COC1: INSTALLAND CONFIGURE 7.

How will you check and what

COMPUTER SYSTEMS instrument will you use to determine
whether the power supply is providing
1. You want to set-up a dual-boot enough voltage output or not?
scenario between Windows 7 and
Windows Server 2008.Howwouldyou Answer: Voltmeter. Measure the
do this? output voltage of the power supply
using appropriate setting on the
Answer: voltmeter
Step1: Partition hard drive
Step2: Install Windows 7 first
Step3: Then install Windows Server 8. What will you do if a customer wants
2008 in the second partition to install an operating system in his
PC but does not have an optical
2. What do you call the computer drive?
software which you configure before
installing the OS? Answer: Create a bootable flash disk

Answer: BIOS 9. What may be the problem if a

computer does not recognize a
3. How many RID (Relative bootable flash drive? What would you
Identification) Master in one domain? do to resolve this?

Answer: Single Answer: Maybe the BIOS is not

properly configured to boot on the
4. What would you advise to a client who flash drive. Configure the BIOS to
wants to improve the computer’s built- boot on the flash drive
in Video card?
10. After testing the assembled
Answer: Buy an internal video card product, you have noticed that the
having higher memory capacity. product is not working, what are the
possible causes?
5. What maybe the problem and what
should be done if the display does not Answer:
match what you expect to view on the - Cold solder
monitor? - Wrong component placement,
- Wrong polarity
Answer: Probably, the video driver is
not installed. Install the video driver. 11. What will you do if after
installing both the IDE hard drive and
6. What type of screwdriver will you use optical drive you have noticed that
for small screws usually found in only one drive is working?
Compaq and Apple computers?
Answer: Check the jumper setting
Answer: Torx Screwdriver
12. If after assembling a brand-new
computer the monitor does not display
 any image or character, what maybe
the possible causes? Answer: Power off the computer and
unplug it from the outlet.
Answer:
- Power on switch 19. What should you do if
- monitor cable accidentally, water spilled on the
computer which you are currently
13. Enumerate possible causes using?
when the computer does not produce
any sound from the speaker. Answer: Power off the unit
immediately, wipe with dry cloth the
Answer: external parts and blow dry to ensure
- Speaker’s power may not be that internal portions are completely
turned on dry before turning the power on.
- The signal cable of the speaker
- Soundcard driver not installed

14. Where should you keep

peripheral cards or computer memory
cards?

Answer: Anti-static bag

15. What should you do after

installing peripheral devices such as a
soundcard?

Answer: Install driver

16. What should you configure in

the BIOS when you are going to
install an operating system using an
optical media?

Answer: Boot sequence

17. Prior to assembling a computer,

what should you wear to protect
computer parts from ESD?

Answer: Anti-static wrist strap

18. What should you do if suddenly

there is a lightning storm that occurs
while assembling a computer?
COC2: SETUPCOMPUTER NETWORKS 7. What if the computer you have to
network is more than 100, and you
1. What do you call a bootable disk that have noticed that the network is
contains a full usable OS? slowing down, what are you going to
do? Give at least one
Answer: Live CD/DVD recommendation?

2. What term is used to define one or Answer: Divide the network into
more IP subnets that are connected groups or subnet the network
by the fast links?
8. What would you do if the devices that
Answer: Site you are going to network are far from
each other?
3. When modifying the scheme,
Microsoft recommends adding Answer: Use an extender or repeater
administrator, to what group only for
the duration of the task? 9. What would you do if you suspect that
the cause of the trouble in the network
Answer: Schema Task is the cable?

4. What kind of cable are you going to Answer: Get a LAN tester and check
use if you want to network two the cable Swap a good or working
computer units only? cable in place with the suspected
cable
Answer: Crossover Cable
10. After checking the cable with
5. Based on rules, what type of network LAN tester and the tester indicates
would you suggest to your client who that the output of the two ends
wants to network more than 100 swapped: pin one goes to pin three
computers? from the other end, and pin two goes
top in six on the other end, what does
Answer: Client/Server type of network it signify? Is it good or bad?

6. What type of network would you Answer: The cable is good and it is a
recommend if your client has only few crossover type cable
computer units?
11. After replacing a good cable,
Note: It depends on the number of still the computers cannot connect to
Computer Units. Since the number is not each other, what are the possible
specified, you may answer like this.
causes if the network is using static IP
addresses?
Answer:
- Peer to peer network (if two Answer:
computers only) - Wrong IP address
- Server-Client Network (if more than -Maybe some computers don’t belong
2 computers) to the workgroup
- Wrong subnet mask
12. After configuring the network
interface card, how will you going to
test the connectivity of your network?

Answer:
- Ping each other
- Using net view

13. What type of cable will you use

to connect two computers?

Answer: Crossover cable

14. What is the common type of

cabling standards used for straight
thru cable?

Answer: 568B standard

15. In order for computers to

network, what are the things you are
going to set or configure?

Answer: Work group name should be

the same, IP addresses should have
the same network address and host
address should be different; for
subnet mask, computers in the same
network or subnet should be the
same.
COC3: SETUP COMPUTER SERVERS
Answer: Absolutely yes. Remote App
1. What should you do if you want to programs are for display convenience
transfer file/files into another not for security feature. If users can
computer? How do you share a folder get to the file system, they can run
named TESDA in DRIVE C? any executable they have access to,
so, you need to lock down the server.
Answer: Create a folder using You can use App Locker (or Software
windows explorer. Right click the Restriction Policies), NTFS
folder and click Sharing and security. Permissions and Group Policy to lock
down your servers.
2. Name the two (2) kinds of Linux boot
loader. 7. Can you configure a server to permit
users only to connect via Remote App
Answer: GRUB and LILO and block users from connecting to
the desktop?
3. What is the term used for software
which is not part of the OS? Answer: No. This option is not
supported.
Answer: Third party soft
ware/installer. 8. What contains the rules and
definitions that are used for creating
4. What do you call a bootable disk that and modifying object classes and
contains a full usable OS? attributes within the Active Directory?

Answer: Live CD/DVD. Answer: Schema

5. Why there are different executable 9. What allows businesses to define,

programs running in Task Manager manage, access and secure network
when you start a Remote App from a resources including files, printer,
full desktop? people and applications?

Answer: Remote App and full desktop Answer: Directory Services

use different shells and logon
mechanisms. Full desk top uses 10. What Windows Server 2008
EXPLORER.EXE to present the user feature is a special installation option
with the desktop, whereas the that creates a minimal environment
Remote App use RDINIT.EXE, the for running only specific service or
equivalent of USERINIT.EXE used roles?
unfull desktop sessions, which in turn
both launch RDPSHELL.EXE and Answer: Server Core
updates the client-side task bar and
handles log off logic. 11. What is the minimum amount of
storage space required for the Active
6. Do you still need to lock down the Directory installation files?
server when you use Remote App
programs? Answer: 200MB
 18. Aside from installing anti-virus
12. You set up a network where software, how can you protect your
each computer acts as a client and server from viruses?
server and in which each user shares
other’s resources, including printers. Answer: Install firewall, install updates
What do you call this setup?
19. If one of the users forgot his/her
Answer: Peer-to-peer networking password, how are you going to
change the password? Enumerate the
13. What special identity group steps in resetting a password using
contains all authenticated users and GUI.
domain guest?
Answer: Reset the password, Log in
Answer: Everyone as administrator. Click Start, right click
My Computer, and then click Manage.
14. What account name refers to Click Local Users and groups, double
each user’s login name? click

Answer: SAM account 20. What are you going to do to

access a server located far from the
15. What do you call the group that client computer which you are
you cannot manually modify or view troubleshooting?
its membership?
Answer: Remotely access the server
Answer: Special Identity Group using Remote Desktop connection

16. What can be used to add, 21. What may be the reason why
delete, or modify objects in Active you cannot access and connect to
Directory, in addition to modifying the other computers remotely? How
schema, if necessary? would you resolve the problem?

Answer: LDIFDE Answer: Maybe the computer has no

password. Assign a password to that
17. What may be the problem if the computer.
shared folder could not be accessed?
What will you do to resolve the 22. After installing an anti-virus to
problem? your network, you cannot connect to
other computers, what could be the
Answer: Maybe the computer does possible cause of it?
not belong to the network. Check the
network address portion and the Answer: Possibly, the anti-virus is
workgroup. blocking the network access. You
have to configure the anti-virus so as
to not to block network access.
23. After logging, you noticed that
you cannot change the IP address of
other users, what could be the
possible cause?

Answer: The password or account is

not an administrator account.

24. What policies are you going to

suggest securing your server?

Answer: Use anti-virus software,

Prohibit downloading unless
authorized by the Administrator,
Restrict administrative access.

25. What would you suggest in

order to come up with a strong admin
password?

Answer: Apply Kerberos, use

password that has combination of
letters and numbers, upper and lower
case letters and special characters.

26. As an Administrator and security

precaution, what type of account will
you use in performing ordinary asks?

Answer: Power user account. Limit

the use of administrator account.
COC4: MAINTAINANDREPAIR
COMPUTER SYSTEMSANDNETWORKS Answer: Provide the computer proper
ventilation or just cleaning or
1. What may be the causes why the removing the dust from the fans.
computer displays a black screen and Dusts can slowdown the moving
produces no beeps when power is rotation of fans.
turned on? What should you do to
correct the situation? 5. The computer power supply fan is
creating noise. If after inspection you
Answer: The probable cause must be found out that it is rotating slowly,
the RAM. Turn off the computer, what would you do?
unplug it, remove the cover, and
remove the card. Then take a plain Answer: Replace the power supply.
old pencil eraser and rub it over the
contacts on the part of the card that 6. After transferring the computer unit,
fits into the slot. the monitor has no more display but
the power indicator is on. What are
2. If RAM is not the cause, what maybe the steps that you must do? Name
another cause and what should you two causes of the problem.
do to solve the problem?
Answer: Cable, ATX Power Supply
Answer: The other probable cause on the motherboard, Graphic Card
maybe the video card. Again, turn off
the computer, unplug it, remove the Steps: Check the cable, check the
cover, and remove the card. Then onboard power supply, check graphic
take a plain old pencil eraser and rub card and then test the unit.
it over the contacts on the part of the
card that fits into the slot. 7. How would you avoid power supply
overloading?

3. If one of the users forgot his/her Answer: Be sure to buy a power

password, how are you going to supply that has its proper wattage
change the password? Enumerate the rating. For computers having plenty of
steps in resetting a password using peripherals, it is recommended to
GUI. have a higher wattage rating power
supply (e.g.1000watts)
Answer: Reset the password. Log in
as administrator. Click Start, right click 8. How would you avoid overheating of
My Computer, and then manage devices such as CPU, or any other
properties. Click Local users and devices that produces more heat?
groups, double click Users folder,
right click its username, select Set Answer: Provide the computer proper
password. ventilation or just cleaning or
removing the dust from the fans.
4. How would you avoid overheating of Dusts can slowdown the moving
devices such as CPU, or any other rotation of fans.
devices that produces more heat?
9. What are the possible causes if the
printer is not responding?

Answer:
- The printer cable is defective or
not connected
- Printer driver is not installed
correctly or corrupted.
- No power supply

10. What are the possible causes if

the computer system does not boot?

Answer:
- Cables are defective or not
properly connected
- Defective or No power supply
- No OS installed

11. What do you call a pool of open

source applications?

Answer:
Software Repository /Repositories

12. In the absence of an

internal/external optical drive, what
option can you use to install an OS?

Answer: Pin drive/USB/Flash drive

13. What command line tool is used

for monitoring Active Directory and
provides functionality such as
performing connectivity and
replication tests?

Answer: dc diag

14. What defines a chain of site

links by which domain controller from
different sites can communicate?

Answer: Site Link Bridge