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CSS 12 - 1st - 3rd Quarter Summative Test

This document contains a 20 question summative test on computer maintenance and troubleshooting. The questions cover topics like identifying the root cause of issues, steps in the troubleshooting process, purposes of preventive maintenance, importance of backups, and tasks involved in software and hardware maintenance.

Uploaded by

Geejan Galaroza Paglinawan
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© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
122 views

CSS 12 - 1st - 3rd Quarter Summative Test

This document contains a 20 question summative test on computer maintenance and troubleshooting. The questions cover topics like identifying the root cause of issues, steps in the troubleshooting process, purposes of preventive maintenance, importance of backups, and tasks involved in software and hardware maintenance.

Uploaded by

Geejan Galaroza Paglinawan
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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NAME :

CLASS :
CSS 12 - 1st - 3rd Quarter Summative Test
20 Questions DATE :

1. Is an approach to locate the cause and faults in a computer system.

A Troubleshooting B Maintenance

C Reformatting D Debugging

2. Troubleshooting is cannot be honed over time because every time an issue is resolved,
skills on troubleshooting are also improved.

A True B False

3. What are the simple process or guidelines when troubleshooting a computer system?
(Select 2 answers).

A Identify the root of the problem B Do not check system functionality

C Back up data after reformatting D List probable causes of the issue

4. A computer technician must be knowledgeable in the fundamentals of computer to solve


a problem with regard to computer.

A True B False

5. Is a regular and systematic inspection, cleaning, and replacement of worn parts,


materials, and systems of a computer.

A Preventive Maintenance B Debugging

C Automatic Repair D Troubleshooting

6. One of the purposes of preventive maintenance is to reduce the probability of hardware


or software problems by systematically and periodically checking hardware and software
to ensure proper operation? ?

A False B True
7. In computer troubleshooting, make sure to prevent data loss when attempting repairs.

A False B True

8. ___________ protection is one of the first steps of computer troubleshooting.

A Image B Storage

C Folder D Data

9. A technician can be blamed by a client or held liable if data loss occurs because of
improper data handling.

A False B True

10. Is the copy of data on a computer or hard drive that is saved to an external media such as
a CD/DVD, Flash Drive, etc.

A Backup B Storage

C Copy D Replica

11. Where is the best location to backup your data? (Select 2 answers).

Internal Hard Drive Cloud Storage (Google Drive, One Drive,


A B
etc.)

C Drawer D External Hard Drive

12. Regular preventive maintenance can promote system failure.

A False B True

13. Maintenance is important in reducing computer hardware and software issues.

A True B False

14. These are the reasons why maintenance should be conducted: (Select 3 answers).

A Reduced repair costs B Increased equipment stability

C Extended device warranty D Increased data protection


15. It is important to create documentation for any type of preventive maintenance, so that
you can also check how often do certain hardware and software issues occur.

A True B False

16. Maintenance for computer hardware can be done by irregularly checking cables,
components, and peripherals.

A False B True

17. Before you conduct troubleshooting activities, what are the things you must verify to your
customer? (Select 3 answers).

Date of last backup Availability of backup media for data


A B
restoration

C Data integrity of the backup D Arrangement of backup cost

18. Regular cleaning of computer components should be done to reduce overheating.

A True B False

19. _______________ maintenance can be done by making sure that computer updates are
current.

A Software B Hardware

C Computer D User

20. What are the simple tasks to be done when conducting software maintenance? (Select 2
answers).

Remove unused and unwanted Review and check software updates


A B
programs

C Defragment of flash drive D Install more applications

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