TLE - Computer Systems Servicing 9

Name: ______________________________________ Date: ____________________

Grade: ______________________________________ Section: ___________________

Quarter: I Week: 5 SSLM No. 5 ELC(s): Applying Quality Standards

➢ Topic/s: Quality standard, fault identification, and reporting

➢ Objectives:
• Check the received materials against workplace standard and
specifications;
• Record and/or report defects and any identified causes to the
supervisor concerned in accordance with workplace procedures

Let Us Discover

QUALITY STANDARD, FAULT IDENTIFICATION, AND REPORTING

What is a Quality Standard?

Quality standard is characterized through a report that gives prerequisites,
determinations, rules, or qualities that can be utilized reliably to guarantee that materials,
items, procedures, and administrations are fit for their motivation.
Quality and standards are very important when choosing a material or buying important
things, especially if you want to ensure the durability and lifetime of an item. The checker is
responsible for performing the quality checking. He needs to record and report the received
materials for assurance.

FAULT IDENTIFICATION AND REPORTING

It is not easy to buy new materials in an individual company if the criteria are used for
a lifetime. Even if you have purchased it already, you still must make sure that it is the same
specifications required in good condition.
For Receiving Materials:
1. Match the packing slip to the items received and ensure that the materials are
destined for the tour department.
2. That you are receiving the materials indicating the purchase order concerning
quantity and discount.
3. That the materials are in acceptable condition.
4. That term regarding the installation and set-up of equipment are met.
For Receiving Reports
Whenever goods are received:
1. The person receiving the goods must document using the administrative software,
that all goods were received for each requisition before any payment can be made
to the vendor.

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2021
 2. Any exceptions must be noted so that partial payment can be processed, or
defective goods can be returned or replaced.
For Returning of Merchandise
1. When merchandise is received, which is incomplete or defective, the supervisor will
return the materials to the supplier or to the store where it was bought and decide with
the vendor for a replacement.
For Making an inventory report of the materials
1. All materials received must be listed and be reported to monitor how many materials
are already on hand, purchased, or damaged.
2. Effective management checks are an essential means of assuring the integrity and
security of beneficial processes.

The Quality checker is the person who will record the date of receipt, name of the
materials purchased, quantity, and official receipt number, the signature of the person who
bought the materials, and signed his name afterward. The Quality checker will identify if the
materials are in good condition or damaged or needing replacements. This will also be
recorded in his report.

A. This is the example of the Log Report form that will be completed by the Quality checker.
Date Vendor OR No. Item Name Quantity Signature Quality
Received Checker

B. This is the example of Assessment of Materials Received form that will be completed
by the Quality Checker

Quality checker:
Item Item Total no. of item in Total no. of item not in Comments
Number Name good condition good condition

Example: Fred is assigned as a quality checker; he needs to make a log report and assessment of
materials in receiving the items.
- Fred Compe
- October 11, 2019
- 10 Hard disk, five 500MB DRAM memory chips
- Received from Elizabeth Rostel (P.C. Works Shop) OR#202011
- Found out that 5 Defective Hard drive has error need for replacement

Log Report Form

Date Vendor OR No. Item Name Quantity Signature Quality
Received Checker
Oct. 11, PC Works Shop 202011 Hard Disk 10 Fred Compe
2019
500MB DRAM 5 Fred Compe
Assessment of Materials Received form
Quality checker: Fred Compe
Item Item Total no. of item Total no. of item not Comments
Number Name in good condition in good condition
1 Hard 5 5 Defective HD, has error
disk need for replacement
2 500MB 5 0 None
DRAM

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 Let Us Try

Activity 1: TRUE OR FALSE

Directions: Write T if the statement is true or F if the statement is false.

1. Whenever good are received, you must document it.

2. Defective merchandise should be kept, and no one will know about it.
3. In making inventory of the materials, all materials should be listed and declared.
4. The quality checker is the one who will identify the good condition of the
materials.
5. The quality checker will return the materials to the supplier or to the store and
make agreement.

Let Us Do

Activity 2: TELL ME!

Directions: Below is the list of situations that you are going to identify if it passed Quality
Standard. Write S for standard otherwise NS for not standard.

____________ 1. Doing 5s in the office. ____________ 6. Downgrading 500GB

____________ 2. Enabling network firewall. RAM into 250GB RAM.
____________ 3. Using low graphics card ____________ 7. Bring food and drinks
for a gaming laptop. inside the laboratory.
____________ 4. Low internal storage ____________ 8. Connecting two
capacity. computers to internet.
____________ 5. Installing Photoshop in ____________ 9. Configured unique IP
a Core i7 processor unit. address in a network.
____________ 10. Received 2 defected
mouse.

Let Us Apply

Activity 2: QUALITY CHECK

Objective: You are assigned to be the Quality checker for August. Make a Log Report and
Assessment Reports using the following data below. Make sure also to record all the items
listed and if you received it in good condition or not. Write your answer on a sheet of paper
and insert it in this part of the page.
1. - August 20, 2020
- 3 Headset
- Received from Mae Tales (INFO Works), OR#12932
- Found out 1 head set not functioning

2. - August 25, 2020

- 9 USB keyboard
- 11 Optical mouse
- Received from Ronel Disay (Digital Interface), OR#09821
- 3 defective optical mouse need for replacement

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Log report form:
Date Vendor OR No. Item Name Quantity Signature Quality
Received Checker

Assessment of Materials Received form:

Quality checker: (Name of student)
Item Item Name Total no. of item Total no. of item Comments
Number in good condition not in good
condition

Rubrics

Activity 2: Performance of the learners will be rated based on the following criteria
Criteria 7 5 3 Total
Excellent Very Satisfactory Satisfactory
Content of Log Clearly write all the Write only 5 Write only 2 answers
report form needed answers answers
Content of AMR Clearly write all the Write only 5 Write only 2 answers
form needed answers answers

References

➢ TLE- Self Learning Module. CSS 9 Quarter 1 Week 5. Applying Quality Standard.
Olaguir, L.C. pp 7-19
➢ MELC Code: TLE_IACSS9-12AQS-Ia-1, TLE_IACSS9-12AQS-Ib-2

SSLM Development Team

Writer: Lieza Mae Olaguir-Benitez
Editor: Melrose B. Gapate
Evaluator: Karen V. Diasnes
Illustrator: None
Creative Arts Designer: Reggie D. Galindez
Education Program Supervisor-EPP/TLE/TVL: Amalia C. Caballes
Education Program Supervisor – Learning Resources: Sally A. Palomo
Curriculum and Instruction Division Chief: Juliet F. Lastimosa
Asst. Schools Division Superintendent: Carlos G. Susarno, Ph. D.
Schools Division Superintendent: Romelito G. Flores, CESO V

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