Department of Education

NATIONAL CAPITAL REGION

SUPPLEMENTARY
LEARNING MATERIALS
for Junior High School
Learners
TECHNOLOGY AND LIVELIHOOD EDUCATION
GRADE 10
ICT-COMPUTER SYSTEM SERVICING
QUARTER3 – WEEK 4
(Module 4)

LEARNING COMPETENCY:
LO 4. Install Application Software
4.4 Install software updates in accordance with manufacturer’s
recommendations and requirements
TLE_IACSS9-12ICCS-IIIa-e31
 HOW TO USE THIS SUPPLEMENTARY LEARNING
MATERIALS
Before you start answering the module, I want you to set aside other
tasks that will disturb you while enjoying the lessons. Read the simple
instructions below to successfully enjoy the objectives of this kit. Have fun!
1. Follow carefully all the contents and instructions indicated in every
page of this module.
2. Write on your notebook or any writing pad the concepts about the
lessons. Writing enhances learning, that is important to develop
and keep in mind.
3. Perform all the provided activities in the module.
4. Let your facilitator/guardian assess your answers.
5. Analyse conceptually the post test and apply what you have learned.
6. Enjoy studying!

DIAGNOSTIC SOFTWARE TOOLS

EXPECTATIONS

At the end of the module, you should be able to:

1. identify computer diagnostics tools that will give you the knowledge to repair your own
computer.

2. understand the importance of computer diagnostics tools that will help you to pinpoint
problems with your computer and
3. recognize the steps by steps procedures on how to use the different computer diagnostic
tools.

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 PRETEST

Directions: Read each statement carefully. Choose the letter which corresponds to the
correct answer and write your answers on a separate sheet of paper.

1. This is a software that gives you the knowledge you need to be able to potentially
repair your own computer.
A. Software Updates Evaluation C. Diagnostic Software Tools
B. Antivirus software Scan D. Application software license agreements

2. It is a diagnostic software that gives you a quick view of vital information related to
your computer’s hardware.
A. Directory Statistics C. Resource Monitor
B. Antivirus software Scan D. Performance Monitor

3. It is better suited for tracking individual aspects of CPU, Network, memory and disk
usage. What is being described in the sentence?
A. Resource Monitor C. Directory Statistics
B. Antivirus software Scan D. Performance Monitor

4. It is notable for presenting a sub-tree view with disk use percentage alongside a
usage-sorted list of file extensions that is interactively integrated with a colorful
graphical display.
A. Open Hardware Monitor C. Resource Monitor
B. WinDirStat D. Performance Monitor

5. This diagnostic tool monitors your computer's temperature sensors, fan speeds,
voltages, load and clock speeds.
A. Speccy C. Resource Monitor
B. Open Hardware Monitor D. Performance Monitor

6. This application gives information on just about everything including software,

hardware, peripherals, disk info, graphics & network data.
A. Open Hardware Monitor C. Speccy
B. Resource Monitor D. Performance Monitor

7. Open hardware monitor is designed to detect your computers __________, fan

speeds, voltages, load and clock speeds.
A. applications programs C. memory and disk usage.
B. temperature sensors D. performance speed

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 8. This utility allows you to benchmark your storage device showing you the
minimum, maximum and average transfer rates along with many other useful tools.
A. WinDirStat
B. Resource Monitor
C. Speccy
D. HD Tune

9. Having the right set of computer diagnostics tools ensures that you have help
whenever you need to fix the hardware issues. Below are the examples EXCEPT:
A. Resource Monitor
B. Audacity
C. Speccy
D. Performance Monitor

10. Performance Monitor examines the effects of your running ____________ in both
real time and by collecting data to check out for later analysis.
A. resources
B. directory statistics
C. memory and disk usage.
D. applications

LOOKING BACK

I. Directions: Identify the commonly known anti-virus software and Write your answers on a
separate sheet of paper.

1. 2. 3. 4. 5.

6. 7. 8. 9. 10

Source: https://favpng.com
Commonly known Anti-virus Software

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 BRIEF INTRODUCTION

Diagnostic software is used to identify problems on a computer or piece of

equipment. These programs test the onboard systems for issues and help to alert users
of potential problems or breakdowns. Over the years, these programs have gone from
very basic to complex and highly specialized. With this increase in technology, the skill
required to use the software has actually decreased to the point where most people can
use this software with little or no training.

Diagnostic Software Tools

Computer diagnostics tools are pieces of software that give you the knowledge
you need to be able to potentially repair your own computer. Some of these tools come
built into your operating system while others come from 3rd party software developers.
These programs test the onboard systems for issues and help to alert users of potential
problems or breakdowns. Diagnostic tools can be used to scan your computer’s hard
drive, check your ram for errors, check CPU temp and give you information about any
other devices connected to your computer. These tools are made to find problems that
may be disrupting your computer’s normal performance. Once a problem is found, you
can then plan your repair.

Programs that provide diagnostic information are common everywhere. Something

as simple as the oil light on a car dashboard is a type of diagnostic software. These hard-
coded diagnostic tools usually monitor one specific part of a larger piece of equipment
and typically are always operating. While these types of diagnostic programs are the most
common, they are usually the least versatile. When people think of true diagnostic
software, they usually think of the types used on computers. These programs monitor the
computer for problems involving every aspect of the machine, from hardware to software
far more complex and versatile than the change oil light.

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Computer Diagnostic Tools
1. Windows Performance Monitor
The performance monitor gives you a quick view of vital information related to your
computer’s hardware. From here, you can check out your CPU, Memory, Disk info and
Ethernet information. You can use Performance Monitor to examine the effects of your
running applications in both real time and by collecting data to check out for later analysis.

Source: https://angelcom.com
Windows Performance Monitor

2. Windows Resource Monitor

It is better suited for tracking individual aspects of CPU, Network, memory and disk usage.
This tool gives you an in depth look at what processes are affecting your CPU, how much
memory is being used, what is using it, individual process disk activity and network
information like current TCP connections and what processes are listening on what port.
3. Windows Directory Statistics
WinDirStat is a free and open-source graphical disk usage analyzer for Microsoft
Windows. It is notable for presenting a sub-tree view with disk use percentage alongside
a usage-sorted list of file extensions that is interactively integrated with a colorful graphical
display.

4. Open Hardware Monitor

Open Hardware Monitor is a free open source application that runs on Windows and Linux
systems. This diagnostic tool monitors your computer's temperature sensors, fan speeds,
voltages, load and clock speeds. If your computer is shutting down by itself, hanging or
crashing, this tool can come in real handy by telling you that your system is overheating,
or the fans aren’t working properly.

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5. Speccy
Speccy is another great computer diagnostic tool. This application gives information on
just about everything including software, hardware, peripherals, disk info, graphics &
network data. It’s easy to use, make troubleshooting and maintenance a breeze. Great
application to start with when you are looking for specific info about your computer.
6. HD Tune
HD Tune Pro is a great tool for HDD and SSD diagnostics. This utility allows you to
benchmark your storage device showing you the minimum, maximum and average
transfer rates along with many other useful tools. The other features of HD Tune include
detailed drive info, error scanning, & drive health. The pro version allows you to check the
health status of multiple drives, offers folder usage info, secure erase, file benchmark,
disk monitor, cache test & extra tests.

ACTIVITIES

Directions: Use the internet to identify steps on how to use the three Diagnostic
Software Tools. Write the steps through a graphic organizer. Use the template below.
Write your answer on a separate sheet of paper.

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 REMEMBER

Computer diagnostic tools benefit computer users because it helps to pinpoint

problems with your computer. Many times, computers will get slow for seemingly no
reason at all. Devices often malfunction and system problems can arise out of nowhere.
Using a computer diagnostic tool to find the root cause of a computer error or dysfunction
will save you time, money and stress. When you focus on getting rid of the symptoms,
the problem will eventually return.

CHECKING YOUR UNDERSTANDING

Directions. Complete the statement below based on what you have learned from the
lesson. Write your answers on a separate sheet of paper.

1. In this module I have learned that….

________________________________________________________________
________________________________________________________________
2. I still have questions related
to…_____________________________________________________________
________________________________________________________________
3. I can help my classmate in….
________________________________________________________________
________________________________________________________________
4. I can use diagnostic software tools
to….____________________________________________________________
________________________________________________________________
5. The most interesting thing I have learned
is..______________________________________________________________
________________________________________________________________

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 POST TEST

Directions: Read each statement carefully. Choose the letter which corresponds to the
correct answer and write your answers on a separate sheet of paper.

1. Open Hardware Monitor is designed to detect your computers __________, fan speeds,
voltages, load and clock speeds.
A. applications programs C. memory and disk usage.
B. temperature sensors D. performance speed

2. This utility allows you to benchmark your storage device showing you the minimum,
maximum and average transfer rates along with many other useful tools.
A. WinDirStat C. Speccy
B. Resource Monitor D. HD Tune

3. Having the right set of computer diagnostics tools ensures that you have help whenever
you need to fix the hardware issues. Below are the examples EXCEPT.
A. Resource Monitor C. Speccy
B. Audacity D. Performance Monitor
4. Performance monitor examines the effects of your running ____________ in both real
time and by collecting data to check out for later analysis.
A. resources C. memory and disk usage
B. directory statistics D. applications

5. Diagnostic software that gives you a quick view of vital information related to your
computer’s hardware.
A. Directory Statistics C. Resource Monitor
B. Antivirus software Scan D. Performance Monitor

6. It is better suited for tracking individual aspects of CPU, Network, memory and disk usage.
What is being described in the sentence?
A. Resource Monitor C. Directory Statistics
B. Antivirus software Scan D. Performance Monitor

7. It is notable for presenting a sub-tree view with disk use percentage alongside a usage-
sorted list of file extensions that is interactively integrated with a colorful graphical display.
A. Open Hardware Monitor C. Resource Monitor
B. WinDirStat D. Performance Monitor

8. This diagnostic tool monitors your computer's temperature sensors, fan speeds, voltages,
load and clock speeds.
A. Speccy C. Resource Monitor
B. Open Hardware Monitor D. Performance Monitor

9. This application gives information on just about everything including software, hardware,
peripherals, disk info, graphics & network data.
A. Open Hardware Monitor C. Speccy
B. Resource Monitor D. Performance Monitor

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 10. A software that gives you the knowledge you need to be able to potentially repair your
own computer.
A. Software Updates Evaluation C. Diagnostic Software Tools
B. Antivirus software Scan D. Application software license agreements

ANSWER KEY
10. C
10. D 9. C
9. B 8. B
8. D 7. B
7. B 6. A
6. C 5. D
5. B 4. D
4. B 3. B
3. A 2. D
2. D 1. B
1. C
PRETEST
POST TEST

REFERENCES
Rosalie P. Lujero, K to 12 Basic Education Curriculum- Technology and Livelihood
Education Learning Module – Grade 9 - Information and Communications
Technology Computer Hardware Servicing CHS 9.

Rosalie P. Lujero, K to 12 Basic Education Curriculum- Technology and Livelihood

Education Learning Module – Grade 10 - Information and Communications
Technology Computer Hardware Servicing CHS 10.

Development Team of the Module

Writers: Henry A. Delos Reyes

Illustrator:
Layout Artist: Henry A. Delos Reyes
Content Editors: Eduardo T. Gallego
Language Editor: Juliene Joy M. Cabungcal
Management Team: Malcolm S. Garma, Regional Director – NCR
Alejandro G. Ibañez,CESO VI, OIC- Schools Division Superintendent
Genia V. Santos, CLMD Chief – NCR
Loida O. Balasa, CID Chief SDO Navotas City
James A. Roldan, EPP-TLE-TVL – NCR
Dennis M. Mendoza, LR EPS - NCR
Grace R. Nieves, LR/EPP-TLE-TVL, EPS SDO Navotas City
Nancy C. Mabunga, Librarian – NCR
Vergel Junior C. Eusebio, PDO II LRMS
Shirley Eva Marie V. Mangaluz, Librarian II LRMS

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