CASE STUDY : LEARNING
COMMONS AT LEE WEE
NAM LIBRARY
Nanyang Technological University. Singapore
Choy Fatt Cheong. University Librarian
Goh Su Nee. Head, Library Facilities Planning Division
2nd Annual
Learning
Commons
Development
and Design
Forum.
30th and 31st March
2011
OUTLINE
Development of libraries and learning
commons in NTU
Implementation of Lee Wee Nam
(LWN) Learning Commons
Assessment of the impact of LWN
Learning Commons on students’
behavior & perception
ABOUT NTU (Nanyang Technological University)
33,478 students
(9,997 graduate students)
College of
Engineering
College of
Science
College of
Humanities &
Social Science
Nanyang
Business School
Autonomous
institutes
Other institutes
& centres
Nanyang Technological University
- 9 institutes & research centres
- National Institute of Education
- Rajaratnam School of International Studies
- Earth Observatory of Singapore
- Lee Kong Chian Medical School
5,671 faculty & staff
7,336 visits to libraries
every day
Current NTU Libraries
Chinese Library
ACRC (WKW SCI)
Lee Wee Nam Library
(Engineering & Science)
ADM Library
Wang Gung Wu Library
HSS Library
Business Library
Area : 15,200 m2
Seats : 1,720
7 LIBRARIES
LIBRARY BUILDING DESIGN CONCEPT
LEARNING COMMONS IN CONTEXT
Collaborative learning
Hi-Tech support
Creation & publication
Learning assistance
QUIET AREA
INSTRUCTIONAL
COMMONS
EXHIBITION & OUTREACH
MEETING
LEARNING COMMONS
• Collaborative learning
• Hi-Tech support
• Creation & publication
• Learning assistance
LEARNING COMMONS
QUIET AREA
EXHIBITION & OUTREACH INSTRUCTIONAL AREA
Library development plan
1
2
3
Lee Wee Nam Library Learning Commons
Beginnings …..
Urgent need to provide new
enhanced facilities for
collaborative learning
Demonstrate effectiveness
of learning commons
Experiment & learn from
implementation
Small area - 300 m2
NEW LEARNING COMMONS
Existing computer cluster
Adjacent to existing computer cluster
Evolution of learning commons in NTU
2007
Art, Media & Design
(ADM) Library
2010
Lee Wee Nam Library
Learning Commons
(LWLLLC)
2011
Business Library Learning
Commons (BUSLLC)
IDEAS & IMPLEMENTATION
Three-screen monitors
Two-screen monitors
Touch screen monitors
Provide equipment that
the average user has no
access to
1
IDEAS & IMPLEMENTATION
Open, non-enclosed space
a
Design layout & furniture that encourage
collaboration
2
IDEAS & IMPLEMENTATION
Space for group work
b
Design layout & furniture that encourage
collaboration
2
Pods with smart boards Pods with LCD screens &
writing surface
IDEAS & IMPLEMENTATION
Attention to details
c
Design layout & furniture that encourage
collaboration
2
Movable seats
Easy connectivity
Attractively
designed
furniture
IDEAS & IMPLEMENTATION
Recording room
Provide tools for audio-video creation & aids
for practising presentation
3
Fixed camera
Integrated
workstation
Chroma screen
Professional
lighting
Editing tools
IDEAS & IMPLEMENTATION
Create conducive learning environment &
ambience
4
Digital newspapers
Video wall
– gathering space, encourage serendipity
Sound domes
ASSESSMENT OF LWNLC IMPACT
User survey
Carried out over 4 days in
early March 2011
521 users participated
To obtain feedback on use
of facilities & services in
the Learning Commons
and assess its impact on
learning, behavior and
perception of users
ASSESSMENT OF LWNLC IMPACT
How useful do you find the following facilities in the Learning Commons?
Which facility in the Learning Commons do you use most often
While using the Learning Commons, how often do you feel a need for the following?
Technical help for using equipment
Assistance on use of software
Advice on finding and using information
Advice from your professors/academic supervisor
Advice on wrting your report or paper
For group work with your fellow students, do you prefer to meet in the LWNLLC rather than
elsewhere. If not, please state the other preferred location
For individual study and learning, please rank the following locations you most prefer
Do you think the equipment, facilities and ambience in the LWNLLC has made your group work easier
Do you agree that using the LWNLLC has improved the outcome of your assignments and project
work?
How often did you visit LWN Library before you became aware of the LWNLLC?
Have you come to LWN Library more often since you became aware of the LWNLLC?
Do you agree that our Library plays an important role in providing learning commons on campus
How would you describe the library today?
What do you like most about LWNLLC
What do you like least about LWNLLC
We’re building a new learning commons at Business Library. Are there any equipment, facilities and
improvement you would like to see?
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
SURVEY QUESTIONS
FINDINGS : Usefulness
How useful do you find the following facilities?1
FINDINGS : Actual use
Which facility in the LC do you use most often?2
FINDINGS : Learning needs
While using the LC, how often do you feel a need for … ?3
FINDINGS : Impact on student work & habits
For group work with fellow students, do you prefer to
meet in the LC rather than elsewhere?
4
Schools (2.5%)
Canteens (1.7%)
Benches (1.5%)
South Spine Learning pods (1.0%)
Reading rooms (0.8%)
Other libraries (0.6%)
Hall (0.2%)
Not stated (2.5%)
FINDINGS : Impact on student work & habits
For individual study and learning, please rank the
location you most prefer
5
42.4%
13.8%
34.6%
6.7%
5.4%
4.4%
32.9%
25.1%
16.1%
18.0%
FINDINGS : Impact on student work & habits
Do you think the
equipment, facilities &
ambience in the LC have
made your group work
easier?
6 Do you agree that using
the LC has improved the
outcome of your
assignments and project
work?
7
FINDINGS : Use of libraries
DAILY 28.6%
WEEKLY 56.6%
MONTHLY
9.3%
SEMESTER 3.5%
NEVER 1.9%
YES
62.7%
NO
37.3%
How often did you visit
LWN Library before
being aware of the LC?
8 Have you come to LWN
Library more often since you
became aware of the LC?
9
FINDINGS : Perception of the library
STRONGLY AGREE
42.7%
AGREE
53.6%
NOT SURE
3.1%
STRONGLY
DISAGREE
0.6%
43.6%
40.1%
9.5%
6.6%
0.2%
Innovative
Responsive to
needs
Just doing
their job
Much room for
improvement
Backwards
Do you agree that
our Library plays an
important role in
providing LCs on
campus?
10 How would you describe
the Library today?
11
FINDINGS : Likes
32.8%
17.6%
16.7%
15.9%
11.4%
5.5%
Comments groups:
FINDINGS : Dislikes
46.3%
26.4%
6.3%
5.4%
4.5%
4.0%
3.7%
3.4%
Comments groups:
SUMMARY
Learning pods and multi-screen
computers are considered the
most useful and they are used
more often (88-97% and 87-88%)
For group work, the library
learning commons is preferred
over other locations (89%)
Build more improved
pods and continue to
provide multi-screen
monitors in LC
Meet with relevant
parties to discuss
ways to configure
learning services
Develop ideas for
supporting group
work in the Library
More than half the LC users need
learning assistance at least some
of the time (56-69%)
For individual work, the learning commons is the
top choice (42%), followed by home or dormitory
(35%). Only a minority prefer school facilities
(7%), other locations on campus (5%) and outside
of campus (4%)
SUMMARY
The LC has made group work easier (76%) and has
improved the outcome of students’ assignments
and project work (77%)
Students visit the Library more often after being
aware of the Learning Commons (63%)
Most students agree that the Library plays an
important role in providing learning commons on
campus (96%)
SUMMARY
Most students have positive impression of the
Library and perceived it as innovative and
responsive to needs (84%)
Students like the conducive
environment, facilities for group
work and technology in the LC
but find it crowded (46%) and
noisy (26%)
Strike a better balance
between open concept
and need for noise
isolation and privacy
A new learning commons in Business Library
Language
Learning
Corner
Mini
cinema
Career Research
Corner
A new learning commons in Business Library
Business Lounge Board Room
7 discussion pods with
smart boards
Dual-
screen
PCs
Photocopy &
printing centre
Individual work stations with single-screen PCs
Triple-
screen
PCs
Area: 795 m2
Future of learning commons in NTU Library
The learning commons has proven to be a strong
attractor in the Library and contributor to better
learning outcome of students
Learning commons should not be merely a space
and facility - need to integrate other functions and
services of the Library
Need to explore provision of more on-site services
at learning commons
THE END

Case Study: Learning Commons at Lee Wee Nam Library

  • 1.
    CASE STUDY :LEARNING COMMONS AT LEE WEE NAM LIBRARY Nanyang Technological University. Singapore Choy Fatt Cheong. University Librarian Goh Su Nee. Head, Library Facilities Planning Division 2nd Annual Learning Commons Development and Design Forum. 30th and 31st March 2011
  • 2.
    OUTLINE Development of librariesand learning commons in NTU Implementation of Lee Wee Nam (LWN) Learning Commons Assessment of the impact of LWN Learning Commons on students’ behavior & perception
  • 3.
    ABOUT NTU (NanyangTechnological University) 33,478 students (9,997 graduate students) College of Engineering College of Science College of Humanities & Social Science Nanyang Business School Autonomous institutes Other institutes & centres Nanyang Technological University - 9 institutes & research centres - National Institute of Education - Rajaratnam School of International Studies - Earth Observatory of Singapore - Lee Kong Chian Medical School 5,671 faculty & staff 7,336 visits to libraries every day
  • 4.
    Current NTU Libraries ChineseLibrary ACRC (WKW SCI) Lee Wee Nam Library (Engineering & Science) ADM Library Wang Gung Wu Library HSS Library Business Library Area : 15,200 m2 Seats : 1,720 7 LIBRARIES
  • 5.
  • 6.
    LEARNING COMMONS INCONTEXT Collaborative learning Hi-Tech support Creation & publication Learning assistance QUIET AREA INSTRUCTIONAL COMMONS EXHIBITION & OUTREACH MEETING LEARNING COMMONS • Collaborative learning • Hi-Tech support • Creation & publication • Learning assistance LEARNING COMMONS QUIET AREA EXHIBITION & OUTREACH INSTRUCTIONAL AREA
  • 7.
  • 8.
    Lee Wee NamLibrary Learning Commons Beginnings ….. Urgent need to provide new enhanced facilities for collaborative learning Demonstrate effectiveness of learning commons Experiment & learn from implementation Small area - 300 m2 NEW LEARNING COMMONS Existing computer cluster Adjacent to existing computer cluster
  • 9.
    Evolution of learningcommons in NTU 2007 Art, Media & Design (ADM) Library 2010 Lee Wee Nam Library Learning Commons (LWLLLC) 2011 Business Library Learning Commons (BUSLLC)
  • 10.
    IDEAS & IMPLEMENTATION Three-screenmonitors Two-screen monitors Touch screen monitors Provide equipment that the average user has no access to 1
  • 11.
    IDEAS & IMPLEMENTATION Open,non-enclosed space a Design layout & furniture that encourage collaboration 2
  • 12.
    IDEAS & IMPLEMENTATION Spacefor group work b Design layout & furniture that encourage collaboration 2 Pods with smart boards Pods with LCD screens & writing surface
  • 13.
    IDEAS & IMPLEMENTATION Attentionto details c Design layout & furniture that encourage collaboration 2 Movable seats Easy connectivity Attractively designed furniture
  • 14.
    IDEAS & IMPLEMENTATION Recordingroom Provide tools for audio-video creation & aids for practising presentation 3 Fixed camera Integrated workstation Chroma screen Professional lighting Editing tools
  • 15.
    IDEAS & IMPLEMENTATION Createconducive learning environment & ambience 4 Digital newspapers Video wall – gathering space, encourage serendipity Sound domes
  • 16.
    ASSESSMENT OF LWNLCIMPACT User survey Carried out over 4 days in early March 2011 521 users participated To obtain feedback on use of facilities & services in the Learning Commons and assess its impact on learning, behavior and perception of users
  • 17.
    ASSESSMENT OF LWNLCIMPACT How useful do you find the following facilities in the Learning Commons? Which facility in the Learning Commons do you use most often While using the Learning Commons, how often do you feel a need for the following? Technical help for using equipment Assistance on use of software Advice on finding and using information Advice from your professors/academic supervisor Advice on wrting your report or paper For group work with your fellow students, do you prefer to meet in the LWNLLC rather than elsewhere. If not, please state the other preferred location For individual study and learning, please rank the following locations you most prefer Do you think the equipment, facilities and ambience in the LWNLLC has made your group work easier Do you agree that using the LWNLLC has improved the outcome of your assignments and project work? How often did you visit LWN Library before you became aware of the LWNLLC? Have you come to LWN Library more often since you became aware of the LWNLLC? Do you agree that our Library plays an important role in providing learning commons on campus How would you describe the library today? What do you like most about LWNLLC What do you like least about LWNLLC We’re building a new learning commons at Business Library. Are there any equipment, facilities and improvement you would like to see? 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. SURVEY QUESTIONS
  • 18.
    FINDINGS : Usefulness Howuseful do you find the following facilities?1
  • 19.
    FINDINGS : Actualuse Which facility in the LC do you use most often?2
  • 20.
    FINDINGS : Learningneeds While using the LC, how often do you feel a need for … ?3
  • 21.
    FINDINGS : Impacton student work & habits For group work with fellow students, do you prefer to meet in the LC rather than elsewhere? 4 Schools (2.5%) Canteens (1.7%) Benches (1.5%) South Spine Learning pods (1.0%) Reading rooms (0.8%) Other libraries (0.6%) Hall (0.2%) Not stated (2.5%)
  • 22.
    FINDINGS : Impacton student work & habits For individual study and learning, please rank the location you most prefer 5 42.4% 13.8% 34.6% 6.7% 5.4% 4.4% 32.9% 25.1% 16.1% 18.0%
  • 23.
    FINDINGS : Impacton student work & habits Do you think the equipment, facilities & ambience in the LC have made your group work easier? 6 Do you agree that using the LC has improved the outcome of your assignments and project work? 7
  • 24.
    FINDINGS : Useof libraries DAILY 28.6% WEEKLY 56.6% MONTHLY 9.3% SEMESTER 3.5% NEVER 1.9% YES 62.7% NO 37.3% How often did you visit LWN Library before being aware of the LC? 8 Have you come to LWN Library more often since you became aware of the LC? 9
  • 25.
    FINDINGS : Perceptionof the library STRONGLY AGREE 42.7% AGREE 53.6% NOT SURE 3.1% STRONGLY DISAGREE 0.6% 43.6% 40.1% 9.5% 6.6% 0.2% Innovative Responsive to needs Just doing their job Much room for improvement Backwards Do you agree that our Library plays an important role in providing LCs on campus? 10 How would you describe the Library today? 11
  • 26.
  • 27.
  • 28.
    SUMMARY Learning pods andmulti-screen computers are considered the most useful and they are used more often (88-97% and 87-88%) For group work, the library learning commons is preferred over other locations (89%) Build more improved pods and continue to provide multi-screen monitors in LC Meet with relevant parties to discuss ways to configure learning services Develop ideas for supporting group work in the Library More than half the LC users need learning assistance at least some of the time (56-69%)
  • 29.
    For individual work,the learning commons is the top choice (42%), followed by home or dormitory (35%). Only a minority prefer school facilities (7%), other locations on campus (5%) and outside of campus (4%) SUMMARY The LC has made group work easier (76%) and has improved the outcome of students’ assignments and project work (77%) Students visit the Library more often after being aware of the Learning Commons (63%)
  • 30.
    Most students agreethat the Library plays an important role in providing learning commons on campus (96%) SUMMARY Most students have positive impression of the Library and perceived it as innovative and responsive to needs (84%) Students like the conducive environment, facilities for group work and technology in the LC but find it crowded (46%) and noisy (26%) Strike a better balance between open concept and need for noise isolation and privacy
  • 31.
    A new learningcommons in Business Library
  • 32.
    Language Learning Corner Mini cinema Career Research Corner A newlearning commons in Business Library Business Lounge Board Room 7 discussion pods with smart boards Dual- screen PCs Photocopy & printing centre Individual work stations with single-screen PCs Triple- screen PCs Area: 795 m2
  • 33.
    Future of learningcommons in NTU Library The learning commons has proven to be a strong attractor in the Library and contributor to better learning outcome of students Learning commons should not be merely a space and facility - need to integrate other functions and services of the Library Need to explore provision of more on-site services at learning commons
  • 34.