TESDA-OP CO-01-F11

(Rev.No.00-03/08/17)

COMPETENCY-BASED CURRICULUM

COURSE DESIGN

Course Title : COMPUTER SYSTEMS SERVICING NCII

Nominal Duration : 280 hours
Course Description : This course is designed to develop knowledge, skills,
and attitudes of a Computer Service Technician in
accordance with industry standards. It covers basic,
common and core competencies such as installing, Set-
up computer networks, Set-up Server, and Maintaining
computer systems and networks.
TRAINEE ENTRY REQUIREMENTS

Trainees or students wishing to gain entry into this course should possess the
following requirements:

 Can communicate either oral or written;

 Must pass the trainability/aptitude test.
 Physically and mentally fit.

 With good moral character.

 Can perform basic mathematical and logical computations.

 Analytical and logical thinking

CBC IN Computer System Serving NC II SPB 92895 P a g e |1

COURSE STRUCTURE:
BASIC COMPETENCIES
(40 hours)
Units of Module Title Learning Outcomes Nominal Duration
Competency
10 hours
1. Participate in 1.1 Participating in 1.1.1 Obtain and
workplace convey workplace
communication workplace information
communication 1.1.2 Complete
relevant work-related
document
1.1.3 Participate in
workplace meeting
and discussion

2.1 Working in a 10 hours

2. Work in a team team environment 2.1.1 Describe team
environment role and scope
2.1.2 Identify own
role and
responsibility within
team
2.1.3 Work as a
team member

3.1 Practicing career 10 hours

3. Practice career professionalism 3.1.1 Integrate
professionalism personal objectives
with organizational
goals.
3.1.2 Set and meet
work priorities.
3.1.3 Maintain
professional growth
and development.

4.1 Practicing 10 hours

4. Practice occupational health 4.1.1 Identify
occupational health and safety hazards and risks.
and safety procedure 4.1.2 Evaluate
procedures hazards and risks.
4.1.3 Control
hazards and risks.
4.1.4 Maintain
occupational health
and safety
awareness.

CBC IN Computer System Serving NC II SPB 92895 P a g e |2

 COMMON COMPETENCIES
(80 hours)
Units of Module Title Learning Outcomes Nominal Duration
Competency
10 hours
1. Apply quality 1.1 Applying quality 1.1.1 Assess quality
standards standards of received materials
1.1.2 Assess own
work
1.1.3 Engage in
quality improvement

2.1 Performing 10 hours

2. Perform computer computer operations 2.1.1 Plan and
operations prepare for tasks to
be undertaken
2.1.2 Input data into
computer
2.1.3 Access
information using
computer
2.1.4 Produce
output/data using
computer system
2.1.5 Use basic
functions of a web
browser to locate
information
2.1.6 Maintain
computer equipment
and systems

3. Perform 3.1 Performing 10 hours

mensuration and mensuration and 3.1.1 Select
calculation calculation measuring
instruments
3.1.2 Carry out
measurements and
calculation
3.1.3 Maintain
measuring
instruments

4.1 Preparing and 10 hours

4. Prepare and interpreting technical 4.1.1 Identify
interpret technical drawing different kinds of
drawing technical drawings
4.1.2 Interpret
technical drawing
4.1.3 Prepare/make

CBC IN Computer System Serving NC II SPB 92895 P a g e |3

 changes on
electrical/electronic
schematics and
drawings
4.1.4 Store
technical drawings
and equipment/
instruments

5.1 Using hand tools 10 hours

5. Use hand tools 5.1.1 Plan and
prepare for tasks to
be undertaken
5.1.2 Prepare hand
tools
5.1.3 Use
appropriate hand
tools and test
equipment
5.1.4 Maintain hand
tools

6.1 Terminating and 10 hours

6. Terminate and connect electrical 6.1.1 Plan and
connect electrical wiring and prepare for
wiring and electronics circuit termination/connecti
electronics circuit on of electrical
wiring/electronics
circuits
6.1.2
Terminate/connect
wiring/electronic
circuits
6.1.3 Test
termination/connecti
ons of electrical
wiring/electronics
circuits

7. Test electronic 7.1 Testing 7.1.1Determine 20 hrs

components electronic criteria for testing
components electronics
components
7.1.2Plan an
approach for
component testing
7.1.3Test
components
7.1.4Evaluate the
testing process

CBC IN Computer System Serving NC II SPB 92895 P a g e |4

 CORE COMPETENCIES
(160 hours)
Units of Module Title Learning Outcomes Nominal Duration
Competency
1. Install computer 1.1 Installing 1.1.1 Assemble 40 hours
systems and computer systems computer
networks and networks hardware
1.1.2 Prepare
installer
1.1.2 Install
operating system
and drivers for
peripherals/ devices
1.1.3 Install the
computer application
software
1.1.4 Conduct test
and documentation

2. Set-up computer 2.1 Setting-Up 40 hours

networks Computer Networks 2.1.1 Install network
cables
2.1.2 Set network
configuration
2.1.3 Set router/Wi-
Fi/ wireless access
point/repeater
configuration
2.1.4 Inspect and
test the configured
computer networks

3. Set-up Computer 3.1 Set-upping 3.1.1 Set-up user 40 hours

Servers Computer Servers access
3.1.2 Configure
network services

3.1.3 Perform
testing,
documentation and
pre-deployment
procedures
4. Maintain and 4.1 Maintaining and 40 hours
repair computer repairing computer 4.1.1 Plan and
systems and systems and prepare for
networks networks maintenance and
repair
4.1.2 Maintain
computer systems
and networks

CBC IN Computer System Serving NC II SPB 92895 P a g e |5

 4.1.3 Diagnose
faults of computer
systems and
networks
4.1.4 Rectify/correct
defects in computer
systems and
networks
4.1.5 Inspect and
test the computer
systems and
networks

RESOURCES Tools Equipment Materials

 Operating System  Hubs/switches  UTP Cat. 5 cables

 Application program  CDROMs  UTP Cat.3 cables
 Components / Dividers  Modem/router  RJ 45 modular plug
 Oscilloscope  Printers  Learning Manuals
 Rulers  Hubs  Work Instruction
 T-square  Server  Hand-outs
 Calculator  Peripherals  Board marker
 Multi-tester  Desktop Computers  White board
 Soldering gun  Schematic diagrams
 Pliers  Charts
 Cutters  Block diagrams
 Screw drivers  Layout plans
 Goggles  Location Plans
 Gloves  Instrumentation diagrams
 Protractor  Loop diagrams
 Steel rule  System Control diagrams
 LAN tester  Drawing boards
 Utility softwares
 Anti-static wrist wrap
 Masks
 Crimping tools
 Flashlights
 Sharp pointed tweezers
 Mirror (inspection)
 Soldering gun

CBC IN Computer System Serving NC II SPB 92895 P a g e |6

ASSESSMENT METHODS:
 Hands on
 Direct observation
 Practical demonstration
 Oral and written exam

COURSE DELIVERY:
 Lecture-demonstration
 Self-paced instruction
 Group discussion

TRAINERS QUALIFICATION (TQ II)

• Holder of National TVET Trainer’s Certificate (NTTC) Level 1

• *Must have at least 2 years relevant job/industry experience

*Optional. Only when required by the hiring institution

CBC IN Computer System Serving NC II SPB 92895 P a g e |7

 MODULES OF INSTRUCTION

BASIC COMPETENCIES

COMPUTER SYSTEMS SERVICING NC II

Modules of Instruction

CBC IN Computer System Serving NC II SPB 92895 P a g e |8

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE
COMMUNICATION
MODULE TITLE : PARTICIPATING IN WORKPLACE
COMMUNICATION
MODULE DESCRIPTOR : This module covers the knowledge, skills and
attitudes required to obtain, interpret and
convey information in response to
workplace requirements.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:
LO1. Obtain and convey workplace information
LO2. Complete relevant work related documents.
LO3. Participate in workplace meeting and discussion.

CBC IN Computer System Serving NC II SPB 92895 P a g e |9

LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Specific •Effective  Fax Group  Written test
and relevant communication machine discussion  Direct
information is •Different Observation
 Telephone Interaction
accessed modes of  Interviews/
from communication  Writing questioning
appropriate •Written materials
sources communication  Internet
1.2 Effective  Face to
questioning, face
active  Electronic
listening and and two
speaking way radio
skills are
 Written
used to
including
gather and
electronic,
convey
memos,
information
instruction
1.3 Appropri
and forms,
ate medium
non-verbal
is used to
including
transfer
gestures,
information
signals,
and ideas
signs and
1.4 Appropri
diagrams
ate non-
verbal
communicatio
n is used
1.5 Appropri
ate lines of
communicatio
n with
supervisors
and
colleagues
are identified
and followed
1.6 Defined
workplace
procedures
for the
location and
storage of
information
are used
1.7 Personal

CBC IN Computer System Serving NC II SPB 92895 P a g e | 10

interaction is
carried out
clearly and
concisely

L02. COMPLETE RELEVANT WORK RELATED DOCUMENTS

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1.1 Team 1.1. Comple  Fax Group  Demonstrati
meetings are te work machine discussion on
attended on related  Observation
 Telephone Interaction
time documents  Interviews/
1.2 Own  Writing questioning
1.2. Estimat materials
opinions are e, calculate
clearly  Internet
and record
expressed  Face to
routine
and those of face
workplace
others are  Electronic
measures
listened to and two
without 1.3. Basic
mathematical way radio
interruption
processes of Written
1.3 Meeting
addition, including
inputs are
subtraction, electronic,
consistent
division and memos,
with the
multiplication instruction
meeting
and forms,
purpose and
non-verbal
established
including
protocols
gestures,
1.4 Workpla
signals, signs
ce
and diagrams
interactions
are
conducted in
a courteous
manner
1.5 Questio
ns about
simple routine
workplace
procedures
and maters
concerning
working
conditions of
employment
are asked
and
responded to
1.6 Meeting

CBC IN Computer System Serving NC II SPB 92895 P a g e | 11

s outcomes
are
interpreted
and
implemented

LO3. PARTICIPATE IN WORKPLACE MEETINGS AND DISCUSSIONS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Range of •Technology  Fax Group  Demonstrati
forms relevant to the machine discussion on
relating to enterprise and  Observation
 Telephone Interaction
conditions of the individual’s  Interviews/
employment work  Writing questioning
are • Gather and materials
completed provide  Internet
accurately information in  Face to
and legibly response to face
1.2 Workplac workplace  Electronic
e data is Requirements and two
recorded on •Kinds of way radio
standard workplace
Written
workplace report
including
forms and
electronic,
documents
memos,
1.3 Basic
instruction
mathematica
and forms,
l processes
non-verbal
are used for
including
routine
gestures,
calculations
signals, signs
1.4 Errors in
and diagrams
recording
information
on forms/
documents
are identified
and properly
acted upon
1.5 Reporting
requirements
to supervisor
are
completed
according to
organization
al guidelines

UNIT OF COMPETENCY : WORK IN A TEAM ENVIRONMENT

CBC IN Computer System Serving NC II SPB 92895 P a g e | 12

MODULE TITLE : WORKING IN A TEAM ENVIRONMENT

MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudes
required to relate in a work based environment.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Describe and identify team role and responsibility in a team.

LO2. Identify own role and responsibility within team

LO3. Work as a team member

LO1. DESCRIBE TEAM ROLE AND SCOPE

CBC IN Computer System Serving NC II SPB 92895 P a g e | 13

 Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1.1. The •Difference The following Group discussion  Demonstration
role and between team resources MUST  Observation
objective of and group be provided: Interaction  Interviews/
the team is •Different questioning
identified from source of Standard
available information operating
sources of •Objectives procedure (SOP)
information and goals of of workplace
1.2. Team team  Job procedures
parameters,  Client/supplier
reporting instructions
relationships  Quality
and standards
responsibilities  Organizational
are identified or external
from team personnel
discussions
and
appropriate
external
sources

LO2. IDENTIFY OWN ROLE AND RESPONSIBILITY WITHIN TEAM

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
2.1.Individual =Team The following Group discussion  Demonstration
role and structure resources MUST  Observation
responsibilities =Team roles be provided: Interaction  Interviews/
within the =Group questioning
team planning and Standard
environment decision operating
are identified making procedure (SOP)
2.2.Roles and of workplace
responsibility  Job
of other team procedures
members are  Client/supplier
identified and instructions
recognized  Quality
2.3.Reporting standards
relationships  Organizational
within team or external
and external personnel
to team are
identified

LO3. WORK AS ATEAM MEMBER

CBC IN Computer System Serving NC II SPB 92895 P a g e | 14

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1.1. Effectiv •Communicate The following Group discussion  Demonstration
e and appropriately, resources MUST  Observation
consistent with be provided: Interaction  Interviews/
appropriate
forms of the culture of questioning
communicat the workplace  SOP of
ions used •Communicati workplace
and on process  Job
interactions • Group procedures
undertaken planning and  Organization
with team decision or external
members making personnel
who
contribute to
known team
activities
and
objectives
1.2. Effectiv
e and
appropriate
contribution
s made to
complement
team
activities
and
objectives,
based on
individual
skills and
competenci
es and
workplace
context
1.3. Observ
ed protocols
in reporting
using
standard
operating
procedures
1.4. Contrib
ute to the
developmen
t of team
work plans
based on an

CBC IN Computer System Serving NC II SPB 92895 P a g e | 15

understandi
ng of
team’s role
and
objectives
and
individual
competenci
es of the
members.

CBC IN Computer System Serving NC II SPB 92895 P a g e | 16

UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM

MODULE TITLE : PRACTICING CAREER PROFESSIONALISM

MODULE DESCRIPTOR : This module covers the knowledge, skills and

attitudes in promoting career growth and

advancement, specifically to integrate personal

objectives with organizational goals set and meet

work priorities and maintain professional growth

and development.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Integrate personal objectives with organizational goals

LO2. Set and meet work priorities

LO3. Maintain professional growth and development

CBC IN Computer System Serving NC II SPB 92895 P a g e | 17

 LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1Personal •Work values The following Group  Demonstration
growth and and ethics resources discussion  Observation
work plans are (Code of MUST be  Interviews/
pursued Conduct, Code provided: Interaction questioning
towards of Ethics, etc.)
improving the •Understanding Workplace
qualifications personal  Code of
set for the objectives ethics
profession •Understanding 
1.2Intra- and organizational Organizational
interpersonal goals goals
relationships is  Hand outs
are maintained and Personal
in the course of development-
managing social aspects
oneself based  CD’s, VHS
on tapes,
performance transparencies
evaluation
1.3Commitmen
t to the
organization
and its goal is
demonstrated
in the
performance of
duties

LO2. SET AND MEET WORK PRIORITIES

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
2.1Competing •Managing The following Group  Demonstration
demands are goals and time resources discussion  Observation
prioritized to •Practice MUST be  Interviews/
achieve economic use provided: Interaction questioning
personal, team of resources
and and facilities  Hand outs
organizational •Setting work on
goals and priorities -
objectives. •Practice time Organizational
2.2Resources management KRA
are utilized - Work values
efficiently and and ethics
effectively to - Company
manage work policies and

CBC IN Computer System Serving NC II SPB 92895 P a g e | 18

priorities and standards
commitments - Sample job
2.3Practices targets
along  Learning
economic use guides
and  CD’s, VHS
maintenance of tapes,
equipment and transparencies
facilities are
followed as
per established
procedures

LO3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1Trainings •Career The following Group  Demonstration
and career development resources discussion  Observation
opportunities opportunities MUST be  Interviews/
are identified •Company provided: Interaction questioning
and availed of recognition and
based on job incentives  Quality
requirements •Information on standards
3.2Recognition relevant  GAD
s are licenses and or handouts
sought/receive certifications  CD’s, VHS
d and tapes on
demonstrated professionalis
as proof of m in the
career workplace
advancement  Professional
3.3Licenses licenses
and/or samples
certifications
relevant to job
and career are
obtained and
renewed

CBC IN Computer System Serving NC II SPB 92895 P a g e | 19

UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND

SAFETY PROCEDURES

MODULE TITLE : PRACTICING OCCUPATIONAL HEALTH AND

SAFETY PROCEDURES

MODULE DESCRIPTOR : This module covers the knowledge, skills and

attitudes required to comply with the regulatory

and organizational requirements for occupational

health and safety such as identifying, evaluating

and maintaining occupational health and safety

(OHS) awareness.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Identity hazards and risks

LO2. Evaluate hazards and risks

LO3. Control hazards and risks

LO4. Maintain occupational health and safety awareness

CBC IN Computer System Serving NC II SPB 92895 P a g e | 20

LO1. IDENTIFY HAZARDS AND RISKS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1Safety  OHS The following  Observation
Discussion
regulations and procedures resources  Interview
workplace and practices must be Plant tour
safety and and regulations provided: Symposium
 Hazards/risks
hazard control
identification
practices and and control
 Workplace
procedures are  OHS indicators  Personal
clarified and  Organizational protective
explained based contingency equipment (PPE)
on organization practices  Learning
procedures guides
1.2Hazards/  Hand-outs
risks in the - Organizational
workplace and safety and health
their protocol
corresponding - OHS indicators
indicators are - Threshold limit
identified to value
minimize or - Hazards/risk
eliminate risk to identification and
co-workers, control
workplace and  CD’s, VHS
environment in tapes,
accordance with transparencies
organization
procedures
1.3Contingency
measures
during
workplace
accidents, fire
and other
emergencies
are recognized
and established
in accordance
with
organization
procedures

CBC IN Computer System Serving NC II SPB 92895 P a g e | 21

LO2. EVALUATE HAZARDS AND RISKS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
2.1Terms of  Threshold Limit The following  Observation
Discussion
maximum Value (TLV) resources  Interview
tolerable limits  Effects of must be Plant tour
which when safety hazards provided: Symposium
exceeded will •Communication
result in harm or skills  Hand outs on
damage are •Reporting - Philippine OHS
identified based safety hazards standards
on threshold - Effects of
limit values hazards in the
(TLV) workplace
2.2Effects of the - Ergonomics
hazards are - ECC
determined regulations
2.3OHS issues  TLV table
and/or concerns  CD’s, VHS
and identified tapes,
safety hazards transparencies
are reported to
designated
personnel in
accordance with
workplace
requirements
and relevant
workplace OHS
legislation

CBC IN Computer System Serving NC II SPB 92895 P a g e | 22

 LO3. CONTROL HAZARDS AND RISKS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1Occupational •Organization The following Discussion  Observation
Health and safety and resources  Interview
Safety (OHS) health protocol must be Plant tour
procedures for •Company provided: Symposium
controlling emergency
hazards/risks in procedure  Hand outs on
workplace are practices - Safety
consistently •Respond to Regulations
followed emergency - Clean air act
3.2Procedures - Electrical and
for dealing with fire safety code
workplace - Waste
accidents, fire management
and - Disaster
emergencies preparedness
are followed in and
accordance with management
organization - Contingency
OHS policies measures and
3.3Personal procedures
protective  OHS personal
equipment records
(PPE) is  PPE
correctly used in  CD’s, VHS
accordance with tapes,
organization transparencies
OHS
procedures and
practices

CBC IN Computer System Serving NC II SPB 92895 P a g e | 23

LO4. MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
4.1Emergency- •Workplace The following Discussion  Observation
related drills and OHS personal resources  Interview
trainings are records must be Plant tour
participated in •Information on provided: Symposium
as per emergency-
established related drills  Workplace
organization •Practice  PPE
guidelines and emergency-  OHS personal
procedures related drill skills records
4.2OHS in the workplace  CD’s, VHS
personal tapes,
records are transparencies
completed and  Health record
updated in
accordance with
workplace
requirements

CBC IN Computer System Serving NC II SPB 92895 P a g e | 24

 MODULES OF INSTRUCTION

COMMON COMPETENCIES

COMPUTER SYSTEMS SERVICING NC II

CBC IN Computer System Serving NC II SPB 92895 P a g e | 25

UNIT OF COMPETENCY : APPLY QUALITY STANDARDS

MODULE TITLE : APPLYING QUALITY STANDARDS

MODULE DESCRIPTION : This module covers the knowledge, skills,

attitudes and values needed to apply quality

standards in the workplace. The unit also includes

the application of relevant safety procedures and

regulations, organization procedures and

customer requirements.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Assess quality of received materials

LO2. Assess own work

LO3. Engage in quality improvement

CBC IN Computer System Serving NC II SPB 92895 P a g e | 26

LO1. ASSESS QUALITY OF RECEIVED MATERIALS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1. Work  Procedures The  Field trip  Demonstration
instruction is in obtaining students/traine  Symposium & questioning
obtained and and carrying es must be  Problem  Observation &
work is out work provided with solving questioning
carried out in instructions the following:  Simulation  Third party
accordance  Quality  Work  Individualize report
with standard checking instructions learning
operating procedures  Manuals  On the job
procedures.  Fault (operation training
1.2. Receive identification manual of the
d materials and reporting company/man
are checked ufacturer’s
against instruction/ser
workplace vice manual)
standards 
and Company/wor
specifications. kplace
standards and
1.3. Faulty
specifications
materials
related to
work are
identified and
isolated.
1.4. Faults
and any
identified
causes are
recorded
and/or
reported to
the supervisor
concerned in
accordance
with
workplace
procedures.
1.5. Faulty
materials are
replaced in
accordance
with
workplace
procedures.

CBC IN Computer System Serving NC II SPB 92895 P a g e | 27

LO2. ASSESS OWN WORK

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.6. Docum •Safety and The  Field trip  Demonstration
entation environmental students/traine  Symposium & questioning
relative to aspects of es must be  Problem  Observation &
quality within production provided with solving questioning
the company processes the following:  Simulation  Third party
is identified •Fault   Individualize report
and used. identification Organization learning
1.7. Comple and reporting work  On the job
ted work is •Workplace procedures training
checked procedure in 
against documenting Manufacturer’
workplace completed s Instruction
standards work Manual
relevant to  Customer
the task requirements
undertaken.  Other forms
1.8. Errors
are identified
and isolated.
1.9. Informat
ion on the
quality and
other
indicators of
production
performance
are recorded
in accordance
with
workplace
procedures.
1.10. In
cases of
deviations
from specific
quality
standards,
causes are
documented
and reported
in accordance
with the
workplace’ s

CBC IN Computer System Serving NC II SPB 92895 P a g e | 28

 standards
operating
procedures.

LO3. ENGAGE IN QUALITY IMPROVEMENT

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1.Process •Quality The  Field trip  Demonstration
improvement improvement students/traine  Symposium & questioning
procedures are processes es must be  Problem  Observation &
participated in •Company provided with solving questioning
relative to customers the following:  Simulation  Third party
workplace defined   Individualize report
assignment. • Solution Organization learning
3.2.Work is providing and work  On the job
carried out in decision- procedures training
accordance making 
with process Manufacturer’
improvement s Instruction
procedures. Manual
3.3.Performanc  Customer
e of operation requirements
or quality of  Other forms
product of
service to
ensure
customer
satisfaction is
monitored.

CBC IN Computer System Serving NC II SPB 92895 P a g e | 29

UNIT OF COMPETENCY : PERFORM COMPUTER OPERATIONS

MODULE TITLE : PERFORMING COMPUTER OPERATIONS

MODULE DESCRIPTION : This module covers the knowledge, skills,

attitudes and values needed to perform computer
operations which include inputting, accessing,
producing, and transferring data using the
appropriate hardware and software.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Plan and prepare for tasks to be taken/undertaken

LO2. Input data into computer

LO3. Access information using computer

LO4. Produce output/data using computer systems

LO5. Use basic functions of a Web browser to locate information

LO6. Maintain computer equipment and systems

CBC IN Computer System Serving NC II SPB 92895 P a g e | 30

LO1. PLAN AND PREPARE FOR TASKS TO BE TAKEN, UNDERTAKEN

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1. Require  Reading and The  Modular  Demonstration
ments of task comprehension students/traine  Film & questioning
are skills required to es must be showing  Observation &
determined in interpret work provided with  Computer questioning
accordance instructions and the following: based  Third party
with the to interpret  Equipment: training (e- report
required basic user - 1 unit of learning)  Assessment of
output. manuals computer  Project output product
1.2. Appropri  OH and S - voltage method  Portfolio
ate hardware principles and regulator/UPS  On the job  Computer based
responsibilities  Learning training assessment
and software
 Main types of Materials:
are selected
computers and - Learning
according to
basic features of manuals
task assigned
different - Work
and required
operating instruction
outcome.
systems - Hand-outs
1.3. Task is 
planned to Supplies/materi
ensure that als:
OH & S - Operating
guidelines system
and - Application
procedures program
are followed.
1.4. Client -
specific
guidelines and
procedures
are followed.
1.5. Require
d data security
guidelines are
applied in
accordance
with existing
procedures.

CBC IN Computer System Serving NC II SPB 92895 P a g e | 31

LO2. INPUT DATA INTO COMPUTER

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.6. Data are  Relevant The  Modular  Demonstration
entered into types of students/traine  Film & questioning
the computer software es must be showing  Observation &
using  provided with  Computer questioning
appropriate Communication the following: based  Third party
program/applic skills to identify  Equipment: training (e- report
ation in lines of - 1 unit of learning)  Assessment of
accordance communication, computer  Project output product
with company request advice, - voltage method  Portfolio
procedures. follow regulator/UPS  On the job  Computer based
instructions and  Learning training assessment
1.7. Accurac
receive Materials:
y of
feedback - Learning
information is
 Storage manuals
checked and
devices and - Work
information is
basic categories instruction
saved in
of memory - Hand-outs
accordance

with standard
Supplies/Materi
operating
als:
procedures.
- Operating
1.8. Inputted system
data is stored - Application
in storage program
media
according to
requirements.
1.9. Work is
performed
within
ergonomic
guidelines.

CBC IN Computer System Serving NC II SPB 92895 P a g e | 32

LO3. ACCESS INFORMATION USING COMPUTER

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.10. Correct  Business The  Modular  Demonstration
program/applic application students/traine  Film & questioning
ation is  System es must be showing  Observation &
selected software provided with  Computer questioning
based on job  Basic the following: based  Third party
requirements. ergonomics of  Equipment: training (e- report
1.11. Program keyboard and - 1 unit of learning)  Assessment of
/application computer user computer  Project output product
containing the - voltage method  Portfolio
information regulator/UPS  On the job  Computer based
 Learning training assessment
required is
Materials:
accessed
- Learning
according to
manuals
company
- Work
procedures.
instruction
1.12. Desktop - Hand-outs
icons are 
correctly Supplies/Materi
selected, als:
opened and - Operating
closed for system
navigation - Application
purposes. program
1.13. Keyboar - Disks
d techniques
are carried out
in line with OH
&S
requirements
for safe use of
keyboards.

CBC IN Computer System Serving NC II SPB 92895 P a g e | 33

LO4. PRODUCE OUTPUT/DATA USING COMPUTER SYSTEM

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1. Correct • Computer The  Modular  Demonstration
program/applica peripherals students/traine  Film & questioning
tion is selected • Storage es must be showing  Observation &
based on job devices provided with  Computer questioning
requirements. -Basic the following: based  Third party
3.2. Program/ categories of  Equipment: training (e- report
application memory - 1 unit of learning)  Assessment of
containing the computer  Project output product
information - printer method  Portfolio
required is - voltage  On the job  Computer based
accessed regulator/UPS training assessment
according to  Learning
company Materials:
procedures. - Learning
3.3. Desktop manuals
icons are - Work
correctly instruction
selected, - Hand-outs
opened and 
closed for Supplies/Materi
navigation als:
purposes - Operating
system
- Application
program
- Disks

LO5. USE BASIC FUNCTIONS OF A WEB BROWSER TO LOCATE INFORMATION

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.14. Informati • Web surfing The  Modular  Demonstration
on • Web browsers students/traine  Film & questioning
requirements • Search es must be showing  Observation &
for internet engines provided with  Computer questioning
search are • URLS and the following: based  Third party
established. keywords  Equipment: training (e- report
1.15. Browser • Links - 1 unit of learning)  Assessment of
is launched. • Bookmarking computer  Project output product
- voltage method  Portfolio
1.16. Search regulator/UPS  On the job  Computer based
engine is  Learning training assessment
loaded. Materials:
1.17. Appropri

CBC IN Computer System Serving NC II SPB 92895 P a g e | 34

 ate search - Learning
criteria/or URL manuals
of site is - Work
entered. instruction
- Hand-outs
1.18. Relevant

links are
Supplies/Materi
followed to
als:
locate required
- Operating
information.
system
1.19. Useful - Application
pages are program
bookmarked or - Disks
printed as - Paper
required.

LO6. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
6.1. Procedures • Security The  Modular  Demonstration
for ensuring measures students/traine  Film & questioning
security of data, • Anti-virus es must be showing  Observation &
including regular software/ provided with  Computer questioning
back-ups and programs the following: based  Third party
virus checks are • File  Equipment: training (e- report
implemented in Management - 1 unit of learning)  Assessment of
accordance with computer  Project output product
standard - voltage method  Portfolio
operating regulator/UPS  On the job  Computer based
procedures.  Learning training assessment
6.2. Basic file Materials:
maintenance - Learning
procedures are manuals
implemented in - Work
line with the instruction
standards - Hand-outs
operating 
procedures Supplies/Materi
als:
- Operating
system
- Application
program

CBC IN Computer System Serving NC II SPB 92895 P a g e | 35

UNIT OF COMPETENCY : PERFORM MENSURATION AND
CALCULATION

MODULE TITLE : PERFORMING MENSURATION AND

CALCULATION

MODULE DESCRIPTION : This unit covers the knowledge, skills and

attitudes and values needed identify, care, and
use measuring instruments.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Select measuring instruments

LO2. Carry out measurements and calculation
LO3. Maintain measuring instruments

CBC IN Computer System Serving NC II SPB 92895 P a g e | 36

LO1. SELECT MEASURING INSTRUMENTS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1. Object or • Types of The  Self- paced/  Written/Oral
component to be measuring students/traine modular examination
measured is instruments and es must be  Demonstration  Practical
identified their uses provided with  Small group demonstration
1.2. Correct • Safe handling the following: discussion
specifications are procedures in  Try square  Distance
obtained from using measuring  Protractor learning
relevant source instruments  Steel rule
1.3 Measuring • Reading skills  Taper
tools are selected required to
in line with job interpret work
requirements instruction

LO2. CARRY OUT MEASUREMENTS AND CALCULATION

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1. Appropriate 1. Handling The  Self- paced/  Written/Oral
measuring measuring students/traine modular examination
instrument is instruments es must be  Demonstration  Practical
selected to 2. Performing provided with  Small group demonstration
achieve required mathematical the following: discussion
outcome calculations using  Torque  Distance
1.2. Accurate the four gauge learning
measurements fundamental  Combination
are obtained for operations gauge
job 3. Visualizing  Volume
1.3. Calculatio objects and  Area
n needed to shapes 
complete work 4. Interpreting Circumference
tasks are formulae  Thickness
performed using
the four basic
process of
addition (+),
subtraction (-),
multiplication (x),
and division (/)
1.4. Calculation
involving
fractions,
percentages and

CBC IN Computer System Serving NC II SPB 92895 P a g e | 37

 mixed numbers
are used to
complete
workplace tasks.
1.5. Numerical
computation is
self-checked and
corrected for
accuracy
1.6. Instrument
s are read to the
limit of accuracy
of the tool.

LO3. MAINTAIN MEASURING INSTRUMENTS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1. Measuring • Using The  Self- paced/  Written/Oral
instruments are appropriate students/traine modular examination
not dropped to instruments tools es must be  Demonstration  Practical
avoid damage to avoid damage. provided with  Small group demonstration
3.2. Measuring • Proper procedure the following: discussion
instruments are in cleaning up the  Straight  Distance
cleaned before workplace before edge learning
and after using. and after using  Steel rule
3.3. Proper • Identifying the 
storage of proper storage of Displacement
instruments the instruments to  Inside
undertaken be kept that met diameter
according to the manufacturer’s  Outside
manufacturer’s specifications and diameter
specifications and standard to avoid  Thickness
standard operating damage in  Taper
procedures mismatching  Out of
roundness

CBC IN Computer System Serving NC II SPB 92895 P a g e | 38

 UNIT OF COMPETENCY : PREPARE AND INTERPRET TECHNICAL
DRAWING

MODULE TITLE : PREPARING AND INTERPRETING TECHNICAL

DRAWING

MODULE DESCRIPTION : This module covers the knowledge, skills and

attitude and values needed to prepare/interpret
diagrams, engineering abbreviation and
drawings, symbols and dimensions

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Identify different kinds of technical drawings

LO2. Interpret technical drawing

LO3. Prepare/make changes on electrical/electronic schematics and

drawings

LO4. Store Technical Drawings and Equipment/Instruments

CBC IN Computer System Serving NC II SPB 92895 P a g e | 39

LO1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1. Correct • Drawing The  Lecture/  Written /oral
technical conventions students/traine demonstration  examinations
drawing is • Symbols es must be  Dualized  Direct
selected • Dimensioning provided with training  observation
according to job conventions the following:  Distance  Project method
requirements. • Markup/  Schematic learning  interview
1.2. Technical notation of diagrams
drawings are drawings  Charts
segregated in  Block
accordance with diagrams
the types and  Layout plans
kinds of  Location
drawings plans
 Process and
Instrumentation
diagrams
 Loop
diagrams
 System
control
diagrams

LO2. INTERPRET TECHNICAL DRAWING

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
• Reading skills The  Lecture/  Written /oral
1.1. Compon
ents, required to students/traine demonstration  examinations
assemblies or interpret work es must be  Dualized  Direct
objects are instructions provided with training  observation
 the following:  Distance  Project method
recognized as
Communication  Schematic learning  interview
required.
skills diagrams
1.2. Dimensi • Skills in  Charts
ons of the key interpreting  Block
features of the electrical / diagrams
objects electronic signs  Layout plans
depicted in the and symbols  Location
drawing are Plans
correctly  Process and
identified. Instrumentation

CBC IN Computer System Serving NC II SPB 92895 P a g e | 40

 diagrams
1.3. Symbol
 Loop
s used in the
diagrams
drawing are
 System
identified and
Control
interpreted
diagrams
correctly.
1.4. Drawing
is checked and
validated
against job
requirements
or equipment
in accordance
with standard
operating
procedures.

LO3. PREPARE/MAKE CHANGES ON ELECTRICAL/ELECTRONIC SCHEMATICS

AND DRAWINGS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1.  Drawing The  Lecture/  Written /oral
Electrical/electro conventions students/traine demonstration  examinations
nic schematic is Dimensioning es must be  Dualized  Direct
drawn and Conventions provided with training  observation
correctly Mark the following:  Distance  Project method
identified. up/Notation of  learning  interview
3.2. Correct Drawings Components/di
drawing is viders
identified,  Drawing
equipment are boards
selected and  Rulers
used in  T-square
accordance with  Calculator
job
requirements

CBC IN Computer System Serving NC II SPB 92895 P a g e | 41

LO4. STORE TECHNICAL DRAWINGS AND EQUIPMENT/INSTRUMENTS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
4.1. Care and •Effective ways The  Lecture/  Written /oral
maintenance of to catalogue students/traine demonstration  examinations
drawings are and store es must be  Dualized  Direct
undertaken technical provided with training  observation
according to drawings the following:  Distance  Project method
company •Manual  learning  interview
procedures. methods of Components/di
4.2. Technical handling, storing viders
drawings are and maintaining  Drawing
recorded and paper drawings boards
inventory is •Storing drawing  Rulers
prepared in in digital forms  T-square
accordance with  Calculator
company  Drawings
procedures.  Diagrams
4.3. Proper  Charts
storage of  Plans
instruments is
undertaken
according to
company
procedures

CBC IN Computer System Serving NC II SPB 92895 P a g e | 42

UNIT OF COMPETENCY : USE HAND TOOLS

MODULE TITLE : USING HAND TOOLS

MODULE DESCRIPTION : This unit covers the knowledge, skills and

attitudes on the safe use, handling and
maintenance of tools.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Plan and prepare for tasks to be undertaken

LO2. Prepare hand tools

LO3. Use appropriate hand tools and test equipment

LO4. Maintain hand tools

CBC IN Computer System Serving NC II SPB 92895 P a g e | 43

LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1. Tasks to • Identifying The  Lecture /  Written/ Oral
be undertaken appropriate students/trainee Demonstration examination
are properly hand tools s must be  Distance  Practical
identified • Identifying provided with learning demonstration
1.2. tasks the following:  Film Showing  Observation &
Appropriate • Selecting  Hand tools questioning
hand tools are appropriate (wrenches,
identified and hand tools screwdrivers,
selected pliers, punches,
according to files)
the task
requirements

LO2. PREPARE HAND TOOLS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
2.1. • Operation of The  Lecture /  Written/Oral
Appropriate hand tools students/trainee Demonstration examination
hand tools are • Function of s must be  Distance  Practical
checked for hand tools provided with learning demonstration
proper • Common the following:  Film Showing  Observation &
operation and faults of hand • Hand tools questioning
safety tools (wrenches,
2.2. Unsafe or • Safety screwdrivers,
faulty tools are requirements of pliers, punches,
identified and hand tools files)
marked for  Tool set
repair ( screwdrivers,
according to pliers, punches,
standard wrenches, files)
company
procedure

CBC IN Computer System Serving NC II SPB 92895 P a g e | 44

LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1. Tools are • Function of The  Lecture /  Written/Oral
used according tools students/trainee Demonstration examination
to tasks • Safety s must be  Distance  Practical
undertaken requirements of provided with learning demonstration
3.2. All safety tools the following:  Film Showing  Observation &
procedures in • Proper used  Lubricants questioning
using tools are of tools (oil, grease)
observed at all • Creating  Simple tool
times and report for repairs
appropriate malfunctions, (wrenches,
personal unplanned or screwdrivers,
protective unusual events pliers, punches,
equipment files)
(PPE) are used  Hand
3.3. sharpening
Malfunctions,  Adjustment
unplanned or using correct
unusual events procedures
are reported to
the supervisor

CBC IN Computer System Serving NC II SPB 92895 P a g e | 45

LO4. MAINTAIN HAND TOOLS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
4.1. Tools are • Maintenance The  Lecture /  Written/Oral
not dropped to of tools students/trainees Demonstration examination
avoid damage • Storage of must be provided  Distance  Practical
4.2. Routine tools with the learning demonstration
maintenance • Standard following:  Film Showing  Observation &
of tools operational • Lubricants (oil, questioning
undertaken procedures, grease)
according to principles and • Simple tool
standard techniques in repairs
operational maintaining a (wrenches,
procedures, tools screwdrivers,
principles and pliers, punches,
techniques files)
4.3. Tools are
stored safely
in appropriate
locations in
accordance
with
manufacturer’
s
specifications
or standard
operating
procedures

CBC IN Computer System Serving NC II SPB 92895 P a g e | 46

UNIT OF COMPETENCY : TERMINATE AND CONNECT ELECTRICAL WIRING
AND ELECTRONICS CIRCUIT

MODULE TITLE : TERMINATING AND CONNECTING ELECTRICAL

WIRING AND ELECTRONICS CIRCUIT COMPONENT

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes and
values needed to terminate and connect electrical wiring
and electronic circuits.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Plan and prepare for termination/connection of electrical wiring/electronics

circuits

LO2. Terminate/connect wiring/electronic circuits

LO3. Test termination/connections of electrical wiring/electronics circuits

CBC IN Computer System Serving NC II SPB 92895 P a g e | 47

LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICAL
WIRING/ELECTRONICS CIRCUITS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1.Undertook The  Film Viewing  Demonstration
1.1. Materia
ls are work safely and students/traine  Individualized and Questioning
checked according to es must be Learning  Assessment of
according to workplace and provided with  Direct Output Product
standard the following: Student
specifications
procedures  Materials Laboratory
and tasks
1.2.used  Soldering Experience
1.2. Appropr appropriate lead  On-the-Job
iate tools termination/  Toots and Training
and connection equipment  Project
equipment methods  Pliers Method
are selected 1.3.followed  Personal
according to correct Protective
tasks sequence in Equipment
requirements termination /  Goggles
1.3. Task is connection
planned to process
ensure OH &
S guidelines
and
procedures
are followed
1.4. Electric
al
wiring/electro
nic circuits
are correctly
prepared for
connecting/ter
mination in
accordance
with
instructions
and work site
procedures

CBC IN Computer System Serving NC II SPB 92895 P a g e | 48

LO2. TERMINATE/CONNECT WIRING/ELECTRONIC CIRCUITS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.5. Safety conducted  Film Viewing  Demonstration
procedures in testing of  Materials  Individualized and Questioning
using tools terminated - Cables Learning  Assessment of
are observed connected - Soldering  Direct Output Product
electrical lead Student
at all times
wiring - Wires Laboratory
and
appropriate electronic  Tools and Experience
personal circuits using equipment  On-the-Job
appropriate - Pliers Training
protective
equipment procedures - Cutters  Project
and - Screw drivers Method
are used
standards - Soldering gun
1.6. All work  followed - Multi-tester
undertaken correct  Personal
safely in sequence in protective
accordance termination / equipment
with the connection - Goggles
workplace process - Gloves
and standard
procedures
1.7. Appropr
iate range of
methods in
termination/co
nnection are
used
according to
specifications,
manufacturer’
s
requirements
and safety
1.8. Correct
sequence of
operation is
followed
1.9. Access
ories used
are adjusted,

CBC IN Computer System Serving NC II SPB 92895 P a g e | 49

 if necessary
1.10. Confirm
termination/co
nnection
undertaken
successfully
in accordance
with job
specification

LO3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL

WIRING/ELECTRONICS CIRCUITS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1. Testing of • Using of The  Film Viewing  Demonstration
all completed appropriate students/traine  Individualized and Questioning
termination/ tools in testing es must be Learning  Assessment of
connections of of the different provided with  Direct Output Product
electric circuits the following: Student
wiring/electroni connected to  Materials Laboratory
c circuits is ensure the - Cables Experience
conducted for validity and - Soldering  On-the-Job
compliance conformity of lead Training
with the connection - Wires  Project
specifications • Identify the  Tools and Method
and regulations accurate tools equipment
using to checked the - Pliers
appropriate specified wiring - Cutters
procedures and circuits - Screw drivers
equipment • Reading skills - Soldering gun
3.2. Wiring and required to - Multi-tester
circuits are interpret work  Personal
checked using instruction protective
specified equipment
testing - Goggles
procedures - Gloves
3.3. Unplanned
events or
conditions are
responded to in
accordance
with
established
procedures

CBC IN Computer System Serving NC II SPB 92895 P a g e | 50

UNIT OF COMPETENCY : TEST ELECTRONIC COMPONENTS

MODULE TITLE : TESTING ELECTRONIC COMPONENTS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes
required to test electronic components. It includes
competencies in determining the criteria for testing
electronics components, planning an approach for
component testing, testing the components and
evaluating the testing process.

NOMINAL DURATION : 20 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Determine criteria for testing electronics components

LO2. Plan an approach for component testing

LO3. Test components

LO4. Evaluate testing process

CBC IN Computer System Serving NC II SPB 92895 P a g e | 51

LO1. DETERMINE CRITERIA FOR TESTING ELECTRONICS COMPONENTS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Work Work Safety The following  Film Viewing  Demonstration
instructions requirements resources must  Individualized and
are obtained and economy be provided: Learning Questioning
and clarified of materials  Tools and  Direct Student  Assessment of
based on job with durability equipment Laboratory Output
order or client Knowledge in - Pliers Experience Product
requirements 5S application - Cutters  On-the-Job
1.2 Respo and - Screw drivers Training
nsible observation of - Soldering gun  Project
person is required - Multi-tester Method
consulted for timeframe  Personal
effective and Knowledge of protective
proper work proper handling equipment
coordination and disposal of - Goggles
1.3 Data chemicals - Gloves
sheets/Applic  Working
ation notes area/bench
are obtained  Electronic
and components
interpreted  Testing
based on instruments
manufacturer’ and
s equipment
specifications - Multi-
1.4 Testing meter
criteria are -
defined to Oscilloscope
ensure that -
components Appropriate
meet software
technical and  Assessment
quality rating sheet
requirements  Reporting
1.5 Docum forms
ent and
communicate
testing criteria
to relevant
personnel

CBC IN Computer System Serving NC II SPB 92895 P a g e | 52

LO2. PLAN AN APPROACH FOR COMPONENT TESTING

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.6 Various Principles of The following  Film Viewing  Demonstration
testing electrical/elec resources must  Individualized and
methods are tronic circuits be provided: Learning Questioning
Identified Identifying The following  Direct Student  Assessment of
based on sources of resources must Laboratory Output
types of electricity be provided: Experience Product
electronic Identifying  Tools and  On-the-Job
components conductors and equipment Training
1.7 Charact insulators - Pliers  Project
eristics and - Cutters Method
appropriatene - Screw drivers
ss of testing - Soldering gun
methods to - Multi-tester
be used  Personal
during protective
development equipment
and on - Goggles
completion is - Gloves
determined  Working
1.8 Testing area/bench
methods are  Electronic
considered/se components
lected in  Testing
relation to instruments
appropriate and
testing equipment
strategy - Multi-
1.9 Plan for meter
testing -
components Oscilloscope
is developed -
at specified Appropriate
points during software
development  Assessment
and on rating sheet
completion Reporting
1.10 Require forms
d test &

CBC IN Computer System Serving NC II SPB 92895 P a g e | 53

 measuring
instruments
and tools are
prepared and
checked in
accordance
with
established
procedures
1.11 Record
s system is
established to
document
testing
results,
including
problems and
faults

LO3. TEST COMPONENTS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.12 Testing •Testing The following  Film Viewing  Demonstration
methods are Inductors resources must  Individualized and
applied to • Testing be provided: Learning Questioning
ensure that Capacitors The following  Direct Student  Assessment of
products • Testing Semi- resources must Laboratory Output
meet creative, conductor be provided: Experience Product
production Diode  Tools and  On-the-Job
and technical equipment Training
requirements - Pliers  Project
1.13 Proble - Cutters Method
ms and faults - Screw drivers
detected by - Soldering gun
testing are - Multi-tester
recorded and  Personal
remedial protective
steps taken in equipment
records - Goggles
system is - Gloves
documented  Working
1.14 Proble area/bench
ms and faults  Electronic
detected components
during testing  Testing
are resolved instruments
in accordance and
with agreed equipment
project or - Multi-

CBC IN Computer System Serving NC II SPB 92895 P a g e | 54

 industry meter
practice -
1.15 Evaluat Oscilloscope
e final -
products Appropriate
against the software
previously  Assessment
determined rating sheet
criteria Reporting
1.16 Testing forms
process is
documented
and
summarized
evaluation
report is
submitted to
relevant
personnel

LO4. EVALUATE THE TESTING PROCESS

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1.1 Testing testing logic The following  Film Viewing  Demonstration
methods that gates resources must  Individualized and
were analyzing be provided: Learning Questioning
successful logic The following  Direct Student  Assessment of
and those networks resources must Laboratory Output
that led to analyzing be provided: Experience Product
difficulties are sequence  Tools and  On-the-Job
identified circuits equipment Training
based on - Pliers  Project
industry - Cutters Method
standards - Screw drivers
1.2 Testing - Soldering gun
process and - Multi-tester
records  Personal
system are protective
evaluated equipment
based on - Goggles
standard - Gloves
procedures  Working
1.3 Test area/bench
results/finding  Electronic
s are components
documented  Testing
for instrument
subsequent and
components equipment
testing. - Multi-meter

CBC IN Computer System Serving NC II SPB 92895 P a g e | 55

 - Oscilloscope
-Appropriate
software
 Assessment
rating sheet
Reporting
forms

MODULES OF INSTRUCTION

CORE COMPETENCIES

COMPUTER SYSTEMS SERVICING NC II

CBC IN Computer System Serving NC II SPB 92895 P a g e | 56

UNIT OF COMPETENCY : INSTALL COMPUTER SYSTEMS AND NETWORKS

UNIT MODULE : INSTALLING COMPUTER SYSTEMS AND

NETWORKS

MODULE DESCRIPTOR : This module covers the outcomes required in installing,

assembling and testing computers and common
peripherals

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

PREREQUISITE : NC I

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Assemble computer hardware

LO2. Prepare installer

LO3. Install operating system and drivers for peripherals/ devices

LO4. Install the computer application software

LO5. Conduct testing and documentation

CBC IN Computer System Serving NC II SPB 92895 P a g e | 57

LO1. ASSEMBLE COMPUTER HARDWARE

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Unit • Basic terms, The  Lecture  Written
assembly is concepts, students/trainee examination
 Discussion
planned and functions and s must be
prepared to characteristics provided with  Demonstration  Practical
examination
ensure OH&S of PC hardware the following:  Viewing
policies and components  Personal multimedia
procedures are • Structure of Protective
followed in operating equipment ( ex.
accordance systems protective
with systems • eyewear, anti
requirements Familiarization static wrist
1.2 Materials with the various wrap)
necessary to computer  Electronic
complete the systems’ laboratory hand
work are components tools (assorted
identified and and peripherals pliers, assorted
obtained in screw drivers,
accordance soldering iron &
with desoldering
established tool)
procedures and  LAN tester
checked  Crimping
against tools
systems  RS 232 pin
requirements exertion/
1.3 Tools, extraction tool
equipment and  Flashlights
testing devices  Mirror
needed to carry (inspection)
out the  Hand-outs
installation
work are
obtained in
accordance
with
established
procedures and

CBC IN Computer System Serving NC II SPB 92895 P a g e | 58

 checked for
correct
operation and
safety

LO2. PREPARE INSTALLER

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
2.1 Portable Installers The  Lecture  Written
bootable preparation students/trainee examination
 Discussion
devices are and OS s must be
created in installation provided with  Demonstration  Practical
examination
accordance procedures the following:  Viewing
with software Application  Personal multimedia
manufacturer and Protective
instruction devices/drivers equipment ( ex.
2.2 Customized installation protective
installers are procedures eyewear, anti
prepared in Desktop PC static wrist
accordance interface/ hook wrap)
with software up procedures  Electronic
utilization guide laboratory hand
and end user tools (assorted
agreement. pliers, assorted
2.3 Installation screw drivers,
of portable soldering iron &
applications desoldering
are carried out tool)
in accordance  LAN tester
with software  Crimping
user guide and tools
software  RS 232 pin
license exertion/
extraction tool
 Flashlights
 Mirror
(inspection)
 Hand-outs
 Diagnostic
software or
utilities
 Hand-outs

CBC IN Computer System Serving NC II SPB 92895 P a g e | 59

LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/
DEVICES

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1 Operating • Different The  Lecture  Written
system (OS) is types of students/trainee examination
 Discussion
installed in computer s must be
accordance systems error. provided with  Demonstration  Practical
examination
with • Software as the following:  Viewing
established tools for  Personal multimedia
installation diagnosing Protective
procedures and computer equipment ( ex.
to comply with systems. protective
end-user • Hand tools eyewear, anti
requirements and its uses. static wrist
3.2 • Procedures in wrap)
Peripherals/ diagnosing  Electronic
devices drivers computer laboratory hand
are installed systems tools (assorted
and configured pliers, assorted
in accordance screw drivers,
with soldering iron,
manufacturer’s desoldering
instructions tool)
and/or OS  LAN tester
installation  Crimping
procedures. tools
3.3 OS and  RS 232 pin
drivers exertion/
updates/patche extraction tool
s are accessed  Flashlights
and installed in  Device
accordance drivers ,
with operating
manufacturer’s system
recommendatio  Appropriate
ns and software
requirements application
3.4 On- programs
going checks of  Diagnostic
the quality of software or

CBC IN Computer System Serving NC II SPB 92895 P a g e | 60

 the work are utilities
undertaken in  Hand-outs
accordance
with
established
procedures

LO4. Install the computer application software

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
4.1 Application Application The  Lecture  Written
software are packages & use students/trainees examination
 Discussion
installed based of application must be provided
on software programs with the  Demonstration  Practical
examination
installation Drivers/ following:  Viewing
guides, end- Software update  Personal multimedia
user procedures Protective
requirements Application equipment ( ex.
and software software license protective
license agreements eyewear, anti
agreement static wrist wrap)
4.2 Variation to  Electronic
application laboratory hand
software tools (assorted
installation is pliers, assorted
carried out in screw drivers,
accordance to soldering iron,
customer/client desoldering tool)
requirements  LAN tester
4.3 Software  Crimping tools
updates are  RS 232 pin
accessed and exertion/
installed in extraction tool
accordance with  Flashlights
manufacturer’s  Device
recommendatio drivers ,
ns and operating system
requirements  Appropriate
software
application
programs
 Diagnostic
software or
utilities
 Hand-outs

CBC IN Computer System Serving NC II SPB 92895 P a g e | 61

LO5. Conduct testing and documentation

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Devices / Stress testing The  Lecture  Written
systems procedures students/trainees examination
 Discussion
and/or 5S and 3Rs must be provided
environmental with the  Demonstration  Practical
installation is examination
tested to policies following:  Viewing
determine Troubleshootin  Personal multimedia
whether it g skills Protective
conforms to equipment ( ex.
requirements protective
eyewear, anti
1.2 Stress
static wrist wrap)
test is
 Electronic
conducted to
laboratory hand
ensure
tools (assorted
reliability of
pliers, assorted
equipment in
screw drivers,
accordance
soldering iron,
with
desoldering tool)
manufacturer’s
 LAN tester
instructions
 Crimping tools
and system
requirements  RS 232 pin
exertion/
1.3 5S and extraction tool
3Rs are  Flashlights
followed  Device
according to drivers ,
environmental operating system
policies  Appropriate
1.4 Documen software
tation in application
relation to the programs
test is  Diagnostic
forwarded to software or
appropriate utilities
personnel  Hand-outs
and/or
authority in
accordance
with

CBC IN Computer System Serving NC II SPB 92895 P a g e | 62

requirements

UNIT OF COMPETENCY : SET-UP COMPUTER NETWORKS

MODULE TITLE : SETTING-UP COMPUTER NETWORKS

MODULE DESCRIPTOR : This unit covers the knowledge, skills and

attitudes needed to diagnose computer systems
and networks

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NCII

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Install network cables

LO2. Set network configuration

LO3. Set router/Wi-Fi/ wireless access point/repeater configuration

LO4. Inspect and test the configured computer networks

CBC IN Computer System Serving NC II SPB 92895 P a g e | 63

LO1. INSTALL NETWORK CABLES

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Cable 1.1. Computer The  Lecture  Written
routes are network students/trainees examination
concepts
 Discussion
determined must be provided
1.2. Network  Demonstration  Practical
and planned in with the
cable examination
accordance following:  Viewing
installation  Tools: multimedia
with network
1.3. Copper - Screw drivers
design and cable
actual (assorted)
splicing
installation and cable
- Pliers
site. testing (assorted)
- Soldering iron
1.2 Network
- Wrenches
materials
- Utility software
necessary to
- Computer
complete the
system
work are
 Policies and
identified and
procedures:
obtained in
- Procedures and
accordance
guidelines
with
- Safety
established
procedures precautions
and checked
against
systems
requirements
1.3 Tools,
equipment
and testing
devices
needed to
carry out the
installation
work are
obtained in
accordance
with
established
procedures

CBC IN Computer System Serving NC II SPB 92895 P a g e | 64

and checked
for correct
operation and
safety
1.4 Appropri
ate personal
protective
equipment is
used and OHS
policies and
procedures
are followed
1.5 Copper
cable splicing
is performed
based on
Electronic
Industries
Alliance/Telec
ommunication
s Industry
Association
(EIA/TIA)
standards
1.6 Network
cables and
cable
raceway are
installed in
accordance
with
established
procedures
and
installation
requirements
1.7 Installatio
n work is
performed and
is checked to
ensure no
unnecessary
damage has
occurred and
complies with
requirements
1.8 OHS
standards and
5S principles

CBC IN Computer System Serving NC II SPB 92895 P a g e | 65

 are followed
according to
enterprise
requirements
1.9 Excess
components
and materials
are disposed of
based on
WEEE
directives and
3Rs waste
management
program.

LO2. SET NETWORK CONFIGURATION

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Network • Software The  Lecture  Written
connectivity (operating students/trainees examination
 Discussion
of each system, must be provided
 Demonstration  Practical
terminal is application with the
examination
checked in software) following:  Viewing
accordance • Electrical  Tools: multimedia
with theory - Screw drivers
network • Computer (assorted)
design. monitors -Pliers (assorted)
• Techniques for -Wrenches
1.2 Any fault
diagnosing - Utility software
or problem in
computer  Materials:
the network
system is system -Connectors
- Adaptors
diagnosed and
-Diskettes
remedied in
-CD ROM
line with the
 Computer
standard
system:
operating
-Complete set of
procedures.
working
1.3 Network computer
interface card - Spare of all
(NIC) settings components
are configured  Testing
in accordance devices:
with network - Multi-meter
design. -Oscilloscope
1.4 Communi -Appropriate
cation software
checking
between

CBC IN Computer System Serving NC II SPB 92895 P a g e | 66

 terminals are
carried out in
accordance
with OS
network
configuration
guides
1.5 Unplanne
d events or
conditions are
responded to
in accordance
with
established
procedures

LO3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER

CONFIGURATION

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1Client Router/Wi-Fi/ The  Lecture  Written
Device wireless access students/trainees examination
point/repeater  Discussion
systems must be provided
configuration  Demonstration  Practical
settings are with the
Network examination
configured in following:  Viewing
interface card multimedia
accordance (NIC) settings
 Tools:
with Network cables - Screw drivers
manufacturers’ (assorted)
instructions -Pliers (assorted)
and end-user -Wrenches
preferences - Utility software
 Materials:
1.2Local area
-Connectors
network (LAN)
- Adaptors
port is
-Diskettes
configured in
-CD ROM
accordance
 Computer
with
system:
manufacturers’
-Complete set of
instructions
working
and network
computer
design
- Spare of all
1.3Wide area components
network  Testing
(WAN) port is devices:
configured in - Multi-meter
accordance -Oscilloscope
with -Appropriate
manufacturers’ software

CBC IN Computer System Serving NC II SPB 92895 P a g e | 67

 instructions
and network
design
1.4Wireless
settings are
configured in
accordance
manufacturers’
instructions,
network
design and
end-user
preferences
1.5Security/
Firewall/
Advance
settings are
configured in
accordance
with
manufacturers’
instructions
and end-user
preferences

LO4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
4.1 Final Device systems The  Lecture  Written
inspections are settings students/trainees examination
configuration  Discussion
undertaken to must be provided
Local area  Demonstration  Practical
ensure that the with the
network (LAN) examination
configuration following:  Viewing
port configuration multimedia
done on the Wide area
 Computer
computer network (WAN) system:
networks port configuration -Servers
conforms with -Workstations
the -Printers
manufacturer’s  Policies and
instruction/manu procedures:
al -Procedures and
4.2 Computer guidelines for
networks are testing
checked to  Testing
ensure safe devices:
operation. -Network cable
4.3 Reports are tester
prepared/compl -Hubs

CBC IN Computer System Serving NC II SPB 92895 P a g e | 68

eted according  Others:
to company -Papers (for
requirements report
Final generation)
inspections are -AC line (to
undertaken to supply power
ensure that the
configuration
done on the
computer
networks
conforms with
the
manufacturer’s
instruction/manu
al

CBC IN Computer System Serving NC II SPB 92895 P a g e | 69

UNIT OF COMPETENCY : SET-UP COMPUTER SERVERS

MODULE TITLE : SETTING -UP COMPUTER SERVERS

MODULES DESCRIPTOR : This unit covers the knowledge, skills and

attitudes needed to configure computer systems
and networks

NOMINAL DURATION : 40 hours

CERFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Set-up user access

LO2. Configure network services

LO3. Perform testing, documentation and pre-deployment procedures

CBC IN Computer System Serving NC II SPB 92895 P a g e | 70

LO1. Set-up user access

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 User folder is 2.1.Network The  Lecture  Written
created in operating system students/trainee examination
 Discussion
accordance with (NOS) features s must be
 Demonstration  Practical
network 2.2.Computer provided with examination
operating system servers and the following:  Viewing
(NOS) features functions  OH & S multimedia
1.2 User access 2.3.Types of policies and
level is Network services procedures
configured based - OH & S
on NOS features policies
and established
network access - manuals
policies/end-user  Computer
requirements. systems and
1.3 Security networks
check is - 1 Server
performed in - Peripherals
accordance with - 1 Desktop
established Computers
network access  Materials
policies/end-user
- Wires and
requirements
Cables
- Appropriate
Software
- Computer
Storage Media
 Tools
- Pliers
- Philips screw
driver

Equipment/testi
ng devices
- Computer
 Personal

CBC IN Computer System Serving NC II SPB 92895 P a g e | 71

 protective
equipment
- Anti-static wrist
wrap

LO2. Configure network services

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
2.1. Normal Setting-up and The students/  Lecture  Written
functions of configuring trainees must examination
 Discussion
server are servers be provided with
 Demonstration  Practical
checked in Installing and the following: examination
accordance with configuring  OH & S  Viewing
manufacturer’s modules/add-ons policies and multimedia
instructions Configuration of procedures
2.2. Required network services - OH & S
modules /add- policies
ons are
installed/updated - manuals
based on NOS  Computer
installation systems and
procedures networks
2.3. Network - 1 Server
services to be - Peripherals
configured are - 1 Desktop
confirmed based Computers
on user/system  Materials
requirements
- Wires and
2.4.Operation of
Cables
network services
are checked - Appropriate
based on Software
user/system - Computer
requirements Storage Media
2.5.Unplanned  Tools
events or - Pliers
conditions are - Philips screw
responded to in driver
accordance with 
established Equipment/testi
procedures ng devices
- Computer
 Personal
protective
equipment

CBC IN Computer System Serving NC II SPB 92895 P a g e | 72

 - Anti-static wrist
wrap

LO3. PERFORM TESTING, DOCUMENTATION AND PRE-DEPLOYMENT

PROCEDURES

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1. Pre- Testing The students  Lecture  Written
deployment procedures /trainees must examination
 Discussion
procedures is Pre-deployment be provided with
 Demonstration  Practical
undertaken procedures and the following: examination
based on practices  OH & S  Viewing
enterprise Enterprise policies and multimedia
policies and policies and procedures
procedures procedures - OH & S
3.2. Operation policies
and security
check are - manuals
undertaken  Computer
based on end- systems and
user networks
requirements - 1 Server
3.3. Reports are - Peripherals
prepared/comple - 1 Desktop
ted according to Computers
enterprise  Materials
policies and
- Wires and
procedures
Cables
- Appropriate
Software
- Computer
Storage Media
 Tools
- Pliers
- Philips screw
driver

Equipment/testi
ng devices
- Computer
 Personal
protective

CBC IN Computer System Serving NC II SPB 92895 P a g e | 73

 equipment
- Anti-static wrist
wrap

UNIT OF COMPETENCY : MAINTAIN AND REPAIR COMPUTER

SYSTEMS AND NETWORKS

MODULE TITLE : MAINTAINING AND REPAIR COMPUTER

SYSTEMS AND NETWORKS

MODULE DESCRIPTOR : This module covers the knowledge, skills and

attitude needed to maintain computer systems and
networks

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able to:

LO1. Plan and prepare for the maintenance and repair

LO2. Maintain computer systems and networks

LO3. Diagnose faults of computer systems and networks

LO4. Rectify/correct defects in computer systems and networks

LO5. Inspect and test the computer systems and networks

CBC IN Computer System Serving NC II SPB 92895 P a g e | 74

LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR.

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1. Planning and The  Lecture  Written
Maintenance preparing for students/trainees examination
 Discussion
and/or maintenance must be provided
 Demonstration  Practical
Diagnosis of Computer with the
examination
faults is systems following:  Viewing
planned and maintenance  OHS multimedia
prepared in procedures guidelines and
line with job  Use and policies.
requirements. operation of  PC
1.2. Tools, tools, specifications
equipment instruments  Network
and testing and testing designs
devices devices  Schematic
needed for the Diagrams
maintenance

are obtained Books/magazine
and checked s
for correct
 Manuals
operation and
safety
1.3. Materials
necessary to
complete the
work are
obtained in
accordance
with
established
procedures
and checked
against job
requirements
1.4.OHS
policies and
procedures
are followed in

CBC IN Computer System Serving NC II SPB 92895 P a g e | 75

 line with job
requirements.
1.5.Computer
systems and
networks for
maintenance
are checked
against
job/service
order or
instructions
and
specifications

LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
2.1. Procedures in The  Lecture  Written
Appropriate maintenance students/traine examination
 Discussion
personal scheduling es must be  Demonstration  Practical
protective Preventive provided with examination
equipment is maintenance the following:  Viewing
used in line of computer multimedia
 PC
with standard system and specification
procedures. network
2.2. Normal  Operating  Schematic
Diagrams
function of system update
computer  Personal
systems and protective
equipments
networks are
checked in - Gloves and
accordance goggles
with - Masks
manufacturer’ - Anti-static wrist
s instructions. wraps
2.3.  Materials
Scheduled/per
- Contact
iodic cleaners/ soap or
maintenance detergents
is performed
- Dust brush
in accordance
with - Chamois or
manufacturer’ rags
s - Basin/ water
requirements  Diagnostics
2.4. Where software and
necessary, CD-ROMs
needed  Tools and test
repairs/replac equipments

CBC IN Computer System Serving NC II SPB 92895 P a g e | 76

 ements are - Slotted head
made in screwdriver
accordance - Philips head
with screwdriver
established
- Long nosed
procedures. pliers
2.5.
- Allen bit wrench
Unplanned - Multi-tester
events or  Spare parts
conditions are
responded to
in accordance
with
established
procedures

LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1. Diagnostic The  Lecture  Written
Appropriate procedures students/trainees examination
 Discussion
personal Identifying must be provided
 Demonstration  Practical
protective and isolating with the following:
examination
equipment is faults/problem  PC specification  Viewing
used in line  Diagnostic multimedia
 Schematic
with standard software Diagrams
procedures. utilities
 Personal
3.2. Faults or protective
problems in equipments
the computer
- Gloves and
systems and
goggles
networks are
diagnosed - Masks
according to - Anti-static wrist
requirements wraps
and in line  Materials
with the - Contact cleaners/
standard soap or detergents
procedures. - Dust brush
3.3.
- Chamois or rags
Contingency
measures are - Basin/ water
managed and  Diagnostics
implemented software and CD-
in accordance ROMs
with  Tools and test
established equipments
procedures - Slotted head

CBC IN Computer System Serving NC II SPB 92895 P a g e | 77

 3.4.Unplanned screwdriver
events or - Philips head
conditions are screwdriver
responded to
- Long nosed
in accordance
pliers
with
established - Allen bit wrench
procedures - Multi-tester
 Spare parts

LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND NETWORKS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
4.1. Defects in The  Lecture  Written
Appropriate computer students/trainees examination
 Discussion
personal systems and must be provided
protective networks with the following:  Demonstration  Practical
examination
equipment is Troubleshooti  PC specification  Viewing
used in line ng and repair multimedia
 Schematic
with standard techniques Diagrams
procedures. Problem
 Personal
4.2. Defective solving in protective
components emergency equipments
or parts are situation
- Gloves and
replaced or
goggles
corrected
without - Masks
damage to the - Anti-static wrist
surrounding wraps
environment  Materials
or services - Contact cleaners/
4.3. soap or detergents
Adjustments, if - Dust brush
necessary are
- Chamois or rags
made in
accordance - Basin/ water
with  Diagnostics
established software and CD-
procedures ROMs
4.4.Unplanned  Tools and test
events or equipments
conditions are - Slotted head
responded to screwdriver
in accordance - Philips head
with screwdriver
established - Long nosed
procedures pliers

CBC IN Computer System Serving NC II SPB 92895 P a g e | 78

 - Allen bit wrench
- Multi-tester
 Spare parts

LO5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
5.1. Final Testing The students  Lecture  Written
inspections are methods and /trainees must examination
 Discussion
undertaken to procedures be provided  Demonstratio  Practical
ensure that the Documentation with the n examination
testing and making following:
conducted on reports  Viewing
the device  Managing  PC multimedia
conforms with waste from specification
the electrical and  Schematic
manufacturer’s electronic Diagrams
instruction/manu equipment  Personal
al (WEEE) protective
5.2. Computer equipments
systems and
- Gloves and
networks are
goggles
checked/ tested
to ensure safe - Masks
operation. - Anti-static
5.3. OHS wrist wraps
standards and  Materials
5S principles
are followed - Contact
according to cleaners/ soap
enterprise or detergents
policies - Dust brush
5.4.Work site is - Chamois or
cleaned and rags
cleared of all
- Basin/ water
debris and left in
safe condition in  Diagnostics
accordance with software and
company CD-ROMs
procedures  Tools and
5.5.Excess test
components and equipments
materials are

CBC IN Computer System Serving NC II SPB 92895 P a g e | 79

disposed of based
on WEEE
- Slotted head
directives and 3Rs screwdriver
waste management - Philips head
program.
screwdriver
5.6.Report is
prepared and - Long nosed
completed pliers
according to
company - Allen bit wrench
requirements - Multi-tester
 Spare parts

What is Competency-Based Curriculum (CBC)

A competency-based curriculum is a framework or guide for the subsequent
detailed development of competencies, associated methodologies, training and
assessment resources.

The CBC specifies the outcomes which are consistent with the requirements
of the workplace as agreed through the industry or community consultations.

CBC can be developed immediately when competency standards exist.

When competency standards do not exist, curriculum developers need to

clearly define the learning outcomes to be attained. The standard of
performance required must be appropriate to industry and occupational needs
through the industry/enterprise or specified client group consultations.

CBC IN Computer System Serving NC II SPB 92895 P a g e | 80