of
any hardware or software error and thoroughly evaluates the unit’s
performance to determine if it meets specification compliance. Testing is the
only way to identify manufacturing faults that could compromise the electrical
safety of a product out in the field. Thorough electronic safety testing protects
against the risk of electrical shock, so that products can be used for their
intended purpose with minimal chance of injury occurring.
⮚ There are two ways of testing the resistor, using an analog or digital
multimeter.
⮚ Normally if a resistor fails, they will either increase in value or open
up at all (open circuit).
⮚ You can check the resistor resistance by selecting the ohmmeter range
in the analog and digital multimeter.
22
Coronodo, Juliet N.’’. (2019) Competency Based Learning
Materials August.
Using Analog meter to test resistor
1. First you must know the resistor value before you take any measurement.
2. With the resistor color band calculation, you have read from the previous
section.
3. Assuming you are measuring a resistor with colors of; yellow, purple, black
and gold. From calculation it is a 47 ohms resistor with 5% tolerance.
4. Set your analog meter to x1 ohm, shorting the probes and calibrate
the pointer so that it will stay at zero ohm.
5. Place your meter probes to the two points of the resistors as shown in the
photo. It does not matter which probes to which two points because
the resistor does not have polarity (positive and negative) like a
battery.
6. You should have gotten somewhere near 47ohm by observing the pointer.
7. If you get more than 47 ohms, say 150 ohm, this mean that the resistor
has gone up in resistance and needs permanent replacement.
8. Remember to press a little bit hard on the leads of the resistor while
measuring it otherwise you may not get a precise reading or intermittent
reading could occur.
23
Testing a Capacitor
Testing Switches
Testing Switches
1. It requires removing the switch from the circuit, and the test is
slightly different for single-pole (standard) and three-way switches.
3. A good switch with good contact should make the multi meter
moves or produce a sound.
Testing a Fuse
A fuse is needed in any electrical system (AC or DC). These protection
devices react to the amount of heat being produced by electricity passing
through wires and/or components. If the maximum current in a circuit is 5
Ampere. You should use a less than 5 Ampere fuse.
Testing a Fuse
1. Turn the equipment off and remove the fuse.
2. Turn the meter on and set it on to Ω, Ohmmeter or Continuity.
3. Put one lead on each end of the fuse and look at the display.
4. A good fuse with good contact should make the multimeter moves
or produce a sound.
24
Testing Diodes
A diode is a two-terminal electronic component that conducts current
primarily in one direction; it has low resistance in one direction, and high
resistance in the other. Diodes are good, if continuity allows in one direction If
the Readings are the same in both directions the diode is bad.
Testing the Diode
25
Directions: Describe the process of testing electronic components
such as, resistor, diode, LED, and capacitor using the
graphic organizer.
MODULE 5
This module was designed and written with you in mind. It is here to help you
understand the basics of Computer System Servicing. The scope of this module
permits it to be used in many different learning situations. The language used
recognizes the diverse vocabulary level of students. The lessons are arranged to follow
the standard sequence of the course.
26
Lesson
5
Test components
Introduction
This module covers the knowledge, skills and attitudes required to test
electronic components. It includes competencies in Applying appropriate testing
methods to electronic components in accordance with technical specifications.
Electronics testing may be used to identify questionable parts and help in the
prevention of counterfeiting. It may also be used to ensure that parts are handled
and stored appropriately as they go through the supply chain. To be studied,
however, not all components must be completely powered up. Low-power approaches
are employed for these components. In this post, we'll go through the basics of low-
power electrical testing, including component applications and testing alternatives.
Active components
Active components require a source of energy, typically in the form of a
direct current, in order to perform their specific function. They are able to
manipulate the flow of electricity in some way. Most active components
consist of semiconductor devices, such as diodes, transistors, and integrated
circuits.
27
● Integrated circuit (chips or microchips): multiple complex circuits on a
circuit board; used to perform all kinds of tasks; still considered a
component despite consisting of many other components
Passive components
Passive components can influence the flow of electricity running
through them. For example, they can resist its flow, store energy for later use,
or produce inductance. However, they cannot control or amplify electricity
themselves.
Electronic components, both active and passive, are the lifeline of any
Printed Circuit Board assembly. They both play vital roles in the functioning
of any electronic device. Electronic Components are intended to be
connected together, usually by soldering to a printed circuit board (PCB), to
create an electronic circuit with a particular function.
Dynamic Testing
Electronics tests place a wide range of performance demands on test
equipment for static and dynamic test equipment. The equipment is used to
validate new designs, improve manufacturing processes, and prove the quality of
end products. Mechanical testing requirements involve static, dynamic and fatigue
testing in tensile, compression, shear test modes. Testing the mechanical
endurance and integrity of electronics components and assemblies is important to
validate designs, improve manufacturing, and ensure the reliability of final
products.
In-Circuit Testing
28
In-circuit test equipment consists of several elements:
1. In-circuit tester: The in-circuit test system consists of a matrix of drivers and
sensors that are used to set up and perform the measurements. There may be
1000 or more of these driver sensor points. These are normally taken to a large
connector conveniently located on the system
2. Fixture: The in-circuit test system connector interfaces with the second part of
the tester - the fixture. In view of the variety of boards this will be designed
specifically for a particular board, and acts as an interface between the board and
the in-circuit tester. It takes the connections for the driver sensor points and
routes them directly to the relevant points on the board using a "bed of nails".
3. Software: Software is written for each board type that can be tested. It instructs
the test system what tests to perform, between what points and details of the pass
/ fail criteria.
Directions. Complete the statement below based on what you learned from
the lesson. Write your answers on a separate sheet of paper.
29
Directions: Fill in the graphic organizer with elements of in-
circuit test and its description.
In-circuit
MODULE 6
This module was designed and written with you in mind. It is here to help you
understand the basics of Computer System Servicing. The scope of this module
permits it to be used in many different learning situations. The language used
recognizes the diverse vocabulary level of students. The lessons are arranged to
follow the standard sequence of the course.
30
After going through this module, you are expected to:
1. apply appropriate testing methods to electronic components in
accordance with technical specifications
2. detect and record problems and faults by testing.
3. document remedial steps.
4. resolve detected problems and faults during testing in accordance with
an agreed project or industry practice.
Lesson
6
Test components
Introduction
Failures are more prevalent around the beginning and end of a part's lifespan,
resulting in a failure rate graph that looks like a bathtub. Early failures are detected
via burn-in processes. Parasitic structures, which are unimportant in normal
operation, become crucial in the context of failures in semiconductor devices; they
may be both a cause and a safeguard against failure.
Packaging Failures
31
Contact failures
Electrical overstress
Most stress-related semiconductor failures are electrothermal in
nature microscopically; locally increased temperatures can lead to
immediate failure by melting or vaporizing metallization layers, melting the
semiconductor or by changing structures. Diffusion and electromigration
tend to be accelerated by high temperatures, shortening the lifetime of the
device; damage to junctions not leading to immediate failure may manifest
as altered current–voltage characteristics of the junctions.
PCBs are susceptible to environmental factors; for example, traces are prone to
corrosion and may be incorrectly etched, resulting in partial shorts, and vias may be
inadequately plated through or filled with solder. Under mechanical stresses, the
traces may shatter, resulting in unstable PCB functioning.
Electrostatic discharge
Resistors
A resistor removed from a high voltage tube circuit shows damage from
voltaic arcing on the resistive metal oxide layer. Resistors can fail open or short,
alongside their value changing under environmental conditions and outside
performance limits. Examples of resistor failures include:
32
● Manufacturing defects causing intermittent problems. For example,
improperly crimped caps on carbon or metal resistors can loosen and
lose contact, and the resistor-to-cap resistance can change the values of
the resistor.
Directions: Read each statement carefully. Write True if the given statement is
correct and false if otherwise.
33
Directions: Fill in the graphic organizer with types of electronic component failure
and its description.
Types of
failure 1
Types of
failure 2
Types of
failure 3
Types of
failure 4
MODULE 7
This module was designed and written with you in mind. It is here to help you
understand the basics of Computer System Servicing. The scope of this module
permits it to be used in many different learning situations. The language used
recognizes the diverse vocabulary level of students. The lessons are arranged to
follow the standard sequence of the course.
34
After going through this module, you are expected to:
1. evaluate final products against the determined criteria.
2. submit to relevant personnel the documented and summarized
evaluation report of the testing process.
Lesson
Test components
7
Introduction
Probably the most frustrating problem computer users run into are startup
problems, where your computer won’t boot. Equally annoying are error messages
you constantly run into during your computer’s startup process. In this module you
will be given a few tips on how you can avoid some of the most common problems
that happen right after your computer is turned on.
2. Check cables: In case of any device failure, check all the cables of your
computer such as data cables, power cable, internal circuitry cables and make
sure that all these are plugged in and working fine.
3. Hardware settings: Check the hardware settings in the CMOS and in the
device manager of the system and make all the device drivers up to date and
all the cards are plugged in properly.
35
5. Event viewer: In the event viewer, you will find the error or warning messages
associated with any faulty hardware or software.
6. Make notes: Troubleshooting is a big learning option, and we can learn a lot
when we face any kind of troubleshooting in our computer. Make notes
including the error messages and their solutions, so that you have a record
on how a certain problem occurred and how you solve it.
Here are the common computer problems and solutions that can help you.
1. Check the POST. POST stands for Power On Self-Test. This is generally the first
or second thing that appears on a computer after turning on the power. This appears
before the operating system begins to load. The POST will display any problems found
with hardware that makes the computer unable to boot, POST may also display
problems with hardware that allow the computer to boot, but not operate at its full
capacity during operation.
2. Notice the load time of the OS (operating system). A longer than usual load time
may indicate errors in the hard drive.
3. Notice any graphics problems once the OS has loaded. Reduced graphics may
indicate driver failures or hardware failures with graphic cards.
36
6. Check any newly installed software. Software may require more resources than
the system can provide. Chances are that if a problem begins after software starts,
the software is causing it. If the problem appears directly upon startup, it may be
caused by software that starts automatically on boot.
7. Check RAM and CPU consumption. A common problem is a choppy or sluggish
system. If a system is choppy, it is good practice to see if a program is consuming
more resources than the computer can provide. An easy way to check this is to use
the Task Manager, right click on the taskbar select Task Manager, and click the
Processes tab. The CPU column contains a number that indicates the percentage of
CPU the process is consuming.
8. Listen to the computer, if the hard drive is scratching or making loud noises,
shut off the computer and have a professional diagnose the hard drive. Listen to the
CPU fan, this comes on at a high speed when the CPU is working hard and can tell
you when the computer is working beyond its capacity.
Directions. Complete the statement below based on what you learned from the
lesson. Write your answers on a separate sheet of paper.
37
Directions: List down all possible components to be checked based on the
symptoms.
AC outlet
AVR
AVR fuse
Monitor Switch
Power Supply
MODULE 8
This module was designed and written with you in mind. It is here to help you
understand the basics of Computer System Servicing. The scope of this module
permits it to be used in many different learning situations. The language used
recognizes the diverse vocabulary level of students. The lessons are arranged to
follow the standard sequence of the course.
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2. evaluate testing process and records system based on standard
procedures
3. document test results/findings for subsequent testing
Lesson
8
Evaluate the testing process
Introduction
It's just a matter of time if you've just begun working in IT at a firm before a
network problem arises and everyone turns to you for help. The longer it takes to
uncover the problem, the more emails you'll get from irritated employees or clients
wondering why it hasn't been fixed yet. When we run a network or work in any
system, there is always the possibility that the smooth functioning may be disrupted
by technical, physical, or other defects. We must tackle the highlighted difficulties
as quickly as possible in order to keep the system working smoothly, and in order to
do so, we must first identify the source of the problem and then correct it.
Troubleshooting a Network
Problems can occur at any point along the network. Before you begin
troubleshooting any problem, you should have a clear grasp of what the issue is, how
it arose, who it affects, and how long it has been there. You'll have a far higher chance
of addressing the problem fast if you acquire the proper facts and define the problem,
rather than spending time on useless remedies.
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5. Traffic overload: If the link is over utilized then the capacity or traffic on a
device is more than the carrying capacity of it and due to overload condition,
the device will start behaving abnormally.
1. Check the hardware. When you’re beginning the troubleshooting process, check
all your hardware to make sure it’s connected properly, turned on, and working.
If a cord has come loose or somebody has switched off an important router, this
could be the problem behind your networking issues. There’s no point in going
through the process of troubleshooting network issues if all you need to do is plug
a cord in. Make sure all switches are in the correct positions and haven’t been
bumped accidentally.
2. Use ipconfig. Open the command prompt and type “ipconfig” (without the quotes)
into the terminal. The Default Gateway (listed last) is your router’s IP. Your
computer’s IP address is the number next to “IP Address.” If your computer’s IP
address starts with 169, the computer is not receiving a valid IP address. If it
starts with anything other than 169, your computer is being allocated a valid IP
address from your router.
3. Use ping and tracert. If your router is working fine, and you have an IP address
starting with something other than 169, the problem’s most likely located between
your router and the internet. At this point, it’s time to use the ping tool. Try
sending a ping to a well-known, large server, such as Google, to see if it can
connect with your router. You can ping Google DNS servers by opening the
command prompt and typing “ping 8.8.8.8”; you can also add “-t” to the end (ping
8.8.8.8 -t) to get it to keep pinging the servers while you troubleshoot.
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4. Perform a DNS check. Use the command “nslookup” to determine whether there’s
a problem with the server you’re trying to connect to. If you perform a DNS check
on, for example, google.com and receive results such as “Timed Out,” “Server
Failure,” “Refused,” “No Response from Server,” or “Network Is Unreachable,” it
may indicate the problem originates in the DNS server for your destination. (You
can also use nslookup to check your own DNS server.)
5. Contact the ISP. If all of the above turn up no problems, try contacting your
internet service provider to see if they’re having issues. You can also look up
outage maps and related information on a smartphone to see if others in your area
are having the same problem.
6. Check on virus and malware protection. Next, make sure your virus and
malware tools are running correctly, and they haven’t flagged anything that could
be affecting part of your network and stopping it from functioning.
Directions. Match Column A with those in Column B. Write only the letter
of your answer before each number.
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Directions: Create an infographic depicting the safety precautions when working
with electronic equipment.
Directions: Read each question carefully, Select the letter of the correct answer.
Write your answers on a separate sheet of paper.
1. What type of multimeter has a needle gauge?
A. analog multimeter C. mechanical dual multimeter
B. digital multimeter D. electrical multimeter
2. A method of judging whether an electronic component is good or defective in
according to a response output signal.
A. Debugging C. stages of development
B. Automated D. testing
3. Under strict safety guidelines, which of the following should be used to discharge
capacitors before working on de-energized circuits?
A. test instruments C. phasing tester
B. hot stick D. safety shorting probe
4. When the insulation on an extension cord is damaged, you should:
A. Use duct tape to repair it. C. Remove it from service immediately.
B. Do nothing. D. Touch the conductors to see it.
5. What will happen if you swap the location of the testing leads while measuring
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the voltage of a resistor in a DC circuit?
A. Multimeter will be damaged. C. Negative reading will be displayed
B. No reading will be detected D. No effect on the measurement.
6. An electronic component that conducts electric current in one direction only
functioning as a one-way valve.
A. Capacitor C. Transistor
B. Resistor D. Diode
7. This is a circuit protective device that automatically blows and cuts the current
when a short- circuit happens.
A. Switch C. Battery
B. Fuse D. Power Supply
8. A This is an electronic component with two terminals that are used to limit or
regulate the flow of electrical current in electronic circuits.
A. Fuse C. Battery
B. Resistor D. Capacitor
9. This is a circuit protective device that automatically blows and cuts the current
when a short- circuit happens.
A. Switch C. Battery
B. Fuse D. Power Supply
10. Device use to connect and break the flow of connectivity automatically or
manually.
A. Power Supply C. Electronic circuits
B. Fuse D. Switch
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What’s More What’s More
1. Ohmmeter
1. 2. Zero
3. Scale
2.
4. Highest range
3. 5. Electric current
4. 6. Polarity
7. Zero Corrector
5. 8. Test Probes
MODULE 4 MODULE 3
What’s More
1. Ohmmeter What’s More
2. Zero
3. Scale 1. E
4. Highest range
2. D
5. Electric current
6. Polarity 3. A
7. Zero Corrector
4. B
8. Test Probes
5. C
MODULE 2 MODULE 1
What I KnowMODULE 1
1. D 6.
B
2. C 7.
B
3. C 8.
D
4. A 9.
D
5. D 10.
B
MODULE 5 MODULE 6
5. 5. False
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4. 4. False
3. 3. False
2. 2. True
1. 1. True
MODULE 8
D
10. 5. C
5. a B
9. 4. C
4. b
B
3. c 8. 3. D
B
2. d 7. 2. D
1. e D
6. 1. A
What’s More Assessment
References
MODULE 1
Printed Sources
Juliet N. Coronado (2019) Computer System Servicing NC II, Test Electronic
Components”, Don Bosco TVET Center-Calauan Inc, pp. 10-15
Online Sources
Creative Commons Images from - https://www.pngwing.com/ and
assemblyjobs.net
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MODULE 2
Printed Sources
Juliet N. Coronado (2019) Computer System Servicing NC II, Test Electronic
Components”, Don Bosco TVET Center-Calauan Inc, pp. 16-28
Online Sources
Creative Commons Images from - https://www.pngwing.com/ and
assemblyjobs.net
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