Sometimes uploads fails or queued, then don't upload.

[neslihanturan]

Summary:

Our friend John Lubbock says, "I wonder if you know why when I upload photos on the Commons app, sometimes they say 'Failed' or 'queued', and don't upload?".

Device and Android version:
Samsung S9+

Commons app version:

2.8.2

Screen-shots:

Would you like to work on the issue?
^_^ no.

[misaochan]

Where did John post, @neslihanturan ? I'd like to ask him about the method he used to upload (Nearby? Share? etc)

[neslihanturan]

I asked same question too, will update once the answer comes. He asked from twitter, I don't think he has a github account.

[neslihanturan]

He said contributions were from main screen.

[misaochan]

Could you point us to the conversation on Twitter please?

[neslihanturan]

Do you mean, seeing screenshots from conversation?

[misaochan]

Sorry, I'm not familiar with Twitter and didn't know you could send private messages on it - I thought he tweeted it, haha. If it's a private message then never mind. Could you ask him how often it happens for him, and if the queued pictures ever succeeded? Also, he has confirmed he is on 2.8.2?

[neslihanturan]

• Yes he confirmed he is on 2.8.2 with about page screenshoot.
• He said uploads don't succeed afterwards.
• He said sometimes.

[misaochan]

Yann posted in beta feedback:

Some files stay in the queue. I can't upload or remove them, except by uninstalling the application. File chosen from the gallery on Android. It happens repeatedly if a file already exists with the same name. AFAIK it only happens from 2.8. It happens even if I upload one file at a time.

Do you think the changes that we made to file uploads in 2.8 might be the culprit? @neslihanturan could you please ask John if he has a rough idea of when the problem started for him?

[misaochan]

Wanted to bump this issue as we have another report on google groups:

Picture just ends up as queued.

The only thing shown is the file name all the other items are blank even though I filled them in. Anyway the whole app doesn't work here on Android 8.0. Bye.

[misaochan]

Yann has informed me that v2.8.4 does not solve this problem for him. I have been talking to Jim Henderson, who reports a similar issue with queued uploads.

@neslihanturan , after you are done with your main UI PR, could you please go through your old PR with the file upload changes, and see if anything that you changed could have caused this?

I suggest you try with an Android 8.0 or 8.1 emulator. So far all of the reports appear to be from that version. I just need to confirm with Jim about his Android version

[Yannf]

FYI my Android version is 7.1.1, and it is the latest update on my J5. Thanks for trying to fix this, it is rather annoying. It seems to happen specifically when I upload the first picture in a series.