QUESTION AND ANSWER 11.

What should you configure in the BIOS when you are

going to install an operating system using optical media?
INSTALL AND CONFIGURE COMPUTER SYSTEMS Answer: Boot Sequence
1. You want to set up a dual-boot scenario between 12. What should you do if suddenly there is a lightning
Windows 7 and Windows Server 2008. How would you do storm that occurs while assembling a computer?
this? Answer: Power off the computer and unplug it
Answer: Step 1. Partition hard drive from the outlet.
Step 2. Install Windows 7 first 13. What should you do if accidentally, water spilled on the
Step 3. Then install Windows Server 2008 in the computer which you are currently using?
second partitions Answer: Power off the unit immediately, wipe
2. What do you call the computer software which you with dry cloth the external parts and blow dry to ensure
configure before installing the OS? that internal portions are completely dry before turning
Answer: BIOS the power on.
3. What would you advise to a client who wants to improve
the computer’s built-in video card? SET UP COMPUTER NETWORKS
Answer: Buy an internal video card having higher 1. What do you call a bootable disk that contains a full
memory capacity usable OS?
4. What type of screw driver will you use for small screws Answer: Live CD/DVD
usually found in Compaq and Apple computers? 2. What term is used to define one or more IP subnets that
Answer: Torx Screwdriver are connected by the fast links?
5. How will you check and what instrument will you use to Answer: Site
determine whether the power supply is providing enough 3. What kind of cable are you going to use if you want to
voltage output or not? network two computer units only?
Answer: Voltmeter. Measure the output voltage Answer: Crossover cable
of the power supply using appropriate setting on the 4. Based on rules, what type of network would you suggest
voltmeter. to your client who wants to network more than 300
6. What will you do if a customer wants to Install an computers?
operating system in his PC but does not have an optical Answer: Client/Server type of network
drive? 5. What type of network would you recommend if your
Answer: Create a bootable flash disk/flash drive client has only few computer units?
7. What may be the problem if a computer does not Answer: Peer to peer network
recognize a bootable flash drive? What would you do to 6. What would you if the devices that you are going to
resolve this? network are far from each other?
Answer: Maybe the BIOS is not properly Answer: Use an extender or repeater
configured to boot on the flash drive. Configure 7. What would you do if you suspect that the cause of the
the BIOS to boot on the flash drive trouble in the network is the cable?
8. What will you do if after installing both the IDE hard Answer: Get a LAN tester and check the cable
drive and optical drive you have noticed that only one Swap a good or working cable in place with the suspected
drive is working? cable
Answer: Check the Jumper Setting 8. After replacing a good cable, still the computers cannot
9. If after assembling a brand new computer the monitor connect to each other, what are the possible causes if the
does not display any image or character, what may be the network is using static IP addresses?
possible causes? Answer: Wrong IP address – maybe some
Answer: Check power on switch, check monitor computer don’t belong to the workgroup – wrong subnet
cable mask
10. What you should do after installing peripheral devices 9. After configuring the network interface card, how will
such as sound card? you going to test the connectivity of your network?
Answer: Install driver Answer: Ping each other – Using net view
10. What type of cable will you use to connect two Answer: Maybe the computer does not belong to
computers? the network. Check the network address portion
Answer: Crossover cable and the workgroup
11. In order for computers to network, what are the things 12. Aside from installing anti-virus software, how can you
you are going to set or configure? protect our server from viruses?
Answer: Workgroup name should be the same, IP Answer: Install firewall, install updates
addresses should have the same network address 13. If one of the users forgot his/her password, how are
and host address should be different; for subnet you going to change the password? Enumerate the steps in
mask, computers in the same network or subnet resetting a password using GUI.
should be the same. Answer: Reset the password, Login as
administrator. Click Start, right click My
SET UP COMPUTER SERVERS Computer, and then click Manage. Click Local
1. What should you do if you want to transfer file/files into Users and groups, double click Users folder, select
another computer? How do you share a folder name and right click the username, select Set password.
TESDA in DRIVE C? 14. What are you going to do to access a server located far
Answer: Create a folder using windows explorer. from the client computer which you are troubleshooting?
Right click the folder and click Sharing and Security Answer: Remotely access the server using Remote
2. Name the two (2) kinds of Linux boot loader. Desktop Connection
Answer: GRUB and LILO 15. What may be the reason why you cannot access and
3. What is the term used for software which is one part of connect to other computers remotely? How would you
the OS? resolve the problem?
Answer: Third party software/installer Answer: Maybe the computer has no password.
4. What do you call a bootable disk that contains a full Assign a password to that computer to that computer
usable OS? 16. After installing an anti-virus to your network, you
Answer: Live CD/DVD cannot connect to other computers, what could be the
5. What allows businesses to define, manage, access and possible cause of it?
secure the resources including files, printer, people, and Answer: Possibly, the anti-virus is blocking the
applications? network access. You have to configure the anti-
Answer: Directory Services virus so as to not to block network access.
6. What Windows Server 2008 is a special installation 17. After logging, you noticed that you cannot change the
option that creates a minimal environment for running IP address of other users, what could be the possible
only specific server or roles? cause?
Answer: Server Core Answer: The password or account is not an
7. What is the minimum amount of storage space required administrator account.
for the Active Directory installation files? 18. What policies are you going to suggest to secure your
Answer: 200MB server?
8. You set up a network where each computer acts as a Answer: Use anti-virus software, Prohibit
client and server and in which each user shares other’s downloading unless authorized by the
resources, including printer, what do you call this setup? Administrator, Restrict administrative access
Answer: Peer-to-peer networking 19. What would you suggest in order to come up with a
9. What special identity group contains all authenticated strong admin password?
users and domain guest? Answer: Use password that has combination
Answer: Everyone 20. As an Administrator and security precaution, what type
10. What do you call the group that you cannot manually of account will you see in performing ordinary tasks?
modify or view its membership? Answer: Power user account. Limit the use of
Answer: Special Identify Group administrator account
11. What may be the problem if the shared folder could
not be accessed? What will you do to resolve the problem?
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND 8. What are the possible causes if the printer is not
NETWORKS responding?
1. What may be the causes why the computer displays a Answer: Printer cable is defective or not
black screen and produces no beeps when power is turned connected – printer driver is not installed
on? What should you do to correct the situation? correctly or corrupted – no power supply.
Answer: The probable cause must be the RAM. 9. What are the possible causes if the computer system
Turn off the computer, unplug it, remove the does not boot?
cover, and remove the card. Then take a plain old Answer: Cables are defective or not properly
pencil eraser and rub it over the contacts on the connected – defective or no power supply – No OS
part of the card that fits into the slot. Installed
2. If RAM is not the cause, what may be the other cause 10. In the absence of an internal/external optical drive,
and what should you do to solve the problem? what option can you use to install an OS?
Answer: The other probable cause maybe the Answer: Flash drive
video card. Again, turn off the computer, unplug
it, remove the cover, and remove the card. Then
take a plain old pencil eraser and rub it over the
contacts on the part of the card that fits into the
slot.
3. If one of users forgot his/her password, how are you
going to change the password? Enumerate the steps in
resetting a password using GUI.
Answer: Reset the password. Login as
administrator. Click Start, right click Computer,
then Manage, properties. Click local Users and
groups, double click Users folder, right click its
username, and select Set Password
4. How would you avoid overheating of devices such as
CPU, or any other devices that produces more heat?
Answer: Provide the computer proper ventilation
or just cleaning or removing the dust from the
fans, dust can slow down the moving rotation of
fans.
5. The computer power supply fan is creating noise. If after
inspection you found out that it is rotating slowly, what
would you do?
Answer: Replace the power supply
6. After transferring the computer unit, the monitor has no
more display but the power indicator is on, what are the
steps that you must do? Name two causes of the problem.
Answer: Cable, ATX Power Supply on the
motherboard, Graphic Card
Steps: Check the Cable, check the on board power
supply, check graphic card and then test the unit
7. How would you avoid power supply overloading?
Answer: Be sure to buy a power supply that has
its proper wattage rating. For computers having
plenty of peripherals, it is recommended to have
a higher wattage rating power supply (e.g. 1000
watts)