UTHORIT TECHNICAL EDUCATION AND SKILLS DEVELOPMENT A National Assessment for COMPUTER SYSTEMS SERVICING NC II ASSESSOR’S GUIDE(as NATIONAL ASSESSMENT AND CERTIFICATION ARRANGEMENTS ' the National Qualification of COMPUTER SYSTEMS ING.NC Ih the candidate must demonstrate competence in all \ eeiated beliw Successtul candidate shall be awarded a National Contitivate aigned by the TESDA Director General ——_ 4 Code BOOM HO8 BOOM 106 nova TOF so0a11 108 Code EL 1b. eLcatt201 ELOaT1201 ELO311202 ELC724202 ELC724205 ELC724332 ELC724333 ELC724334 |_Use Hand Tools eee | Terminate and Connect Electrical Wiring and Electronic Set up Cony BASIC COMPETENCIES Participate in Workplace Communicati Work ita Team Environment —_ Practice Career Professionalism — Practice Occupational Health and Safety Procedures _| COMMON COMPETENCIES Apply Quality Standards Perform Computer Operations Perform Mensuration and Calculation Prepare and Interpret Technical Drawing Use Hand Tools Cireuits “Test Electronic Components CORE COMPETENCIES install and Configure Computer Systems jer Networks Set up Computer Servers Maintain and Repair Computer Systems and Networks 2 The Qualification of COMPUTER SYSTEMS SERVICING NC Il, may also be acquired through accumulation of Certificate of Competency (CoC) in the following units of competency: 2.1. Install and Configure Computer Systems 2.2. Set up Computer Networks 2.3. Set up Computer Servers 2.4. Maintain and Repair Computer Systems and Networks 3. For individuals, who already possess National Certificate (NC) or Certificate of Competency (COC) along the Computer Hardware Servicing NC II — 3.1 Portfolio with interview assessment is applicable for COC #1, COC #2 and COC #4, provided the candidate is already employed and has related work experience for the past three years. However, if the assessor finds the evidences presented inadequate, he may still require the candidate to undergo the performance assessment, ELCCSS 213-0614 Computer Systems Servicing NC II ——32 Upon accumulation and submission of all Coc '$ Acquired, an indivi -, vidual shai 4 be issued the corresponding National Certificate for the Quai ion 5. Assessment shall focus on the core units of cor common units are assessed concurrently with the core vant Pas and 6. The following are qualified to apply for assessment + Graduates of formal, non-formal and informal meee training programs. ing _enterprise-based + Experienced workers (wage employed or self-employed) 7. The guidelines on assessment and certification are di 7 eit Ste oo Implementation of the Philippine TVET Qualificatio nthe (pTacs) "and Certfication System ICSS 213-0614 Tiputer Systems Servicing NC |ITESOA.SOP 99g EVIDENCE PLAN ‘SOP-QS0.13.F04 ee [Quaification Tile | COMPUTER SYSTEMS SERVICING NO COC 1 Tile | Portfolio w/ Interview | Demonstration /Observation * | %< PA 1 Oral Questoning ‘* Plans and prepares unit for assembly” * Identifies and obtains materials necessary to complete the work and checks against system requirements * Obtains tools, equipment and testing devices to carry out the work and checks for correct operation and safety Assembles following computer hardware according to established OH & S policies and procedures and system requirements: 8. Motherboard and its components b. Hard drives and its accessories x c. Power supply d. Peripherals such as keyboard, mouse, cables Performs Basic Input Output System(BIOS) configuration based on system requirements* x x * Creates portable bootable devices according to software manufacturer's instruction x + Prepares customized installers according to software utilization guide and end-user agreement x + Installs portable applications according to software user guide and z. software license + Installs operating system according to established installation procedure and end-user agreement x * Installs and configures drivers of peripherals and devices according x to manufacturer's instructions and OS installation procedures + Accesses and installs OS and drivers updates/patches based on 7 x Manufacturer's recommendations and requirements* * Checks quality of work according to established procedures* x X + Installs application software based on installation guides, end-user x x agreement and license agreement * * Carries out variation in application software installation according to x x manufacturer's recommendations and requirements* + Accesses and installs software updates based on manufacturers x Xx recommendations and requirements* 3 ELCCSS 213.0614 ‘Computer Systems Servicing NC II+ Tests devices/sysiems/installation to determine whether they ‘conform to requirements” + Conducts stress test to ensure reliability of equipment” + Follows 5S and 3Rs according to environmental policies + Completes and forwards the documentation to appropnate personnel and/or authority* —___1 NOTE: “Critical aspects of competency 3S 213-0614 ter Systems Servicing NC IiSPECIFIC INSTRUCTIONS FOR THE ASSESSOR COMPUTER SYSTEMS SERVICING NC II \ Qualification Title COC 1 Title INSTALL AND CONFIGURE COMPUTER SYSTEMS | ‘Two (2) Hours Time Allotted 4. Given the necessary components, testing instruments, tools and equipment, instruct the candidate to install and configure computer systems in two (2)hours based on the following tasks a. Disassemble and assemble computer hardware Configure the BIOS and test the assembled unit to check whether it b. will boot or not. c. Prepare the installers d. Install the operating system e. Install application softwares 2. The assessment shall be based on the unit of competency in the Training Regulations and Evidence Plan, and shall focus on the evidence gathering methods below: Demonstration/Observation with Oral questioning Portfolio Assessment with Interview The final assessment shall be your responsibility as Accredited Assessor. 4. At the end of the assessment, you shall provide the candidate feedback on the assessment results. The feedback shall indicate whether the candidate is: co Competent co Not Yet Competent ELCCSS 213-0614 Computer Systems Servicing NC IISUGGESTED QUESTIONS and ACCEPTABLE ANSWERS: Qualification Title COMPUTER SYSTEMS SERVICING NE i, COC 1 Tille INSTALL AND CONFIGURE COMPUTER SyaTEMs Inatruction Assessor can select from the following questions and further prote the | | answers to check the underpinning knowledge of the candidate You want fo sel up a dual-boot scenario belwaen Windows 7 and Windawe Server 2008 How would you do this? Answer Step 1 Partition hard drive Step 2 Install Windows 7 fi Step 3. Then install Windows Server 2008 in the second partition Nhat do you call the computer software which you configure before installing the 2 os? . Answer BIOS ee 3. How many RID (Relalive Identification) Master in one domain? - Answer: Single _ __ me 4. What would you advise fo a client who wants to improve the computer's builtin video card? Answer: Buy an internal video card having higher memory capacity 5. What may be the problem and what should be done if the display does not match what you expect to view on the monitor? Answer: Probably, the video driver is not installed. Install the video driver 5 What type of screw driver will you use for small screws usually found in Compaq and Apple computers? |__ Answer: Torx Screwdriver 7. How will you check and what instrument will you use to determine whelher the Power supply is providing enough voltage output or not? Answer: Voltmeter. Measure the output voltage of the power supply using appropriate setting on the voltmeter 8. What will you do if a customer wants to install an operating system in his PC but does not have an optical drive? - Answer. Create a bootable flash disk 9. What may be the problem if a computer does not recognize a bootable flash drive? What would you do to resolve this? Answer: Maybe the BIOS is not properly configured to boot on the flash drive. Configure the BIOS to boot on the flash drive 10. After testing the assembled product, you have noticed that the product is not working, what are the possible causes? Answer: * Cold solder . wrong component placement, + wrong polarity ird drive and optical drive you 11. What will you do if after installing both the IDE hat have noticed that only one drive is working? Answer: Check the jumper setting 12. If after assembling a brand new computer the monitor does not display any image or character, what may be the possible causes? Answer: . Power on switch . monitor cable ELCCSS 213-0614 Computer Systems Servicing NC I!a 43 Enumerate possible causes when the computer does not from the speaker " Produce any sound Answer | | + Speaker's power may not be turned on \ the signal cable of the speaker I = sound card driver not installed_ —_ {4 Where should you keep peripheral cards or computer memory cards? Answer: Anti-static bag 45. What should you do afer installing peripheral devices such as a sound card? r Answer: Install driver 76. What should you configure in the BIOS when you are going to install an ‘operating system using an optical media? Answer: Boot sequence 17. Pnor to assembling a computer, what should you we: Prior ae 9 pul you wear to protect computer paris Answer: Anti-static wrist strap 48. What should you do if suddenly there is a lightning storm that occurs while assembling a computer? |__answer: Power off the computer and unplug it from the outlet. 19. What should you do if accidentally, water spilled on the computer which you are currently using? ‘Answer: Power off the unit immediately, wipe with dry cloth the external parts and blow dry to ensure that internal portions are completely dry before turni the power on. ng} ELCCSS 213-0614 Computer Systems Servicing NC I!ORGANIZATION OF THE PORTFOLIO DOCUMENT DESCRIPTION 1. Cover sheet Shall contain the following: © Candidate's name Job title Name and address of the candidate's workplace Qualification title Submission date 2. Application Form Completely flled-out with picture (passport size, white background) (TESDA-SOP-CO-07-F21) 3. Information of people who contributed or can verify evidence Shall include names, address, contact numbers and items of evidence with which they have been involved. People involve may include: + Line manager * Supervisor + Team leaderiLead person 4. The candidate's statement This explains the evidence, the context from which the evidence was drawn and the candidate's role within it. 5. The index of evidence 6. The evidences ELCCSS 213-0614 ‘Computer Systems Servicing NC Ii The index of evidence shall contain list items of evidence and assign each item a unique reference number. This will enable items of evidence to be used against more than one evidence requirement. E.g., Employment History - #1 The actual documents to be used in assessing competence. These must be appropriately numbered and arranged according to the sequence indicated in the Index.|. | RULES OF EVIDENCE —______——— —————___ —— a RULE | PARTICULARS ] | The Evidence is —_— + | AUTHENTIC |v Candidate's own work | | ¥ Genuine | | The Evidence | Y Shows that the candidate consistently meets the standards under workplace Conditions Y Incorporates multiple items of evidence | | CONSISTENT The Evidence | v Reflects the candidate's current knowledge CURRENT y Establishes that the candidate can meet the elements and performance criteria ‘specified in the | current version of the Competency Standard | | The Evidence | RECENT | _-¥ Shows the latest training attended by the candidate } | relative to the current version of the Competency | Standard The Evidence Y Covers all the elements Y Meets ALL the evidence requirements | ¥ Meets ALL the dimensions of competency- | SUEEIAENT, | Task skills Task management skills Contingency management skills Jobirole environment skills The Evidence is: ¥_ Related to the current version of the CS. VALID ¥_ Relevant to the Elements, Performance Criteria | ¥ Consistent with the Range of Variables and | Evidence Guide of the CS EVIDENCE TO ASSESS COMPETENCE. [ | ONLY DOCUMENTS THAT MEET THE SIX (6) RULES SHALL BE USED AS l ELCCSS 213-0614 Computer Systems Servicing NC 1PORTFOLIO COVER SHEET Portfolio evidences to be presented /submitted | National Certificate in Computer Hardware Servicing NC Il | Certificate of Employment with job description Pictures/videos taken in the workplace with co-workers(with ‘company name/logo) | Training certificate Transcript of Records Diploma Whiten statements or references (from workplace supervisors, managers, etc ) ¥ Original copy of any five (5) of the identified documents shall be presented to the assessor during the interview, | 7 If the assessor finds the evidences presented inadequate, he may still require the Candidate to undergo the performance assessment (Section 4 of the Training Regulations) | declare that these portfolio evidences presented are true and correct ——— | Candidate's signature over printed name ELCCSS 213-0814 Comptes Systems Servicing NC |Each document inthe portfolio will need o be supported by a statement which outings * The purpose of the document + How the document relates to the requirements of the units of competency/Qualification * Information about those who have contributed or can verity evidence (Names address, contact numbers and items of evidence with which they have been involved) * Show links between each piece of evidence so that they build a picture of your competence. The PORTFOLIO must be organized and submitted in a legal size folder and arranged in the following order: Cover Sheet Application Form (TESDA-SOP-CO-07-F21) The index of evidence The evidences (appropriately numbered) 'nformation of people who contributed or can verify evidence Meona ELCCSS 213-0614 Computer Systems Servicing NC 11Every evidence to be submitted as part of the Portfolio shall be this document which shall be used for validating the contents. CANDIDATE'S NAME COMPANY ‘TITLE OF QUALIFICATION APPLIED FOR DATE SUBMITTED accompanied by Title of document Purpose of the document How the document relates to the unit of competency or the Qualification REFERENCE Company Company address = Tel. Number(s) Designation — ELCCSS 213-0614 Computer Systems Servicing NC I!PORTFOLIO RECORD SHEET Name of candidate Qualification COMPUTER SYSTEMS SERVICING NC II coc1 INSTALL AND CONFIGURE COMPUTER SYSTEMS | Company Name of Assessor PART I: Evaluation of Portfolio contents according to the Rules of Evidence. Instruction: 1. Assign a number to the document presented/submitted OR write the number indicated on the document on the appropriate column opposite each item 2. Puta tick (v) mark on the Rules of Evidence columns opposite each document, where applicable. 3._Only documents that satisfy ALL the Rules shall be used in Part Il Portfolio contents | Doc. Rules of Evidence presented No. Authentic | Consistent | Current | Recent | Sufficient | Valid National Certificate in Computer Hardware Servicing NC Il Certificate of Employment Job description(s) issued by the company Pictures/videos taken in the workplace with co- workers(with company nameflogo) Oo Training certificates a Transcript of record a Diploma ELCCSS 213-0614 ‘Computer Systems Servicing NC 1!ELCCSS 213-0614 ‘Computer Systems Servicing NC |!PORTFOLIO EVALUATION SHEET Name of candidate Qualification COMPUTER SYSTEMS SERVICING NC II coc1 INSTALL AND CONFIGURE COMPUTER SYSTEMS Company Name of Assessor Parti Instruction: 1. Indicate the document number(s) used to evaluate competence opposite each evidence requirement listed below. 2. Each piece of evidence can be used more than once to address a number of evidence requirements. 3. Evaluate each document according to the requirements of the Qualification. 4. Put a tick (v) mark opposite each requirement, where applicable. 5. Compare the documents presented with the original copy and return these to the candidate after use. Requirements of the Qualification to The contents of the portfolio provided Satisfactory evidence of the candidate's ability COC 1: INSTALL AND CONFIGURE COMPUTER SYSTEMS Assemble computer hardware Prepare installer Install operating system and drivers for peripherals/ devices Install application software Conduct testing and documentation ELCCSS 213-0614 Computer Systems Servicing NC II Evaluation of the documents according to the requirements of the Qualification. Tick (7) the appropriatein following quest @ asked during | oa Interview to check the know! ge and skills of the candidate: ‘a + Youwant to set up @ dual-boot scenario between Windows 7 and Windows Sener 2008. How would you do this? Answer Step 1: Partition hard drive Step 2: Install Windows 7 first Step 3. Then install Windows Server 2008 i the second partition * How many RID (Relative Identification) Master in one domain? Answer: Single + What may be the problem and what ‘should be done if the dis; what you expect to view on the monitor? Answer. Probably, the video driver is not installed. Install the video driver + What will you do if a customer wants to install an ‘operating system in his PC but does not have an optical drive? Answer: Create a bootable flash disk + What may be the problem if a computer does not recognize a bootable flash drive? What would you do to resolve this? ‘Answer: Maybe the BIOS is not properly configured to boot on the flash drive. Configure the BIOS to boot on the flash drive * After testing the assembled product, you have noticed that the product is not working, what are the possible causes? play does not match Answer: * Cold solder * wrong component placement, *___wrong polarity * What will you do if after installing both the IDE hard drive and oplical drive you have Noticed that only one drive is working? Answer: Check the jumper setting * If after assembling a brand new computer the monitor does not display any image or character, what may be the possible causes? Answer: + Power on switch oO Monitor cable + What should you configure in the BIOS when you are going to install an operating system using an optical media? Answer: Boot sequence * What should you do if accidentally, water spilled on the computer which you are currently using? Answer: Power off the unit immediately, wipe with dry cloth the external parts and blow dry to ensure that internal portions are completely dry before turning L the power on. ELCCSS 213.0614 ‘Computer Systems Servicing NC IIFeedback to candidate ayes Recommendation: If NO: ‘Additional evidence is requir area: Oo NO in the following Date of submission Did the contents of the candidate's portfolio meet the required evidences/standar: ds? pr ees If YES: Candidate's signature Date Assessor's signature Date ELCCSS 213-0614 ‘Computer Systems Servicing NC I!LIST OF SUPPLIES, MATERIALS, TOOLS AND EQUIPMENT (for a group of 10 candidates) ‘SUPPLIESIMATERIALS | QTY | TOOLS | EquiPment Contact cleaner 10 | Screwdriver Desktop Comput Pes, | (standard) pie 1 pc. | Whiteboard 10 | Screwdriver Laptop” ~~ _e pes. | Philips) compttertNetbook 11ot | Fastener 10 | Long nose 10 | Compu puters fc __| Pes. | pliers units ieee Filler (lead-free) 10 “40 | Working tables Pes, units . INSTALLERS / 10 lot | Internet Subscription _ ‘SOFTWARE | ___| sete | (at least 2 MBPS) 10 | Desktop OS (license for | 10 "10 | Uninterruptibie P ___| proprietary software) | pes. | tool units_| Supply (UPS) 10 | Network OS (license for | 10 Soldering 10 [ Hubs Switch |__| Proprietary software) units | iron units 10 | Office producti ity 10 | Solder 1unit | Network controller software (license for _| units | sucker Proprietary software) 10 | Anti-virus (license for 10 | Wire ADSL Router with Wi- Proprietary software) Pes. | stripper A 10 | Disk utility software: 10 | Precision 10 | Wireless Access Point sets | screw units drivers 10. | Virtualization software | ~40 | Anti-static | 10 | PC Video camera (license for proprietary | pes | devices units software) 10 | Disk creator software 10 | Flash 2 units | USB printer Pcs | lightHead mounted light 10. | Disk image software . - TO pes | Flash dink / Memory RESOURCES / . : - - MANUALS 20 | Motherboard's manual . - : s pes. | and installer 10 | Device driver installer . = : 8 pes ELCCSS 213-0614 Computer Systems Servicing NC II wwconsideration is to make sure that tools and equipment are adequately provided to all ELCCSS 213-0814 ‘Computer Systems Serviong NC IEVIDENCE PLAN Qualification Title COC 2 Title Demonstration/Observation w/ Oral Questioning x x Portfolio wiinterview * Obtains tools, equipment and testi ¢ . ing devices needed to carry out th installation work in accordance with established procedures and ° x checks for correct operation and safety* Uses appropriate personal protective e paces pte personal ps quipment and follows OH&S | y * Performs copper cable splicing in accordance with the standards such x as the 568A and 568B color coding cabling standards” * Installs network cables and cable raceway in accordance with established procedures and installation requirements* - slotted PVC x - metallic raceway ~_ flexible conduit * Performs and checks installation work to ensure compliance with x fequirements* * Follows 5S and 3Rs according to environmental policies x_| * Checks network connectivity of each terminal in accordance with 7 network design* —— '* Diagnoses and remedies network fault or problem in line with the x” standard operating procedures * Configures network interface card (NIC) settings in accordance with x network design* -__ Configures IP address of all devices are configured ‘© Carries out communication checking between terminals in accordance with OS network configuration guides* x - File sharing = _Access network resources ELCCSS 213-0614 Computer Systems Servicing NC II 20vents or conditions accordance with i' Sets routerWi-Fi/ wireless access pointirepeater configuration = Configures and sets router x + Configures client device systems settings in accordance with manufacturer's instructions, end-user preference and network design’ | x = Configures Client computer wi-fiaccess Configures local area network (LAN) port’ [x - Configures wide area network (WAN) | Configures wireless settings* Configures securityfirewalvadvance setings* Undertakes final inspection to ensure that the configuration conforms Checks computer networks to ensure safe operation® x x x with the manufacturer's instructions/manual* x x Prepares/completes reports according to company requirements* NOTE: “Critical aspects of competency ELCCSS 213-0614 : Computer Systems Servicing NC IISPECIFIC INSTRUCTIONS FOR THE ASSESSOR Qualification Title COMPUTER SYSTEMS SERVICING NC IL COC 2 Title ‘SET UP COMPUTER NETWORKS Time Allotted 2.5 Hours. 1. Given The necessary components, testing instruments, tools and equipment, instruct the candidate to set up and test the computer networks In hia ong (2.5) hours based on the following tasks: ‘ cand anal Perform network cabling management/arrangement Berform network cable splicing (straight cable) — at most 16 pieces RUS Set network configuration Test the Network (SOHO networks/AD HOC networks) Set up Router/Wi-FiWireless Create wireless network with security Set up intemet connection sharing Set up wireless access point Set up firewall, quality of service (QOS), MAC authentication Conduct test ve se meange 2. The Assessment shall be based on the unit of competency in the Training Regulations and the Evidence Plan, and shall focus on the evidence gathering methods below: + Demonstration/Observation with Oral questioning + Portfolio Assessment with Interview 3. The final assessment shall be your responsibility as Accredited Assessor. rT lidate feedback on the 4. Atthe end of the assessment, you shall provide the candi assessment results. The feedback shall indicate whether the candidate is: a Competent 5 Not Yet Competent ELCCSS 213-0614 Computer Systems Servicing NC IISUGGESTED QUESTIONS and ACCEPTABLE ANSWERS, [ Qualification Title | COMPUTER SYSTEMS SERVICING NEW [COG 2 Tie _ SET UP COMPUTER NETWORKS Instruction Assessor can select from the followin ons and further pro | answers to check the underpanning knowledge ofthe cardvdaie ne" Probe the | 1 What do you cail a bootable disk that contains a full usable OS? Answer Live CD/DVD | 2 What term is used to define one or more iP subnets that are connected by the fast | links’ Answer Site 3. When modifying the scheme, Microsoft recommends adding administrator to | what group only for the duration of the task? Answer Schema Task 4 = kind of cable are you going to use if you want to network two compuler unis | on 5. Based on rules, whal type of network would you suggest lo your dent who wants | to network more than 100 computers? Answer. Client/Server type of network | 6 What type of network would you recomme units? Answer. Peer to peer network | 7. What if the computer you have to network is more than 100, and you have noticed that the network is slowing down, what are you going to do? Give atleast one | recommendation? | Answer Divide the network into groups or subnet the network | &. What would you do if the devices that you are going fo network are far from each other? Answer. Use an extender or repeater ‘9. What would you do if you suspect that the cause of the trouble in the network is | the cable? - ‘Answer: Get a LAN tester and check the cable ‘Swap @ good or working cable in place with the suspected cable 10 After checking the cable with LAN tester and the tester indicates that the output of the two ends swapped: pin one goes to pin three from the other end, and pin two goes to pin six on the other end, what does it signify? Is it good or bad? Answer. The cable is good and itis a crossover type cable 11 After replacing a good cable, still the computers cannot connect to each other, what are the possible causes if the network is using static IP addresses? Answer, - Wrong IP address - Maybe some computers don't belong to the workgroup Wrong subnet mask 72. After configuring the network interface card, how will you going to test the connectivity of your network? Answer - Ping each other L ~_Using net view if your client has only few computer ELCCSS 213-0614 ‘Computer Systems Servicing NC II13. What type of cable will you use to connect two computers’ Answer, Crossover cable either 14. What is the common type of cabling standards used for straight thru cable? Answer. 5688 standard a 16.1n order for computers to network, what are the things you are going fo set or configure? Answer. Workgroup name should be the same, IP addresses should have the same network address and host address should be different; for subnet mask, computers in the same network or subnet should be the same. 13-0614 ccc ar systems Servicing NC INOTE: CANDIDATE'S NAME COMPANY Every evidence to be submitted this document which shall be us. art of the Portfolio shall be for validating the contents. sctoasiceagn | TITLE OF QUALIFICATION APPLIEDFOR DATE SUBMITTED Title of document. Purpose of the document How the relates tothe petency or the Qi lon REFERENCE ELCCSS 213-0614 ‘Computer Systems Servicing NC I!PLETE TTT Pr} PORTFOLIO RECORD SHEET Name of candidate Qualification COMPUTER SYSTEMS SERVICING NC I coc2 SETUP COMPUTER NETWORKS Company Name of Assessor PART |: Evaluation of Portfolio contents according to the Rules of Evidence. Instruction: 1. Assign a number to the document presented/submitted OR write the number indicated ‘on the document on the appropriate column opposite each item 2. Putatick (v) mark on the Rules of Evidence columns opposite each document, where applicable. 3._Only documents that satisfy ALL the Rules shall be used in Part Il. _ | Rules of Evidence Portfolio contents | Doc. presented No. | authentic | Consistent | Current | Recent | Sufficient | Valid National Certificate in Computer Hardware Servicing NC IL 1 Certificate of Employment 0D Job description(s) issued by the company Pictures/videos taken in the workplace with co- workers(with company nameflogo) Training certificates Oo (1 Transcript of record al 26 ELCCSS 213-0614 ‘Computer Systems Servicing NC II| supervisors, | managers. etc) | Billing | from the Internet Service Provider ELCCSS 213-0614 Computer Systems Servicing NC I[Retreneee pp yy 1 Nw gae Name of candidate | Name of Assonsor Requirements of the Qualification «Set router/Wi-Filwireless access point/repeater configuration ‘+ Inspect and test the configured computer networks L PORTFOLIO EVALUATION SHEET Quatification COMPUTER SYSTEMS SERVICING NC II coc 2 SETUP COMPUTER NETWORKS Company Instruction: Indicate the document Number(s) used to evaluate competence opposite: each evidence requirement listed below number of ch document according to the requirements of the Qualification Put a tick (v) mark opposite each requirement, where applicable Compare the documents presented with the original copy and return these to the candidate after use Document | Tick (7) the appropriate - No. _ | column The contents of the portfolio provided ‘satisfactory evidence of the candidate's ability Yes No Unsure to a 7 COC 2: SETUP COMPUTER NETWORKS «Install network cables \ * Set network configuration \ 26 ELCCSS 213-0614 Computer Systems Servicing NC II[ INTERVIEW QUESTIONS AND ANSWERS — ~ What ler is used to define one or more IP subnets thal are conneciea by he + When modifying the scheme, Microsoft recommends adding adminiswalor-ie wnat erccc, When modifying the scheme, Microsof recommends adding adminisirair, to whal group Answer: Schema Task ‘+ Based on rules, what type of network would you suggest to your cent who wants to network more than 100 computers? | Answer: Client/Server type of network + What if the computer you have to network is more than 100, and you have noticed that the network is slowing down, what are you going to do? Give at least one recommendation? Answer: Divide the network into groups or subnet the network | ‘+ What would you do if the devices that you are going to network are far from each other? Answer: Use an extender or repeater * What would you do if you suspect that the cause of the trouble in the networks the cable? Answer: Get a LAN tester and check the cable ‘Swap @ good or working cable in place with the suspected cable After checking the cable with LAN tester and the tester indicates that the output of the two ends swapped: pin one goes to pin three from the other end, and pin two goes to pin six on the other end, what does it signify? Is it good or bad? Answer: The cable is good and it is a crossover type cable + After replacing a good cable, still the computers cannot connect to each other, what are the possible causes if the network is using static IP addresses? Answer: - Wrong IP address = Maybe some computers don't belong to the workgroup - _Wrong subnet mask _| “= Affer configuring the network interface card, how will you going to test the connectivity of your network? ‘Answer : - Ping each other - Using net view : = * In order for computers to network, what are the things you are going to set or configure’ ‘Answer: Workgroup name should be the same, IP addresses should have the same network address and host address should be different; for subnet mask, computers in the same network or subnet should be the same. st nKe? ‘Additional evidence is required in the following Date of submission ELCCSS 213-0614 Computer Systems Servicing NC I! 29Did the contents of the candidate's portfolio meet the required evidencesi* oves oO NO Recommendation it NO It YES: Candidate's signature Date Assessor's signature Date ELCCSS 213-0614 Computer Systems Servicing NC ItIES, MATERIALS, Tt Of 10 candidates) OOLS AND EQUIPMENT 7 suppues) ary —>———— = ary | Toots | ary | caupment | 10 table "10 | Desktop Computer | a | rill | 10 | Modular box (RJ45) | 1 set | Drill bit 10 | Laptop | sa | units | computer/Netbook 7 | (for workstation) 10 | Raceway orSiotted | 10 | Precision 1 unit | Managed switch pes, |PVC 1.5°x1.6"x48" | sets | screw drivers 1 box | UTP cable | 10 | Anti-static 10 | Server pcs _| devices units | cabinet/Frame 1can | Contact deaner | 10 | Flash | 10 | Patch panel (24- PCS | lightHead pcs. | ports) L | mounted light 1 | Whiteboard 1 10 | Working tables piece | : units Tiet | Fastener | 1 unit | internet is : subscription (at | least 2 MBPS) 1 | Filler (lead-free) 10 Uninterruptible ‘spool | = - units | Power Supply | | (UPS) INSTALLERS / ~ | . | 10. | Hub/ Switch SOFTWARE unit 40 | Desktop OS (license 10 | Network controller for proprietary - - unit software) | 70 | Network OS (license | 410 | ADSL Router with for proprietary - - | units | WEF software) { 10 | Office productivity 10 | Wireless Access software (license for - | - units | Point proprietary software) | 70 | Antivirus (license for | . 10 | PC Video camera proprietary software) (units 10 | Disk utility software - : [1 unt | USB printer 70 | Virtualization software | 10. | Flash disk / (license for proprietary | - - pes. | Memory stick software) 4 ELCCSS 213-0614 ‘Computer Systems Servicing NC |!uowes sures duo) non wiooeiz $s9013 ‘Popoou sui sarepipues we 01 popinosd Aoyenbope ave yueusdinbe pue s100) ye) ains Sy 0} 81 oNEeDISUOD WOU auL SeIERIPUED JO JoqUMU ul UO puedep jus LOHeNEND ‘Su} 005 weuseste Jo npuce au) 10} pesn 99 6} WaUidInbe pu sI001 Jo funuenb ur, srumuy pue semis KunionBOld M40 "SO YWOMIN 'SO do>EOG —BUINOKO) ou) 40) vsvaD! ER (0) 200 ea} Uo nous swiyekS aoinog ued Gul Siow jusuuseonsy Lo ; | jess | [ewan =| 4 = : (Cammanor | so | e601 | so | ae [ue iWON Bupinag swsisks e;ndwoD pigo-thz S800 ‘fousyedwoo jo spedse e00U9. "310N ue sabpjod esudoque Uo pa uoweiuotunoop "BUUEUS Jeu sssec0e momu pausigeiso S105 x x X = = = - NONIOIANAS ‘8 HaLNAWOD REE A vs, ea Berea eusugeise pve seimiea} SON, Seinweay weiss Buyerado wom ‘BaueRseN 0