True or False

1. The purpose of a product key is to help avoid illegal product installations. T

2. Multibooting is installing operating systems on multiple computers in the same room all at the same time. F
3. One can legally install a copy of Windows on two different computers, using one license #, as long as they
are located in different zip codes? F
4. If the motherboard on your computer supports UEFI (Unified Extensile Firmware), you can choose MBR. F
5. If the motherboard uses legacy BIOS system, you should choose MBR. T
6. We don’t need driver during installation/formatting process. F
7. All devices are not working without installer driver. F
8. Driver is the linker of the computer’s devices attached to it. T
9. You are trying to reformat a laptop. The first thing you need to do is to obtain its hardware specification. T
10. If system’s drivers are not installed, Manufacturers default software are not possible to use. T
11. A device is enabled without a driver. F
12.

1. Access to all drives and folders in Windows 7 and XP is provided through _____.
a. Control Panel b.recyle Bin c. My Computer d. Device Manager
2. Which file system is the most secure?
a. FAT32 b. NTFS c. FAT
3. 32-bit versions of Windows are designed to run on which architecture?
a. x43 b. x32 c. x86 d. x64
4. What type of CPUs are x64 operating systems and software primarily designed for?
a. x43 b. x32 c. x86 d. x64
5. A(n) ____ installation includes a complete copy of a hard disk volume, including all preinstalled application
software programs.
a. Multiboot b.remote c.image d. in-place
6. A(n) ____ is a fix for a single problem within an operating system.
a. Driver b. patch c.service pack d. update
7. When combined together, accumulated patches are called ____.
a. Driver b. patch c. service pack d. update
8. Installing an operating system onto a hard drive with no previous OS installed is known as a(n)_____.
a. Multiboot b. clean c.image d. in-place
9. What must you normally accept when installing a Windows operating system?
a. Default Settings b. End User License Agreement (EULA)
10. A(n) ____ is a combination of fixes and updates.
a. Driver b. patch c. service pack d. update
11. What is the Windows installation option that inherits all previous settings, hardware, and applications?
a. multiboot b. clean c. image d. upgrade
12. Current operating systems are available in __-bit and __-bit versions.
a. 32, 64 b.20,40 c. 2,4 d. 16,32
13. It is the process of preparing a data storage device such as a hard disk drive, floppy disk or USB flash drive for
initial use.
a. Reformatting b. Installation c.Booting d. Configuration
14. These are small software programs that help the operating system use or drive the device
a. drivers b. Installation c. Booting d. Configuration
15. This option replaces your current version of Windows, but doesn't preserve your files, settings, and programs.
a. BIOS b.Custom c. Update d. Upgrade
16. It instruct the computer on how to perform a number of basic functions such as booting and keyboard control.
a. BIOS b. Custom c. Update d. Upgrade
17. Keyboard key to access BIOS setup (based on your assigned computer)
a. F6 b. F3 c. Alt d. Del
18. Is the way a system is set up, or the assortment of components that make up the system.
a. Booting b. Configuration c. Installing d. Reformatting
19. _ _ _ _ _ _ _ Agreement is the next phase after choosing the language, time/currency format and the keyboard
input method.
a. Booting b. Installing c. License d. Product
20. The following are the benefits of formatting hard drive except one.
a. Speed up your computer c.Get rid of outdated personal information
b. Fix malware and virus problems d. Increase hard drive capacity
21. What is the 4th step in installing windows operating system?
a. Boot the computer using the bootable windows installation disc from the DVD-ROM.
b. Accept the license agreement
c. Choose a type of installation “Upgrade or Custom(advance)”
d. Activate the windows using the 25 characters product key.
22. Things that you need to do with your files before reformatting your computer.
a. backup b. Delete c. Erase d. Remove
23. The following are the system recommended requirements for windows 7 before installing except one.
a. 1 GHz 32-bit or 64-bit processor c . 1 GB of system memory
b. High Definition Audio Device d. 16 GB of available disk space
24. Where can you find the devices that are installed in your computer?
a. Device Manager b. Task Manager c. System Information d. System Setting
25. Below that ARE minimum requirements for a Windows 7 install (in a 64-bit system)except …
a. Processor - 1 Ghz or faster c. RAM Type - DDR3 or better
b. Hard Drive Space - 20Gb or more d. Memory - 2Gb or more RAM
26. After installation of Windows 7, users will need to …
a. Update their network cabling c. Create user accounts
b. Send an email to Microsoft requesting a license number. d. partition the drive
27. Why may a hard drive need to be partitioned before installation of a new OS?
a. Partitioning verifies that the file system has no errors. Windows will not install properly with file system
errors.
b. You need to create a partition for future backups before Windows will allow the install.
c. Creating a partition reserves a physical portion of the hard drive space that the operating system can
address.
28. A single file that is a perfect representation of an entire CD, DVD, or BD.
a. ISO file b. MBR file c. GPT file
29. What is the primary purpose of operating system?
a. To make the most efficient use of computer hardware.
b. To allow people to use the computer.
c. To keep systems programmers employed.
d. To make computers easier to use.
30. It is a software program that enables a specific hardware device to work with a computer's operating system.
a. Driver b. System software c. application software d. OS
31. Which methods should a technician use to update a device driver?

a. Insert the operating system installation media and load the driver from there
b. Buy another operating system license
c. Download the driver from the website of the manufacturer
d. Perform a firmware update
32. What is used by an operating system to communicate with hardware components?
a. device driver b. BIOS c. CMOS d. Application Program Interface
33. Which of the following is a feature of the active partition of a hard drive that is using Master Boot Records?
a. The active partition must be a primary partition.
b. ONLY 1 primary partitions can be marked as active.
c. An active partition must be assigned C: as the drive letter.
 d. The active partition may include the manufacturer recovery partition.
34. Which Windows tool is used to determine if a dynamic disk is corrupted?
a. Disk Management b. Device Managerc. Microsoft System Preparation d . Bootmgr
35. How much RAM can be addressed by a 64-bit operating system?
a. 16 GB maximum b. 32 GB maximum c. 64 GB maximum d. 128 GB or more
36. What would be the result of having a corrupt Master Boot Record?
a. The printer will function incorrectly. C. The operating system will fail to start.
b. A new application will fail to install. D. The keyboard will be unresponsive to the user.
37. A user notices that a PC is running slowly and exhibits a delayed response to keyboard commands. What is a
probable cause of this symptom?
a. The video card does not support the resolution that is being used.
b. A recently installed device driver is incompatible with the boot controller.
c. A process is using most of the CPU resources.
d. One or more program files have been deleted.
38. Which of the following is an advantage of the NTFS file system compared with FAT32?
a. NTFS is easier to configure. c. NTFS supports larger files.
b. NTFS allows faster formatting of drives. d. NTFS allows faster access to external peripherals such as a USB
drive.
39. A technician has loaded an incorrect video driver on a Windows 7 computer. How can the technician revert to a
previous driver?
a. Select the video adapter card Properties in Device Manager, select the Driver tab, and click Roll Back
Driver.
b. Use the Devices and Printers control panel to right-click on the monitor, and select Properties.Select Roll
Back Driver.
c. Select Create a Restore Point from System Tools.
d. Use regedit to remove the information about the graphics driver from the registry.
40. "Alt+Tab" does what?
a. Erases everything on the clipboard c.Shuts the system down
b. Closes the current program d. Switches between open programs