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First and Second Edition Copyright © 1994 by Matthew B. Miles and A. Michael Huberman
All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including
photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.
Miles, Matthew B.
Qualitative data analysis: a methods sourcebook / Matthew B. Miles, A. Michael Huberman, Johnny Saldaña, Arizona State University.
— Third edition.
pages. cm
Includes bibliographical references and index.
H62.M437 2014
001.4′2—dc23 2013002036
13 14 15 16 17 10 9 8 7 6 5 4 3 2 1
FOR INFORMATION:
Chapter 13 - Closure
Display 2.1 A First-Draft Conceptual Framework for a Case Study Teacher and the Influences on
Her Practice
Display 2.3 Conceptual Framework for a Multicase “School Improvement” Field Study, Initial
Version
Display 2.4 General and Specific Research Questions Relating to the Adoption Decision (School
Improvement Study)
Display 2.10 An Excel Spread Sheet With Qualitative and Quantitative Data
Display 2.12 A Model of Lifelong Confidence From High School Speech and Theatre
Display 5.1 Effects Matrix: Assistance Location and Types (Masepa Case)
Display 5.2 A Network Model of “Lifelong Impact” From High School Speech Participation
Display 6.10 Case-Level Display for Partially Ordered Meta-Matrix: Users’ Second Year of
Implementation at Lido
Display 6.11 Partially Ordered Meta-Matrix: User Feelings/Concerns and Other Variables (Format)
Display 6.12 Partially Ordered Meta-Matrix: User Feelings/Concerns and Other Variables (Lido
Data)
Display 6.14 Summary Table: Individual and Institutional Concerns During Later Implementation
Display 6.21 Contrast Table: Exemplary Cases Showing Different Degrees of User Change
Display 7.2 Context Chart for Tindale East High School and District
Display 7.5 Conceptually Clustered Matrix: Motives and Attitudes of Users, Nonusers, and
Administrators at Masepa
Display 7.6 A Folk Taxonomy of the Ways Children Oppress Each Other
Display 8.4 Time-Ordered Matrix: Changes in the CARED Innovation (a Work Experience
Program)
Display 8.5 Summary Table for Verifying and Interpreting Time-Ordered Matrix: Changes in the
CARED Innovation
Display 8.8 Composite Sequence Analysis: Career Trajectory Data for 11 Cases (Huberman,
1989)
Display 8.10 Case-Ordered Descriptive Meta-Matrix (Excerpt): Program Objectives and Student
Impact (Direct, Meta-Level, and Side Effects)
Display 9.3 Effects Matrix: Organizational Changes After Implementation of the ECRI Program
Display 9.4 Case Dynamics Matrix: The IPA Innovation as a Force for Organizational Change in
the District and Its Schools
Display 9.10 List of Antecedent, Mediating, and Outcome Variables: School Improvement Study
Display 10.4 Filled-Out Response Form From Case Informant for “Institutionalization” Prediction
his new edition of Matthew B. Miles and A. Michael Huberman’s classic 1994 text, Qualitative
T Data Analysis: An Expanded Sourcebook, updates and streamlines the late authors’ unique work
for a new generation of qualitative researchers as well as for the dedicated followers of their
methods over the past three decades. I have been honored to join them, in spirit, as the third author of
this revised text.
To this day, qualitative data analysis seems to remain a somewhat mysterious and elusive process
for newcomers to the field. This is due in part to the wide variety of genres, methodologies, and
methods available to researchers, making it sometimes difficult to choose the “best” ones for the
particular study in hand. In addition, qualitative research has a solid foundation of analytic traditions
but no current standardization of practice—there is no official qualitative executive board out there
mandating exactly how analysis must be conducted. Ours is “designer research,” customized to the
particular goals and needs of the enterprise and interpreted through each researcher’s unique analytic
lens and filter. Books on research methods can no longer require; they can only recommend.
This book offers its readers practical guidance in recommended methods for assembling and
analyzing primarily text-based data. Qualitative Data Analysis: A Methods Sourcebook is designed
for researchers in virtually all fields and disciplines that honor what their human participants have to
say, treasure the products and artifacts they create, and respect the complexity of social action as it
happens all around us. It is intended for students in graduate degree programs who are learning how
to investigate the human condition through qualitative research coursework and for established
scholars and practitioners continuing their professional development by reading the literature on
current methods.
Acknowledgments
I am honored that Helen Salmon, acquisitions editor of SAGE Publications’ College Division,
commissioned me to adapt Miles and Huberman’s text for its third edition. Her editorial assistant
Kaitlin Perry was a tremendous resource for manuscript and display preparation. I also thank Laura
Barrett, Kalie Koscielak, Judith Newlin, Nicole Elliott, and Janet Kiesel of SAGE Publications for
their production work on this book. Betty Miles offered me not only her support but also her keen eye
and editorial prowess for this revision. My initial contact with SAGE began with their London office
editor, Patrick Brindle, who encouraged me to develop The Coding Manual for Qualitative
Researchers, and for his welcoming invitation I am truly grateful.
My own qualitative research methods professors at Arizona State University significantly
influenced my growth as a scholar and writer. I am indebted to Tom Barone, Mary Lee Smith, Amira
De la Garza, and Sarah J. Tracy for their life-changing impact on my academic career. Coleman A.
Jennings from The University of Texas at Austin served as my graduate school artistic mentor; Lin
Wright from Arizona State University started me as an assistant professor on my research trajectory;
and Mitch Allen, Joe Norris, Laura A. McCammon, Matt Omasta, and Angie Hines are my research
colleagues and loyal supporters. I also extend thanks to my long-distance mentors, Harry F. Wolcott,
Norman K. Denzin, and Yvonna S. Lincoln, for their insightful writings, wisdom, and guidance.
In the second edition of Qualitative Data Analysis, Miles and Huberman thanked a large number
of individuals and organizations. Their contributions continue to enrich this revised edition of the
book, and they have my gratitude as well. For this particular edition, I also thank Oxford University
Press for their permission to reprint selected excerpts from my text Fundamentals of Qualitative
Research (Saldaña, 2011b); Teachers College Record and Taylor & Francis for article excerpt
permissions; and Normand Péladeau of Provalis Research/QDA Miner and Katie Desmond of QSR
International/NVivo for their permission to use qualitative data analysis software screenshots.
Publisher’s Acknowledgments
SAGE Publications and Johnny Saldaña are grateful for feedback on the draft manuscript of the
third edition from the following reviewers: James H. Banning of Colorado State University–Fort
Collins, Carolyn M. Garcia of the University of Minnesota, Madelyn Iris of Northwestern University,
Mary Madden of The University of Maine–Orono, Sharon M. Ravitch of the University of
Pennsylvania, Patricia Somers of The University of Texas–Austin, and Mildred E. Warner of Cornell
University.
Acknowledgments From the Second Edition
Matthew B. Miles and A. Michael Huberman
he first edition of this book grew out of our (Miles and Huberman’s) experience in two linked
T research projects. One, beginning in 1978, was the field study component of the Study of
Dissemination Efforts Supporting School Improvement (Department of Education Contract 300-
78-0527), led by David P. Crandall of The Network, Inc. We are indebted to him for his steady
encouragement and support, and that of Ann Bezdek Weinheimer, project officer from the Office of
Planning, Budgeting and Evaluation.
In the field study itself, Beverly Loy Taylor and Jo Ann Goldberg were strong colleagues; their
fieldwork and case study analysis, along with ours, led to Volume 4 of the DESSI final report,
People, Policies, and Practices: Examining the Chain of School Improvement, later published as
Innovation Up Close (Huberman & Miles, 1984).
The second project, “The Realities of School Improvement Programs: Analysis of Qualitative
Data” (NIE grant G-81-001-8), gave us the opportunity to develop our methodological ideas further
and to write the first edition of this book. Rolf Lehming, of the Program on Dissemination and
Improvement of Practice, was our project officer; we valued his sustained interest and advice.
The ideas in the first edition—and indeed in this one—do not necessarily reflect the views or
policies of the Department of Education. But we remain grateful for its sponsorship of these studies.
In the past 10 years, many people have contributed to our understanding of qualitative data
analysis and to the development of the second edition. We have experimented in the company of
colleagues with studies that expanded, tested, and refined the methods described in the first edition.
We are indebted to Ann Lieberman, Ellen Saxl, Myrna Cooper, Vernay Mitchell, and Sharon Piety-
Jacobs, who joined Miles in a study (1983–1985) of school “change agents”; to the late Eleanor
Farrar, Karen Seashore Louis, Sheila Rosenblum, and Tony Cipollone, in a study with Miles (1985–
1989) of urban high school reform; to Per Dalin, Adriaan Verspoor, Ray Chesterfield, Hallvard
Kuløy, Tekle Ayano, Mumtaz Jahan, and Carlos Rojas, whom we assisted in a World Bank study
(1988–1992) of educational reform in Bangladesh, Ethiopia, and Colombia; to Marie-Madeleine
Grounauer and Gianreto Pini, Huberman’s associates in a teachers’ life cycle study (1982–1986);
and to Monica Gather-Thurler and Erwin Beck, associates in Huberman’s study of research use
(1984–1988).
As always, the process of teaching from the book taught us a great deal. There are too many
participants to list, but we were fortunate to have led an extended series of seminars at the
universities of Nijmegen and Utrecht (strong thanks to Rein van der Vegt) and at many other
universities as well: Geneva, Zürich, Paris, Dijon, Leuven, Göteborg, Montreal, Toronto, Queen’s,
Utah, Monash, Melbourne, and Adelaide.
During 1990–1991, we sent an informal survey to a wide range of people engaged in qualitative
research, asking for collegial advice and examples of their work. Our warm thanks to the 126
researchers who responded; they provided a wide range of ideas, papers, advice, and cautions that
were immensely helpful. Many of these colleagues are quoted or cited in this book. Grants
supporting the extensive retrieval and synthesis work for this edition came to us from the John D. and
Catherine T. MacArthur Foundation, where Peter Gerber provided thoughtful support, and from
SAGE Publications. Sara Miller McCune and David McCune of SAGE took a keen interest in the
project. We are grateful for the active, intelligent guidance that our editor, Mitch Allen, provided
throughout the work.
We owe a very special debt to Carolyn Riehl. Her ability to locate and extract interesting ideas—
both substantive and methodological—from a wide range of qualitative studies is remarkable. She
was a strong third colleague during our extended period of retrieval and ordering.
Drafts of this edition were reviewed by many people: Our warm thanks for the thoughtful advice
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accompany him; had I foreseen the annoyance and danger which his
presence caused I certainly should have refused the request. In
proceeding through the Spanish frontier we passed through the
same towns which Gerard occupied during his foraging, or rather
marauding excursion immediately before; and it required all my
exertions to protect the commissary from being torn to pieces. The
peasantry collected round the houses where we halted for the night,
loudly demanding the commissary; and although I harangued them
and pointed out the national disgrace that would attend any outrage
committed on the prisoners, and the insult it would be to England
whose prisoners they were and consequently under her protection,
still I felt it always prudent to make the guard load in their presence,
and to place double sentries over the house, with orders, loudly
delivered, to shoot any who should attempt a forcible entrance.
ESCORTING Although the escort consisted but of ten persons,
PRINCE the corporal and his party of six, my servant, batman,
D’ARENBERG.
and self, and the prisoners amounted to the same
number—viz., the prince, a captain of his regiment, his secretary,
two cooks, his Swiss coachman, three other servants and the
commissary—still I allowed them all to carry arms. I felt no dread of
their escaping, being fully convinced that they were much more
inclined to remain my prisoners than think of escape, for they were
fully aware that they would be torn to atoms by the enraged
peasantry; moreover the prince, in whose honour I confided, held
himself responsible for all. I remarked to the prince with a smile in
the presence of the whole party, that I felt certain his pledge was
not endangered, stating the reasons above mentioned; yet I told
him plainly that if his authority were not sufficient to oblige the
commissary (who was present) to keep more retired, and not with
imprudent gasconade to present himself at the doors and windows
and thus irritate an enraged population, I should reluctantly be
compelled to make him a close prisoner and place a sentry over him,
not so much for his safety as for that of others, whom I held in
higher consideration. But although I gained my point, yet until I got
across the Spanish frontier I was in continual alarm, all owing to our
graminivorous companion. Albeit though this commissary certainly
was as impertinent and forward a fellow as I ever met with, still he
could not in justice be held personally responsible for the outrages
which drew upon him this general odium; for when he robbed the
peasantry of all their grain, cattle and provisions of every kind, and
as much specie as he could grasp, he acted under superior
command; he was therefore but a simple machine. But the lower
orders, solely interested in present good or evil, rarely investigate
the remote cause which produces the present effect.
The last Spanish town through which we passed was Valencia de
Alcantara; and here I had the honour of reporting our arrival to the
captain-general of the province, General Castanos, a fine fat jolly-
looking fellow. Being about to quit the Spanish territory next day, the
prince and I entered into a conversation about the general character
of the inhabitants.
In allusion to the late action and the movements which led to
that event, I warmly expatiated on the praiseworthy fidelity of the
Spaniards, particularly those of Arroyo Molinos and Alcuescar, in
never having communicated our near approach to the French army.
The prince replied that they did not use such fidelity as I imagined,
for the night previous to the action two Spaniards came to his
quarters in Arroyo Molinos and informed him that we were much
nearer than the French general seemed to be aware of; that upon
this he immediately imparted the information to Gerard, who replied:
“Prince, you are a good and active soldier, but you always see the
English in your front, rear and flank. I tell you they are eight leagues
distant, for I know to a certainty that they were seen in the morning
marching hastily towards Caceres, thinking to find us there; and so
confident do I feel as to the certainty of what I tell you that I shall
delay the march to-morrow an hour later to give the men more time
for repose.” Much hurt at the general’s remark, which had the
appearance of insinuating that he entertained a dread of
encountering the English, the prince returned to his quarters. About
an hour before dawn next morning the general sent for him,
according to custom, to take a glass of old rum; this he declined, the
conversation of the previous evening being still painfully in his
recollection. In less than an hour afterwards he heard a loud and
confused cry in the streets, when instantly his adjutant darted
breathless into the room holloaing out, “Mon prince! mon prince!
nous sommes attrapés!” The English were driving through the town.
At the heels of the adjutant in rushed Gerard, aghast and foaming at
the mouth, and exhorted the prince to use every exertion to get the
cavalry out of the town. “Ha!” said the prince, “do I always see the
English where they are not?” “For the love of God,” replied Gerard,
“do not add to my distraction. This is not a time for badinage or
reproof; exert yourself to the utmost or we are undone. The English
are forcing their way through the town. Get the cavalry out and form
on the plain as quickly as possible.” The rest I knew.
FROM SPAIN Next morning we left Valencia before dawn and
TO PORTUGAL. were soon in the Portuguese territory. The prisoners
now breathed freely, not having felt very secure
during our route through Spain. The mountains we had now to cross
were very steep and excessively difficult of ascent, especially with a
wheeled vehicle. The prince travelled very comfortably in a
handsome carriage taken at Arroyo Molinos, in which fortunately he
was always accompanied by his graminivorous friend, whom the
prince and I used facetiously to call Bucephalus. Four large Spanish
mules which drew the carriage being insufficient to haul it up those
hills, I directed that a couple of bullocks which were ploughing
alongside the road should be added to the team. The harnessing
was attempted in a violent manner by the Swiss coachman, an
immensely stout and large person; but one of the animals becoming
very restive, severely wounded him with one of his horns. The
wound was excessively severe and dangerous, but being ignorant of
technical terms I must decline attempting a description. The
coachman, becoming furious from pain, drew his sabre, and cutting
and slashing right and left so wounded the bullock that I ordered the
guard to disarm him, and never after allowed him to carry any other
weapon than his whip, although he frequently entreated the prince
to intercede for the recovery of his sabre. The owners having
interposed, the animals were quietly harnessed, and after a long pull
we at last reached the summit. Owing to its great height and the
season being rather advanced (the middle of November), the
atmosphere was excessively cold. We halted on this our first
Portuguese mountain for some hours, and I cannot forget our
delicious repast upon roasted chestnuts and goats’ milk, plentifully
supplied by the Portuguese shepherds. Thunderstruck on hearing
that one of their guests was no less a personage than a prince, they
crowded round the blazing fire before which we were feasting to
have the illustrious stranger pointed out, no doubt expecting to see
in a person of such exalted rank something superhuman.
Continuing our route tranquilly and without any adventure, we
arrived at Portalegre, which again became General Hill’s
headquarters. Here we halted for a few days, during which we were
visited by Prince Pierre d’Arenberg, who had procured General Hill’s
permission to come and see his brother, in whose regiment he was a
cornet. Prince Prosper felt some delicacy in conversing with him
except in my presence; but as I received no decisive instructions on
the subject, I declined intruding on their conversation; and feeling in
no way anxious to pry into their family concerns, I remarked to
Prince Prosper that he had nothing of military consequence to
communicate, and as to the treatment which he met with from the
British it was but just that he should have an opportunity of
declaring it to his brother, free of all restraint which my presence
might impose. The princes expressed their thanks in the warmest
manner; and Prince Prosper remarked that it was well that he should
have a private opportunity of telling his brother of the kind and
generous manner in which he had been treated, which was of such a
nature that, recounted in the presence of an Englishman, it must
have the appearance of exaggeration and flattery, and more
particularly if told in my presence, who stood first in courtesy and
generous conduct. I imbibed the potion and retired to the next
room.
Before we continued our route towards Lisbon, Colonel
Abercrombie sent me a message from Albuquerque to say that, not
being present at what took place with the light company in the late
action, it being detached from the battalion, he could not directly
recommend me for my conduct on the occasion; but he requested
me to forward a memorial of my general services through him, thus
giving him an opportunity of giving his testimony to my services
throughout. This generous communication I of course acted upon
immediately; and I wrote to Lord Lynedoch on the subject, from
whom I shortly after received the following letter:—
A LETTER OF
GENERAL “Legiora, November 19th, 1811.
GRAHAM.
“My Dear Blakeney,—I did you all justice, I
assure you, before at the Horse Guards, and have just written
again to Colonel Torrens to remind him of all I said after
Barossa, and to request that he will state my testimony to the
Duke of York in aid of your memorial. Excuse this hasty
scrawl, And believe me truly yours
“Thomas Graham.
“Lieutenant Blakeney, 28th Foot.”
A
fter a short halt at Portalegre Prince Pierre returned to his
regiment, and we continued our route to Lisbon. On arriving
at Abrantes Prince Prosper was splendidly entertained by
Colonel Buchan, who commanded there. The roads being here
impassable for a carriage, that in which the prince travelled was left
behind; and we proceeded in a comfortable boat down the Tagus to
Lisbon, where we safely arrived.
O
n the departure of the prince I immediately joined my
regiment at Albuquerque. On my arrival I had the honour of
dining with General Hill. He congratulated me on my good
fortune in carrying the prince safely to Lisbon, remarking that had I
not been able to harangue the peasantry in their native language,
sixty soldiers instead of six would scarcely have been a sufficient
guard. The general had heard from several Spanish officers of the
difficulty and danger which I had encountered. He then
congratulated me on the certainty of my immediate promotion; was
pleased to say that I should soon reap the reward which I so well
merited, and then handed me the following letter, which he
requested me to keep by me:—
AT BADAJOZ.
A
t length the bugles of the 4th and light divisions sounded the
recall. At this moment General Bowes, whom I accompanied
in the early part of the fight, being severely wounded, and his
aide-de-camp, my old comrade and brother officer Captain Johnson,
28th Regiment, being killed, as I had no duty to perform (my
regiment not being present), I attended the general as he was borne
to his tent. He enquired anxiously about poor Johnson, his relative,
not being aware that this gallant officer received his death-shot
while he was being carried to the rear in consequence of a wound
which he had received when cheering on a column to one of the
breaches.
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