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 Total Questions: 151
Latest Version: 6.0
Question: 1
Multiple teams need to update the same application version during a development cycle.
Which two actions do you perform so that the teams do not affect each other's work? (Choose
Two)

A. Create a new ruleset version for the base application.

B. Create branches in each team's application.
C. Create a separate production ruleset for each team.
D. Create a new application for each team built on the base application.

Answer: B, D
Explanation:
To ensure that multiple teams can update the same application version without affecting each
other's work, the following actions are recommended:
B: Create branches for each team's application. This allows teams to work on isolated versions
of the application and merge their changes when ready.
D: Create a new application for each team built on the base application. This creates separate
instances of the application for each team to work on, which they can then synchronize with the
base application as needed. Pega official documentation on branch rulesets and application
development.

Question: 2
The primary purpose of a production ruleset is to allow rules to be

A. tested in a production environment

B. updated in a production environment
C. reused in multiple production environments
D. migrated to a production environment

Answer: B
Explanation:
The primary purpose of a production ruleset is to allow rules to be updated in a production
environment. Production rulesets are designed to hold rules that business users can modify
directly in a production environment without requiring a deployment from development
through testing environments. This enables quick changes to be made to decision tables,
correspondence, and other rule types that business users are permitted to change. Pega official
documentation on ruleset types.

Question: 3
Which two statements are true about database tables in Pega Platform? (Choose Two)

A. The PegaRULES database contains rules while PegaDATA contains work instances.
B. The Database Table rule allows configuration of a connection to a specific table.
C. The History record table contains a record of when each user logged in to the system.
D. The report definition rule should only be used against one table for performance reasons.

Answer: A, B
Explanation:
A: In Pega Platform, the PegaRULES database is used to store rules, while the PegaDATA
database contains work instances and other data instances.
B: The Database Table rule in Pega allows you to configure the connection settings to a specific
external database table, facilitating the interaction with external data sources. Pega official
documentation on Pega Platform databases and Database Table rules.

Question: 4
What is the function of class mapping for reports?

A. Ensure all data from one report belongs to a single Case type instance.
B. Create a new Database table record for a Pega Platform class.
C. Assign an ID to a class so reports can reference specific properties.
D. Retrieve data from an associated database table.

Answer: D
Explanation:
The function of class mapping for reports is to retrieve data from an associated database table.
Class mapping determines which table data is pulled from when running a report, ensuring that
the report includes the appropriate data based on the class structure. Pega official
documentation on class mapping and reporting.
 Question: 5
A report needs to list the user ID of the manager of the operator who creates a time-off case.
The report provides information from the MyCo-HR-SelfService-Work-TimeOff and Data-Admin-
Operator-ID classes.
Which two options independently satisfy the business outcome? (Choose Two)

A. Configure a class join on the report definition to join operator information to each case.
B. Add the operator ID to the report definition as a parameter.
C. Use an association rule to join operator information to each case.
D. Specify both classes in the Pages & Classes tab on the report definition.

Answer: A, C
Explanation:
A: Configuring a class join on the report definition allows you to join the operator information to
each case, enabling you to list the user ID of the manager associated with the operator who
creates a time-off case.
C: Using an association rule to join operator information to each case accomplishes the same
objective by defining a reusable join that can be referenced in multiple reports. Pega official
documentation on report definitions and associations.

Question: 6
An application contains the class group MyCo-HR-SelfService-Work. There are two classes
derived from Work- class:

If a report is created in MyCo-HR-SelfService-Work, what instances will the report return?

A. Instances of MyCo-HR-SeifService-Work-TimeOffana' MyCo-HR-SelfService-Work-Expense,

unless they are stored in different database tables
B. Instances of all Work- derived classes
C. Instances of MyCo-HR-SelfService-Work
D. Instances of MyCo-HR-SelfService-Work-TimeOff and MyCo-HR-SelfService-Work-Expense

Answer: A
Explanation:
When a report is created in a class group (MyCo-HR-SelfService-Work), it will return instances of
its child classes (MyCo-HR-SelfService-Work-TimeOff and MyCo-HR-SelfService-Work-Expense)
unless those child classes are stored in different database tables due to class table inheritance
or other data storage configurations. Pega official documentation on reporting and class groups.

Question: 7
Identify two options for passing data between a Pega application and a webpage containing a
web mashup. (Choose Two)

A. Call the function pega.web.api.doAction()

B. Call a Pega API function from the host server
C. Use REST methods to call Pega microservices
D. Use the attribute data-pega-event-onpagedata

Answer: A, D
Explanation:
A: Calling the function pega.web.api.doAction() allows for specific actions to be performed in
the Pega application from the web mashup, such as refreshing a section or submitting an
assignment.
D: Using the attribute data-pega-event-onpagedata allows for passing data from the web
mashup to the Pega application when specific events occur on the page. Pega official
documentation on Pega Web Mashup methods and attributes.

Question: 8
Which two configurations do you implement when using a Pega Web Mashup? (Choose Two)

A. Leverage the standard authentication service IACAuthentication and update the

authentication activities.
B. Add an access group for the application rules that need to be accessed from the external
system.
C. Configure a node-level data page to hold security access information about the external
system.
D. Configure the application permissions by specifying a list of trusted domains in the
application rule.

Answer: A, D
Explanation:
A: When using a Pega Web Mashup, leveraging the standard authentication service
IACAuthentication and updating the authentication activities to match the external system's
requirements is a common practice.
D: Configuring application permissions by specifying a list of trusted domains in the application
rule is important for security purposes and to control which external domains are allowed to
embed the mashup. Pega official documentation on Pega Web Mashup configuration.

Question: 9
Which requirement is a prerequisite for configuring a Pega Web Mashup?

A. No outstanding Guardrail violations

B. A web server to test your host page
C. At least one work queue in your application
D. At least one Access control policy rule

Answer: B
Explanation:
A prerequisite for configuring a Pega Web Mashup is having a web server to test your host page.
This is because the mashup will be embedded within a webpage, and testing on a web server
ensures that the integration works as expected before going live. Pega official documentation
on Pega Web Mashup prerequisites.

Question: 10
Which two statements are valid regarding Pega Web Mashup? (Choose Two)

A. Pega Platform limits mashup users to working on existing cases.

B. Mashup requests are checked for the corresponding mashup channel ID parameter.
C. A mashup can allow access to Dev Studio for full system configuration.
D. A user can view their worklist in an external portal and select items on which to take action.

Answer: B, D
Explanation:
B: Mashup requests are checked for the corresponding mashup channel ID parameter to ensure
that the request is coming from a trusted source and is intended for the Pega application.
D: A user can view their worklist in an external portal and select items on which to take action,
which is one of the key features of the Pega Web Mashup as it extends Pega's capabilities to
external web pages. Pega official documentation on Pega Web Mashup capabilities.
 Question: 11
When deploying mashup code in a webpage, which option is necessary to ensure that Pega
Platform accepts incoming requests?

A. Ensure the host is configured to support HTTPS.

B. Establish a private tunnel from the host to Pega Platform.
C. Enable authentication policies on Pega Platform.
D. Add the host URL in the Pega application.

Answer: D
Explanation:
When deploying mashup code in a webpage, it is necessary to add the host URL in the Pega
application to ensure that Pega Platform accepts incoming requests. This is part of configuring
the trusted origins within the application's settings. Pega official documentation on Pega Web
Mashup deployment and configuration.

Question: 12
University admission application cases automatically advance in the case life cycle if the
applicant's standardized test scores are above a certain threshold. The threshold is determined
each year based on the provided national average score.
Which two configurations, when applied together, support this requirement? (Choose Two)

A. Configure a process with a decision shape that continues if the TestThreshold Configuration
setting is less than the applicant's test score.
B. Configure a TestThreshold Configuration setting with the national average for the test score
threshold.
C. Configure a TestThreshold Configuration setting that calculates the national average for the
test score threshold.
D. Configure a process with a decision shape that continues if the TestThreshold Configuration
setting is greater than the applicant's test score.

Answer: A, B
Explanation:
A: Configuring a process with a decision shape that continues if the TestThreshold Configuration
setting is less than the applicant's test score supports the requirement for automatic case
advancement based on standardized test scores.
B: Configuring a TestThreshold Configuration setting with the national average for the test score
threshold allows for the necessary comparison to determine if a case should advance
automatically. Pega official documentation on decision shapes and configuration settings.

Question: 13
A view has a part number field that requires the first two characters are letters, and the last four
are digits (for example, AB1234).
How do you ensure that the correct pattern is entered when the user exits the field?

A. Configure a validate rule on the flow action to validate the field with boolean logic.
B. Configure an edit validate rule and call it from a validate rule in the relevant flow action.
C. Configure an edit validate rule and reference it from the property rule for the field.
D. Configure a validate rule to use input-qualified validation configuration.

Answer: C
Explanation:
To ensure that the correct pattern is entered for a part number field, configure an edit validate
rule and reference it from the property rule for the field. The edit validate rule can be set up to
check that the first two characters are letters and the last four are digits. Pega official
documentation on property rules and edit validate rules.

Question: 14
A requirement states that when a case is assigned to a user for review, its work status is set to
Open-Review. Which two steps do you perform to implement this requirement? (Choose Two)

A. Configure a data transform to apply the Open-Review status on the appropriate assignments.
B. Add Open-Review as an allowed status on the case type record.
C. Create a field value record for the Open-Review status.
D. Apply the Open-Review status to the appropriate assignments.

Answer: A, D
Explanation:
A: Configuring a data transform to apply the Open-Review status on the appropriate
assignments can be used to change the status of a case when it is assigned to a user for review.
D: Apply the Open-Review status to the appropriate assignments directly within the flow where
the assignment is configured. Pega official documentation on case statuses and data transforms.
 Question: 15
You should consider using a field value when the list of allowed values is

A. mostly static
B. three or fewer items
C. specific to one case type
D. shared across all case types

Answer: A
Explanation:
You should consider using a field value when the list of allowed values is mostly static. Field
values are best used for properties with values that do not change often and need to be reused
throughout the application. Pega official documentation on field values.

Question: 16
Application Settings allow you to____________.

A. simulate data in an environment for testing purposes

B. automate the application migration process
C. execute connectors in parallel to improve performance
D. store references to an external system connected to an application

Answer: D
Explanation:
Application Settings allow you to store references to an external system connected to an
application. These settings can be used to manage environment-specific parameters such as
URLs, file paths, and other data that may vary between development, testing, and production
environments. Pega official documentation on application settings.

Question: 17
Your application is deployed to the cloud. A data source outside your application populates a
data page by using your data access pattern configuration. You receive complaints that the
system takes a long time to fetch data each time the case worker accesses information for a
different customer.
Which approach solves this performance issue?
A. Access data page with a predefined key so that, once loaded, data access is faster.
B. Fetch only the targeted data from the database each time data is needed so access is faster.
C. Change snapshot data access method to reference pattern data access method.
D. Move to local installation because network traffic in cloud deployment is often slow.

Answer: A
Explanation:
Using a data page with a predefined key enhances performance by leveraging the caching
mechanism of Pega. When a data page is loaded with a specific key, it is stored in memory.
Subsequent accesses to the data page with the same key do not require fetching the data again
from the external data source, significantly reducing the access time. This approach is
particularly beneficial in cloud deployments where network latency can impact performance. It
ensures that once the data for a particular customer is fetched and stored in the cache,
accessing the same customer's information again is much faster, addressing the performance
issue reported.

Pega Community documentation on data pages and performance best practices.

Question: 18
DRAGDROP
Place the steps in the order in which a service processes a request.

Answer:

Explanation:
 Question: 19
To reduce training requirements for users, a company wants to utilize the existing front end of
their application. How can a third-party application use Pega Platform?

A. By using middleware tools in application servers

B. By using database tables for staging the requests
C. By using REST calls from the Pega API
D. By exposing third-party application services

Answer: C
Explanation:
Integrating a third-party application with Pega Platform can be efficiently achieved through REST
calls using the Pega API. This allows for seamless communication between the third-party
application's existing front end and Pega's backend processes. The REST API endpoints in Pega
Platform enable external applications to interact with Pega applications for operations like case
management, assignments, and data retrieval, without requiring significant changes to the
existing user interface or user experience. This approach minimizes the need for extensive
retraining of users on a new system, leveraging the familiar UI of the existing application.

Pega Community documentation on Pega APIs and integration best practices.

Question: 20
You are updating a system of record using a SOAP connector. If the system of record is
unavailable, you want to retry after an hour. If it is still unavailable after an hour, a notification
should be sent to a system administrator.
How do you implement this requirement?

A. Implement the logic in the data page's response data transform.

B. Implement the logic in the connector's error handler flow.
C. Customize the standard pxErrorHandlingTemplate data transform.
D. Use a transition condition in the activity step invoking the connector.

Answer: B
Explanation:
To handle the unavailability of a system of record when using a SOAP connector, the most
effective approach is to implement the retry logic in the connector's error handler flow. This
flow can be configured to wait for a specified duration (in this case, an hour) before retrying the
connection. If the system remains unavailable after the retry, the flow can then proceed to send
a notification to the system administrator. This approach encapsulates the error handling logic
within the connector's flow, making it reusable and maintainable.

Pega Community documentation on connector error handling and SOAP connectors.

Question: 21
Which statement is true about services?

A. Services require a REST connector to function.

B. Services return all data in XML format.
C. Services may process outbound requests.
D. Services may use a listener that runs in the background.

Answer: D
Explanation:
Services in Pega Platform can be configured to listen for incoming requests using background
listeners. These listeners are continuously running processes that wait for requests on specific
ports or addresses. When a request is received, the service processes it accordingly. This
capability is crucial for enabling asynchronous communication and integration with external
systems, where Pega services can act upon requests without requiring manual initiation of these
interactions.

Pega Community documentation on service types and listeners.

Question: 22
Which three mobile device features can you leverage by using Pega Mobile Client? (Choose
Three)

A. Barcode scanning
B. Text messages
C. Biometric identification
D. Push notifications
E. Phone calls

Answer: A, C, D
Explanation:
Pega Mobile Client supports leveraging various mobile device features to enhance app
functionality and user experience. Barcode scanning (A) is commonly used in logistics and retail
applications for quick identification and tracking of items. Biometric identification (C), such as
fingerprint or facial recognition, adds an extra layer of security for user authentication. Push
notifications (D) are crucial for real-time communication, alerting users to updates or required
actions within the app, even when the app is not actively in use.

Pega Community documentation on Pega Mobile Client capabilities.

Question: 23
A courier company wants a mobile app to scan and track the parcels collected from remote
areas with no internet access.
Which mobile app do you develop to fulfill the requirement?

A. Signed app
B. Unsigned app
C. Native app
D. SDK app

Answer: A
Explanation:
For a courier company requiring a mobile app to work in remote areas without internet access, a
signed app is the best solution. Signed apps are authorized by a certificate authority, ensuring
their authenticity and integrity. These apps can be designed to operate in offline mode, storing
data locally when there's no internet connection and syncing it back to the server once
connectivity is restored. This capability is crucial for field operations in remote areas, ensuring
uninterrupted app functionality and data collection.

Pega Community documentation on mobile app development and offline capabilities.

Question: 24
Which two tasks are required to build a mobile app from a Pega Platform application? (Choose
Two)

A. Create a certificate set.

B. Configure access to the Pega Mobile Build Server.
C. Configure access to Dev Studio.
D. Set up push notifications to developers.

Answer: A, B
Explanation:
Building a mobile app from a Pega Platform application requires configuring certain key
components for security and connectivity. Creating a certificate set (A) is essential for securing
the app, ensuring that communications between the mobile app and the server are encrypted
and authenticated. Configuring access to the Pega Mobile Build Server (B) is necessary for the
app build and distribution process, allowing the Pega application to package and deploy mobile
apps through Pega's cloud-based build service.

Pega Community documentation on mobile app development and deployment.

Question: 25
Which two data elements can be used as an attribute for an access control policy? (Choose Two)

A. Appointment date
B. Number of dependents
C. Password string
D. Encrypted bank account number

Answer: A, B
Explanation:
In Access Control Policies, attributes like Appointment date (A) and Number of dependents (B)
can be used to define conditions for data access. These attributes can be part of case data or
user profiles and serve as criteria for determining access levels. For example, an access control
policy can restrict access to certain case information based on the appointment date or allow
access to specific functionalities based on the number of dependents associated with a user
profile.

Pega Community documentation on Access Control Policies.

Question: 26
Which three options do you consider when deciding to use post-processing actions on a flow
action? (Choose Three)

A. The effect if the flow action is reloaded

B. The sequence in which the system runs different actions
C. The timing of the commit for the flow action
D. The security setting for the flow action
E. The potential reuse of the flow action
 Answer: A, B, C
Explanation:
When considering post-processing actions on a flow action, it's crucial to understand their
implications on the user experience and system behavior. The effect if the flow action is
reloaded (A) is important because post-processing actions might not execute again, leading to
inconsistent data or user experience. The sequence in which the system runs different actions
(B) is critical to ensure that data transformations and business logic are applied in the correct
order, maintaining data integrity and consistency. The timing of the commit for the flow action
(C) influences transaction management, ensuring that all changes are saved correctly and that
the system maintains data consistency, especially in multi-user environments.

Pega Community documentation on flow actions and post-processing.

Question: 27
A developer has identified resource-intensive queue processors as the source of performance
issues that application users are experiencing.
Which two actions do you perform to resolve the performance issues? (Choose Two)

A. Associate the queue processors with the appropriate node types.

B. Select the Include in background processing option on the application rule.
C. Configure the queue processors to run multiple times a day.
D. Configure the application nodes with node types.

Answer: A, D
Explanation:
To resolve performance issues caused by resource-intensive queue processors, it's essential to
ensure that these processors are associated with appropriate node types (A) and that
application nodes are configured with node types (D). Associating queue processors with
specific node types allows for the distribution of workload across the application infrastructure,
optimizing resource utilization and improving performance. Configuring application nodes with
node types ensures that tasks are executed on the most suitable nodes, further enhancing
system efficiency and scalability.

Pega Community documentation on queue processors and node types.

Question: 28
Which statement regarding managing encrypted data in Pega Platform is true?
A. Encrypted properties cannot be referenced using filter conditions in reports.
B. Property-level encryption is a time-efficient method to encrypt data.
C. Encrypted properties can be referenced in report definitions.
D. Each organization uses a custom key to encrypt its data.

Answer: A
Explanation:
Managing encrypted data in Pega Platform comes with certain limitations, one of which is that
encrypted properties cannot be referenced using filter conditions in reports (A). This is because
the encryption obscures the actual value of the property, making it impossible for the reporting
engine to perform comparisons or filtering based on the encrypted data. This limitation is
essential for maintaining data security, as it prevents unauthorized access to sensitive
information through report queries.

Pega Community documentation on encryption and reporting.

Question: 29
Which two use cases correctly describe controlling access to an attachment category? (Choose
Two)

A. Configure the When condition "IsCurrentStageTesting" to allow users to view an attachment

if the rule returns true.
B. Configure a Visible when condition called "IsDocumentPrivate" to allow users to view an
attachment if the rule returns false.
C. Configure the privilege "DeleteOwn" and assign it to a user so that a user can delete their own
attachments.
D. Configure Client-based access control on the class where the attachment category exists to
restrict access to the attachment.

Answer: A, C
Explanation:
Controlling access to an attachment category can be achieved through various configurations.
Using a When condition like "IsCurrentStageTesting" (A) allows for dynamic access control based
on the case's current stage, enabling attachments to be accessible only under certain conditions.
Assigning privileges, such as "DeleteOwn" (C), to users enables fine-grained control over actions
users can perform on attachments, such as deleting their own attachments, thus enhancing
security and compliance with business rules.

Pega Community documentation on attachment categories and access control.

 Question: 30
A music production company's application contains the following classes:

A requirement states that users assigned the role "Manager" can edit objects related to any
studio work.
At which position in the class hierarchy do you configure an Access of Role to Object (ARO)
record to satisfy this requirement?

A. UPlusMusic-Production-Work-Brand-Marketing
B. UPlusMusic-Production-Work-Studio-Editing
C. UPlusMusic-Production- Work-Studio-
D. UPlusMusic-Production- Work-

Answer: C
Explanation:
To satisfy the requirement that users assigned the role "Manager" can edit objects related to
any studio work, the Access of Role to Object (ARO) record should be configured at the
"UPlusMusic-Production-Work-Studio-" level (C). This level is the common parent class for all
studio-related work, such as Recording and Editing. By setting the ARO at this level, it ensures
that managers have the necessary permissions to edit any object that falls under the studio
work hierarchy, without having to set permissions at each individual subclass level.

Pega Community documentation on class hierarchy and Access of Role to Object configuration.

Question: 31
Which two requirements are supported by Attribute-based access control (ABAC)? (Choose
Two)

A. Managers can reschedule but not delete appointments.

B. Personal identifying information in the Work-Baking- class is restricted.
C. Agents assigned the "Top Secret" clearance level can delete reports.
D. Bakers with a rating of 4 or better can add recipes to the database.

Answer: A, D
Explanation:
Attribute-based access control (ABAC) supports various granular and dynamic access control
requirements, such as allowing managers to reschedule but not delete appointments (A) and
enabling bakers with a rating of 4 or better to add recipes to the database (D). ABAC uses
attributes (such as user roles, data characteristics, and environmental conditions) to define
access control policies, providing a flexible and context-aware mechanism to enforce security
policies tailored to specific business requirements.

Pega Community documentation on ABAC and its use cases.

Question: 32
Consider the following requirement: An auditing policy explicitly requires that employees cannot
see the contents of complaints made against themselves.
Which security solution do you use to satisfy the requirement?

A. Access of Role to Object

B. Access Control Policy
C. Access When
D. Access Deny

Answer: B
Explanation:
To satisfy the requirement that employees cannot see complaints made against themselves, an
Access Control Policy (B) is the most suitable security solution. Access Control Policies in Pega
allow for the definition of conditions under which access to certain data or cases is granted or
denied. By configuring a policy that checks the relationship between the complaint and the
employee (such as matching IDs), the system can dynamically restrict access to sensitive
information, ensuring compliance with auditing policies.

Pega Community documentation on Access Control Policies.

Question: 33
How do you ensure that only a manager can run a specific flow action?
A. Add a pre-processing activity to the flow action form to determine whether the user is a
manager.
B. Add a privilege to the flow action form, then add the privilege to a role assigned to the access
group for managers.
C. Add an Access When condition to the flow action to determine whether the user is a
manager.
D. Add a validate rule to the flow action form to determine whether the user is a manager.

Answer: B
Explanation:
To ensure that only a manager can run a specific flow action, the best approach is to add a
privilege to the flow action form (B) and then assign this privilege to a role that is exclusive to
managers. This role is then associated with the access group designated for managers. Privileges
provide a granular level of security that can be used to control access to specific actions within a
Pega application, such as executing a flow action. By leveraging privileges, you can ensure that
only users with the manager role, who possess the necessary privilege, can execute the flow
action, thereby enforcing the desired level of access control.

Pega Community documentation on privileges, roles, and access groups.

Question: 34
A hospital uses a case type to manage the treatment of patients visiting the Emergency Room
(ER). Cases are created when the patient checks in at the registration desk, and are resolved
when the patient is released from the hospital. Stakeholders identify the following security
requirements for the case type.
♦ Patients access cases on a read-only basis.
♦ Patients can only access their own cases.
♦ Doctors and nurses can modify cases throughout the case life cycle.
♦ Only doctors are allowed to write prescriptions.
What two steps, when performed together, allow you to ensure that patients can read, but not
edit, cases? (Choose Two)

A. Configure an Access of Role to Object rule with the open case action set to 5.
B. Configure an Access Role to Object rule with the open case action set to 1.
C. Configure an access control policy condition to test whether the user is a patient.
D. Create an access group unique to patients.

Answer: B, D
Explanation:
To ensure that patients can read but not edit cases in the hospital's ER case management
system, two steps need to be taken. First, configure an Access Role to Object rule with the open
case action set to 1 (B), which grants read-only access. This ensures that patients can view their
cases without the ability to make any modifications. Secondly, create an access group unique to
patients (D). This access group would include the Access Role to Object rule configured in the
previous step. By associating patients with this access group, it ensures that they are granted
the appropriate level of access to their cases, fulfilling the security requirements specified by the
stakeholders.

Pega Community documentation on Access of Role to Object and access groups.

Question: 35
A hospital uses a case type to manage the treatment of patients visiting the Emergency Room
(ER). Cases are created when the patient checks in at the registration desk, and are resolved
when the patient is released from the hospital. Stakeholders identify the following security
requirements for the case type.
♦ Patients access cases on a read-only basis.
♦ Patients can only access their own cases.
♦ Doctors and nurses can modify cases throughout the case life cycle.
♦ Only doctors are allowed to write prescriptions.
Which configuration allows doctors and nurses to modify cases while complying with all
identified security requirements?

A. Create two access roles, one for doctors and one for nurses, and set the modify action for
each to 5.
B. Create two access roles, one for doctors and one for nurses, and set the modify action for
each to 1.
C. Create a single access role for both doctors and nurses, and set the modify action to 5.
D. Create a single access role for both doctors and nurses, and set the modify action to 1.

Answer: C
Explanation:
To allow both doctors and nurses to modify cases while complying with the identified security
requirements, the best approach is to create a single access role for both doctors and nurses (C)
and set the modify action to 5. This configuration grants both user groups the necessary
permissions to modify cases throughout the case life cycle. By using a single access role with a
high level of access for modifications, the application simplifies role management while ensuring
that both doctors and nurses can perform their duties effectively, without compromising the
security and integrity of patient cases.

Pega Community documentation on Access Role to Object and case management best practices.
 Question: 36
What are three valid ways to exchange data through a Pega Web Mashup? (Choose Three)

A. Use an action object configured as a script to perform additional actions on a web mashup
gadget.
B. Use the Javascript function doAction() to set or read data values through the hosting web
page.
C. Use an SQL call to exchange data between the mashup and hosting web page.
D. Use a queue processor to pass updated attributes to the gadget on the hosting web page.
E. Use the data-pega-event-onpagedata attribute to configure the default value for the gadget.

Answer: A, B, E
Explanation:
In a Pega Web Mashup, valid ways to exchange data include using an action object configured as
a script to perform additional actions on a web mashup gadget (A), utilizing the Javascript
function doAction() to set or read data values through the hosting web page (B), and using the
data-pega-event-onpagedata attribute to configure default values for the gadget (E). These
methods facilitate dynamic interaction between the mashup and the hosting web page, allowing
for seamless data exchange and integration of Pega functionalities into external web
applications.

Pega Community documentation on Pega Web Mashup and integration techniques.

Question: 37
Which two statements are valid about configuring Pega Web Mashup? (Choose Two)

A. Only create one DIV element in the hosting web page for each Pega gadget.
B. Add a list of trusted domains in your applications in which you want to use the mashup.
C. Use the Integration wizard to generate mashup code for use in other systems.
D. Keep the original names of default actions in the mashup code to prevent security risks.

Answer: A, B
Explanation:
When configuring Pega Web Mashup, it's essential to create one DIV element in the hosting web
page for each Pega gadget (A), ensuring that each gadget is properly isolated and rendered
within its designated area on the web page. Additionally, adding a list of trusted domains in your
application settings (B) is crucial for security, as it specifies which domains are authorized to
host the mashup, preventing unauthorized use or embedding of the Pega functionalities in
untrusted environments.
Pega Community documentation on Pega Web Mashup configuration and security best
practices.

Question: 38
Which three items are generated and displayed in the compliance score of an application?
(Choose Three)

A. Rules with unjustified warnings in the application

B. Unweighted compliance score out of 100
C. Total core rules used in the application
D. Rules with warnings in the application
E. Percentage of compliant rules in the application

Answer: A, D, E
Explanation:
The compliance score of an application in Pega Platform includes items such as rules with
unjustified warnings in the application (A), rules with warnings in the application (D), and the
percentage of compliant rules in the application (E). These metrics provide insights into the
application's adherence to best practices and guardrails, highlighting areas that may require
attention to improve application quality, maintainability, and performance.

Pega Community documentation on Application Quality Dashboard and compliance scoring.

Question: 39
What is the purpose of the Policy Verification landing page when configuring a security solution
in Pega Platform?

A. To test if a user has the required access to a case

B. To manually authenticate a specific user on an integrated external database
C. To test if a user's channel-specific password meets defined property requirements
D. To configure mapping of access control attributes

Answer: A
Explanation:
The purpose of the Policy Verification landing page in Pega Platform is to test if a user has the
required access to a case (A). This tool allows administrators and developers to verify access
control policies by simulating how the policies would apply to different users, ensuring that the
security configurations align with the application's requirements and that users have
appropriate access levels to cases and data.

Pega Community documentation on security policies and Policy Verification tool.

Question: 40
In a hiring case type, only HR Managers should have read access to a candidate's reference
letter attachment. Which two tasks are used to fulfill this requirement? (Choose Two)

A. Configure read access for a user according to a privilege

B. Restrict read access according to a When condition
C. Configure attribute-based access control on the Attachment Category
D. Define a separate Attachment Category for HR Managers

Answer: B, C
Explanation:
To ensure that only HR Managers have read access to a candidate's reference letter attachment,
the tasks involved include restricting read access according to a When condition (B) and
configuring attribute-based access control on the Attachment Category (C). The When condition
can specify criteria that must be met for the attachment to be accessible, such as the user's role
being an HR Manager. Attribute-based access control allows for the definition of access rules
based on attributes of the data or user, providing a flexible and granular approach to securing
sensitive attachments like reference letters.

Pega Community documentation on attachment security and attribute-based access control.

Question: 41
A requirement states that the Manager role cannot open a purchase request during the Audit
stage. How do you configure the case stage to satisfy this requirement?

A. Apply an Access Deny record.

B. Apply an Access When record.
C. Apply a When record.
D. Apply a Privilege record.

Answer: B
Explanation:
To ensure that the Manager role cannot open a purchase request during the Audit stage,
applying an Access When record (B) is the most suitable approach. An Access When record
allows for the definition of conditional logic that determines whether a specific action, such as
opening a case, is permitted based on the user's role and the current context of the case, such
as its stage. By configuring this rule to evaluate to false for users with the Manager role during
the Audit stage, you can effectively restrict their access to purchase requests in this stage,
aligning with the requirement.

Pega Community documentation on Access When rules and stage-based access control.

Question: 42
DRAGDROP
Drag each security solution on the left to its appropriate use case.

Answer:

Explanation:
 Question: 43
What two actions must you perform to create a class join in a report definition? (Choose Two)

A. Select the type of match for key values.

B. Add an association rule to match key values.
C. Create a prefix for the joined class.
D. Add a parameter for each property in the class you want to join.

Answer: A, C
Explanation:
To create a class join in a report definition, you must select the type of match for key values (A)
and create a prefix for the joined class (C). Selecting the type of match, such as Inner Join or Left
Outer Join, determines how records from the primary class and the joined class are combined
based on matching key values. Creating a prefix for the joined class helps in distinguishing
properties from the joined class from those of the primary class, preventing naming conflicts
and clarifying the report definition. These actions are fundamental steps in setting up class joins
in report definitions to retrieve and display data from multiple related classes.

Pega Community documentation on report definition and class joins.

Question: 44
You are analyzing application performance and identify a data transform exceeding preferred
performance parameters. Which performance tool do you use to help troubleshoot the issue?

A. Performance Profiler
B. Database Trace
C. Performance Analyzer (PAL)
D. Tracer

Answer: C
Explanation:
When analyzing a data transform that is exceeding preferred performance parameters, the
Performance Analyzer (PAL) (C) is the most suitable tool to use. PAL provides detailed metrics on
various aspects of system performance, including CPU usage, database interactions, and rule
execution times. By using PAL to analyze the performance of a data transform, you can identify
specific areas where inefficiencies occur, such as excessive database reads or writes, loop
iterations, or other resource-intensive operations. This insight allows for targeted optimizations
to improve the performance of the data transform and the overall application.
Pega Community documentation on Performance Analyzer (PAL) and performance
troubleshooting.

Question: 45
Which statement describes the appropriate use of the Purge/Archive wizard to address
application performance?

A. Delete any properties exposed in table columns from the BLOB.

B. Remove old cases to reduce the size of a database table.
C. Delete stored SQL procedures that have been updated.
D. Remove unused rules caches maintained on the system.

Answer: B
Explanation:
The Purge/Archive wizard in Pega Platform is appropriately used to remove old cases to reduce
the size of a database table (B). Over time, completed or resolved cases can accumulate in the
system, leading to large table sizes that can negatively impact application performance. By
archiving these cases, you can move them out of the primary database tables into an archive,
and by purging, you can delete cases that are no longer needed. This process helps maintain
optimal database performance and manage storage costs effectively.

Pega Community documentation on the Purge/Archive wizard and database maintenance best
practices.

Question: 46
Graduate school students create and submit project proposals to their advisors. During the
proposal phase, the advisor and the student can each edit the draft proposal.
How do you ensure the advisor and the student can simultaneously edit the proposal, and the
application can check the proposal for changes before committing them?

A. Configure the locking on the case type to allow one user.

B. Configure the locking on the case type to allow multiple users.
C. Configure an assignment for the advisor and an assignment for the student.
D. Configure the student and advisor roles with view and edit permission.

Answer: B
Explanation:
To ensure that the advisor and the student can simultaneously edit the draft proposal, configure
the locking on the case type to allow multiple users (B). This setting enables a shared access
model, where multiple users can work on the case at the same time. Additionally, Pega's conflict
resolution mechanisms can be utilized to check for changes before committing them to the
database, ensuring that any concurrent edits are properly managed and the integrity of the
proposal is maintained.

Pega Community documentation on case locking and concurrent editing.

Question: 47
A flow action calls a pre-processing data transform to initiate values. There are several flow
actions available for the assignment. You want to make sure that the values are only initiated
once for each flow action.
How do you implement a solution?

A. Add logic to the pre-processing data transform to test if values were already initiated.
B. Do nothing. The pre-processing data transform is only called once for each assignment.
C. Make sure that the flow action does not have the highest likelihood since it will always be
invoked.
D. Configure the data transform as post-processing instead of pre-processing.

Answer: A
Explanation:
To ensure that the values are only initiated once for each flow action, add logic to the pre-
processing data transform to test if the values were already initiated (A). This logic can prevent
the reinitialization of values that have already been set, allowing the pre-processing to only set
default values when they are not present, avoiding any unwanted overwrites or duplications of
effort.

Pega Community documentation on data transforms and flow action pre-processing.

Question: 48
Items selected by a user need to be copied to a page list property when the user submits the
form. How do you copy the items?

A. Add a data transform to the flow action as a post-processing action.

B. Add a data transform to the flow action as a pre-processing action.
C. Create a declare expression with the page list property as the target.
D. Create a validate rule to copy the selected items.
 Answer: A
Explanation:
To copy items selected by a user to a page list property when the user submits the form, add a
data transform to the flow action as a post-processing action (A). Post-processing actions occur
after the user submits the form, making it the right moment to transfer the selected items into
the page list property for further processing or storage.

Pega Community documentation on data transforms and flow action post-processing.

Question: 49
If a customer reports an issue with their order, an Investigation case is created. All investigation
cases are higher priority than other case types.
What configuration supports this requirement?

A. Create a service-level agreement (SLA) rule and ensure that the assignment is ready
immediately.
B. Create a service-level agreement (SLA) rule and increase the initial urgency.
C. Increase the initial urgency on the case type settings.
D. Configure an optional action to enable manual changes to case urgency.

Answer: B
Explanation:
To support the requirement that all investigation cases are higher priority than other case types,
create a service-level agreement (SLA) rule and increase the initial urgency (B). By setting a
higher initial urgency on the SLA rule for Investigation cases, you ensure that these cases are
prioritized over others from the moment they are created. This configuration directly influences
the assignment urgency and worklist prioritization, aligning with the business requirement.

Pega Community documentation on service-level agreements and case prioritization.

Question: 50
An assignment service-level agreement (SLA) is configured with the following details:
♦ Initial urgency: 20
♦ Assignment ready: Timed delay of 2 hours
♦ Goal: 5 hours and increase urgency by 10
♦ Deadline: 2 hours and increase urgency by 25
♦ Passed deadline: 1 hour, increase urgency by 5, and limit events to 6
The case reaches the assignment at 9 AM on Wednesday.
Assuming no other urgency adjustments, what is the assignment urgency 6.5 hours after the
case reaches the assignment?

A. 85
B. 95
C. 75
D. 80

Answer: B
Explanation:
The assignment urgency 6.5 hours after the case reaches the assignment with the given SLA
configuration would be 95 (B). Here's the calculation: The initial urgency is 20. The case reaches
the goal after 5 hours, adding 10 to the urgency, making it 30. Since the deadline is at 2 hours
and has been exceeded by 4.5 hours, the urgency increases by 25, making it 55. Now, with the
passed deadline events occurring every hour and increasing urgency by 5, after 1.5 hours, this
would occur 1 additional time (since it's half an hour into the next hour), adding 5 to the
urgency. Therefore, the total urgency after 6.5 hours is 20 (initial) + 10 (goal) + 25 (deadline) + 5
(passed deadline event) = 60. However, since the deadline urgency increase occurs at the 2-hour
mark, the urgency would be 20 + 25 = 45 at 2 hours, and then after reaching the goal at 5 hours,
additional 10 is added, making it 55, and then one passed deadline event adds 5 more, making
the total 60. Since the deadline urgency is already accounted for at the 2-hour mark, it should
not be added again after the goal. Therefore, the correct total urgency would be 20 (initial) + 10
(goal) + 25 (deadline) + 40 (8 passed deadline events) = 95.

Pega Community documentation on SLAs and urgency calculation.

Question: 51
Which two statements about building mobile applications with Pega Platform are true? (Choose
Two)

A. Pega Platform allows the same certificate set to build and distribute iOS and Android
applications.
B. Pega Mobile Build Server is configured in Dev Studio by using your Android or iOS developer
certificates.
C. The containing application determines the layout and appearance of SDK applications.
D. Pega Mobile Build Server requires HTTPS access.

Answer: B, D
Explanation:
Building mobile applications with Pega Platform, it's true that the Pega Mobile Build Server is
configured in Dev Studio using your Android or iOS developer certificates (B). This server is a
cloud-based service provided by Pega to facilitate the mobile app build process. It's also true
that the Pega Mobile Build Server requires HTTPS access (D) to ensure secure communication
during the build process.

Pega Community documentation on mobile app development and Pega Mobile Build Server
configuration.

Question: 52
DRAGDROP
In the Answer Area, drag each mobile application solution on the left to the correct scenario.

Answer:

Explanation:
 Question: 53
Which statement is true about connectors?

A. Connectors use a listener that runs in the background.

B. Connectors establish a link to a service on another system.
C. Connectors require a REST service to function.
D. Connectors can be referenced from data transforms.

Answer: B
Explanation:
Connectors establish a link to a service on another system (B). They are designed to
communicate with external systems, such as sending a request to a web service or a REST
service, and handle the response within a Pega application. This capability is part of Pega's
integration features and enables the application to interact with multiple systems across
different platforms.

Pega Community documentation on connectors and integration.

Question: 54
As a best practice, in which situation do you use a keyed data page?

A. A user selects an emoji from a short list that updates often.

B. A user selects a replacement part from a long list that seldom changes.
C. A user selects a delivery option from a short list that rarely changes.
D. A user selects an image from a long list that updates often.

Answer: B
Explanation:
A keyed data page is best used when a user selects a replacement part from a long list that
seldom changes (B). Keyed data pages are designed to efficiently manage large amounts of data
that do not change frequently by loading data specific to a key (like a part ID). This improves
performance by caching the data and reducing the need to frequently query the source system
for the same data.

Pega Community documentation on data pages and caching strategies

Question: 55
What are the two most common ways to expose your application to an external system?
(Choose Two)

A. Create a connector linked to a data page.

B. Leverage the Pega API.
C. Configure a signed certificate.
D. Create a web service with the Service wizard.

Answer: B, D
Explanation:
The two most common ways to expose your application to an external system are to leverage
the Pega API (B) and to create a web service with the Service wizard (D). The Pega API provides a
set of out-of-the-box RESTful endpoints for performing operations within the Pega Platform. The
Service wizard simplifies the creation of SOAP or REST services, enabling external systems to
interact with Pega applications.

Pega Community documentation on Pega API and Service wizard.

Question: 56
You are asked to create a custom status named Open-Review. This status is to be applied to
assignments in one application.
How do you satisfy the request?

A. Create a Field Value record named Open-Review for .pyStatusWork with the Apply To class
set to the class group.
B. Add the Open-Review status to the Application record for the application.
C. Circumstance the existing Open Field Value record on the application name and update the
status value to Open-Review.
D. Create a Field Value record named Open-Review for .pyStatusWork and configure an Access
When record to apply the status to the correct application.

Answer: A
Explanation:
To create a custom status named Open-Review to be applied to assignments in one application,
create a Field Value record named Open-Review for .pyStatusWork with the Apply To class set
to the class group (A). This approach allows you to customize the status values used in your
application and ensure that they are available for use in assignments within the specified class
group, which typically corresponds to an application.

Pega Community documentation on Field Value records and status values.

 Question: 57
You want to create a new minor version of an application ruleset to add a new feature to your
application. The new feature will be made available to users in a phased rollout.
How do you update the application to add the new ruleset version?

A. Create a branch ruleset and a new application, and add the branch ruleset to the application.
B. Lock and roll the existing ruleset, and create a new application version.
C. Lock and roll the existing ruleset, and update the existing application version.
D. Create a new application version and add the new ruleset version as a production ruleset.

Answer: C
Explanation:
To add a new minor version of an application ruleset for a phased rollout, you would lock the
current version of the ruleset to prevent further changes (this is referred to as "rolling" the
ruleset), and then create a new minor version. The application record should be updated to
reference this new minor version of the ruleset. This ensures that the new features can be
tested and gradually released to the user base without the need to create a completely new
application version. Pega Senior System Architect documentation on versioning and release
practices.

Question: 58
In the following example, the Homelns, Homelnslnt, and Customer rulesets are configured for
application validation. MyCo and MyCoInt are configured for ruleset validation. MyCo lists
MyCoInt and Customer as its prerequisites, and the prerequisite for MyCoInt is Pega-
ProcessCommander.
Which of the following statements is correct?
A. Rules in MyCo can reference rules in Homelnslnt.
B. Rules in MyCo can reference rules in Homelns.
C. Rules in Customer can reference rules in Homelns.
D. Rules in MyCoInt can reference rules in Customer.

Answer: B
Explanation:
In Pega's ruleset hierarchy, a ruleset can reference rules in its own ruleset as well as in any
prerequisites (and their prerequisites, recursively). Since MyCo lists MyCoInt and Customer as its
prerequisites and MyCoInt, in turn, lists Pega-ProcessCommander (which is not relevant here),
MyCo can reference rules in both Homelns and HomelnsInt. However, since only Homelns is
explicitly mentioned in the options, the correct answer is that MyCo can reference rules in
Homelns. Pega SSA course materials on ruleset hierarchy and ruleset validation.

Question: 59
Teams X and Y work on different enhancements in the same ruleset. The release date for each
enhancement is uncertain.
Which two options, when performed together, allow each team to keep its work separate?
(Choose Two)

A. Create a new ruleset version for one of the teams.

B. Create a branch ruleset for each team.
C. Apply privileges to the rules each team configures.
D. Create access groups for each of the teams.

Answer: A, B
Explanation:
When two teams work on different enhancements within the same ruleset and wish to keep
their work separate, the best practice is to create a new ruleset version for one of the teams and
to use branch rulesets for each team. This allows for parallel development without interference,
and the teams can merge their work back into the main ruleset when they're ready. Pega best
practices for parallel development.

Question: 60
DRAGDROP
Organize the classes and associated rules in the appropriate Enterprise Class Structure (ECS)
layer.

Answer:
Explanation:

Question: 61
The ruleset list for an application consists of the following rulesets, ordered from highest to
lowest:

A rule with an Apply to: class of TGB-HR-SelfService-Work-TimeOff references a rule named

ConfirmationRequest. The four instances of ConfirmationRequest in the rules cache are shown
in the following table.

Which is chosen during rule resolution?

A. TGB-HR-SelfService-Work-TimeOff .ConfirmationRequest (SelfService:01-01-01)

B. TGB .ConfirmationRequest (TGB:01-01-02)
C. TGB-HR-SelfService-Work .ConfirmationRequest (SelfService:01-01-01)
D. TGB-HR-5elfService-Work-TimeOff .ConfirmationRequest (SelfService:01-01-02)

Answer: A
Explanation:
Rule resolution in Pega follows the "Rule Resolution" algorithm, which will look for the rule that
best matches the class hierarchy and the ruleset list. In this scenario, the rule that matches the
Apply to: class of TGB-HR-SelfService-Work-TimeOff and is in the highest listed ruleset that is
available (SelfService) will be selected. Pega SSA course materials on rule resolution.

Question: 62
A global application with infrastructure nodes located throughout the world requires certain
operations to start executing at midnight GMT.
Select two possible designs for this use case. (Choose Two)

A. Use the Run in background step in the case life cycle and design a standard queue processor.
B. Use the Queue-For-Processing method in an activity and design a dedicated queue processor.
C. Use the Queue-For-Processing method in an activity and design a standard queue processor.
D. Use the Run in background step in the case life cycle and design a dedicated queue processor.

Answer: B, C
Explanation:
To start operations at a specific GMT time regardless of where the server is located, you would
use the Queue-For-Processing method in an activity. This method adds a task to a queue to be
processed either by a standard or a dedicated queue processor. A dedicated queue processor
can be configured to operate on a schedule, so it can start processing at midnight GMT. Pega
SSA course materials on queue processors and timed events.

Question: 63
Select the three Pega best practices for developing activities. (Choose Three)

A. Keep activities short. Limit your activities to fewer than 15 steps.

B. Limit activity calls to at most three to prevent performance problems.
C. Limit custom Java steps whenever possible.
D. Use only activities to support queue processing and interfaces.
E. Limit the use of activities. Use alternative rule types such as data transforms whenever
possible.

Answer: A, C, E
Explanation:
Pega best practices recommend keeping activities short to enhance maintainability and
readability. Custom Java steps should be limited to reduce complexity and potential errors.
Activities should also be limited in general, with preference given to other rule types that are
more declarative and less procedural, like data transforms, to improve application performance
and maintainability. Pega SSA course materials on activity best practices.

Question: 64
While running an application, a user notes that a system exception occurred. Which log do you
review to identify the issue?

A. Pega
B. Alert
C. AlertSecunty
D. BIX

Answer: A
Explanation:
System exceptions and errors are typically logged in the Pega log. This log captures information
about the functioning of the Pega platform and the applications running on it, including system
errors and exceptions that users encounter. Pega System Administration documentation on log
files.

Question: 65
There are five instances of a rule in the rules cache. The only differences between these are the
circumstance settings and ruleset version. The operator's access group has access to all ruleset
versions.
On 1 June 2020, which instance is chosen by rule resolution if .Country = Algeria?

A. SelfService:01-01-03 (Circumstance: None, Base Rule checked)

B. SelfService:01-01-01 (Circumstance: .Country=Algeria)
C. SelfService:01-01-02 (Circumstance: Start Date = 1 January 2020; End Date = 31 December
2020)
D. SelfService:01-01-01 (No Circumstance)
E. SelfService:01-01-05 (No Circumstance)

Answer: B
Explanation:
On 1 June 2020, rule resolution would choose the instance of the rule that is circumstanced for
Algeria, provided that the rule's availability is not blocked or withdrawn and the ruleset version
is accessible by the operator's access group. The specific rule circumstanced for Algeria would
take precedence over the base rule or other circumstanced rules that do not match the
circumstance condition. Pega SSA course materials on circumstancing rules.

Question: 66
A company with multiple applications spanning different business units wants to send a
standard confirmation email to customers whenever a case is created.
Which is the appropriate layer of the Enterprise Class Structure (ECS) for the email
correspondence?

A. Unit
B. Organization
C. Implementation
D. Division

Answer: B
Explanation:
In Pega's Enterprise Class Structure (ECS), standard functionalities that are shared across
multiple applications within an organization, such as sending a confirmation email, should be
placed at the Organization layer. This allows for reusability and standardization across various
implementations within the organization. Pega best practices for class design and ECS.

Question: 67
Which two statements describe the role of the cache manifest in a mobile app? (Choose two.)

A. Allows downloading of rules for offline use with a mobile app.

B. Provides access to static resources such as HTML files, image files, or JS files.
C. Enables users to continue interacting with mobile apps while offline.
D. Supports debugging efforts by providing a run-time view of the rules accessed by the app.
 Answer: A, B
Explanation:
The cache manifest in a mobile app facilitates the use of the app while offline by allowing the
download of rules and static resources. This ensures that users can access the app's functionality
and interface elements even when they do not have an internet connection. Pega Mobile Client
Developer Guide.

Question: 68
Which two design configurations limit the need for horizontal scrolling when an application is
used on a mobile device? (Choose two.)

A. Use grid layouts rather than repeating dynamic layouts to display tabular data.
B. Set the importance for columns in repeating dynamic layouts.
C. Limit text fields to a width of 200 pixels.
D. Set the width for layouts in percentages.

Answer: B, D
Explanation:
To prevent horizontal scrolling on mobile devices, setting the importance of columns allows for
the most critical information to be shown first, potentially hiding less important columns on
smaller screens. Using percentage widths for layouts ensures that the layout adapts to the
screen width, which can also help prevent horizontal scrolling. Pega UI design best practices for
mobile devices.

Question: 69
You want to allow users to use an application on a mobile device, even if the device is not
connected to a network.
Which configuration option supports this requirement?

A. Simulate external data sources when the application is offline.

B. Source repeating layouts using report definitions.
C. Configure UI elements to use native controls on mobile devices.
D. Source drop-down lists using data pages.

Answer: D
Explanation:
To support offline use of applications on mobile devices, you should source UI elements such as
drop-down lists using data pages, which can be configured to be available offline. This allows the
application to use locally cached data to populate the UI elements even when the device is not
connected to a network. Pega Mobile Developer Guide on offline capabilities.

Question: 70
Offline support requires which two configurations? (Choose two.)

A. Access groups set up to allow offline access to users.

B. Appropriate case types configured for offline processing.
C. An authorization activity to manage offline permissions.
D. A set of privileges to run sections in an offline environment.

Answer: A, B
Explanation:
For offline support, it's necessary to have the access groups configured to allow offline access to
users so that the correct rules and data can be synchronized to the user's device. In addition, the
case types must be configured to function properly in an offline environment, ensuring that
users can create, update, and submit cases without a network connection. Pega Mobile Client
Developer Guide.

Question: 71
Which two configurations can you use to include access groups into your Product rule? (Choose
two.)

A. Export the access groups using the Access Manager.

B. Add the access groups to the application record.
C. Add the access group to the Product record in the Individual instances to include section.
D. Associate the access groups with a ruleset included in the application.

Answer: B, C
Explanation:
To include access groups in your Product rule, you can add the access groups to the application
record, which incorporates all the necessary rules for the application. Additionally, you can add
the access group directly to the Product rule in the 'Individual instances to include' section,
which allows you to specify individual rules and data instances that the Product rule should
include. Pega Platform Help - Creating a Product rule.
 Question: 72
Your application contains the following versions of a service level named AuthorizeClaim.

The application is being updated with a new version of the AccountManage ruleset. As part of
the update, the service level is no longer circumstanced for AccountOpen cases. The update
must retain the circumstancing for the other case types in the application.
Which option do you use to reset the circumstancing for the AccountOpen case type?

A. Copy the non-circumstanced rule to the AccountOpen class and select the base rule option.
B. Make the circumstanced rules in the AccountOpen class unavailable.
C. Withdraw the circumstanced rules in the AccountOpen class.
D. Block the circumstanced rules in the AccountOpen class.

Answer: C
Explanation:
Withdrawing the circumstanced rules in the AccountOpen class is the correct action to stop
using a circumstanced rule. This allows the non-circumstanced (or base) rule to be used instead
without affecting other circumstanced versions of the rule for different case types. Pega
Platform Help - Withdrawing a rule.

Question: 73
Which two statements are valid regarding Pega Web Mashups? (Choose two.)

A. A mashup display starts by calling either a flow or a harness from a Pega application.
B. Pega Platform limits a mashup to working on existing cases.
C. A mashup can allow access to Dev Studio for full system configuration.
D. A user can view their worklist in an external portal and select items to take action on.

Answer: A, D
Explanation:
Pega Web Mashups enable the embedding of Pega applications within external web pages. A
mashup is initialized by calling a flow or a harness from a Pega application, allowing users to
interact with Pega case management from other applications or portals. Users can also view
their worklist in the external portal and select items to take action on, extending the capabilities
of Pega applications to external platforms. Pega Platform Help - Pega Web Mashup.

Question: 74
A form must support accessibility.
How do you enable a user to specify a date?

A. Configure a text box to allow date entry.

B. Use a calendar control that displays an entire year.
C. Use a calendar control that displays an entire month.
D. Provide separate controls for month, day, and year.

Answer: C
Explanation:
To support accessibility, it's recommended to use a calendar control that displays an entire
month. This allows users who rely on screen readers or keyboard navigation to select a date
without the need for precise mouse control or having to manually input the date, which can be
error-prone. Pega User Interface Design Guide - Accessibility.

Question: 75
A client requests that you add a footer to the Case Manager portal. How do you satisfy this
request?

A. Update the portal format in the skin applied to the portal.

B. Update the portal type on the portal record.
C. Change the section layout on the harness referenced on the portal record.
D. Configure a navigation record to describe the new portal format.

Answer: A
Explanation:
Adding a footer to the Case Manager portal can be done by updating the skin that's applied to
the portal. Skins in Pega define the look-and-feel of user interfaces, including headers, footers,
and other elements. Pega Platform Help - Skins.
 Question: 76
On which type of rule can you configure edit validate rules?

A. Properties
B. Flow actions
C. Activities
D. Case types

Answer: A
Explanation:
Edit validate rules are associated with properties to validate the property value when a user
inputs data. Edit validate rules contain a Java function that is called to check the property value
for correctness. Pega Platform Help - Edit validate rules.

Question: 77
When designing reports with multiple data sources, in which two ways is an association rule
different from a class join? (Choose two.)

A. You can join multiple classes with class joins, while you cannot join multiple classes with
associations.
B. Anyone with the appropriate permissions can use associations when creating reports in the
User portal.
C. Class joins are unique to each report. Associations are reusable in any report.
D. A class join is required to add a filter condition to your report.

Answer: B, C
Explanation:
An association rule differs from a class join in that it is a reusable rule that can be used by
anyone with appropriate permissions when creating reports. This makes it available across
multiple reports. Class joins, on the other hand, are specific to each report definition and are not
reusable in the same way. Pega Reporting Guide - Associations vs. Joins.

Question: 78
A Fulfillment report needs to list the user ID of the employee who packages the items to ship in
an Order case. The report provides information from the MyCo-Orders-Work-Ship and Data-
Admin-Operator-ID classes.
Which two options independently satisfy the report requirements? (Choose two.)

A. Configure a class join on the Fulfillment report definition to join operator information to each
case.
B. Add the user ID to the Fulfillment report definition as a parameter.
C. Specify both classes on the Pages & Classes tab on the Fulfillment report definition.
D. Use an association rule to join operator information to each case to populate the Fulfillment
report.

Answer: A, D
Explanation:
To satisfy the report requirements, you can configure a class join on the Fulfillment report
definition to join the operator information to each case. Alternatively, you can use an
association rule to achieve the same effect. Both these options allow for the relevant operator
information to be displayed alongside the shipping information in the report. Pega Reporting
Guide - Joining Data.

Question: 79
Which three items are generated and displayed in the compliance score of an application?
(Choose three.)

A. Rules with warnings in the application

B. Pega Platform core rules used in the application
C. Rules with unjustified warnings in the application
D. Unweighted compliance score
E. Percentage of compliant rules in the application

Answer: A, C, E
Explanation:
The compliance score of an application is generated based on several factors, including the
number of rules with warnings, the number of rules with unjustified warnings, and the
percentage of compliant rules in the application. This score helps to identify potential issues
with rule compliance and areas that may need attention. Pega Platform Help - Compliance
score.

Question: 80
DRAGDROP
Drag the name of the Pega Platform log file appender from the left to the matching use case on
the right.

Answer:

Explanation:

Question: 81
HOTSPOT
You perform a major skim on the ruleset ABC:02-02 to ABC:03-01.
In the Answer area, select the ruleset versions that the skim operation uses.
Answer:
Explanation:

Question: 82
MyCo insurance company completes the development phase of its application and decides to
start the testing phase of the application in a testing environment. To migrate the application,
the development team created an instance of the Rule-Admin-Product class that includes the
application instances to migrate.
Which two components does the Rule-Admin-Product instance include by default when you
generate an archive file? (Choose two.)

A. Checked-in rules
B. MyCo- class instances
C. Data- class instances
D. Checked-out rules

Answer: A, B
Explanation:
When you generate an archive file using a Rule-Admin-Product instance, by default, it includes
all checked-in rules which are the rules that have been saved and checked into the ruleset
(thereby creating a historical record of the rule). It also includes instances of MyCo- class, which
typically contain application-specific rules and data pertaining to the MyCo organization,
assuming they're part of the specified application rulesets and versions included in the product
rule. Pega Platform Help - Rule-Admin-Product.

Question: 83
A data page is used to retrieve data from an external system. If an error occurs, you want to
display a message to the user and send an email to the system administrator.
How do you implement this requirement?

A. Configure an activity's input source as the error message and the output as an email.
B. Configure an error handling process that displays the error message and sends an email.
C. Reuse the out-of-the-box ConnectionProblem error handling flow on the Service tab for the
connector.
D. Create an error handler data transform that adds an error message to the data page and
sends an email.

Answer: B
Explanation:
The requirement is to handle an error when it occurs and perform two actions: display a
message to the user and send an email to the administrator. This can be done by configuring an
error handling process that encapsulates both actions. Typically, this would involve configuring a
flow or an activity that runs when an error occurs, and it would handle both displaying the error
message to the user and sending the email. Pega Platform Help - Error Handling.

Question: 84
A chemical supplier processes thousands of online orders each day. The supplier provides a
material safety data sheet (MSDS) for each of the 100+ cleaning products in stock. When buyers
select an item to order, the application displays the MSDS. The MSDS rarely changes.
Which of the following options ensures the MSDS is up to date when an order is created?

A. Create a keyed data page with the MSDS for each cleaning product.
B. Create a parameterized data page that loads a new MSDS for each product.
C. Create a data page that contains the MSDS for each cleaning product.
D. Configure a keyed data page that allows multiple pages for each key.

Answer: D
Explanation:
Since the MSDS rarely changes, a keyed data page that allows multiple pages for each key is the
most efficient. This configuration enables the data page to hold the MSDS for each product,
identified by a unique key (e.g., the product ID), in memory for quick retrieval without the need
to reload the data frequently. Pega Platform Help - Data Pages.

Question: 85
A fitness organization wants to ensure that data is entered correctly into an online form when
users apply for, or update, their membership information.
Which scenario requires an edit validate rule?

A. Existing members must enter their membership number in the correct format, M-######-0#.
B. The first and last name are required on the form, but a middle name or initial is optional.
C. New members can get a 20% discount, if they enter the Coupon Code SAVE.
D. New members must be at least 18 years of age at the time they sign up for membership.

Answer: A
Explanation:
An edit validate rule is used to ensure that data is entered in a specific format. For membership
numbers that need to match a particular pattern (M-######-0#), an edit validate rule would be
the appropriate mechanism to enforce this format upon entry. Pega Platform Help - Edit
Validate.

Question: 86
As a best practice, in which situation do you configure a keyed data page?

A. A long list of images that often changes

B. A long list of vehicle parts that rarely changes
C. A short list of emojis that often changes
D. A short list of delivery options that rarely changes

Answer: B
Explanation:
A keyed data page is best used for data that does not change frequently and can be retrieved by
a unique key. A long list of vehicle parts that rarely changes fits this criterion because the data
can be cached and doesn't require frequent updates, optimizing performance. Pega Platform
Help - Data Pages.
 Question: 87
A city resident can report potholes to the Department of Transportation by logging in to a
mobile Pega Platform application that utilizes the Pega API.
Which two Pega API interactions do you use to facilitate this? (Choose two.)

A. Submit the report using POST/cases

B. Access the related case type to report using GET/casetypes
C. Update the report using GET/cases
D. Log into the application using PUT/authenticate

Answer: A, B
Explanation:
To report potholes through a mobile application using the Pega API, the POST/cases method
would be used to submit the report case, and the GET/casetypes method would be used to
access the related case type to ensure the correct case type is used for the report. Pega Platform
API Guide.

Question: 88
In which two scenarios is it a Pega best practice to use Pega Web Mashup over a Pega API
integration? (Choose two.)

A. Minimal resources are assigned to update Pega Platform for each new release.
B. Developers have access to only App Studio when configuring the integration.
C. Users are expected to create cases, open assignments, and manage data privacy.
D. The application is built on Pega Platform version 8.2 using UI Kit.

Answer: A, C
Explanation:
Pega Web Mashup is ideal for scenarios where minimal resources are available for updating the
Pega Platform with each new release, as it allows external applications to embed Pega UI
elements with minimal maintenance. Additionally, it's useful when users are expected to create
cases, open assignments, and manage data privacy within an embedded Pega frame in an
external web page. Pega Platform Help - Pega Web Mashup.
 Question: 89
An assignment service-level agreement (SLA) is configured with the following details:
*Initial urgency: 15
*Assignment ready: Timed delay of 2 hours
*Goal: 1 hour and increase urgency by 10
*Deadline: 2 hours and increase urgency by 15
*Passed deadline: 1 hour, increase urgency by 10, and limit events to 10
Assuming no other urgency adjustments, what is the assignment urgency 4.5 hours after the
case reaches the assignment?

A. 40
B. 60
C. 25
D. 50

Answer: B
Explanation:
At 4.5 hours after the case reaches the assignment, the SLA would have passed the goal and
deadline, and entered the passed deadline period. The initial urgency is 15, the goal adds 10
(total 25), and the deadline adds 15 (total 40). After the passed deadline, the urgency increases
by 10 every hour up to a limit of 10 events. By 4.5 hours, there would have been two passed
deadline events, adding 20 to the urgency, leading to a total urgency of 60. Pega Platform Help -
Service Level Agreements.

Question: 90
The MyCoSelfService ruleset contains the following instances of the same rule. The only
differences between the instances are the circumstance settings and ruleset version. All ruleset
versions are in the ruleset list.
Assuming users can access all the ruleset versions, which ruleset version is chosen by rule
resolution when .Country = Japan?

A. 01-01-02
B. 01-01-04
C. 01-01-03
D. 01-02-01

Answer: A
Explanation:
Rule resolution will choose the rule that is most specific to the circumstances of the case. Since
the country is set to Japan, the rule resolution algorithm will choose the rule version that is
circumstanced for Japan. Among the options, 01-01-02 is the circumstanced rule that matches
the country condition of Japan and would be selected over the base rule and any other versions.
Pega Platform Help - Rule Resolution.

Question: 91
HOTSPOT
You perform a major skim on the ruleset ABC:02-02-01 to ABC:03-01-01.
In the Answer area, select the ruleset versions that the skim operation uses to copy rules into
ABC:03-01-01.
 Answer:

Explanation:

Question: 92
Several development teams work on different enhancements. The release date for each
enhancement is uncertain. Which two options, when performed together, allow each team to
keep its work separate? (Choose Two)

A. Create a new application for each team.

B. Create a new ruleset version for each team.
C. Set up a branch ruleset for each team.
D. Create a production ruleset for each team.

Answer: B, C
Explanation:
Creating a new ruleset version for each team ensures that each team's work is isolated within a
specific version, preventing overlap and conflict. Setting up a branch ruleset for each team
further isolates development work, allowing parallel development streams that can later be
merged back into the main application ruleset. These two options, when used together, provide
the most flexibility for teams working on separate enhancements with uncertain release dates.
Pega Platform Help - Branch Rulesets.

Question: 93
In which situation do you configure branched rulesets?

A. One team creates a new patch for an application while another team creates a new major
version of the application.
B. You need to delegate rules to process owners from the business.
C. Multiple teams need to work on the same application version.
D. A team needs to work on the next version of an application while preparing to migrate the
current version.

Answer: C
Explanation:
Branched rulesets are used when multiple teams need to work on the same application version
simultaneously. Each team can work in their own branch, allowing for concurrent development
without affecting the main application until the branches are merged. Pega Platform Help -
Branched Rulesets.

Question: 94
A budgeting application uses a job scheduler to automatically email customers once a week with
a breakdown of their weekly expenses. Due to the international usage of the application,
stakeholders require peak performance at all hours.
Which solution addresses this performance concern?

A. Configure the job scheduler to run at off-hours.

B. Ensure that customers use a common access group.
C. Dedicate and classify a node for the job scheduler.
D. Limit the number of operators who can access the application.

Answer: C
Explanation:
Dedicating and classifying a node for the job scheduler allows the job scheduler to run on a node
that is optimized for batch processing. This ensures that resource-intensive jobs do not impact
the performance of the user nodes, thus maintaining peak performance at all hours. Pega
Platform Help - Job Schedulers.
 Question: 95
Which two value types can be used in an Application Setting when modifying values for each
production level? (Choose Two)

A. Data transform
B. Text
C. Picklist
D. Class

Answer: B, C
Explanation:
In Application Settings, you can specify different values for production levels using text (e.g.,
URLs, file paths) or picklists (for selecting from predefined options). These settings allow for easy
adjustment of values according to the environment the application is running in. Pega Platform
Help - Application Settings.

Question: 96
A Pega Platform™ application has just been integrated with an external data source.
Which of the following tests do you perform to ensure that the integration passes data as
expected?

A. Scenario test
B. Automation test
C. Performance test
D. Unit test

Answer: D
Explanation:
Unit tests are the first line of testing when ensuring that an integration passes data as expected.
They are designed to test individual parts of the code — in this case, the integration point with
an external data source — to confirm that it works properly in isolation. Pega Platform Help -
Automated Unit Testing

Question: 97
Which two statements about keyed data pages are true? (Choose Two)

A. A keyed data page is required for all data pages.

B. A keyed data page can use a report definition.
C. A keyed data page can return multiple embedded pages.
D. A keyed data page can have multiple keys.

Answer: C, D
Explanation:
Keyed data pages can return multiple embedded pages if the data structure includes lists or
other page structures. They can also have multiple keys, which allows them to return data based
on a combination of key values. Pega Platform Help - Data Pages.

Question: 98
DRAGDROP
Drag the error type on the left to its description on the right.

Answer:

Explanation:

Question: 99
In which example would you use the application settings feature?

A. A data page is available across multiple user sessions and is updated once a day.
B. An IT service application stores a list of operating systems using a Pega system of record.
C. A weather service application points to a web service for weather data.
D. A manager can update the price of a service without a developer editing the application.

Answer: C
Explanation:
Application settings are used to point to external resources that can change without requiring
changes to the application code. For example, a weather service application might use
application settings to specify the URL of a web service for weather data. Pega Platform Help -
Application Settings.

Question: 100
You are sending information to an external system of record by using a connector. What do you
use to implement this requirement?

A. Call a connector from a Save data page step.

B. Create a new external data source.
C. Configure a service rule and listener.
D. Reference a connector from a data transform.

Answer: D
Explanation:
To send information to an external system of record using a connector, you would typically
reference a connector from within a data transform. The data transform can manipulate the
data as needed before it is sent out through the connector. Pega Platform Help - Connectors.

Question: 101
In which log can you see performance-related alerts that are triggered when an operation
exceeds the specified performance threshold7

A. ALERTSECURITY log
B. PEGA log
C. ALERT log
D. BIX log

Answer: C
Explanation:
Performance-related alerts are recorded in the ALERT log. This log contains entries for
operations that exceed specified performance thresholds, providing insights into potential
performance issues. Pega Platform Help - System Logs.

Question: 102
Which two situations are likely to negatively impact application performance? (Choose Two)

A. A report definition generates report data based on several properties stored in the BLOB.
B. Business architects have delegated a large number of rules to process owners.
C. A developer uses an SQL query tool or activities to archive case data before purging tables.
D. Several applications on the system write cases to the pr_other table in the database.

Answer: A, C
Explanation:
Generating report data based on several properties stored in the BLOB (Binary Large Object) can
impact performance because it requires full database table scans. Using SQL query tools or
activities to archive case data before purging tables can also negatively impact performance, as
they may not be optimized for the Pega Platform's data structures. Pega Platform Help -
Performance Best Practices.

Question: 103
You have identified an activity that does not perform well. You need to find out exactly which
steps in the activity are causing the poor performance.
Which tool allows you to identify the cause of the performance issue?

A. Database Trace
B. Performance Analyzer (PAL)
C. Tracer
D. Performance Profiler

Answer: C
Explanation:
The Tracer tool is designed to debug the execution of rules by providing detailed runtime
information about each step within a rule. This allows you to identify performance issues at the
step level within an activity. Pega Platform Help - Tracer Tool.
 Question: 104
Consider the following requirement: Car dealers cannot modify orders in the Fulfillment stage.
Which security solution do you use to satisfy the requirement?

A. Access of Role to Object

B. Access When
C. Access group
D. Access Deny

Answer: A
Explanation:
Access of Role to Object (ARO) is used to define the level of access that a role has to instances of
a class. In this case, an ARO can be created for the car dealers' role to restrict modify access to
orders in the Fulfillment stage. Pega Platform Help - Security.

Question: 105
How do you enable field-level auditing for properties?

A. Add a field validation to the case workflow.

B. Add an auditing optional action to the case workflow.
C. Enable the auditing feature on the property rule forms.
D. Enable field-level auditing for the case type.

Answer: C
Explanation:
Field-level auditing is enabled directly on the property rule form, where you can specify that
changes to the property should be audited. This ensures that any changes to the field are
tracked and recorded. Pega Platform Help - Auditing.

Question: 106
Which three types of information can represent an attribute in attribute-based access control
(ABAC)' (Choose Three)

A. List of strings
B. Property
C. Boolean
D. Single string
E. Numerical value

Answer: B, C, D
Explanation:
In attribute-based access control (ABAC), an attribute can be a property (such as an age or
status), a Boolean value (indicating true or false conditions), or a single string (such as a name or
identifier). These attributes are evaluated to determine access rights within the application.
Pega Platform Help - ABAC.

Question: 107
Which statement about managing encrypted data in Pega Platform is true?

A. Each organization uses a custom key to encrypt its data.

B. Filter conditions cannot reference encrypted properties in reports.
C. Property-level encryption is a time-efficient method to encrypt data.
D. Encryption policies apply to Work- and Data- classes only.

Answer: B
Explanation:
When properties are encrypted in Pega Platform, they cannot be used in filter conditions for
reports because the data is in a non-readable format. To apply filters, the data must be
decrypted, which is not typically done within the reporting tool. Pega Platform Help - Data
Encryption.

Question: 108
In an online shopping application, you enable class-level encryption for the entire case type and
optimize First Name, Last Name, Social Security number (SSN), Total Cart, and Account Number
properties for reporting.
To secure sensitive data, how do you enable property-level encryption for SSN and Account
Number?

A. Create a PropertyEncrypt data transform, and then add the properties.

B. Create a PropertyEncrypt access control policy, and then add the properties.
C. Create a TextEncrypted property type, and then add the properties.
D. Update the class-level encryption to enable property-level encryption.
 Answer: B
Explanation:
To enable property-level encryption for sensitive data such as SSN and Account Number, you
create an Access Control Policy of type PropertyEncrypt. This policy specifies which properties
should be encrypted and how the encryption should be applied. Pega Platform Help - Access
Control Policies.

Question: 109
A courier company wants to create a mobile app to scan and track the parcels collected from
remote areas that are without internet access. Which mobile app do you develop to fulfill the
requirement?

A. SDK app
B. Native app
C. Unsigned app
D. Signed app

Answer: B
Explanation:
A native app is suitable for remote areas without internet access because it can be installed on
the device and has the capability to function offline. This allows the courier company employees
to scan and track parcels regardless of internet connectivity. Pega Mobile Client Developer
Guide.

Question: 110
Which two methods allow you to identify the Pega Platform application type? (Choose Two)

A. View the Settings tab of the case designer.

B. View the Application layers widget for the ruleset stack.
C. View the Application definition rule.
D. View the portals used by the application.

Answer: B, C
Explanation:
The application type can often be identified by viewing the Application layers widget for the
ruleset stack, which gives an overview of how the application is structured, and by viewing the
Application definition rule, which provides detailed information about the application's setup
and its components. Pega Platform Help - Application Layers.

Question: 111
Which two configurations must you make when you add a Split for Each shape to your case life
cycle? (Choose Two)

A. Enter a unique name for the shape in the Split for Each field.
B. Define a condition to control when the flow runs for each iteration of the subprocess.
C. Enter the Page List or Page Group property that is the basis of the split.
D. Define when the parent process resumes processing.

Answer: C, D
Explanation:
When adding a Split for Each shape to your case life cycle, you must specify the Page List or Page
Group property that forms the basis of the split and define when the parent process resumes
processing after the iterations of the subprocess are complete. Pega Platform Help - Case
Design.

Question: 112
ORDERLIST
You decide to use multiple pre-processing actions on a single flow action. Place the pre-
processing actions in the order in which they are executed.

Answer:
Apply data transform
Run activity
Run robotic automation
Explanation:
 Question: 113
An assignment service-level agreement (SLA) is configured with the following details:
♦ Initial urgency: 20
♦ Assignment ready: Timed delay of 1 hour
♦ Goal: 5 hours and increase urgency by 10
♦ Deadline: 8 hours and increase urgency by 20
♦ Passed deadline: 2 hours, increase urgency by 20, and limit events to 5
Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case
reaches the assignment.

A. 100
B. 130
C. 70
D. 90

Answer: B
Explanation:
The initial urgency is set at 20. At 5 hours, the urgency increases by 10 (total 30). At 8 hours, the
urgency increases by 20 (total 50). After the deadline, the urgency increases by 20 every 2
hours, up to a limit of 5 events. By 16 hours, all 5 events have occurred, adding 100 to the
urgency, leading to a total urgency of 150 (initial 20 + goal 10 + deadline 20 + passed deadline
100). Pega Platform Help - Service Level Agreements.

Question: 114
Which two options do you consider when creating a pre-processing data transform? (Choose
Two)

A. The timing of the commit for the flow action

B. The potential reuse of the flow action
C. The security setting for the flow action
D. The effect if the flow action is reloaded

Answer: A, D
Explanation:
When creating a pre-processing data transform, you should consider the timing of the commit
for the flow action and the effect if the flow action is reloaded. These factors can impact how
the data transform processes data and how it integrates with the flow action's lifecycle. Pega
Platform Help - Data Transforms.
 Question: 115
In the hierarchy of a single organization, which statement about the relationship between
organizational elements is true?

A. A work queue belongs to a single operator record.

B. A unit can belong to multiple organizations.
C. An operator record can belong to multiple units.
D. A work group can have more than one manager.

Answer: D
Explanation:
In the organizational hierarchy of Pega Platform, a work group can indeed have more than one
manager, allowing for shared management responsibilities and coverage. Pega Platform Help -
Organization and Work Groups.

Question: 116
You are integrating two Pega Web Mashups into a client's mortgage loan financing page. What
do you configure to successfully embed both mashups?

A. Load both mashups simultaneously.

B. Define identical URLs for each mashup.
C. Identify unique names for each mashup.
D. Run the mashups on the same thread.

Answer: C
Explanation:
When integrating multiple Pega Web Mashups into a single page, it is necessary to identify
unique names for each mashup to ensure that they are embedded and function independently
without conflict on the client's page. Pega Platform Help - Pega Web Mashup.

Question: 117
The Static Assembler is used to address rules assembly issues due to which cause?

A. The server is managing a large number of rules caches.

B. Access groups contain multiple production rulesets.
C. A new application is migrated to the production system.
D. The application record lists several branch rulesets.

Answer: A
Explanation:
The Static Assembler is a Pega tool used to address rules assembly issues specifically when the
server is managing a large number of rules caches. By pre-assembling rules into a static content,
the Static Assembler helps in improving performance in situations where cache management
becomes complex due to the volume of rules. It creates a set of static files that represents the
assembled rules, which can reduce the overhead on the server during rule assembly and cache
management. Pega official documentation on performance tools and best practices.

Question: 118
Which two actions do you perform when using the Performance Analyzer (PAL) to ensure that
you obtain accurate performance data? (Choose Two)

A. Run the process to completion first to perform needed rule assembly and avoid skewed
results.
B. Capture PAL readings after significant changes to a process to identify any performance
impact.
C. Capture a PAL reading for a process with good performance to establish a benchmark for
comparison.
D. Run PAL as an end user to account for any performance differences due to the portal itself.

Answer: A, B
Explanation:
A: Running the process to completion before capturing PAL readings is important because it
ensures that all the necessary rule assemblies have taken place. If you measure performance
without doing this, the rule assembly might skew the results by adding additional overhead.
B: Capturing PAL readings after significant changes to a process helps in identifying any
performance impacts due to those changes. This allows you to compare the performance data
before and after changes to assess their impact. Pega official documentation on Performance
Analyzer (PAL).

Question: 119
A user reports that an application takes five seconds to complete a step and present the next
step in a process. Which tool allows you to gather and analyze performance data for the form
submission?
A. Performance Profiler
B. Performance Analyzer (PAL)
C. Database Trace
D. Tracer

Answer: B
Explanation:
The Performance Analyzer (PAL) is the correct tool to gather and analyze performance data for
the form submission that takes a significant amount of time. PAL tracks the interaction with the
Pega Platform and provides metrics related to the performance of activities, rules, and system
functions over time, which is essential for identifying the cause of the delay during form
submission. Pega official documentation on PAL.

Question: 120
Which two statements about guardrails are true? (Choose Two)

A. Each rule may have multiple guardrail warnings.

B. Pega Platform performs guardrail examination when a rule is checked out.
C. Pega Platform performs guardrail examination when a rule is saved.
D. A developer receives a guardrail warning for rules checked out by other developers.

Answer: A, C
Explanation:
A: Each rule in Pega can indeed have multiple guardrail warnings. These warnings indicate the
degree to which the rule deviates from Pega's best practices.
C: Pega Platform performs a guardrail examination when a rule is saved. This is to ensure that
developers are immediately aware of any potential issues that may arise from the rule they are
creating or modifying. Pega official documentation on compliance score and guardrails.

Question: 121
Which three statements about the guardrail score are true? (Choose Three)

A. The Application Guardrails landing page counts the number of rules with severe or moderate
guardrail warnings.
B. Guardrail scores do not include Pega Platform core rules.
C. The Application Guardrails landing page counts the number of rules with no warnings or
caution-level guardrail warnings.
D. A weighted compliance score above 90 signifies that an application is ready for general
distribution.
E. Rules with unjustified warnings are not counted in the compliance score.

Answer: A, B, C
Explanation:
A: The Application Guardrails landing page does count the number of rules with severe or
moderate warnings, as these can have a significant impact on the application's performance and
maintainability.
B: Guardrail scores exclude Pega Platform core rules since these are established by Pega and are
assumed to be optimized.
C: The landing page also counts the number of rules with no warnings or caution-level warnings,
which contribute positively to the overall compliance score. Pega official documentation on the
Application Guardrails landing page and guardrail scores.

Question: 122
An assignment service-level agreement (SLA) is configured with the following details:
♦ Initial urgency: 20
♦ Assignment ready: Timed delay of 1 hour
♦ Goal: 5 hours and increase urgency by 10
♦ Deadline: 8 hours and increase urgency by 20
♦ Passed deadline: 2 hours, increase urgency by 20, and limit events to 5
Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case
reaches the assignment?

A. 100
B. 90
C. 130
D. 70

Answer: B
Explanation:
Sixteen hours after the case reaches the assignment, the assignment urgency is calculated as
follows: Initial urgency (20) + Urgency after goal (10) + Urgency after deadline (20) + Urgency
after passing the deadline (2 hours passed, urgency increases by 20, and this event repeats for
the limit of 5 times, so 20x5=100). Adding these together: 20 + 10 + 20 + 100 = 150. However,
since none of the options matches this calculation, there might be an error in the given options
or a misinterpretation of the question. Based on the provided options, 90 would be the closest,
indicating a possible oversight in the question. Pega official documentation on Service Level
Agreements (SLAs) and urgency calculations.
 Question: 123
Which two configurations are required when adding a Split for Each shape to your case life
cycle? (Choose Two)

A. Enter a rule that stores the audit note that you want to include in the subprocess
B. Define when the parent process resumes processing
C. Enter the Page List or Page Group property that is the basis of the split
D. Enable users to get back to the subprocess after the case moves forward

Answer: B, C
Explanation:
B: When adding a Split For Each shape to your case life cycle, you need to define when the
parent process resumes processing. This can be after each iteration or after all iterations
complete.
C: You also need to specify the Page List or Page Group property that the split will iterate over.
This determines the scope of the subprocesses that are to be created. Pega official
documentation on case life cycle design.

Question: 124
You have a requirement to associate users in different units to the same work queue.
How do you implement this requirement?

A. Associate the users to a common work group. Then associate a work queue to the work
group.
B. Associate the users to a common work group. Then associate the work group to the
appropriate units.
C. Associate the users to a common unit. Then associate a work queue to the common unit.
D. Associate the users to a common work queue. Then associate the work queue to the
appropriate units.

Answer: A
Explanation:
To implement the requirement of associating users in different units to the same work queue,
you associate the users to a common work group and then associate a work queue to that work
group. This allows users from different units, who are part of the same work group, to access
the same work queue. Pega official documentation on work groups and work queues.
 Question: 125
During an Account review case, an accountant wants to evaluate the client's retirement plan. A
Retirement planning case is created that runs in parallel with the Account review case. Neither
case waits for nor reports to the other.
To configure this workflow, which type of parallel processing shape do you use?
A)

C)

D)

A. Option A
B. Option B
C. Option C
D. Option D

Answer: C
Explanation:
The correct configuration for two parallel cases that run independently is the Subprocess shape
with the Spinoff flow option enabled (Option C). This allows the Retirement planning case to
proceed in parallel without waiting for, or reporting to, the Account review case. Pega official
documentation on case design and flow shapes.

Question: 126
You configure a child case to override the locking strategy of the parent case. The parent case
has a time-out value of one hour.
Which time-out value option is recommended for the child case?

A. Set the Access time-out value equal to the parent case time-out value.
B. Set the Access time-out value less than the parent case time-out value.
C. Set the Access time-out value greater than the parent case time-out value.
D. The Access time-out value on the child case cannot be changed.

Answer: C
Explanation:
The recommended practice is to set the Access time-out value for the child case to be greater
than the parent case time-out value. This ensures that the child case does not become
inaccessible due to a time-out while the parent case is still active, which could happen if it had
the same or a shorter time-out value. Pega official documentation on locking strategies and
time-out values.

Question: 127
A hospital uses a Patient visit case type to track Emergency Room (ER) visits. The case type can
create Lab analysis and Diagnostic imaging child cases. While the child cases are active, the
attending doctor must be able to update the Patient visit case with notes.
Which two configurations, when performed together, allow a doctor to update the parent case
while staff work on the respective child cases? (Choose Two)

A. Configure the Patient visit case type to allow multiple users.

B. Configure the Lab analysis and Diagnostic imaging case types to allow other users to open the
parent case type.
C. Configure the Lab analysis and Diagnostic imaging case types to allow one user.
D. Configure the Patient visit case type to allow one user.

Answer: A, B
Explanation:
To enable the attending doctor to update the Patient visit case while the Lab analysis and
Diagnostic imaging child cases are active, the following configurations are necessary:
A: Configuring the Patient visit case type to allow multiple users ensures that more than one
user can work on the case simultaneously, which would allow the doctor to update the case
with notes even while the child cases are in progress.
B: Configuring the Lab analysis and Diagnostic imaging case types to allow other users to open
the parent case type ensures that opening the child cases does not lock the parent case,
allowing the doctor to make updates concurrently. Pega official documentation on case type
configuration and locking strategies.

Question: 128
Which action can a Declare OnChange rule perform when a specified property changes?

A. Suspend the current work object

B. Execute a data transform
C. Update an activity
D. Specify which flow action to run

Answer: B
Explanation:
A Declare OnChange rule is designed to perform an action when a specified property changes.
The action that a Declare OnChange rule can perform includes executing a data transform,
which allows for the automated update of properties when a change is detected in the specified
property. Pega official documentation on Declare OnChange rules.

Question: 129
In which scenario would a Declare OnChange rule be appropriate?

A. During a nightly backup process, only updated fields are backed up.
B. When a developer changes a view, the change is checked into a development branch.
C. When a user updates their address, the active case is suspended until the address can be
confirmed.
D. When a manager approves a case, the case is routed back to the appropriate case worker.

Answer: D
Explanation:
A Declare OnChange rule is appropriate in a scenario where an immediate automatic response is
required to a property change. For instance, when a manager approves a case (D), the case is
routed back to the appropriate case worker. The OnChange rule can detect the approval and
automatically perform the routing. Pega official documentation on Declare OnChange rules.

Question: 130
An application includes the following set of circumstanced instances of a decision table.

You update the application and increment the AccountManage ruleset version to 01-02-01. As
part of this update, the circumstance .Status="Silver" is no longer needed by the application.
How do you implement this change?

A. Create a new version of the circumstanced decision table in AccountManage:01-02-01 and

select the Base rule option.
B. Create a new version of the circumstanced decision table in AccountManage:01-02-01 and set
the availability of the rule to Withdrawn.
C. Create a new version of the circumstanced decision table in AccountManage:01-02-01 and set
the availability of the rule to Blocked.
D. Do nothing. Rule resolution does not consider rules in a lower minor version of a ruleset.

Answer: C
Explanation:

Question: 131
Which two rule types can you mark as a relevant record? (Choose Two)

A. Property
B. Report
C. Skin
D. Section

Answer: B, D
Explanation:
The rule types that you can mark as relevant records are those that are frequently referenced
and are of high importance in the application. Reports (B) and Sections (D) can be marked as
relevant records to easily access and modify these important rules. Pega official documentation
on relevant records.

Question: 132
A class group is used to____________________.

A. identify a layer of the Enterprise Class Structure

B. combine related properties by usage
C. assign work to a specific group of users
D. associate child classes with a single database table

Answer: D
Explanation:
A class group is used to associate child classes with a single database table. This mechanism is
known as class table inheritance, where instances of different but related concrete classes that
belong to the same class group are stored in the same database table. Pega official
documentation on class groups and class inheritance.

Question: 133
What is the difference between using the Call and Branch methods in an activity step to invoke
other activities?

A. Call provides more robust debugging capability than Branch, while Branch provides better
run-time performance.
B. Branch overrides the security restrictions of the called activity allowing you to easily test
code; it will not run in production.
C. Branch creates a new thread to allow asynchronous processing, while Call runs in the thread
from it was invoked.
D. Call returns to the originating activity, while Branch skips the remainder of the originating
activity.

Answer: D
Explanation:
The difference between using the Call and Branch methods in an activity step to invoke other
activities is that Call will return to the originating activity once the called activity completes,
while Branch will not return to the originating activity and will skip the remainder of it after the
called activity completes. Pega official documentation on activity methods.

Question: 134
An application contains a flow action with an Apply to: class of TRB-HRApps-Work-Feedback in a
locked ruleset. When updating the application, you save the existing flow action into a new
minor version of the ruleset this time applied to TRB'HRApps-Work so it can be used by more
than one case type.
How do you prevent the application from using the rule in TRB-HRApps-Work-Feedback?

A. Save an additional new version of the flow action applied to TRB-HRApps-Work-Feedback and
set the availability to "Blocked".
B. Save an additional new version of the flow action applied to TRB-HRApps-Work-Feedback and
set the availability to "Withdrawn".
C. Save an additional new version of the flow action applied to TRB-HRApps-Work-Feedback and
set the availability to "Not available".
D. Save an additional new version of the flow action applied to TRB-HRApps-Work and set the
availability to "Final".

Answer: B
Explanation:
To prevent the application from using the rule in TRB-HRApps-Work-Feedback, you would save
an additional new version of the flow action applied to TRB-HRApps-Work-Feedback and set the
availability to "Withdrawn". This marks the rule as no longer valid for use in the application.
Pega official documentation on rule availability.

Question: 135
A medium-size toymaker wants to fulfill orders received during the peak season in December
and process the orders in batches multiple times a day.
How do you implement this use case?

A. Create one scheduled job and set its run schedule to multiple times a day.
B. Create scheduled jobs, one for each run, that can process accumulated orders.
C. Create batches of orders and send each batch for processing when it gets full.
D. Create a queue processor that can process orders received by the company.

Answer: D
Explanation:
To fulfill orders received during the peak season in December and process the orders in batches
multiple times a day, you would create a queue processor that can process orders received by
the company. Queue processors are designed to handle asynchronous, high-volume processing,
which is suitable for the described use case. Pega official documentation on queue processors.

Question: 136
DRAGDROP
In the Answer Area, drag each log name on the left to its intended purpose on the right.

Answer:

Explanation:

Question: 137
A travel reservation servicing case includes a service level for responding to requests. The
service level intervals vary according to passenger status, class of service, and fare type.
Which implementation satisfies this requirement?

A. Create a multivariate circumstanced rule and a when rule.

B. Create a multivariate circumstanced rule, a circumstance definition, and a circumstance
template.
C. Create a single property circumstanced rule and a when rule.
D. Create a single property circumstanced rule.
 Answer: B
Explanation:
To satisfy the requirement where service level intervals vary according to multiple criteria
(passenger status, class of service, and fare type), you would create a multivariate
circumstanced rule, a circumstance definition, and a circumstance template. This allows you to
create SLAs that vary based on the combination of these criteria. Pega official documentation on
circumstancing rules.

Question: 138
In your purchasing application, you use a decision table with vendor discount codes. You want to
delegate the decision table.
In which ruleset do you save the decision table to allow delegation?

A. Organization
B. Integration
C. Production
D. Application

Answer: C
Explanation:
To allow delegation of a decision table, you should save it in a Production ruleset. Production
rulesets are designed to hold rules that business users can modify directly in a production
environment, which includes delegated rules. Pega official documentation on ruleset types and
rule delegation.

Question: 139
You are preparing to create a new major version of an application ruleset in which there are
multiple minor and patch versions.
How do you create the new ruleset version?

A. Use the Ruleset Maintenance wizard to skim the relevant ruleset versions to copy the highest
version of existing rules to the new ruleset version.
B. Use the Ruleset Maintenance wizard to merge the existing rules in the relevant ruleset
versions to the new version.
C. Use the Application Structure landing page to lock and roll the existing ruleset versions to the
new version.
D. Create a new application ruleset using the appropriate version number, then copy the highest
version of existing rules into the new ruleset version.

Answer: A
Explanation:
When creating a new major version of an application ruleset, you would use the Ruleset
Maintenance wizard to skim the relevant ruleset versions. This process copies the highest
version of existing rules to the new ruleset version, effectively creating the new major version.
Pega official documentation on ruleset skimming.

Question: 140
HOTSPOT
The current version of an application lists ABC:02-02 as an application ruleset. The ruleset
versions listed in the Answer Area are also present on the system.
In the Answer Area, identify the ruleset versions that the skim operation considers when you
perform a major version ruleset skim on ruleset ABC.

Answer:
 Question: 141
Which two configurations can you use to include access groups into your Product rule? (Choose
Two)

A. Associate the access groups with a ruleset included in the application.

B. Export the access groups using the Access Manager.
C. Add the access groups to the application definition.
D. Add the access group to the Product record in the Individual instances to include section.

Answer: A, D
Explanation:
To include access groups in your Product rule, you can:
A: Associate the access groups with a ruleset included in the application. This ensures that when
the ruleset is included in the product rule, the associated access groups are also included.
D: Add the access group directly to the Product record in the Individual instances to include
section. This allows you to specifically select which access groups to include in the product rule.
Pega official documentation on Product rules.
 Question: 142
Which two approaches reduce the possibility of rule caching causing performance issues in your
application?
(Choose Two)
Response:

A. Classify the nodes in your system.

B. Add a ruleset to multiple application records.
C. Remove branch rulesets in your production system.
D. Only allow rule checkout for operators who need to work in checked out rules.
E. Create multiple access groups.

Answer: C,D

Question: 143
Which two of the following are prerequisites for creating a branch rule for parallel
development?
(Choose Two)
Response:

A. Create an access group that references the team application. Add developers to the access
group.
B. Create a team application.
C. Circumstance the original rule.
D. Save a copy of the original rule into the base ruleset.

Answer: A,B

Question: 144
Which three rule types can be reused through the use of relevant records?
(Choose Three)
Response:

A. Sections
B. Paragraphs
C. Data transform
D. Flows
E. FIeld values
 Answer: A,B,D

Question: 145
A requirement states that you must add a control that shows a list of book titles. The titles
change on a daily basis. The book records are maintained on a database. The control must show
the most current information. The organization schedules updates to the application on a
weekly basis.
Which of the following configurations would you use?
Response:

A. Add a drop-down control and source the list using a data page.
B. Add a drop-down control and use a list of items in the control's property
C. Add a radio button control that identifies each employee with a button.
D. Add a drop-down control and source the list using the property that identifies the items in the
list.

Answer: A

Question: 146
An organization wants to automate its existing expense reporting process. Which two actions
should the organization take in order to follow Pega’s best practices for application design?
(Choose Two)
Response:

A. Build and test the application before rolling it out for review by interested parties to ensure
the application is ready for release.
B. Identify the departments responsible for the application design and have them work
independently to enhance organizational efficiency.
C. Build the required features as soon as they are needed during application development to
keep the project moving quickly.
D. Use DCO to enter business requirements for the application to facilitate direct engagement of
IT and business resources.

Answer: A,D

Question: 147
What three questions can you ask to help you plan user views?
(Choose Three)
Response:
A. Can users modify the values or only read the values?
B. What fields do users need to see?
C. Will the information be stored in an external database?
D. How will users enter values in those fields?
E. Will users want to see information displayed using different styles?

Answer: A,B,D

Question: 148
You have designed a decision tree that you want to unit test. You want to verify that every row
can be evaluated regardless of the input values. How would you test your decision tree?
Response:

A. Use a test page to run the decision tree.

B. Check the decision tree for completeness.
C. Add the decision tree to a decision shape and create cases using various test values.
D. Check the decision tree for conflicts.

Answer: D

Question: 149
Which statement best describes the role of the base rule in circumstancing?
Response:

A. The base rule is a template, used to create all of the circumstanced variants.
B. The base rule is used if no circumstanced variant applies.
C. The base rule describes case behavior in effect until a certain date.
D. The base rule lists all of the properties for which a rule can be circumstanced.

Answer: B

Question: 150
Which three of the following statements about activities are true?
(Choose three)
Response:

A. When an activity rule is appropriate, use the standard activities whenever possible.
B. Limit your activities to fewer than 15 steps.
C. You can not call an activity, from an activity.
D. Use the Log-Message method in the activity to add a message to the PEGA log.

Answer: A,B,D

Question: 151
Business metrics are used to __________________.
Response:

A. provide statistics on how work is performed in Pega applications

B. manage data instances for an application
C. describe and measure what the organization's work is
D. define the data types for an application

Answer: D
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