Contextual Learning Matrix (CLM)

QUALIFICATION TITLE / COMPETENCY STANDARD: COMPUTER SYSTEM SERVICING NC II

UNIT OF COMPETENCY: PARTICIPATE IN WORKPLACE COMMUNICATION

MODULE TITLE: PARTICIPATING IN WORKPLACE COMMUNICATION

Prepared
by:
LEARNING CONCEPTS
STEM Estimat
STEM KNOWLEDGE (Disciplinal)
Thinking Learning Learning ed
Learning Assessment Environme GMRC Skills Skills Activities number
Outcomes Criteria Technology / ntal Issues
Science Math 21st Century GAD (Transdisci of
Engineering and other plinary) hours
concerns
1. Obtain 1.1 Access  Commu  Access o  Written   Gender  Work Read Activity 2 hours
and specific and nication informatio communi equality ethics information Sheet:
convey relevant proced n using cation Sheet on:
workplac information ures communic procedur  Accessing
e from and ation e  Convey informatio
informati appropriate system equipmen informatio n using
on sources s t n communic
 Mediu  Convey
effectively
ation
1.2 Use m of informatio equipment
effective commu n adopting  Demonstr
questioning, nication effectively the formal ating
active  Flow of adopting or communic
listening and commu the formal informal ation
speaking nication or procedure
skills to communic
 Gather informal ation s and
gather and and communic systems
convey  Gender
provide ation  Identifying
information informa  Perform equality medium of
tion in routine  Work communic
1.3 Use
appropriate respon workplace ethics ation
medium to se to duties  Communi  Performin
transfer workpla following g written
 information ce simple cation communic
and ideas require written procedure ation
ments notices s and procedure
1.4 Use  Effectiv  Access  Identifying
appropriate systems
e informatio flow of
non-verbal commu n using  Effective communic
communicati nication communic Communi ation
on ation cation  Performin
1.5 Identify and equipmen g routine
follow t workplace
appropriate  Communi duties
lines of cation following
communicati procedure simple
on with s and written
supervisors systems notices
and  Gathering
colleagues and
providing
1.6 Use define informatio
workplace n in
procedures response
for the to
location and workplace
storage of requireme
information nts
1.7 Carry out
 Accessing
informatio
personal
n using
interaction
communic
clearly and
ation
concisely
equipment
 Made use
of relevant
term as an
aid to
transfer
informatio
n
effectively
2. Perform 2.1 Read and  Effectiv  Forms/   Written    Workpla  Read Activity
duties interpret e document notices ce information Sheet:
following written verbal s related and etiquett Sheet on:
notices and and to work instructio e  Performing
workplace
instructions non-  Workplac ns effective
instruction are read and verbal e  Positive  Form/ questionin
interpreted in commu interaction and document g
accordance nication s and Negative s related techniques
with procedure Feedbac to work
organizationa s k  written  Steps in
l guidelines.  Effective  Types of giving
notices
questionin Meeting positive
2.2 Follow g and and
routine technique instruction negative
written s s feedback
instruction  Perform  Performing
 workplace
based on workplace workplace
established interaction
scenario s and scenario
procedures. following following
procedure
2.3 Give workplace workplace
instruction s instruction
feedback to
workplace s  Giving and s
supervisor-  Conduct receiving  conducting
based workplace feedback workplace
instructions/ communic  Workplace communic
information ation etiquette ation
received.  Writing  Procedure
 Verbal
minutes of in writing
2.4 Conduct the and non- minutes of
workplace meeting verbal the
interactions communic meeting
in a ation  Giving
courteous and
 7. Types
manner receiving
of Meeting
feedback
2.5 Where
necessary,
clarifications
about routine
 workplace
procedures
and matters
concerning
conditions of
employment
are sought
and asked
from
appropriate
sources.
2.6 Interpret
and
implement
meetings
outcomes
3. Complete 3.1 Complete  instruc  Technica   Types Read Activity
relevant range of tions l writing of forms information Sheet:
work-related forms on  workplac  Types Sheet on:
documents relating to work e forms of  Demonstr
conditions of related and workpla ating
employment forms/ documen ce  Types of technical
accurately docum ts docume forms writing
and legibly ents nts  Types of  Managin
 errors  Types workplac g
3.2 Record in of workplac
workplace e
recordi errors e forms
data on documen
ng and
standard inform ts documen
workplace ation  Read ts
forms and and instructio  Identifyin
documents how to g errors
ns on
3.3 Identify correct work in
errors in them related recording
recording  Compl informati
forms/do
information ete on and
work- cuments how to
on forms/
 documents related  Types of correct
and properly docum errors them
acted upon ents  Complet
3.4 Complete e work-
reporting related
requirements documen
to supervisor ts
according to  errors in
organizationa
l guidelines recording
informati
on and
how to
correct
them

QUALIFICATION TITLE / COMPETENCY STANDARD: COMPUTER SYSTEM SERVICING NC II

UNIT OF COMPETENCY: WORK IN TEAM ENVIRONMENT

MODULE TITLE: WORKING IN TEAM ENVIRONMENT

Prepared by:
 LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal)
Thinking Learning Learning Estimated
Learning Assessment Environme GMRC Skills Skills Activities number of
Outcomes Criteria Technology / ntal Issues
Science Math 21st Century GAD (Transdisci hours
Engineering and other plinary)
concerns
1. Describe 1.1 Identify  Team  Role and  Difference  Objective     Read Activity 2 HOURS
Team Role and the role role responsibi between and information Sheet:
Scope
and  Relatio lities with team and goals of Sheet on:
objective nship team group team  Com
of the within a environme  Team  Team munic
team from team nt Relations Role ating
available hip and  Role and with
sources responsi responsibil others
of bilities ities with ,
informati team appro
on. environme priatel
nt y
 Objective consis
and goals tent
of team with
 Relationsh the
ip within a cultur
1.2 Identify team e of
team the
 Difference
parameter workp
between lace
s, team and
reporting  Devel
group oping
relationshi
ps and  Team ways
responsibil relationshi in
ities from p and impro
team ving
responsibil
discussion work
ities struct
s and
appropriat ure
e external and
sources. perfor
ming
 respe
ctive
roles
in the
group
or
organi
zation
 Acces
sing
object
ive
and
goals
of
team
2. Identify own’s 2.1 Identify  Compo    Roles    Read Activity
role and individual nents of and information Sheet:
responsibility action
role and plan
responsi Sheet on: Role
within team responsibil bilities Play on:
ities within in a  Roles and  Unders
the team team responsibilit tanding
environme ies in a roles
nt. and
team
respon
2.2 Identify  Component sibilitie
and s of action s of
recognize plan team
roles and membe
responsibil rs
ity of other  Prepari
team ng and
members creatin
2.3 Identify g an
team individu
parameter al
 s, action
reporting plan
relationshi
ps and
responsibil
ities based
on team
discussion
s and
appropriat
e external
sources.
3. Work as a 3.1 Use and  Team  Team   Effective     Read Activity
Team Member work vs planning communi information Sheet:
interact
Sheet on: Role play:
effective individu and cation in
and al work decision- the  Team  Identifyi
appropriate making workplac work vs ng the
forms of  Steps in a e individual advant
communica team  work ages
decision-  Effective and
tions
making communic disadva
undertaken
process ation in ntages
with team
members the betwee
based on workplace n
company  Team teamw
planning ork and
practices
and individu
3.2 Effective decision- al work
and making  Comm
appropriate  Steps in a unicatin
contributio team g while
ns made to decision- working
making in a
complemen
process team
t team
environ
activities ment
and  Identifyi
objectives,
 based on ng the
workplace benefit
context. s of
team
3.3 Observed plannin
protocols in g and
reporting decisio
based on n-
standard making
operating  Enume
procedures rating
the
3.4 Contribute steps
to the of team
developme plannin
nt of team g and
work plans decisio
based on n-
an making
understand
ing of
team’s role
and
objectives
and
individual
competenci
es of the
members.
QUALIFICATION TITLE / COMPETENCY STANDARD: COMPUTER SYSTEM SERVICING NC II

UNIT OF COMPETENCY: SOLVE/ADDRESS ROUTINE PROBLEMS

MODULE TITLE: SOLVING/ADDRESSING ROUTINE PROBLEMS

Prepared by:
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal) Estimat
Thinking Learning Learning
Learning Assessment Environme ed
GMRC Skills Skills Activities
Outcomes Criteria Technology / ntal Issues number
Science Math 21st Century GAD (Transdisci
Engineering and other of hours
plinary)
concerns
1. Identify 1.1 Identify  Describ  Identify       Read Activity 2
routine routine ea correctly information Sheet: HOURS
problems problems routine the Sheet on:
or procedu industry  Identifyi
procedural ral maintenan  Describe a ng
problem problem ce, routine exampl
areas service procedural es of f
and procedu
1.2 Define problem
helpdesk ral
and practices,  Problem problem
determine process solving areas in
problems and steps and a
to be procedure tips workpla
investigate  Problem ce/indu
d.  Investigat
solving e and stry.
1.3 Identify steps and  Knowin
document
and tips g the
 Investigat problem steps in
document
e and areas identifyi
current
conditions document  7 easy ng and
of the problem steps to underst
problem areas compostin anding
 7 easy g procedu
steps to ral
compostin problem
g s in a
workpla
ce/indu
stry.
 Writing
problem
stateme
nts
 Routine
problem
identific
ation
 Docum
ent a
problem
 using
written
descript
ions
and
visuals
2. Look for 2.1 Identify  Tips in  Identify   Recomm     Read Activity
solutions to potential identifyi and endation information Sheet:
routine solutions ng s and Sheet on: Role Play
analyze
problems to potentia Decision on:
potential
problem. l Making  Identify  Identifyi
solution solutions ng
and
2.2 Develop, s to routine Potentia
document, analyze
problems l
rank, and potential
 Rank Solution
present solutions s
recommen Method
to routine  Analyzi
dations  Develop
problems ng Pros
about and
 Tips in and
possible present Cons of
solutions identifying
recommen Possibl
to potential
dations e
appropriat solutions
Solution
e person  Rank s
for Method  Ranking
decision  Recomme Potentia
ndations l
and Solution
Decision  Develop
ing and
Making
Presenti
 Develop ng
and Recom
present mendati
recommen ons
dations  Determi
ning
Who
Makes
 the
Decisio
n
 Making
Recom
mendati
ons
3. Recommend 3.1 Plan  Plan  How to   Common    Group  Read Activity
solutions to implement and evaluate Forms planning information Sheet:
problems ation of implem solutions Docume activities Sheet on: Role
solutions ent  Document ntation of play:
solution Workplace Problems  Plan and
s Problems and implement  Plan
3.2 Plan and Solutions solutions how
evaluation Solutions you will
 How to
of  How to implem
Document evaluate ent the
implement
ed a Routine solutions solution
solutions Problem  Document  Outline
problems the
and steps to
3.3 solutions evaluat
Document e your
 Common
and solution
Forms  Evaluati
submit
Document ng
recommen
ded ation of implem
solutions Problems ented
to and solution
appropriat Solutions s
e person  Docum
 Document
for enting
Workplace Proble
confirmati
on Problems ms and
and Solution
Solutions s
 How to  Demon
Document strating
how to
 a Routine make a
Problem docume
nt
reflectin
g
solution
s or
results
 Docum
enting
Solution
s in
Differen
t
Formats

QUALIFICATION TITLE / COMPETENCY STANDARD: COMPUTER SYSTEM SERVICING NC II

UNIT OF COMPETENCY: DEVELOP CAREER AND LIFE DECISIONS

MODULE TITLE: DEVELOPING CAREER AND LIFE DECISIONS

Prepared by:
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal)
Thinking Learning Learning Estimated
Learning Assessment Environme GMRC Skills Skills Activities number of
Outcomes Criteria Technology / ntal Issues
Science Math 21st Century GAD (Transdisci hours
Engineering and other plinary)
concerns
1. Manage 1.1 Identify  Identify   Different   Pressur  Life  Read Activity 2 HOURS
one’s emotion self- and  Manage Choices e and skills information Sheet:
Sheet on:
managem respond properly in stress lesson
 Share
ent ing to one’s Challengi Manage   Pressure experie
strategies emotion emotions ng ment and stress nces
s and Situation  Mental Managem
1.2 Develop that
 skills to  Describ s Health ent show
work e the recognize  healthy Awaren  Mental confide
independe relation situations and ess Health nce,
ntly and to ship that unhealth Awareness and
show betwee cannot be y ways of  Life skills resilien
initiative, n changed coping lesson ce in
to be thought and  Identify the
conscienti s and accept and face of
ous, and feelings them and responding setback
perseverin remain to s and
g in the profession emotions frustrati
face of al  Describe ons
setbacks  technique the and
and s in relationshi other
frustration handling p between negativ
s negative thoughts e
emotions and emotio
1.3 Examine and feelings ns and
techniques unpleasan  Different unplea
for t situation Choices in sant
effectively in the Challengin situatio
handling workplace g ns in
negative such as Situations the
emotions frustration,  Self- workpla
and anger, Managem ce
unpleasan worry, ent  Identifyi
t situation anxiety, Strategies ng
in the etc. techniq
workplace  Self- ues in
Managem handlin
ent g
Strategies negativ
e
emotio
ns and
unplea
sant
situatio
n in the
 workpla
ce

Demon
strating
self-
manag
ement
strategi
es that
assist
in
regulati
ng
behavi
or and
achievi
ng
person
al and
learnin
g goals
 Explain
the
benefit
s of
being
able to
change
the way
we
think
 Practic
e how
to
intentio
nally
develo
p more
 positive
thinking
pattern
s.
2. Develop 2.1  strategi  basic   Gibbs’      Strategie  Usin
reflective Contempla es to SWOT reflective s to g
practice te improve cycle/mo Basic
analysis improve
personal one’s del SWO
as self- one’s
strengths attitude (descripti T
and in the assessme on, attitude analy
achieveme workpla nt strategy feelings, in the sis
nts based ce  Strategies evaluatio workplac as
on self-  to Improve n, e self-
assessme my analysis,  Gibbs’ asse
nt Attitude in conclusio ssme
reflective
strategies the n, and nt
Workplace cycle/mo
and action strate
teacher plan) del gy
feedback (descripti  Dem
on, onstr
2.2 Monitor ate
feelings,
progress Peer
when evaluatio
n, asse
seeking ssme
and analysis,
nt
respondin conclusio  Dem
g to n, and onstr
feedback action ate
from self-
plan)
teachers acce
to assist  basic
SWOT ptanc
them in e and
consolidati analysis being
ng as self- able
strengths, assessm to
addressin ent acce
g pt
strategy
weakness
 es and  Strategie chall
fulfilling s to enge
their Improve s
potential  Asse
my
ssing
2.3 Predict Attitude one’s
outcomes in the stren
of Workplac gths
personal e and
and weak
academic ness
challenges es
by  Discu
reflecting ss
on the
previous impor
problem tance
solving of
and know
decision- ing
making once
strategies stren
and gths
feedback and
from peers weak
and ness
teachers es in
relati
on to
achie
ving
one’s
goal
 Identi
fying
Likes
and
Dislik
es
3. Boost self- 3.1  Person   compone      Personal  Perfor
confidence and Demonstr al  Developin nts of Developm m
develop self- ate efforts Develo ga self- ent effectiv
regulation for pment positive regulatio concepts e
continuous concept attitude n based  Self-help comm
self- s  Ways to on self- concepts unicati
improvem  Self- Improve regulatio  Kaizen on
ent help your Self- n theory Process skills
concept Regulatio (SRT)  Determine
3.2 Eliminate s n Abilities  Counterp  2.
strengths
counter-  Kaizen roductive Show
productive and
Process work affectiv
tendencies  Determi weakness
behavior e skills
at work ne s es –
strength  7 Habits  Developin flexibili
s and of highly ga ty,
weakne effective positive adapta
3.3 Maintain sses people attitude bility,
positive  component etc
outlook in s of self-  Practic
life regulation e
based on identify
self- ing
regulation steps
theory to take
(SRT) to
 Counterpr improv
oductive e one’s
work self-
behaviors regulat
 7 Habits of ion
 Control
highly
ling
effective Your
people Impuls
 Ways to es
Improve  Unders
your Self- tandin
g and
Regulation Preven
Abilities ting
Counte
rprodu
ctive
Work
Behavi
ors
 Develo
pa
plan
for self
improv
ement
in
one’s
person
al and
profes
sional
lives
QUALIFICATION TITLE / COMPETENCY STANDARD: COMPUTER SYSTEM SERVICING NC II

UNIT OF COMPETENCY: CONTRIBUTE TO WORKPLACE INNOVATION

MODULE TITLE: CONTRIBUTING TO WORKPLACE INNOVATION

Prepared
by:
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal)
Thinking Learning Learning Estimated
Learning Assessment Environme GMRC Skills Skills Activities number of
Outcomes Criteria Technology / ntal Issues
Science Math 21st Century GAD (Transdisci hours
Engineering and other plinary)
concerns
1. Identify 1.1 Identify  Differen  positive   Areas of    7 Habits  Read Activity 2 HOURS
opportuniti opportunities t roles impacts improve of highly information Sheet:
es to do
things
for of and ment for effective Sheet on:
better improvement individu challenge employe people  Identifying
proactively in als in s in es  Areas of different
own area of contribu innovation  different improve roles of
work. ting to  Brainstor types of ment for individuals
doing ming in changes employe in
1.2 Gather things the and es contributin
and review better in Workplace levels of g to doing
Information the participat  positive things
which may be workpla ion in the impacts better in
relevant to ce workplac and the
ideas and e challeng workplace
which might  The es in  Show
assist in Empathy innovatio mastery of
gaining Map as a n the
support for Tool to  7 Habits different
idea. Help types of
of highly
 Identify effective changes
Opportun people and levels
ities and  The of
Gather participati
Empathy
Informati on in the
on Map as a workplace
Tool to  Identifying
Help Opportunit
Identify ies for
Opportu Improvem
nities ent
 Applying
and
the
Gather empathy
Informati map
on
 Brainstor
ming in
the
Workpla
ce

2. Discuss 2.1 Identify  positive  different   different      positive  Getting

and develop People who impacts types of roles of impacts inputs to
ideas with could provide and changes individual and Sharpen
others input to ideas challen and levels s in challeng Innovative
for ges in of contributi es in Ideas
improvement innovati participati ng to innovatio  Using
s on on in the doing n Feedback
2.2 Select  5 ways workplace things  5 ways to to Further
ways of to  Schedulin better in deliver Develop
approaching deliver ga the effective Ideas
people to effectiv meeting workplac feedback  Review
begin sharing e e  Elements and select
ideas feedbac  4 phases  Who to of inquiry ideas for
k of inquiry- talk and  different follow up
 Elemen based how to types of based on
2.3 Set ts of learning approach changes feedback.
meeting with inquiry them and
relevant  Document levels of
people ing and participat
2.4 Review analyzing ion in the
and select feedback workplac
ideas for to e
follow up innovative  Scheduli
based on ideas ng a
feedback. meeting
2.5 Use a  4 phases
critical inquiry of
method to inquiry-
discuss and based
develop learning
ideas with
 different
others.
roles of
individual
s in
contributi
ng to
doing
things
better in
the
workplac
e
  Who to
talk and
how to
approach
them
3. Integrate 3.1 Use  Critical  Communi   Discussi     Critical  Utilizing a
ideas for critical inquiry Inquiry cate ideas ons Inquiry Critical
change in method to Method for change When Method3 Inquiry
the integrate 3 through Consider  salient Method
workplace. different  salient small ing a  Decoding
points
ideas for points group Change from a a Critical
change of from a discussion Inquiry
pool of
key people pool of s and Method
ideas meetings ideas  Summariz
3.2 Use ing and
summarizing,  Commun
Reporting
analyzing icate
Ideas
and ideas for  Summariz
generalizing change ing Salient
skills to through Points
extract  Reporting
small
salient points Ideas
in the pool of group
discussio  Communi
ideas. cating
ns and
3.3 Likewise Ideas for
meetings Change
use
Reporting  Discussi
skills to ons
communicate
When
results
Consideri
3.4 Identify ng a
current Change
Issues and
concerns on
the systems,
processes
 and
procedures,
as well as the
need for
simple
innovative
practices.

QUALIFICATION TITLE / COMPETENCY STANDARD: COMPUTER SYSTEM SERVICING NC II

UNIT OF COMPETENCY: PRESENT RELEVANT INFORMATION

MODULE TITLE: PRESENTING RELEVANT INFORMATION

Prepared by:
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal)
Thinking Learning Learning Estimated
Learning Assessment Environme GMRC Skills Skills Activities number of
Outcomes Criteria Technology / ntal Issues
Science Math 21st Century GAD (Transdisci hours
Engineering and other plinary)
concerns
1. Gather data/ 1.1  Rights   Reviewi  Data Read Activity 8 hours
information Collect of a  Collect ng data/ Privacy informatio Sheet:
evidence, Data Informatio informati Rights n Sheet
facts and Subject n on on:  Collecti
informatio  Protectin ng
n. g Informa
Privacy  Rights of a tion
and Data  Protecti
Maintaini Subject ng
ng  Collect Confide
Confiden Informatio ntiality
1.2 tiality n  Ensurin
Review  Consider  Reviewing g
evaluation ations in data/ Confide
 , terms of Maintaini informatio ntiality
reference ng Data n while
and Confiden  Protecting Resear
conditions tiality Privacy ching
to  Right to and
determine be Maintainin
whether Informed g
data/infor Confidenti
mation ality
falls within  Considerat
project ions in
scope. Maintainin
g Data
Confidenti
ality
 Right to be
Informed
 Data
Privacy
Rights
2. Assess 2.1  validit  Data      Organi  validity of  Asses
gathered data/ Assess y of analysis zation data and sing
information validity of data techniqu al Validit
informatio
data/ and es/ values y of
n
informatio inform procedur , Data/I
n. ation es ethics  Data nforma
 Quantita and analysis tion
2.2 Apply tive and codes techniques and
analysis Qualitati of / Data
technique ve Data condu procedure Analys
s to ct s is
assess  Quantitativ Techni
data/ e and ques
informatio Qualitative and
n. Proced
Data
2.3  Organizati ures
Identify onal  Analyz
trends ing
values,
 and ethics and Quanti
anomalies codes of tative
2.4 conduct and
Document Qualita
data tive
analysis Data
technique  Project
s and Works
procedure heet -
s. Data
2.5 Made Collect
recomme ion
ndations and
on areas Data
of Analys
possible is for
improvem Resea
ent. rch
Topic
3. Record and 3.1  Ideas  Methods   Charact      Ideas for
present Record for of data eristics Presenting  Studyin
information studied Present collection of a g,
Informatio
data/infor ing  Presentati project
n
Applyin
mation. Informa on 101:  Reportin g, and
tion Everythin g  Methods Recordi
3.2 g You requirem of data ng
Analyze Need to ents to a collection Assess
recomme Know to range of  Presentati ed
ndations Make a audienc on 101: Data/In
or action Basic es Everything formati
to ensure Presentati  How to on
You Need
they are on Cite  Ways
compatibl to Know to
Sources Make a of
e with the Present
project’s Basic
ing
scope and Presentati Informa
terms of on tion
reference.  Characteri  Present
3.3 stics of a ing
Interim project Informa
and final  Reporting tion
reports requireme from
are nts to a your
analyzed range of Conten
and audiences t
outcomes  How to Analysi
are Cite s
compared Sources  Present
to the ing
criteria Informa
establishe tion
d at the  Present
outset. ing
Informa
3.4 tion,
Present Finding
findings to s,
stakehold Recom
ers. mendat
ions to
Stakeh
olders
 Compr
ehensi
on
Check
on
Citing
Source
s
QUALIFICATION TITLE / COMPETENCY STANDARD: COMPUTER SYSTEM SERVICING NC II

UNIT OF COMPETENCY: PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES AND PROCEDURES

MODULE TITLE: PRACTICING OCCUPATIONAL SAFETY AND HEALTH POLICIES AND PROCEDURES

Prepared by:
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal)
Thinking Learning Learning Estimated
Learning Assessment Environme GMRC Skills Skills Activities number of
Outcomes Criteria Technology / ntal Issues
Science Math 21st Century GAD (Transdisci hours
Engineering and other plinary)
concerns
1. Identify OSH 1.1  Gener   key  main Read Activit 4 Hours
compliance Identify al  Hierarch elemen eleme informatio y
requirements
relevant OSH y of ts of a nts of n Sheet Sheet:
OSH princip Controls workpla DOLE on:
requireme le  Personal ce S’s  Identify
nts,  OSH Protectiv Occupa Repub  Gener require
regulation Policie e tional lic Act al ments
s, policies s and Equipme Safety 11058 OSH in
and proce nt and (Decla princi accord
procedure dures  Work Health ration ple ance
s in  Core Safety Progra Policy  OSH with
accordanc Eleme Tips m ) and Polici OSH
e with nts of  duties the es work
workplace an and Imple and  Perfor
policies Occup rights menti proce ming
and ational of ng dures Hazard
procedure
s Safety employ Rules  Core Prevent
and ers and and Eleme ion and
1.2 Health employ Regul nts of Control
Convey Progr ees ations an s
OSH am regardi of RA Occu  identify
activity  Declar ng 11508 pation PPE
nonconfor ation Occupa (DOL al  Unders
mities to Policy tional E Safety tanding
appropriat  Duties Safety Depar and Genera
e of and tment Healt l OSH
personnel Emplo Health Order h Principl
yers, require No. Progr es
1.3
Worke ments, 198 am  Applyin
Identify
rs and regulati series  Decla g
OSH
Other ons, of ration DOLE’s
preventive
Perso policies 2018 Policy Declara
and
ns and  Menta  Duties tion
control
proced l of Policy
requireme
ures in Health Emplo to
nts in
the in the specific
accordanc yers,
workpla Workp situatio
e with Work
ce lace ns in
OSH work ers
 Hazard determi
policies and
Prevent ning
and
ion and Other how to
procedure
Risk Perso handle
s
Control ns OSH
issues
 Hierar
 Applyin
chy of
g OSH
Contr
in the
ols
Workpl
 Perso
ace
nal
 Assessi
Prote
ng the
ctive
OSH of
Equip
your
ment
Home
 Work
or
 Safety Workpl
Tips ace
 key
eleme
nts of
a
workp
lace
Occu
pation
al
Safety
and
Healt
h
Progr
am
 duties
and
rights
of
emplo
yers
and
emplo
yees
regar
ding
Occu
pation
al
Safety
and
Healt
h
requir
 ement
s,
regula
tions,
policie
s and
proce
dures
in the
workp
lace
 Hazar
d
Preve
ntion
and
Risk
Contr
ol
 main
eleme
nts of
DOLE
S’s
Repu
blic
Act
11058
(Decl
aratio
n
Policy
) and
the
Imple
menti
 ng
Rules
and
Regul
ations
of RA
11508
(DOL
E
Depar
tment
Order
No.
198
series
of
2018
 Menta
l
Healt
h in
the
Work
place
2. Prepare OSH 2.1  general  steps of   Appropri      general  Setting
requirements Identify safety risk ate safety the
for compliance OSH work measur assessme Safety measures Stage
activity es to nt to a Measure to take for a
material, take technical s in the when Safe
tools and when trade Workpla using Workpl
equipment using  Safe ce hand and ace
requireme hand Handling power  identifyi
nts in and Procedure tools and ng and
accordanc power s of Tools, machinery prepari
e with tools Equipment and ng for
workplace and and equipment effectiv
policies
and machin Materials  steps of e OSH
procedure ery and  tools, risk practic
s equipm equipment assessmen es in
ent and t to a their
2.2 materials technical technic
Acquire typically trade al trade
required used in  Safe  Applyin
OSH your Handling g
materials, technical Procedure Approp
tools and trade s of Tools, riate
equipment  safety Equipment Safety
in measures and Measur
accordanc specific to Materials es in
e with your  tools, the
workplace technical equipment Workpl
policies trade and ace
and when materials  Handlin
procedure using typically g of
s hand/pow used in Hand
2.3 er tools your and
Arrange/ and technical Power
place operating trade Tools
required machinery  safety  Handlin
OSH and measures g of
materials, equipment specific to Equipm
tools and your ent and
equipment technical Machin
in trade ery
accordanc when
e with using
OSH work hand/pow
standards er tools
and
operating
machinery
and
equipment
 Appropriat
e Safety
 Measures
in the
Workplace
3. Perform 3.1  typical  precautio   occupati      typical  Worki
tasks in Identify areas n and on areas of ng
accordance relevant of non- safety safety non- Safely
with relevant OSH work complia protocols and complianc  Report
OSH policies procedure nce in in the health at e in the ing
and procedures s in the workplace all times workplace OSH
accordanc workpla  safety in the  conseque Non-
e with ce protocols workplac nces of Compl
workplace  conseq to prevent e non- iance
policies uences common  Safe complianc
Activiti
and of non- hazards Practice es
procedure complia such as s and e to OSH
s nce to electrical Procedu standards
OSH shock, res  precaution
3.2 standar fires, when on and safety
Execute ds lifting the Job protocols
work injuries in the
Activities and workplace
in ladder  safety
accordanc accidents protocols
e with
OSH work to prevent
standards common
hazards
3.3 Report such as
non-
electrical
complianc
e work shock,
activities fires, lifting
to injuries
appropriat and ladder
e accidents
personnel
 occupatio
n safety
and health
at all times
 in the
workplace
 Safe
Practices
and
Procedure
s when on
the Job

QUALIFICATION TITLE / COMPETENCY STANDARD: COMPUTER SYSTEM SERVICING NC II

UNIT OF COMPETENCY: EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE PRACTICES IN THE WORKPLACE

MODULE TITLE: EXERCISING EFFICIENT AND EFFECTIVE SUSTAINABLE PRACTICES IN THE WORKPLACE

Prepared by:
LEARNING CONCEPTS
STEM
STEM KNOWLEDGE (Disciplinal)
Thinking Learning Learning Estimated
Learning Assessment Environme GMRC Skills Skills Activities number of
Outcomes Criteria Technology / ntal Issues
Science Math 21st Century GAD (Transdisci hours
Engineering and other plinary)
concerns
1. Identify the 1.1  Sustaina  practices in   -Record  Sustaina  Read Activit 2 HOURS
efficiency and Measure ble the data in ble informatio y
effectiveness
of resource
required Develop workplace accordanc Policies n Sheet Sheet:
utilization resource ment and home e with and on:
utilization that workplace Practice  Reso
in the encourage protocol s in the  Sustaina urce
workplace sustainable  types of Workpla ble Use in
using developme data and ce Develop the
appropriat nt informatio ment Home
e  Managing n to  practices and
technique Resource gather to in the the
s Use assess workplac Work
resource e and place
1.2 use home  Deter
Record that mine
data in encourag strate
accordanc e gies
e with sustaina to
workplace ble minim
protocol develop ize
1.3 ment resour
Compare  Managin ce
recorded g use
data to Resourc  Applyi
determine e Use ng
the  Record resour
efficiency data in ce
and accordan Use
 effectiven ce with and
ess of workplac Mana
resource e geme
utilization protocol nt in
according  types of the
to data and Work
establishe informati place
d on to  Sustai
environme gather to nabilit
ntal work assess y
procedure resource Polici
s use es
 Sustaina and
ble Practi
Policies ces in
and the
Practices Work
in the place
Workplac  Using
e Data
to
Asses
s
Reso
urce
Use
2. Determine 2.1 List  Common  Deductive    Environ     Common  Analysi
causes of potential causes method mental causes of s on the
inefficiency causes of of  Protectio Relevan
inefficiency
and/or inefficienc inefficien n and t Work
ineffectiveness in the
y and/or cy in the Resourc Proced
of resource ineffective workplac e workplace ure
utilization
ness e Efficienc  Describ
y  Environmen e
2.2 Targets challen
Identify tal health
 Environ and safety ges and
causes of mental inefficie
inefficienc manageme
health nt ncies of
y and/or and reducin
 ineffective safety g
ness manage  Deductive resourc
through ment method e use
deductive  Resourc and
reasoning e  Environmen waste
Conserv tal faced
2.3 ation and by
Validate Protection
Waste and different
identify Reductio types of
causes of Resource
n Efficiency busines
inefficienc Techniqu ses
y and/or Targets
es  Resource
ineffective
ness thru Conservatio
establishe n and
d Waste
environme Reduction
ntal Techniques
procedure
s
3. Convey 3.1 Report  8 ways  Handle    Person     8 ways of  Identif
inefficient and efficiency of lean situations nel to lean y(re)tr
ineffective and  Plan of non- address aining
 Plan
environmental effectiven evaluati complianc the needs
practices evaluation
ess of on of e environ and
resource implem regarding mental of usage
utilization ented resource hazards implement of
to solution use ed enviro
appropriat s  Complian solutions nment
e ce to  Personnel friendl
personnel Resource to address y
3.2 Conservat the metho
Discuss ion in the environme ds and
concerns Workplac ntal techno
related e logies
hazards
resource  Identif
utilization  Complianc y
with e to enviro
appropriat Resource nment
e Conservati al
personnel on in the correct
Workplace ive
3.3 Clarify action
feedback s
on  Practic
informatio ing
n/ Enviro
concerns nment
raised Aware
with ness
appropriat  Docu
e ment
personnel recom
mende
d
solutio
n and
submit
to
approp
riate
person
for
confir
mation
 Identifi
cation
of
enviro
nment
 al
correct
ive
action
s
 Practic
ing
Enviro
nment
Aware
ness

QUALIFICATION TITLE / COMPETENCY STANDARD: COMPUTER SYSTEM SERVICING NC II

UNIT OF COMPETENCY: PRACTICE ENTREPRENEURIAL SKILLS IN THE WORKPLACE

MODULE TITLE: PRACTICING ENTREPRENEURIAL SKILLS IN THE WORKPLACE

Prepared by:
Learning Assessment LEARNING CONCEPTS STEM Learning Learning Estimated
GMRC
Outcomes Criteria STEM KNOWLEDGE (Disciplinal) Thinking Skills Activities number of
 Environme
Skills
Technology / 21st ntal Issues
Science Math GAD (Transdisci hours
Engineering Century and other
plinary)
concerns
1. Apply 1.1  Quality    What is Read Activit 2 HOURS
entrepreneuria Observe Standar Cost- informatio y
l workplace
best practices
and select ds in consciou n Sheet Sheet:
good the sness? on:
practices Workpl  Cost-
relating to ace  Qualit conscio
workplace  ways to y us
operations comply Stand Habits
following with ards in
workplace Quality in the Utilizin
policy. Standar Work g
ds place Resour
1.2  Quality  ways ces
Comply Standar to  Applyin
with ds and compl g being
quality Quality y with cost-
procedure Assura Qualit conscio
s and nce y us
practices  cost- Stand  Applyin
according conscio ards g cost-
to us  Qualit conscio
workplace principl y us
requireme es in Stand principl
nts. making ards es in
1.3 Apply decisio and making
cost- ns Qualit decisio
conscious y ns
habits in Assur  Applyin
resource ance g
utilization  cost- quality
based on consci assura
industry ous nce
standards. princi
ples
 in
makin
g
decisi
ons
 What
is
Cost-
consci
ousne
ss?

2. 2.1  Offer  quality   Best      Offer  Comm
Communicate Communi feedba procedure practice feedback unicati
entrepreneurial cate ck to s and s in to your ng
workplace best observe your practices entrepre supervisor Good
practices good supervi relating to neurial and Entrep
practices sor and workplace workplac coworkers reneuri
relating to cowork operation e  quality al
workplace ers s procedure Practic
operations  s and es
to  Comm
practices
appropriat unicati
e person relating to ng
workplace your
2.2 operations Feedb
Communi  Best ack
cate
observe practices
quality in
procedure entrepren
s and eurial
practices workplace
to
appropriat
e person
 2.3
Communi
cate cost-
conscious
habits in
resource
utilization
based on
industry
standards.
3. Implement 3.1  Efficient  workplace   ways to      Efficient in  enumer
cost-effective Implement in the resources provide the ate
operations preservati Workpla and positive Workplace ways to
on and ce practice feedback  optimization optimiz
optimizati  optimizat the ability to of e
on of ion of to work improve resources workpla
workplace resource within the efficiency in the ce
resources s in the allotted  Character workplace resourc
in workplac time istics of  efficiency of es
accordanc e an operations  describ
e with  efficienc Entrepren and use of e ways
enterprise y of eur to
resources
policy operatio contribu
ns and in te to
3.2 use of workplace workpla
Observe resource  workplace ce
judicious s in efficienc
resources
use of workplac y
workplace and
e practice the  Practici
tools, ng
equipment ability to
Optimiz
and work within ation
materials the allotted and
according time Being a
to manual Positive
 ways to
and work Contrib
provide
requireme utor
positive
nts.  Being
feedback to
3.3 Make improve judiciou
constructi efficiency s at
ve  Characterist work
contributio ics of an  Identify
ns to Entreprene different
office entrepr
ur
operations eneurial
according charact
to eristics
enterprise  Assess
requireme the
nts. level of
your
3.4 persona
Sustain. l
ability to entrepr
work eneurial
within charact
one’s eristics
allotted  Intervie
time and wing a
finances Busines
s
Owner