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CSS NC-2 Topic 1 - Exploring The Electronics Industry

The document is from a lesson on exploring the electronics industry for a Computer Systems Servicing NC-II course. It discusses the relevance of computer systems servicing in today's society, potential careers after obtaining the qualification, occupational health and safety procedures, and hazards in the industry. It also outlines the learning objectives for the lesson.

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Chelie Trangia
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176 views

CSS NC-2 Topic 1 - Exploring The Electronics Industry

The document is from a lesson on exploring the electronics industry for a Computer Systems Servicing NC-II course. It discusses the relevance of computer systems servicing in today's society, potential careers after obtaining the qualification, occupational health and safety procedures, and hazards in the industry. It also outlines the learning objectives for the lesson.

Uploaded by

Chelie Trangia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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COMPUTER SYSTEMS SERVICING NC-II

Lesson 1: Exploring the Electronics Industry

At the end of this unit, you should be able to:

•Identify the relevance of CSS in today's society;


•Differentiate the possible careers after achieving the CSS
Qualification;
•Enumerate the different Occupational Health and Safety Procedures
and Policies;
•Describe the different hazards that you may encounter in the
industry; and

COMPUTER SYSTEMS SERVICING NC-II


Introduction
• As many of today's basic functions are being simplified
by technology, computers have been on the forefront
in developing innovations through its many functions.

• Many of the things that we thought were impossible


before are now being achieved by computers
nowadays.

• In this digital economy, having the knowledge and skills


in computer servicing is the start and most
fundamental of all.

COMPUTER SYSTEMS SERVICING NC-II


TOPIC 1: Why is CSS relevant?
In today’s industry, almost every establishment
needs the assistance of technology.

Even establishments and businesses are now


gearing towards the use of information
technology to promote their services.

The demand for people who offer computer


servicing and repair continues to increase as
society rapidly changes.

COMPUTER SYSTEMS SERVICING NC-II


COMPUTER
SYSTEMS SERVICING NC-II
For example
• Computer hardware need maintenance services in order to
repair normal wear and tear.
• Network infrastructures used by organizations will need
maintenance and monitoring.
• Computer equipment would need occasional repair and
maintenance; thus, requiring the assistance of computer
systems service providers.
• Commonly, the industry’s main line of business is on selling
computer hardware systems and components, as well as
providing repair and installation services.
• Thus, if you were to venture in this industry, you must be well
informed on basic concepts related to computer systems
servicing.
TOPIC 2: What jobs can I land on?
Since society is now becoming more technology-
driven and technology-dependent, it is no wonder
that more and more establishments are in need of
the expertise of computer service providers.

The Computer Systems Servicing National Certificate (NC


II) Qualification trains its learners with competencies that
will allow them to diagnose and troubleshoot PC systems
and software issues, as well as restoring its parts to return
the device to its normal function.

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TOPIC 3: What are
my job functions in
the future?

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TOPIC 4: What does the
Qualification require?

COMPUTER SYSTEMS SERVICING NC-II


Because technology also changes rapidly, computer technicians must be updated
with the current trends, technology, and developments related to the computer
industry. In addition to that, computer staff may need to work with various people
that will require their expertise. Thus, the ability to work in groups and the ability to
translate technical information to non-technical users may be required when
working in this field.

Having a CSS NC II qualification is an entry point for a career in the computer


field.

Being a computer technician may require you to travel to see clients or be at an


office and workplaces as a member of the IT support team. As a technician, you
must possess the interests and skills that the job demands.

COMPUTER SYSTEMS SERVICING NC-II


TOPIC 5: What knowledge
and skills do I need?

COMPUTER SYSTEMS SERVICING NC-II


COMPUTER SYSTEMS SERVICING NC-II
LESSON 2: OHS Policies and Procedures
Introduction

Occupational Health and Safety or OHS is concerned with health, safety,


and welfare issues in the workplace. Policies and procedures are
important in discussing OHS because it aims to make the
workplace safer and better for workers and stakeholders.

It is concerned with many factors such as removal of hazards and


reducing accidents in the workplace.

As a future computer technician, it is your responsibility to know these


standard protocols especially since you will be assembling and repairing
expensive and sensitive equipment that need care and proper handling.

COMPUTER SYSTEMS SERVICING NC-II


TOPIC 1: Occupational Health and Safety

Occupational Health and Safety (OHS) is a set of policies and


procedures that is followed in a workplace in order to prevent
accidents, illnesses, and injuries.
It involves knowing the risks that can be encountered in a
workplace and figuring out how it can be prevented.

Following OHS policies and procedures is important when dealing with electronics since it would protect
not only the personnel dealing with the components, but also the unit itself.
Three steps may be done to facilitate OHS procedures in a CSS work space:

1.Hazard identification
2.Risk assessment
3.Risk control

COMPUTER SYSTEMS SERVICING NC-II


In addition to that, here are some additional OHS Procedures that must be observed in
computer servicing:

COMPUTER SYSTEMS SERVICING NC-II


TOPIC 2: Hazard Identification

Hazards are anything that can hurt a person. Example of hazards that can
be encountered when conducting computer systems servicing are:

•Tangled electrical cords


•Unsecured or unevenly stacked boxes
•Noise

Hazard identification involves observing the workplace’s surroundings to


recognize potential risks.

COMPUTER SYSTEMS SERVICING NC-II


What are common hazards
that can be encountered in the
electronic industry?

COMPUTER SYSTEMS SERVICING NC-II


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TOPIC 3: Risk Assessment

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TOPIC 4: Risk Control

Once the hazard has been identified and its risks have
been evaluated, it is time to address these issues:

•Ask your supervisor for instruction and training before


using or repairing an equipment.

•Do not carry or move heavy objects by yourself.

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LESSON 3: Applying Quality Standards
Introduction

Standards are sets of rules that


outline specification of dimensions, design of
operation, materials, and performance. Standards
provide basis for good quality and protocol.

When it comes to computer systems


servicing, standards are important as it serves as
comparison for computer performance.
Maintaining quality is important to manage
customer satisfaction where the revenue and
profits will depend upon.

COMPUTER SYSTEMS SERVICING NC-II


TOPIC 1: Assessing Quality

In computer systems servicing, you will be handling


a lot of equipment. You will be purchasing them,
assembling and disassembling, repairing, or even
maintaining them!

That is why it is important to assess the quality of the


materials you will be receiving especially when you are
purchasing from a supplier.

COMPUTER SYSTEMS SERVICING NC-II


Here are some standard
protocols in checking the
materials and goods you
will be receiving

COMPUTER SYSTEMS SERVICING NC-II


TOPIC 2: Documentation

Here are some samples of log


reports and documentation
assessed by a quality checker.
Take note however, that not all
organizations will make use of the
same form.

COMPUTER SYSTEMS SERVICING NC-II


TOPIC 3: Inventory Form

Here is an example of an inventory form.

You will be encountering this after


disassembling computers. You will be
listing down the PC specifications in this
form.

You can write the general description of


what the item is under Items while you
can write the specifications or necessary
description below

Description/Specification. Anything else


that you think are important notes should
be written on the Remarks column.

COMPUTER SYSTEMS SERVICING NC-II


ASSESSMENT

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