Is There Anything Common
about the
Learning Commons?
The Evolution from Library
to Learning Commons
Jayne Germer, Doane College
jayne.germer@doane.edu
Valerie Knight, Wayne State College
vaknigh1@wsc.edu
Ron Wirtz, University of Nebraska-Kearney
wirtzrl@unk.edu
A little
background
information
 Information Commons:
provides technology and
services for students to
access information
 Learning Commons:
provides technology and
supporting services for
students to encourage
collaborative knowledge
creation
Bennett, S. (2003). Libraries designed for learning.
Council on Library and Information Resources.
http://www.clir.org/pubs/reports/pub122/pub122web.pdf
Shining
stars
 NCSU Libraries Learning
Commons
 Penn Libraries Weigle
Information Commons
 Utah Knowledge
Commons
 UIC IDEA Commons
Learning Space Toolkit, 2014.
http://learningspacetoolkit.org
Penn
NCSU
UIC
Some
resources
 Beagle, D. R. (2006). The
information commons handbook.
Neal-Schuman.
 Bennett, S. (2003). Libraries
designed for learning. Council on
Library and Information
Resources.
http://www.clir.org/pubs/
reports/pub122/pub122web.pdf
 Learning space toolkit. (2014).
North Carolina State University.
http://learningspacetoolkit.org/
Doane College
Learning Commons
Jayne Germer
Collection Development Librarian
 Main campus in Crete NE
 Approx. 1100 students at
Crete; College total FTE=2230
 Perkins Library is the only
library for all 4 campuses
Why are we
doing it?  Trustees’ Ad hoc Committee
on Technology & Learning
recommendation
 Students want 24/7 access
to computers & study space
 Building identified as most
in need of attention on
campus
 Frankly, funds became
available!
Who’s
involved?
 Library
 IT Helpdesk
 Writing Center
 Art Gallery
Opportunities
 Librarians can support
Writing Center staff with
student research questions
 Students will have on-the-
spot help with IT
 More group study areas
 Updated technologies
available to students
 Art gallery will be
showcased in hall across
from auditorium
What’s
happening?
• Entrance moves
upstairs
• All service points &
offices upstairs
• Almost every
physical item
housed downstairs
• 24/7 computer lab
incorporated
Timeline
 2010-2011: ad hoc committee study
 2012-2013: weeding!
 Spring 2013: funds became available
 Summer 2013: architectural plans
drawn
 Jan. 2014: offices demolished; archives
workroom constructed; compact
shelving installed
 Feb.-Mar. 2014: periodicals,
reference & computers moved
 Mar.-Apr. 2014: shelving & general
collection moved to ground floor
 May 19: construction begins
 Aug. 25: Learning Commons opens!
Outcomes
 Students will have IT support where they work
 Writing Center will be more centrally located
 Art Gallery will have increased visibility
 Information literacy classroom will help library
in its mission
Lessons
learned
•No such thing as “over-
informed” faculty
•Know who needs to be in the
loop
•Students are accommodating
with mid-semester changes
•Student workers can be trusted
to move books
•Fire marshal has final approval
•Design needs to match tasks
Wayne State College
Learning Commons
Valerie Knight
Reference Librarian
About WSC’s Conn Library
• WSC FTE = 2,951
• 1956 –Constructed
original 40, 880 sq ft
building
• 1970 – Built a 27,988
sq ft addition
• Interior Improvements:
• 2006 - Jitters
Coffee Shop
• 2011 - Nordstrand
Art Gallery
Original
Addition
Current
Integrated
Services
 Writing Help Desk (WHD)
– First Level
 Tutoring Services (limited subjects)
– First Level
 Teaching Resource Center (TRC)
& Multimedia Lab
– Lower Level (now displaced)
 Instructional Resource Center (IRC)
– Second Level
Library Program Statement
• Developed in 2011-12
• Involved library staff, Network &
Technology Services, Holland
Academic Success Center, Art
Gallery personnel, VP for
Administration & Finance,
architect, library consultant
• Determined the Purpose/
Objectives of a Library
Remodel:
1. Infrastructure
Renovation
2. Impact on
Student Learning
3. Iconic Function
This is a resolve that the library will function
not only as a key academic resource but also
as a fully engaged partner of the classroom
faculty in fostering learning excellence and
student success (Conn Library Program
Statement, p. 7).
Paradigm Shift:
We [now] choose to treat students as self-directed
learners rather than as consumers; view the
library building as one of the chief places on
campus where students take responsibility for and
control over their own learning; and employ library
staff to enact the learning mission of the college
through being active educators. Planning for the
US Conn Library aims at this … choice and a design
practice strongly centered on learning (Conn
Library Program Statement, p. 10).
Library
Design Phase
 Occurred from 2012-2013
 Finalized December 2013
 Major Redesigns -
A Complete Overhaul!!
◦ New Entrance Addition
◦ New North Entrance near Studio Arts
& Peterson Fine Arts
◦ Art Gallery Enlarged & Moved
◦ Jitters Moved, Enclosed & Enlarged –
Red Mango Yogurt!
◦ Basement Opened Up and Compact
Shelving Installed
◦ More Study Rooms! Both Individual &
Group
◦ Addition of Classroom in IRC
◦ Addition of Archives
◦ Learning Factory on 2nd floor
◦ Holland Academic Success
Center moves to library
◦ Academic Commons
Learning Factory
 Previously Hidden
in Basement
 Will Move to
Second Level
 Featuring:
◦ Two Pedagogy
Labs
◦ Multimedia Lab
◦ Video Studio/
Presentation
Room
◦ Nearby Staff
Offices
Academic Commons
 Previously – Some
services… spread out
 New plan places
support services to
the side of student-
owned spaces
 Featuring:
◦ Writing Help Desk
◦ Tutoring Access
◦ Interchangeable
Service Desk
(Reference, IT, etc)
◦ Flexible, movable
furniture intermixed
with technology
Construction Progress
 Pre-Phase (Mar-May 2014) – Network Distribution Rooms built in Basement
& Attic
 Phase I (May 2014 – Apr 2015) – Original Basement Renovation, Jitters
Relocation, New Main Entrance Addition, New North Entrance
 Phases II & III (2015-16) – Original Building Remodel of 1st and 2nd floors
including the development of the Learning Factory and the relocation of the
art gallery
 Phase IV (2016-17) – Addition Building Remodel (all floors) including
Academic Commons and addition of Holland Academic Success Center
Challenges & Opportunities
 Furniture… Modern vs Classic – How Long will it Last?
 Changing Technology Needs… Printing?
 Keeping it Open & Usable… Phased Construction – Noise vs Access
 Changes… Keep Flexible, Expect the Domino Effect & Prepare Ahead
 Testing it Out… Start Collaboration Early
 Unexpected Impacts… Removing the Silos in Website Design, News…
The UNK Library &
Learning Commons
Ron Wirtz, Ph.D.
Coordinator of User Services
Assistant Director for the Library,
UNK Learning Commons
Strategic Focus & Foundation
The UNK Learning
Commons combines
a Place
The UNK Learning
Commons combines
a Place with People
The UNK Learning
Commons combines
a Place with People
and Programs
Subject Tutoring
UNK Subject Tutoring offers student-to-student assistance for most General
Studies (100 and 200 level) courses on a walk-in basis. Subjects tutored
include: Accounting, Art, Biology, Chemistry, Computer Science, Finance,
French, German, Management, Math, Physics, Psychology, Spanish, and
Statistics. Like most other college tutoring programs, our greatest demand
falls in mathematics and the natural sciences. All tutors prepare for their work
through College Reading and Learning Association (CRLA) certified training.
Tutor selection requires faculty recommendations and a formal interview.
Supplemental
Instruction is an
international program that
provides peer-facilitated
academic support outside
the regular classroom.
SI Leaders plan and lead
three hours of SI sessions
each week in partnership
with the course instructor
Learning Commons Language Tables help many UNK
students, faculty and staff to enhance their language skills in a casual academic
environment through games, activities and conversation.
The UNK Learning
Commons combines
a Place with People
and Programs for a
unified Purpose.
The UNK Learning
Commons was initially the
product of a “serendipitous
conversation” between the
Dean of the Library and the
Dean of Student Affairs, to
create a “one stop shop”
for all student academic
support services.
Since that time, planning has become
much more purposeful, with a longer-
range proposal in the University
master plan to bring more student
services (counseling, advising, even
student health) into the shaded area
on the main floor of the Library. A
formal Advisory Board has been
constituted, and strategic planning
sessions, including a SWOT analysis,
is currently under way.

Is There Anything Common about the Learning Commons?: The Evolution from Library to Learning Commons

  • 1.
    Is There AnythingCommon about the Learning Commons? The Evolution from Library to Learning Commons Jayne Germer, Doane College jayne.germer@doane.edu Valerie Knight, Wayne State College vaknigh1@wsc.edu Ron Wirtz, University of Nebraska-Kearney wirtzrl@unk.edu
  • 2.
    A little background information  InformationCommons: provides technology and services for students to access information  Learning Commons: provides technology and supporting services for students to encourage collaborative knowledge creation Bennett, S. (2003). Libraries designed for learning. Council on Library and Information Resources. http://www.clir.org/pubs/reports/pub122/pub122web.pdf
  • 3.
    Shining stars  NCSU LibrariesLearning Commons  Penn Libraries Weigle Information Commons  Utah Knowledge Commons  UIC IDEA Commons Learning Space Toolkit, 2014. http://learningspacetoolkit.org Penn NCSU UIC
  • 4.
    Some resources  Beagle, D.R. (2006). The information commons handbook. Neal-Schuman.  Bennett, S. (2003). Libraries designed for learning. Council on Library and Information Resources. http://www.clir.org/pubs/ reports/pub122/pub122web.pdf  Learning space toolkit. (2014). North Carolina State University. http://learningspacetoolkit.org/
  • 5.
    Doane College Learning Commons JayneGermer Collection Development Librarian
  • 6.
     Main campusin Crete NE  Approx. 1100 students at Crete; College total FTE=2230  Perkins Library is the only library for all 4 campuses
  • 7.
    Why are we doingit?  Trustees’ Ad hoc Committee on Technology & Learning recommendation  Students want 24/7 access to computers & study space  Building identified as most in need of attention on campus  Frankly, funds became available!
  • 8.
    Who’s involved?  Library  ITHelpdesk  Writing Center  Art Gallery
  • 9.
    Opportunities  Librarians cansupport Writing Center staff with student research questions  Students will have on-the- spot help with IT  More group study areas  Updated technologies available to students  Art gallery will be showcased in hall across from auditorium
  • 10.
    What’s happening? • Entrance moves upstairs •All service points & offices upstairs • Almost every physical item housed downstairs • 24/7 computer lab incorporated
  • 11.
    Timeline  2010-2011: adhoc committee study  2012-2013: weeding!  Spring 2013: funds became available  Summer 2013: architectural plans drawn  Jan. 2014: offices demolished; archives workroom constructed; compact shelving installed  Feb.-Mar. 2014: periodicals, reference & computers moved  Mar.-Apr. 2014: shelving & general collection moved to ground floor  May 19: construction begins  Aug. 25: Learning Commons opens!
  • 12.
    Outcomes  Students willhave IT support where they work  Writing Center will be more centrally located  Art Gallery will have increased visibility  Information literacy classroom will help library in its mission
  • 13.
    Lessons learned •No such thingas “over- informed” faculty •Know who needs to be in the loop •Students are accommodating with mid-semester changes •Student workers can be trusted to move books •Fire marshal has final approval •Design needs to match tasks
  • 14.
    Wayne State College LearningCommons Valerie Knight Reference Librarian
  • 15.
    About WSC’s ConnLibrary • WSC FTE = 2,951 • 1956 –Constructed original 40, 880 sq ft building • 1970 – Built a 27,988 sq ft addition • Interior Improvements: • 2006 - Jitters Coffee Shop • 2011 - Nordstrand Art Gallery Original Addition
  • 16.
    Current Integrated Services  Writing HelpDesk (WHD) – First Level  Tutoring Services (limited subjects) – First Level  Teaching Resource Center (TRC) & Multimedia Lab – Lower Level (now displaced)  Instructional Resource Center (IRC) – Second Level
  • 17.
    Library Program Statement •Developed in 2011-12 • Involved library staff, Network & Technology Services, Holland Academic Success Center, Art Gallery personnel, VP for Administration & Finance, architect, library consultant • Determined the Purpose/ Objectives of a Library Remodel: 1. Infrastructure Renovation 2. Impact on Student Learning 3. Iconic Function This is a resolve that the library will function not only as a key academic resource but also as a fully engaged partner of the classroom faculty in fostering learning excellence and student success (Conn Library Program Statement, p. 7). Paradigm Shift: We [now] choose to treat students as self-directed learners rather than as consumers; view the library building as one of the chief places on campus where students take responsibility for and control over their own learning; and employ library staff to enact the learning mission of the college through being active educators. Planning for the US Conn Library aims at this … choice and a design practice strongly centered on learning (Conn Library Program Statement, p. 10).
  • 18.
    Library Design Phase  Occurredfrom 2012-2013  Finalized December 2013  Major Redesigns - A Complete Overhaul!! ◦ New Entrance Addition ◦ New North Entrance near Studio Arts & Peterson Fine Arts ◦ Art Gallery Enlarged & Moved ◦ Jitters Moved, Enclosed & Enlarged – Red Mango Yogurt! ◦ Basement Opened Up and Compact Shelving Installed ◦ More Study Rooms! Both Individual & Group ◦ Addition of Classroom in IRC ◦ Addition of Archives ◦ Learning Factory on 2nd floor ◦ Holland Academic Success Center moves to library ◦ Academic Commons
  • 19.
    Learning Factory  PreviouslyHidden in Basement  Will Move to Second Level  Featuring: ◦ Two Pedagogy Labs ◦ Multimedia Lab ◦ Video Studio/ Presentation Room ◦ Nearby Staff Offices
  • 20.
    Academic Commons  Previously– Some services… spread out  New plan places support services to the side of student- owned spaces  Featuring: ◦ Writing Help Desk ◦ Tutoring Access ◦ Interchangeable Service Desk (Reference, IT, etc) ◦ Flexible, movable furniture intermixed with technology
  • 21.
    Construction Progress  Pre-Phase(Mar-May 2014) – Network Distribution Rooms built in Basement & Attic  Phase I (May 2014 – Apr 2015) – Original Basement Renovation, Jitters Relocation, New Main Entrance Addition, New North Entrance  Phases II & III (2015-16) – Original Building Remodel of 1st and 2nd floors including the development of the Learning Factory and the relocation of the art gallery  Phase IV (2016-17) – Addition Building Remodel (all floors) including Academic Commons and addition of Holland Academic Success Center
  • 22.
    Challenges & Opportunities Furniture… Modern vs Classic – How Long will it Last?  Changing Technology Needs… Printing?  Keeping it Open & Usable… Phased Construction – Noise vs Access  Changes… Keep Flexible, Expect the Domino Effect & Prepare Ahead  Testing it Out… Start Collaboration Early  Unexpected Impacts… Removing the Silos in Website Design, News…
  • 23.
    The UNK Library& Learning Commons Ron Wirtz, Ph.D. Coordinator of User Services Assistant Director for the Library, UNK Learning Commons
  • 24.
  • 25.
    The UNK Learning Commonscombines a Place
  • 26.
    The UNK Learning Commonscombines a Place with People
  • 27.
    The UNK Learning Commonscombines a Place with People and Programs Subject Tutoring UNK Subject Tutoring offers student-to-student assistance for most General Studies (100 and 200 level) courses on a walk-in basis. Subjects tutored include: Accounting, Art, Biology, Chemistry, Computer Science, Finance, French, German, Management, Math, Physics, Psychology, Spanish, and Statistics. Like most other college tutoring programs, our greatest demand falls in mathematics and the natural sciences. All tutors prepare for their work through College Reading and Learning Association (CRLA) certified training. Tutor selection requires faculty recommendations and a formal interview. Supplemental Instruction is an international program that provides peer-facilitated academic support outside the regular classroom. SI Leaders plan and lead three hours of SI sessions each week in partnership with the course instructor Learning Commons Language Tables help many UNK students, faculty and staff to enhance their language skills in a casual academic environment through games, activities and conversation.
  • 28.
    The UNK Learning Commonscombines a Place with People and Programs for a unified Purpose. The UNK Learning Commons was initially the product of a “serendipitous conversation” between the Dean of the Library and the Dean of Student Affairs, to create a “one stop shop” for all student academic support services. Since that time, planning has become much more purposeful, with a longer- range proposal in the University master plan to bring more student services (counseling, advising, even student health) into the shaded area on the main floor of the Library. A formal Advisory Board has been constituted, and strategic planning sessions, including a SWOT analysis, is currently under way.

Editor's Notes

  • #3 Information commons around since 1990s though concept took shape in 1980s. Harlan Cleveland mentions the information commons in his 1985 book The Knowledge Executive – seen as a virtual commons; others like Shirley Hufstedler addressed access issues; but none addressed how and where, never considered libraries as the social and access place; Don Beagle defines IC as cluster of network access points & associated IT tools situated in the context of physical, digital, human & social resources organized in support of learning; problem is that technology When physical, digital, human and social resources supporting the IC are organized in collaboration with learning initiatives sponsored by other academic units, or aligned with learning outcomes defined through a cooperative process, then you get learning commons Collaborative, active learning is where it’s at Scott Bennett in Libraries Designed for Learning (2003)
  • #4 The Learning Commons at North Carolina State University is a 14,500-square foot state-of-the-art learning space comprised of a large open area with clusters of PC and Mac workstations, ample comfortable seating, and flexible furniture. Two enclosed group study rooms, a Presentation Practice room, and a Digital Media Lab are also housed within the LC. The Learning Commons includes a popular technology lending service, gaming, student-run workshops, and professional and student staff who provide research, software, and multimedia support. The David B. Weigle Information Commons at the University of Pennsylvania in Philadelphia combines a variety of informal learning spaces and staff expertise to support the collaborative study needs of students and both individual and group activities using the latest technologies. The Commons is comprised of ten group study rooms, twelve “data diner” booths, alcove meeting areas, a seminar room, presentation practice rooms and the Vitale Digital Media Lab. Staff provide technology workshops and assistance for individuals and groups. The Commons hosts regular student assistance services from three campus partners focused on student success, public speaking and writing. The Commons hosts occasional programming and assistance sessions from a large number of academic support centers on campus. The University of Utah J. Willard Marriott Library Knowledge Commons integrates traditional and contemporary research service with advanced technology assistance. The Knowledge Commons staff supply access to high quality knowledge, coupled with high-technology services which offer students opportunities to be “smart for life”, with a solid grounding in critical thinking. Mac, PC, and Linex computers, study rooms, presentation rooms, and moveable chairs provide student learning and study spaces within the Knowledge Commons. The University of Illinois at Chicago’s Daley Library IDEA Commons is a high-tech, interactive learning space for students. The Commons has open work areas, seminar spaces, a 40-seat computer classroom, and places for tutoring and group work. Technology includes wireless computing, printing, fixed computing, SMARTboard, and fixed LCD displays and projection. Furniture is a mixture of fixed and flexible options. Fixed and mobile whiteboards are popular with students. Librarians and technologists are available at a centralized reference desk to help students conduct research and produce papers and presentations for classes. By integrating information resources, technology, and expertise, the IDEA Commons maximizes the learning and social environment for UIC students.
  • #8 ADA issues with library entrance on lower floor and no public elevator
  • #9 Other depts considered: CETL, academic Success (tutoring), performance area
  • #11 Entrance will move from ground floor to 1st floor All service points & offices on 1st floor 1st floor to house only media, current periodicals, new books & popular reading All circulating books moved to ground floor 24/7 computer lab incorporated
  • #14 No such thing as “over informed” – faculty were informed of upcoming weeding at faculty meetings, lists were sent to them, they were invited to offer feedback on weeding and still we had complaints Students are accommodating with mid-semester changes – computers moved, collections moved one or two times Know who needs to be in the loop -- events office hadn’t been informed; building is used for summer events and they weren’t kept in the loop Fire marshal has final approval – older building that needs to be updated for fire code; added a lot of expense Design needs to match tasks – circulation desk not at security gate; issue with media check outs Students can be trusted to move books – worried student workers would not keep books in order; they were great!
  • #25 In developing UNK’s Learning Commons we made an effort to dismantle the silo mentality so common on many university campuses. We originally envisioned it as an equal partnership between Academic Success, Library resources and services, and Technology Resources.
  • #26 An area of approximately 4800 square feet was located next to the reconstructed Writing Center and Peer Tutoring offices on the second floor of the Library building. It was subdivided by cubicle walls and rows of large study carrels, and had been under-utilized for quite some time. The proposal was made to remove the cubicles and reconfigure the space to create a more open area as a multi-use Learning Commons. This took longer than expected, and the Learning Commons operated for a year in a similarly-sized space at the west end of the Library’s second floor.
  • #27 The Learning Commons would not be meaningful without people to provide services and administration. This past semester the Learning Commons employed 62 students, who worked as subject or writing tutors or staffed the welcome desk. The LC also has three full-time employees – a co-Assistant Director, who also serves as head of the Writing Center, a Tutoring and Assessment Specialist, and an Office Associate. I also work for the Learning Commons part time as the co-Assistant Director for the Library, and spend from 20 to 25 percent of my time on Learning Commons business in a normal week – sometimes considerably more. One other librarian is also assigned as a liaison to the Learning Commons, and attends all management and planning meetings.
  • #28 The UNK Learning Commons currently has four programs: the Writing Center provides face-to-face and online assistance at any point in the writing process. Reference librarians can provide service with this, but we have struggled a bit with implementing the reference consultation process. Librarians are not directly involved in subject tutoring or supplemental instruction, we do participate in all the training and certification sessions for tutors. Currently, I am helping to coordinate the Learning Commons Language Tables. We offer conversation tables in Spanish, French, German, Chinese and Japanese – these last two are a bit unusual, since the last two languages are not even taught formally on the UNK campus. In the future, we hope to add Korean and an English conversation table to assist ESL learners. Language table leaders are required to have at least two conversation sessions per week, plus a one-hour planning session with the other tutors and table coordinators in the language. Over the coming year, we will be adding semi-monthly meetings with all other language table personnel to plan sessions and activities, discuss successes and problems, and to better share resources and techniques.