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LESSON 1: CSS in The Electronics Industry: TOPIC 1: Why Is CSS Relevant?

This document provides an overview of the Computer Systems Servicing (CSS) industry and qualification. It discusses why CSS is relevant as technology is increasingly used. Common jobs for those with a CSS qualification include computer repair technicians, network support specialists, and help desk staff. The qualification trains individuals to diagnose and troubleshoot PC systems and software issues. It also outlines the health and safety policies and procedures important for the safe repair of computer equipment, such as identifying hazards, assessing risks, and implementing risk controls.

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Arvin B. Buyser
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212 views

LESSON 1: CSS in The Electronics Industry: TOPIC 1: Why Is CSS Relevant?

This document provides an overview of the Computer Systems Servicing (CSS) industry and qualification. It discusses why CSS is relevant as technology is increasingly used. Common jobs for those with a CSS qualification include computer repair technicians, network support specialists, and help desk staff. The qualification trains individuals to diagnose and troubleshoot PC systems and software issues. It also outlines the health and safety policies and procedures important for the safe repair of computer equipment, such as identifying hazards, assessing risks, and implementing risk controls.

Uploaded by

Arvin B. Buyser
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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LESSON 1: CSS in the Electronics

Industry
Hey there! Welcome to CSS!

As many of today's basic functions are being simplified by technology,


computers have been on the forefront in developing innovations through its
many functions.

Many of the things that we thought were impossible before are now being
achieved by computers nowadays.

In this digital economy, having the knowledge and skills in computer servicing
is the start and most fundamental of all.

TOPIC 1: Why is CSS relevant?


In today’s industry, almost every establishment needs the assistance of
technology.

Even establishments and businesses are now gearing towards the use
of information technology to promote their services. 

The demand for people who offer computer servicing and repair continues to
increase as society rapidly changes.
For example

 Computer hardware need maintenance services in order to repair


normal wear and tear.

 Network infrastructures used by organizations will need maintenance


and monitoring.

 Computer equipment would need occasional repair and maintenance;


thus, requiring the assistance of computer systems service providers.

Commonly, the industry’s main line of business is on selling computer


hardware systems and components, as well as providing repair and
installation services. 

Thus, if you were to venture in this industry, you must be well informed on
basic concepts related to computer systems servicing.
TOPIC 2: What jobs can I land on?
Since society is now becoming more technology-driven and technology-
dependent, it is no wonder that more and more establishments are in need of
the expertise of computer service providers.

The Computer Systems Servicing National Certificate (NC II) Qualification


trains its learners with competencies that will allow them to diagnose and
troubleshoot PC systems and software issues, as well as restoring its parts to
return the device to its normal function.

A person who has achieved the Computer Systems Servicing NC II


Qualification is competent to be a:
TOPIC 4: What does the Qualification require?

Because technology also changes rapidly, computer technicians must be


updated with the current trends, technology, and developments related to the
computer industry. In addition to that, computer staff may need to work with
various people that will require their expertise. Thus, the ability to work in
groups and the ability to translate technical information to non-technical users
may be required when working in this field.

Having a CSS NC II qualification is an entry point for a career in the


computer field. 

Being a computer technician may require you to travel to see clients or be at


an office and workplaces as a member of the IT support team. As a
technician, you must possess the interests and skills that the job demands. 

TOPIC 5: What knowledge and skills do I need?


As much as possible, you will need some prior knowledge and skills so that
you will be able to perform computer servicing easily.
LESSON 2: OHS Policies and
Procedures

Occupational Health and Safety or OHS is concerned with health, safety,


and welfare issues in the workplace. Policies and procedures are important in
discussing OHS because it aims to make the workplace safer and better for
workers and stakeholders. 

It is concerned with many factors such as removal of hazards and reducing


accidents in the workplace.

As a future computer technician, it is your responsibility to know these


standard protocols especially since you will be assembling and repairing
expensive and sensitive equipment that need care and proper handling.

TOPIC 1: Occupational Health and Safety


Occupational Health and Safety (OHS) is a set of policies and procedures
that is followed in a workplace in order to prevent accidents, illnesses, and
injuries. 
It involves knowing the risks that can be encountered in a workplace and
figuring out how it can be prevented.
 
Following OHS policies and procedures is important when dealing with
electronics since it would protect not only the personnel dealing with the
components, but also the unit itself. 
Three steps may be done to facilitate OHS procedures in a CSS work space:

1. Hazard identification
2. Risk assessment
3. Risk control
In addition to that, here are some additional OHS Procedures that must be
observed in computer servicing:
TOPIC 2: Hazard Identification
Hazards are anything that can hurt a person. Example of hazards that can be
encountered when conducting computer systems servicing are:

 Tangled electrical cords

 Unsecured or unevenly stacked boxes

 Noise

Hazard identification involves observing the workplace’s surroundings to


recognize potential risks.
What are common hazards that can be encountered in the electronic industry?
TOPIC 3: Risk Assessment

TOPIC 4: Risk Control

Once the hazard has been identified and its risks have been evaluated, it is time to
address these issues:

 Ask your supervisor for instruction and training before using or repairing an
equipment.

 Do not carry or move heavy objects by yourself.

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