CBC CSS NC Ii
CBC CSS NC Ii
COMPUTER SYSTEMS
SERVICING NC II
BASIC COMPETENCIES
(INTEGRATED WITH 21ST CENTURY SKILLS)
COMPETENCY-BASED CURRICULUM
A. Course Design
Qualification Level: NC II
Course Description:
This course is designed to develop & enhance the knowledge, skills, & attitudes of a
Computer Systems Service Technician, in accordance with industry standards. It
covers the basic and common competencies in addition to the core competencies such
as to install and configure computers systems, set-up computer networks and servers
and to maintain and repair computer systems and networks.
COURSE STRUCTURE
BASIC COMPETENCIES
(NC II)
No. of Hours: 37 hours
EXERCISE EFFICIENT Exercising Efficient ▪ Identify the efficiency and effectiveness 3 hours
AND EFFECTIVE and Effective of resource utilization
SUSTAINABLE Sustainable ▪ Determine causes of inefficiency of
PRACTICES IN THE Practices in the resource utilization
▪ Convey inefficient and ineffective
WORKPLACE Workplace environmental practices
PRACTICE Practicing ▪ Apply entrepreneurial workplace best 4 hours
ENTREPRENEURIAL Entrepreneurial practices
SKILLS IN THE Skills in the ▪ Communicate entrepreneurial
WORKPLACE Workplace workplace best practices
▪ Implement cost-effective operations
B. MODULES OF INSTRUCTION
BASIC COMPETENCIES:
MODULE DESCRIPTOR: This unit covers the knowledge, skills and attitudes required
to gather, interpret and convey information in response to
workplace requirements.
Environment
and other
issues:
MODULE DESCRIPTOR: This unit covers the skills, knowledge and attitudes to identify
role and responsibility as a member of a team.
MODULE DESCRIPTOR: This unit covers the knowledge, skills and attitudes required to
apply problem-solving techniques to determine the origin of
problems and plan for their resolution. It also includes
addressing procedural problems through documentation, and
referral.
MODULE DESCRIPTOR: This unit covers the knowledge, skills, and attitudes in
managing one’s emotions, developing reflective practice, and
boosting self-confidence and developing self-regulation.
NOMINAL DURATION: 3 hours
Details of learning outcomes:
MODULE DESCRIPTOR: This unit covers the knowledge, skills and attitudes required to
make a pro-active and positive contribution to workplace
innovation
MODULE DESCRIPTOR: This unit of covers the knowledge, skills and attitudes required
to present data/information appropriately.
Details of learning outcomes:
Environmen
t and other
issues:
MODULE DESCRIPTOR: This unit covers the knowledge, skills and attitudes required to
identify OSH compliance requirements, prepare OSH
requirements for compliance, perform tasks in accordance
with relevant OSH policies and procedures.
English/Comm:
Environment
and other
issues:
Environm
ent and
other
issues:
MODULE DESCRIPTOR: This unit covers knowledge, skills and attitude to identify the
efficiency and effectiveness of resource utilization, determine
causes of inefficiency and/or ineffectiveness of
resource utilization and convey inefficient and ineffective
environmental practices.
Common Competencies
No. of Hours (74 Hrs.)
Core Competencies
No. of Hours (160 Hrs.)
Unit of Module Title Learning Outcomes Nominal
Competency
Duration
1.1. Assemble computer hardware.
Installing and 1.2. Install operating system and
1. Install and configuring drivers for peripherals/ devices.
65 hrs.
configure computer computer 1.3. Install the computer application
systems systems software.
1.4. Conduct testing
and
documentation
2.1. Install network cables.
2.2. Set network configuration.
2. Set-up computer Setting-up 2.3. Set router/Wi-Fi/ wireless
50 hrs.
networks computer access point/repeater
networks configuration. 2.4. Inspect and test
the configured computer networks
3. Set-up Computer Setting-up 3.1. Set-up user access
Servers computer 3.2. Configure network services. 15 hrs.
servers 3.3. Perform testing, documentation,
and pre-deployment practices
4.1. Plan and prepare for
maintenance and repair.
Maintaining 4.2. Maintain computer systems and
4. Maintain and and repairing networks.
30 hrs.
repair computer computer 4.3. Diagnose faults of computer
systems and systems and systems
networks networks 4.4. Rectify/correct defects in
computer systems.
4.5. Inspect and test the computer
systems and networks
Assessment Methods:
Course Delivery:
• Lecture
• Discussion
• Demonstration
• Viewing Multimedia
Resources:
(List of recommended tools, equipment and materials for the training of
(no. of trainees) trainees for (title of program/qualification).
10 Wireless Access
Point
10 units PC Video camera/
Web camera
2 units External optical
drive
1 unit USB External HDD,
3.5 enclosure
Facilities
Storage Area 4 m2 4 m2 8 m2
Circulation Area** 20 m2 20 m2 40 m2