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Network Error while Logging In #2875
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@madhurgupta10 are you sure there are no network issues? Because it happens both on Explore and login. |
Can you also provide some logs here. |
@neslihanturan I have added logs to the issue, and yes I am sure there are no network issues because all other apps work just fine even the prodDebug Commons. |
@madhurgupta10 Is this happening to you on real devices as well, a possible cause according to this could be wrong date and time of the device. Can you verify that |
I'm having the exact same problem since 05/04/2019. I can't log in to beta cluster. |
Can you identify when this actually started? You can move on commit history by checking out to previous commit |
Thanks for reporting this! I agree that if prod works for you, the issue most likely lies with the app. We should look into the Are you interested in working on this @madhurgupta10 ? |
Yes, it is happening even on Physical Devices, and I cross-checked the Date and Time but it didn't help 😞. |
I would be happy to solve it, but I need to look into the issue more carefully to find the solution. |
@VitalyVPinchuk Did you find any possible solution to this? Due to this issue, it has become very difficult to test the beta version 😕 |
Unfortunately no. May it be the issue of server? I had moved on 4 week old commit which worked fine for me, but ran into the same error. |
Even I am in the opinion that this has something to do with the server, I mean the same code is working fine for prod but not for beta, could be something related to the certificates or something else. |
@VitalyVPinchuk @ashishkumar468 Even I am not able to log in on the previous builds which worked fine, this might be a problem from the server side. |
Hi @madhurgupta10 , I don't know any server side issues that can prevent login. Ie. blocked accounts can login but they can't upload. On the other hand if the issue still exists on previous builds too can you please:
|
Just tested this. I got the same network failure issue as everyone else, but am able to log in to https://commons.wikimedia.beta.wmflabs.org/wiki/Main_Page without issues. They may have made changes to their beta API, seems we'll have to try and figure out what. |
@misaochan Thanks for the update. Is there any official link to the new API documentation? |
@madhurgupta10 That was just a guess, I do not know if there is a new API. :) We would need to look into it. |
The issue is with incorrect SSL certificates. Shall I take this up? |
@maskaravivek Sure :) |
Please give us more technical details. |
@misaochan the issue seems to be solved now as per the comment. |
Thanks all! |
Summary:
Getting a network error on login. I have tried with multiple accounts and on multiple devices. The prodDebug works fine, this problem is only with the betaDebug.
Steps to reproduce:
Login to the app with the latest betaDebug build.
Device and Android version:
Google Pixel 3 API level 28 stock android.
Commons app version:
betaDebug
2.10.2-debug-master~08a555c09
Logs
Screen-shots:


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