9

Technology and
Livelihood Education 9
(Computer Hardware Servicing)
Computer System Servicing
Quarter 3 – Module 4:
Diagnosing Computer Systems
(Part II)

QUARTER 3 │MODULE 9
Technology and Livelihood Education – Grade 9
Alternative Delivery Mode
Quarter 3 – Module 4: Diagnosing Computer Systems
First Edition, 2020

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 9
Technology and
Livelihood
Education 9
(Computer Hardware Servicing)
Quarter 3 – Module 4:
Diagnosing Computer Systems
(Part II)
Introductory Message
This Self-Learning Module (SLM) is prepared so that you, our dear learners,
can continue your studies and learn while at home. Activities, questions, directions,
exercises, and discussions are carefully stated for you to understand each lesson.

Each SLM is composed of different parts. Each part shall guide you step-by-
step as you discover and understand the lesson prepared for you.

Pre-tests are provided to measure your prior knowledge on lessons in each

SLM. This will tell you if you need to proceed on completing this module or if you
need to ask your facilitator or your teacher’s assistance for better understanding of
the lesson. At the end of each module, you need to answer the post-test to self-check
your learning. Answer keys are provided for each activity and test. We trust that you
will be honest in using these.

In addition to the material in the main text, Notes to the Teacher are also
provided to our facilitators and parents for strategies and reminders on how they can
best help you on your home-based learning.

Please use this module with care. Do not put unnecessary marks on any part
of this SLM. Use a separate sheet of paper in answering the exercises and tests. And
read the instructions carefully before performing each task.

If you have any questions in using this SLM or any difficulty in answering the
tasks in this module, do not hesitate to consult your teacher or facilitator.

Thank you.
 What I Need to Know

This module was designed and written with you in mind. It is here to help you master
how to diagnose computer systems. The scope of this module permits it to be used
in many different learning situations. The language used recognizes the diverse
vocabulary level of students. The lessons are arranged to follow the standard
sequence of the course. But the order in which you read them can be changed to
correspond with the textbook you are now using.

The set of modules was designed and written to help you be familiar with the different
concept and develop the different skills required in the specialization Computer
Hardware Servicing. This module particularly focuses on how to plan and prepare
for diagnosis of computer systems errors

After going through this module, you are expected to plan and prepare for diagnosis
of computer system errors (TLE_ICTCS9DT-IIIa-g-1).

a. Identify the common troubleshooting for computer units;

b. Diagnose network connection; and,

c. Develop a simple diagnostic plan.

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Q3_TLE(CHS)9_ Module 4
 What I Know

Read each statement carefully. Write TRUE if the statement indicates a fact and
FALSE if not. Write your answer on a separate sheet of paper.

1. Double check the power connections.

2. Voltage regulator and power supply could cause power failure in the computer
unit.

3. Unseated cards or loose cards could cause malfunction.

4. Check the network cable (use multi tester).

5. Check the back of the computer to see if the network card light is on.

Check your answer using the key to corrections.

Were you able to get all the correct answers? If yes, then that means you
already know much about our topic in this module.

If not, it is alright. Because that means you will learn something new from
this module.

Lesson
Diagnosing Computer
1 Systems
The most frustrating situation computer users may probably run into are when
startup problems occur. This is when the computer won’t boot. Just the same, error
messages constantly appear during a computer’s startup process are very annoying.

This module will give a few tips on how some of the most common problems that
occur right after the computer is turned on can be avoided.

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Q3_TLE(CHS)9_ Module 4
 What’s In

Before we proceed to our topic, let us look back at the previous lesson. This will test
if you remember what you learned about the lesson you have finished.

Activity 1: Am I True, Am I False

Write TRUE if the statement states a fact and FALSE if not. Write your answers on
a separate sheet of paper.
1. When a faulty component is found in the computer, check with other computers
so that you can be sure whether the problem is in the component or not.
2. When a software or hardware error is noticeable in the computer, determine what
was altered before the problem happened.
3. In the event viewer, the warning or error messages linked to any faulty software
or hardware can be found.
4. Troubleshooting a computer can help one learn through the different problems or
faults that can be encountered.
5. A visual test is unconventional, but it is still an effective way of gauging how a
computer works.

Check your answers from the key to correction.

Did you get them all correct? Great job!

Notes to the Teacher

This module will help guide the students in becoming familiar with Personal Protective
Equipment and its importance in ensuring safety while working with computers.

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Q3_TLE(CHS)9_ Module 4
 What’s New

Activity 2: Matchy Matchy

Match the words in Column A with the words in Column B to form terms related to
the topic of this module.

Column A Column B
Trouble regulator
Voltage supply
Power shoot
Network tester
Cable hub

Check your answer using the key to corrections.

Were you able to decode all of them? Well done! Let us now proceed to our
discussion.

What is It

Common Troubleshooting for Computer Units

1. Double check the power connections.

https://www.alamy.com/computer-laptop-and-white-plug- http://www.knoda.org/list-different-computer-cables-types-
socket-on-wooden-working-table-flat-lay-composition- guide-names-functions-uses/
top-view-with-copy-space-image186055790.html

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Q3_TLE(CHS)9_ Module 4
2. Voltage Regulator and power supply could cause power failure in the computer
unit.

http://www.personal.psu.edu/users/d/l/dlm99/power_supply_unit.html

https://vmark.en.alibaba.com/product/60234342864-
803746713/automatic_voltage_regulator_for_computer.html

3. Check the power cords and cable connectors in your computer unit.

https://www.labnol.org/gadgets/visual-guide-to-computer-cables-
https://www.amazon.com/Standard-Computer-
connectors/10694/
Power-Cord-NEMA5-15P/dp/B00BBDKX1Q

4. Unseated cards or loose cards could cause malfunction.

https://www.pcworld.com/article/170553/
reseat_loose_components.html

5. Check the boot sequence configuration in the advance BIOS (Basic Input /Output
Unit) setup.

http://computerlearnfree.blogspot.com/2013/04/what https://teachcomputerscience.com/bios/
-is-bios-basic-inputoutput-system.html

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Q3_TLE(CHS)9_ Module 4
Diagnosing Network Connection

Things to look for if a PC is connected to the internet or network:

1. First check the cable connecting to the network card into the network hub.

https://www.newegg.com/p/17Z-00PR-00MK5

http://webpage.pace.edu/ms16182p/networking/router.html

2. Check the back of the computer to see if the network card light is on.

https://kb.wisc.edu/vs/page.php?id=95990

3. Check the network cable (use cable tester). 4. Check the network HUB (use
multi- tester).

https://shopee.ph/NETWORK-CABLE-
TESTER(LAN-TESTER)-i.158572255.2520389973
https://www.amazon.com/uxcell-TY-360-Voltage-
Multitester-Multimeter/dp/B01DNRNTKE

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Q3_TLE(CHS)9_ Module 4
 What’s More

To check what you have learned from the discussion, answer the following activity.

Activity 3: Let’s classify

Classify the following as Troubleshooting activities or Diagnosing activities. Write T

for troubleshooting and D for diagnosing. Write your answers on a separate sheet of
paper.

1. Double check the power connections.

2. Check the network HUB (use multi-tester).

3. Check the back of the computer to see if the network card light is on.

4. Check the power cords and cable connectors in your computer unit.

5. Check the boot sequence configuration in the advance BIOS (Basic Input /Output
Unit) setup.

What I Have Learned

Let us have a summary of what you have learned today.

Activity 4: I FILL You

Fill in the blanks with the appropriate words/phrase. Write your answers on a
separate sheet of paper.

1. The topic of this lesson is all about ______________________________________.

2. I have learned through this lesson that ___________________________________.

3. The terms / ideas I found hard to understand are ___________________________.

4. I enjoyed learning the terms / ideas about ________________________________.

5. I am having difficulty with ____________________________________________.

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Q3_TLE(CHS)9_ Module 4
 What I Can Do

Activity 5: Develop a Sample Diagnostic Plan

Listed down are all possible components to be checked based on the symptoms
presented in the table. Given that only 2 components are GOOD and the others are
DEFECTIVE, what should be your remedy. Do this on a separate sheet of paper.

Symptoms: Dead Computer Monitor Good Defective Remedy

AC outlet /
AVR /
AVR fuse /
Monitor Power Cable /
Monitor Switch /
Power Supply /

Assessment

Read each statement carefully. Write TRUE if the statement indicates a fact and
FALSE if not. Write your answer on a separate sheet of paper.

1. Double check the power connections.

2. Voltage regulator and power supply could cause power failure in the computer
unit.
3. Unseated cards or loose cards could cause malfunction.
4. Check the network cable (use multi tester).
5. Check the back of the computer to see if the network card light is on.
6. Use a multi tester to check the network hub.
7. BIOS means basic input/output system.
8. Startup problems occur when systems fail to boot up.
9. Boot sequence configuration can be found in the advance BIOS (Basic Input
/Output Unit) setup.
10. Error messages constantly appear during a computer’s startup process when
there are problems in software installation.

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Q3_TLE(CHS)9_ Module 4
Q3_TLE(CHS)9_ Module 4 9
What I What’s In: What’s More: Assessment:
Know:
1. TRUE 1. T 1. TRUE
1. TRUE
2. TRUE 2. D 2. TRUE
2. TRUE
3. TRUE 3. T 3. TRUE
3. TRUE
4. TRUE 4. T 4. FALSE
4. FALSE
5. FALSE 5. D 5. TRUE
5. TRUE
What’s New: What I Can Do: 6. TRUE
Trouble shoot Answers to this activity may 7. FALSE
vary. The teacher will rate
Voltage 8. TRUE
you based on the
regulator appropriateness of your 9. TRUE
Power supply answers.
10. TRUE
Network hub
Cable tester
Answer Key
References
Information and Communications Technology: Computer Hardware Servicing, K to
12 Basic Education Program Learning Materials for Grade 9, 2013, First Edition

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Q3_TLE(CHS)9_ Module 4
For inquiries or feedback, please write or call:

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Schools Division of Bataan - Curriculum Implementation Division
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Telefax: (047) 237-2102

Email Address: bataan@deped.gov.ph