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Name: __________________________________ Date Submitted: _________________

Grade and Section: _________________________ Date Checked: __________________

COMPUTER SYSTEMS
SERVICING

LEARNING ACTIVITY SHEET 1

3rd Quarter
Maintaining and Repairing Computer Systems and Networks (MRCN)

Background Information

In preparing a maintenance procedure, one also has to consider designing a systematic plan for
both hardware and software. This saves time, money, and frustration to prevent injury to people and
damage to computer equipment

This learning activity sheet will help you understand better the concepts and skills of
maintaining and repairing computer systems and networks. Try your best to go over the activities and
answer the questions or items asked for.

Learning Competency:
LO 1. Plan and prepare for maintenance and repair. (TLE_IACSS9-12MRCN-IIa-e-40)

Objective/s:
1. plan on how to maintain computer and network systems.
2. identify faulty computer and network systems.
Activity 1. Plan it
Directions: Read the given information below before answering the given activity.

For your information…

Preventive Maintenance can be described as maintenance of equipment or
systems before fault occurs. It can be divided into two sub groups: Planned
Maintenance and Conditioned Based Maintenance.
Planned Maintenance (PM) is any variety of scheduled maintenance to an
object or item of equipment. Specifically, PM is scheduled service visit carried out by
a competent and suitable agent, to ensure that an item of equipment is operating
correctly to avoid any unscheduled breakdown and downtime of an equipment.
Condition Based Maintenance (CBM) is a maintenance strategy that uses the
actual condition of the asset to decide what maintenance needs to be done. CBM
dictates that maintenance should only be performed when certain indicators show
decreasing performance or upcoming failure.

Directions: The following items are descriptions of Planned Maintenance

(PM) and Condition Based Maintenance (CBM). Identify the given
descriptions by putting a checkmark (√) on the corresponding
column for Planned Maintenance (PM) and Condition Based
Maintenance (CBM).

No. Description PM CBM

1 It is scheduled    

2 It uses the actual condition of the asset    

3 It is done by a competent agent    

4 To avoid any unscheduled breakdown    

5 Can only be done when certain indicators show    

decreasing performance

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Activity 2 Soft and hard
In preparing maintenance procedure, one also have to consider designing a systematic
plan for both hardware and software. This saves time, money and frustration to prevent
injury to people and damage to computer equipment.

Directions: The following are ways of designing a systematic maintenance plan. Identify if the plan is
for hardware or software. Write your answer on the blank provided.

1. Update anti-virus and spyware ________________________

2. Treat your computer properly ________________________

Install or secure passwords
3. ________________________
 
Move the computers only when it is
4. ________________________
turned off
Back up your files
5. ________________________

Activity 3. Protect me
Activity 3.A
Directions: Study the given table below that contains the guidelines describing how computer
technicians, students, and computer users can work together to achieve a productive
workplace environment. Then answer the activity that follows.

Guidelines Descriptions
1 Place your computer in   This will allow proper circulation of air inside the
. a well-ventilated area computer unit
2 Treat your Computer   This means taking care of your computer. It
. properly. should be properly turned off.
3 Back up your files   This protects your files by storing your file
. backups on your hard drive or any removable
device regularly.
4 Delete temporary files.   This enhances speed and will create more spaces
. for your files
5 Install or secure   This makes your files more secure
. passwords.
6 Update anti-virus   This is for your computer protection against
. viruses
7 Move the computer   This to avoid damages by turning off when
. only when it is turned transferring the computer to another location
off or unplugged.
8 Schedule the use of a   This Helps lessen the attack of viruses and
. computer for its longer increases the life span of your computer
life.

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Activity 3.B
Directions: The following pictures show the proper care and maintenance of your computer. Match
them with the guidelines in Reading Activity. Write the corresponding number of the
guideline only in the third column

No. Picture Answer

1.
_________________________

2
_________________________

3
_________________________

4
_________________________
 
5
_________________________

Preventing Computer System Failure

Computers in general, are pretty stable, and you can easily rely on them not to fail you. However, If
you develop some basic habits, you can postpone serious computer problems, if not avoiding them
entirely.

Activity 4. Failure no More

Directions: The following are ways of preventing computer system failure. Unscramble the letters in
the third column to determine the issue being prevented. Write your answer on the blanks
below the unscrambled letter.

No. Preventive Maintenance Issue

1 Make sure that there is not too much dust inside U S D T
especially on the fans of your computer. ___ ___ ___ ___
2 Make sure that your anti-virus software is updated to be LWAREAM
able to scan unnecessary files that enter your PC. __ __ __ __ __ __ __
3 Give your computer a break. Your computer likes rest AGEUS
too. ___ ___ ___ ___ ___
4 Get a warranty to protect your hardware, so it can be TWARANYR
replaced in case of failure __ __ __ __ __ __ __ __

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 5 Investigate if the same error message shows up every time G I N N W A R
you log in. __ __ __ __ __ __ __
Activity 5. What’s your problem?
Network Problems
When you suddenly cannot connect to the internet, any of several things could be wrong.
Use the problem checklist to find and solve common internet connection problems.
Directions: Fill the blanks in the third column to complete the action statement. The first letter of the
word is given.
No Network Problem Action
1 Unplugged Network Ensure your wired or wireless network hardware is switched on and
Cable P____________in.
2 Website Temporarily Try visiting several popular W______________rather than just one.
Offline
3 Computer Firewall Temporarily disable S_____________ firewalls installed on your
Malfunctions computer to determine whether it may be the cause of internet
connection problems.
4 Wireless Network Confirm that the W_______________channel number and
Configuration encryption keys on your router have not recently changed.
5 Broadband Router or Check the router’s lights and console if possible to ensure it is
Access Point running and responding properly. Troubleshoot and reset the
Malfunctions R________________ if necessary.
6 Blocked By Your Contact your I_______________ Service Provider (ISP) if you
Service Provider suspect your account has been blocked.
7 Computer Glitches Check the computer and remove any
M________________that you will find.
8 Network Downtime Contact your internet provider to verify whether they are
experiencing an outage. Some providers also give advice on
T______________________ problems connecting to their network.
Assessment 1. Fill me
Directions: Read the questions that follow and fill the missing vowels to complete the word. Write
your answer on the blank provided.

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 1. What maintenance can be described as maintenance of equipment or systems before fault occurs?
P R __ V __ N T __ V __
Answer: ___________________________
2. What maintenance refers to a scheduled service visit carried out by a competent and suitable agent?
P L __ N N __ D
Answer: ____________________________
3. What maintenance refers to task performed to identify, isolate and rectify a fault so that the failed
equipment or system can be restored?
C __ R R __ C T __ V __
Answer: _____________________________
4. What kind of ware is maintained when you treat your computer properly?
H __ R D W __ R ___
Answer: _____________________________
5. What kind of ware is maintained when you update antivirus?
S __ F T W __ R __
Answer: _____________________________

Assessment 2. Missing in Action

Directions: Complete the following tips/guidelines in maintaining computers and achieve maximum
efficiency and safety in the workplace. Choose from the action words in the box:

Back – up Delete
Schedule Update
Treat Move
Install Unplug

1. ____________________ temporary files

2. ____________________ anti – virus and spy ware
3. ____________________ passwords
4. ____________________ your computer properly
5. ____________________ the use of computer for its longer life
6. ____________________ files using flash drive or hard disk
7._____________________before moving the computer
Enrichment

In action…
What actions should be best done to address the following network problems?

Directions: Rearrange the letters inside the parenthesis to form the correct word that will complete the
sentence. Write your answer on the blank provided.
For unplugged ______________________ (TENWORK) cable, ensure your wired
or wireless hardware is switched on and plugged in.

For website temporarily offline, try visiting several

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_____________________________ (SITESBEW) rather than just one.
Key Concepts

PLANNED MAINTENANCE (PM) - any variety of scheduled

maintenance to an object or item of equipment.
CONDITIONED BASED MAINTENANCE (CBM) - is a maintenance
strategy that uses the actual condition of the asset to decide what
maintenance needs to be done.
PREVENTIVE - is performed while the equipment is still working so
that it does not break down unexpectedly.
HARDWARE - a general term for various physical components of a
computer system.
SOFTWARE - a type of computer program that is designed to run a
computer's hardware and application programs.
MALWARE - any software that brings harm to a computer system.
FIREWALL - a system designed to prevent unauthorized access to or
from a private network.
WARRANTY - a written guarantee promising to repair or replace it if
necessary within a specified period of time.
INSTALL - the particular configuration of a software or hardware with
a view to making it usable with the computer.
BACK-UP - a copy of computer data taken and stored elsewhere so that
it may be used to restore the original after a data loss event.
UPDATE - make it more modern, usually by adding new parts to it or
giving new information.

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Reflection
Complete the sentence starters by writing what you have learned and what you want to learn more
about the lesson

● I learned that ____________________________________________

_________________________________________________________
_________________________________________________________
_________________________________________________________

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 Answer Key
Activity 1 Activity 4 Assessment 1
1. PM WARRANTY PREVENTIVE
2. CBM BACKUP PLANNED
3. CBM ERROR MESSAGE CORRECTIVE
4. PM HARDWARE HARDWARE
5. CBM USAGE SOFTWARE
WARNING
Activity 2 COMPUTER Assessment 2
Software MALWARE DELETE
Hardware VIRUS UPDATE
Software SYSTEM INSTALL
Hardware TREAT
Software Activity 5 SCHEDULE
DUST BACKUP
Activity 3 MALWARE UNPLUG
2 USAGE
8 WARRANTY Enrichment
5 WARNING NETWORK
6 WEBSITES
1 Activity 6 FIREWALL
Plugged PROVIDE
Websites MALWARE
System
Wi-Fi
Router
Internet
Malware
Tr tRoubleshooting
References
● DepED Learners Material in ICT CSS for Grade 10
● Kto12 TLE ICT CSS Curriculum Guide
● VectorStock.com
● Shutterstock.com
● Dreamstime.com