Competency Based Learning Material
Competency Based Learning Material
BASED
LEARNING
MATERIAL
Sector: ELECTRONICS
Qualification Title: COMPUTER SYSTEMS SERVICING NC II
Unit of INSTALL AND CONFIGURE COMPUTER SYSTEMS
Competency:
Module Title: INSTALLING AND CONFIGURING COMPUTER
SYSTEMS
This module will lead you through different learning activities in order
to complete each learning outcome of the module. Each learning outcomes
is provided with Information Sheets (Reference Materials for further
reading to help you better understand the required activities). Follow these
activities and answer the self-check at the end of each learning outcome.
You may remove a blank answer sheet at the end of each module (or get
one from your facilitator/trainer) to write your answers for each self-check.
If you have questions, don’t hesitate to ask your facilitator for assistance.
Recognition of Prior Learning (RPL)
You may already have some or most of the knowledge and skills covered
in this learner's guide because you have:
been working for some time
already completed training in this area.
If you can demonstrate to your trainer that you are competent in a
particular skill or skills, talk to him/her about having them formally
recognized so you don't have to do the same training again. If you have a
qualification or Certificate of Competency from previous trainings, show it to
your trainer. If the skills you acquired are still current and relevant to the
unit/s of competency they may become part of the evidence you can present
for RPL. If you are not sure about the currency of your skills, discuss this
with your trainer.
At the end of this module is a Learner’s Diary. Use this diary to record
important dates, jobs undertaken and other workplace events that will
assist you in providing further details to your trainer or assessor. A Record
Talk to your trainer and agree on how you will both organize the
Training of this unit. Read through the module carefully. It is divided
into sections, which cover all the skills, and knowledge you need to
successfully complete this module.
Work through all the information and complete the activities in each
section. Read information sheets and complete the self-check.
Suggested references are included to supplement the materials
provided in this module.
Use the self-check questions at the end of each section to test your
own progress.
When you are ready, ask your trainer to watch you perform the
activities outlined in this module.
As you work through the activities, ask for written feedback on your
progress. Your trainer keeps feedback/ pre-assessment reports for
this reason. When you have successfully completed each element, ask
your trainer to mark on the reports that you are ready for assessment.
When you have completed this module (or several modules), and feel
confident that you have had sufficient practice, your trainer will
arrange an appointment with registered assessor to assess you. The
results of your assessment will be recorded in your competency
Achievement Record.
References/Further Reading
Self Check
Information Sheet
Learning Experiences
Module Content
Module Content
List of Competencies
Module Content
Module Content
Front Page
List of Competencies
Maintain and
Maintain and Repair
Repair Computer
ELC724334
4. Computer Systems
Systems and
and Networks
Networks
MODULE CONTENT
ASSESSMENT CRITERIA:
1. Unit assembly is planned and prepared to ensure OH&S policies
and procedures are followed in accordance with systems
requirements
2. Materials necessary to complete the work are identified and
obtained in accordance with established procedures and checked
against systems requirements
3. Tools, equipment and testing devices needed to carry out the
installation work are obtained in accordance with established
procedures and checked for correct operation and safety
4. Computer hardware is assembled in accordance with established
procedures and systems requirements
5. Basic-input-output-system (BIOS) configuration is performed in
accordance with hardware requirements.
6. Portable bootable devices are created in accordance with software
manufacturer instruction
7. Customized installers are prepared in accordance with software
utilization guide and end user agreement.
8. Installation of portable applications are carried out in accordance
with software user guide and software license
9. Operating system (OS) is installed in accordance with established
installation procedures and to comply with end-user requirements
10. Peripherals/devices drivers are installed and configured in
accordance with manufacturer’s instructions and/or OS
installation procedures.
11. OS and drivers updates/patches are accessed and installed in
accordance with manufacturer’s recommendations and
requirements
12. On-going checks of the quality of the work are undertaken in
accordance with established procedures
13. Application software are installed based on software installation
guides, end-user requirements and software license agreement
14. Variation to application software installation is carried out in
accordance to customer/client requirements
15. Software updates are accessed and installed in accordance with
manufacturer’s recommendations and requirements
16. Devices / systems and/or installation is tested to determine
whether it conforms to requirements
17. Stress test is conducted to ensure reliability of equipment in
accordance with manufacturer’s instructions and system
requirements
18. 5S and 3Rs are followed according to environmental policies
19. Documentation in relation to the test is forwarded to
appropriate personnel and/or authority in accordance with
requirements
CONDITIONS:
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify the basic precautions and procedures in planning,
preparing installing and testing of computer hardware and
software.
2. Determine the effects of computers to the people, health risk
and to be environment
CONCEPT DEVELOPMENT:
Some Basic Precautions and Procedures:
Before starting the installation, read carefully the documentation
and procedures on any hardware and software setting that may
be required.
Failure to do the proper jumper setting may cause damage to
your CPU.
Without an effective cooling fan, the CPU can overheat and
cause damage to both CPU and the motherboard.
Each bank must have the same size and type of memory
installed in pairs.
Before adding and removing any other system components,
make sure that you unplug your power supply. Failure to do so
may cause damage to your motherboard and in the system
component.
Test the computer, ensuring that it meets the necessary system
requirements before booting up.
If the computer does not pass any of the power on self -test
(POST), the computer will receive an irregular power on self –
test. An irregular POST is a beep code which is different from the
standard beep which can either be no beeps at all or a
combination of different beeps.
COMPUTER Date Developed:
SYSTEMS SERVICING Document No.
NC II March 2021
Developed by: Issued by:
Page
Installing and Configuring Aileen D. Enriquez
Computer Systems
Revision # _____ 2 | 53
Personal Safety While Working Along with PC’s
Computer equipment can be dangerous, and you or others can be
injured or even killed if you don’t follow proper safety guidelines when
working along PC’s. The following are some precautionary measures to
take before working with any computer equipment:
Wear shoes with non-conductive rubber soles to help reduce the
chance of being shocked or seriously injured in an electrical
accident.
Do not work on components that are plugged into their power
source.
Do not remove expansion cards from a computer when it is
turned on.
Remove all jewelry when working inside any computer related
equipment.
Be sure not to mix electronic components and water.
EFFECTS OF COMPUTER
1. Violation of Privacy
Nearly every life event is stored in a computer somewhere-in
medical records, credit reports, tax records etc. It is crucial that personal
and confidential records be protected properly. In many instances, where
these records were not properly protected, individual have found their
privacy violated and identities stolen.
3. Health Risks
Prolonged or improper computer use can lead to injuries or
COMPUTER Date Developed:
SYSTEMS SERVICING Document No.
NC II March 2021
Developed by: Issued by:
Page
Installing and Configuring Aileen D. Enriquez
Computer Systems
Revision # _____ 3 | 53
disorders of the hands, wrist, elbows, eyes, neck, and back. Computer
users can protect themselves from these health risk through proper
workplace design, good posture while at the computer, and appropriately
spaced work breaks. Another health risk, called computer addiction,
occurs when someone becomes obsessed with using the computer. Once
recognized, computer addiction is treatable disorder.
4. Public Safety
Adults, teen and children around the world are using computers to
share publicly their photos, videos journals, music and other personal
information. Some of these unsuspecting, innocent computer users have
fallen victim to from these criminals by being cautions. For example, do
not share information that would allow others to identify or locate you.
5. Impact on Environment
Computer manufacturing processes and computer waste are
depleting natural resources and polluting the environment. The amount
of resources required to manufacture a personal computer equals that of
a mid-sized car. When computers are discarded in landfills, they release
toxic materials and potentially dangerous levels of lead, mercury, and
flame retardants. Strategies that can help protect the environment
include recycling, and immediately donating replaced computers.
SELF-CHECK 1.1-1
A. TRUE OR FALSE
B. MATCHING TYPE
COMPUTER Date Developed:
SYSTEMS SERVICING Document No.
NC II March 2021
Developed by: Issued by:
Page
Installing and Configuring Aileen D. Enriquez
Computer Systems
Revision # _____ 5 | 53
Direction: Select your answer on the choices below that will correspond
on the statement. Write the letter of your answer on the space provided.
A. Violation of Privacy
B. Impact on the Environment
C. Public Safety
D. Health Risk
E. Impact on Labor Force
Compare your answer with the Answer Key. If you get 80% and
above, then you may proceed to the next activity but if you not,
master the lesson and take the Self-Check again.
1. TRUE
2. FALSE
3. TRUE
4. FALSE
5. FALSE
B. MULTIPLE CHOICE
1. B
2. E
3. A
4. C
5. D
Learning Objectives:
COMPUTER Date Developed:
SYSTEMS SERVICING Document No.
NC II March 2021
Developed by: Issued by:
Page
Installing and Configuring Aileen D. Enriquez
Computer Systems
Revision # _____ 7 | 53
After reading this INFORMATION SHEET, YOU MUST be able to:
Are you the person everyone calls when they have a computer
problem? Have you considered getting paid for the fixing near fatal
errors and turning your PC Prowers into a business? According to a
recent report, sales of computer services are expected to exceed $47
billion this year in the US alone, with PC repair leading the way
bandwagon of Computer Hardware Servicing, trade like
document/forms (e.g. Job Orders, Request Forms, and Report Sheets)
and qualifications for personnel in repairing computers.
A. Job Order
A Job order (known as works order of the United States
because the work is produced in a manufacturing area known as the
works order can be equivalent to a service order where the WO records
the location, date and time the service is carried out and the nature of
work that is done. The type of personnel (e.g. job position) may also be
listed on the WO. A rate (e.g. $/ week) and also the total amount of
hours worked and total value is also shown on the work order.
A work order may be a maintenance or repair request from
students, faculty, or staff in a university.
Orders received from outside an organization are often
dispatched (reviewed and scheduled) before being executed. Work
orders may be for preventive maintenance.
Contractors may be using a single job work order and invoice
form that contains the customer information, describes the worked
performed, list charges for material and labor, and can be given to the
customer as an invoice.
Observation/s:
Reported by:
Casandra Palamon
Sign:
Education
Employers prefer applicants who have completed formal
electronics training in a vocational school, community college or similar
setting, reports the Bureau of Labor Statistics. Training program may
last from 6 months to two years. Some employers require at least a high
school diploma or GED.
Certifications
Trainers can take the TESDA NC II Computer System Servicing
assessment to demonstrate their competency for entry-level jobs to
employers. The Technical Education and Skills Development Authority
or TESDA offers a variety of certification programs. In addition,
Technicians can achieve certifications even for traineeship.
A. TRUE OR FALSE
TRUE OR FALSE
1. FALSE
2. FALSE
3. FALSE
4. FALSE
5. FALSE
6. FALSE
7. TRUE
8. TRUE
9. TRUE
10. TRUE
Supplies/Materials :
Paper and Pen
Equipment :Computer
Steps/Procedure:
1. Make your own job order form.
2. Write the complete location, date and time to a service carried out.
3. Indicate the job position and rate
4. Use the sample Job order form to complete this task
CRITERIA
YES NO
Did you….
1. Make your own job order form?
2. Write the complete location, date and time to a
service carried out?
3. Indicate the job position and rate?
4. Use the sample Job order form to complete this
task?
Comments/ Suggestions:
The following tools and equipment are classified according to their functions
and uses.
Equipment and Tools Materials
Accessories
Software applications
Software - is the programs and data that a computer uses.
Network OS Software
Network-are multiple computers linked together to make
simultaneous information sharing and exchange by multiple users.
The little shock you experienced while you are walking across a
carpeted floor or touched a door knob, table, counter or even another
person is a result of static electricity. Static electricity is the discharge of
electricity between two objects with different electrical potential.
Humans can’t feel a static shock until it is several thousand volts strong,
but it takes less than 30 volts to fry a sensitive computer component,
such as a stick of RAM or a processor.
SELF-CHECK 1.1-3
A. IDENTIFICATION
Directions. Identify the following tools and materials and give their
uses. Use a separate sheet of paper in answering.
1.
3.
4.
5.
A. IDENTIFICATION
1. LAN Card –This is a computer circuit board or card that is
installed in a computer so that it can be connected to a
network.
2. Soldering Iron – is used to join two or more metal conductors
with the support of soldering lead melted around it.
3. USB – Universal Serial Bus, a hardware interface for low-speed
peripherals such as the keyboard, mouse, joystick, scanner,
printer and telephony devices.
4. Flat Screw Driver – is used to drive or fasten negative slotted
screws
5. Multitasker- is an instrument use to measure voltage, current
and resistance.
Directions:
The class will be divided into five groups. Each group has their
own respective leader. The group will prepare a skit regarding personal
protective equipment. After the activity they will be graded thru the given
Performance Score Card below:
CONCEPT DEVELOPMENT:
Hardware Components of Computer System
OUTPUT DEVICES. After processing the data fed into computer with the
use of input devices, the information must now be outputted in a form
understood by human beings. Output devices are classified according
to the output they can produce. An output which you can hold in your
hand is called hard copy. Output types such as audio and video are
referred to as soft copy. The following are output devices used.
Modem – a device that sends and receives data over telephone lines to and
from computers.
THE SYSTEM UNIT. The system unit is the part of the computer
which is responsible for accepting and processing the data brought in by the
input devices. It also responsible for passing the resulting information to the
users via the output devices.
The Main Circuit Board - Also called the "system board," is the main
COMPUTER Date Developed:
SYSTEMS SERVICING Document No.
NC II March 2021
Developed by: Issued by:
Page
Installing and Configuring Aileen D. Enriquez
Computer Systems
Revision # _____ 29 | 53
printed circuit board in an electronic device, which contains sockets that
accept additional boards. In a personal computer, the motherboard contains
the bus, CPU and coprocessor sockets, memory sockets, keyboard controller
and supporting chips.
Audio Port
Intended for
plugging in the
speaker or
headset.
Illustration Function
A. MULTIPLE CHOICE
Direction: Write the letter of the correct answer. Use a separate sheet of
paper in answering.
1. What do you call a device converts computer output into display
images?
a. Floppy disk c. Printer
b. Monitor d. Processor
A. MULTIPLE CHOICE
1. B
2. B
3. D
4. B
5. B
B. TRUE OR FALSE
1. FALSE
2. TRUE
3. TRUE
4. TRUE
5. FALSE
Supplies/Materials :
Paper and Pen
Equipments :
1. Computer
2. PPE
Steps/Procedure:
5. Proceed to the station (with PC Unit) assigned to you
6. Identify the different components and write the specification of
each component on your paper
7. Submit output to trainer for evaluation
CRITERIA
YES NO
Did you….
1. Identify computer components and peripherals
correctly?
2. Answer questions about the computer components
and peripherals correctly?
3. Use Personal Protective Equipment (PPE) properly?
4. Achieve the objective of the activity accordingly?
Comments/ Suggestions:
RECORD OF ACHIEVEMENT
Performance Standards
REFERENCES
Electronic Resources:
1. http://www.workcover.nsw.gov.au/OHS/default.htm
2. www.cengageasia.com
3. www.wikipedia.com
4. www.freepik.com