Common Computer Problems
and How to Troubleshoot Them
BY Jackson 0792047134
1. Computer Won’t Turn On
• Ensure the power cable is plugged in correctly.
• Check the power outlet using another device.
• Remove the battery (laptops) and power with
adapter.
• Try a different power cable or adapter.
• Check for signs of hardware damage (e.g.
burnt smell).
2. Computer Running Slow
• Close unused programs and tabs.
• Use Task Manager to check resource usage.
• Scan for malware or viruses.
• Uninstall unnecessary startup programs.
• Upgrade RAM or switch to SSD.
3. No Internet Connection
• Ensure Wi-Fi is enabled and connected.
• Restart router and computer.
• Use Network Troubleshooter.
• Reset TCP/IP via CMD: ipconfig /release,
/renew, /flushdns.
4. Blue Screen of Death (BSOD)
• Note error code displayed.
• Restart in Safe Mode.
• Update or rollback drivers.
• Run SFC: sfc /scannow.
• Scan for RAM errors.
5. Overheating Computer
• Clean dust from vents and fans.
• Use laptop cooling pads.
• Ensure airflow isn’t blocked.
• Replace thermal paste if needed.
6. Unresponsive Programs
• Use Task Manager to end task.
• Restart or reinstall the software.
• Update the software.
• Check compatibility with OS.
7. Peripheral Devices Not Working
• Reconnect device or change USB port.
• Check Device Manager for errors.
• Update or reinstall drivers.
• Test the device on another computer.
8. Boot Issues or Looping
• Enter Safe Mode.
• Use Startup Repair in recovery options.
• Check boot order in BIOS.
• Reinstall OS after backup if needed.
9. Blank or Flickering Screen
• Check cable connections and brightness.
• Test with another monitor.
• Update display drivers.
• Replace graphics card if faulty.
10. System Freezes or Restarts
• Check for overheating.
• Run virus scan.
• Update BIOS and drivers.
• Run RAM test and chkdsk.
