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Computer Systems Servicing Guide

This document summarizes the Computer Systems Servicing (CSS NCII) training program which develops the skills needed to install, maintain, configure, and diagnose computer systems and networks. The 4-module program covers installing and configuring computer systems, setting up computer networks and servers, and maintaining computer systems. Specific skills include assembling and installing computer hardware and software, creating computer networks, configuring Windows servers, and performing system backups, restores, and maintenance. Graduates will be qualified for careers as computer assemblers, service technicians, network technicians, and maintenance technicians.

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Nicole Anne
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484 views8 pages

Computer Systems Servicing Guide

This document summarizes the Computer Systems Servicing (CSS NCII) training program which develops the skills needed to install, maintain, configure, and diagnose computer systems and networks. The 4-module program covers installing and configuring computer systems, setting up computer networks and servers, and maintaining computer systems. Specific skills include assembling and installing computer hardware and software, creating computer networks, configuring Windows servers, and performing system backups, restores, and maintenance. Graduates will be qualified for careers as computer assemblers, service technicians, network technicians, and maintenance technicians.

Uploaded by

Nicole Anne
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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COMPUTER SYSTEMS SERVICING

(CSS NCII)
COMPUTER SYSTEMS SERVICING

• Computer Systems Servicing (CSS NCII) is the upgraded version of what is


then called Computer Hardware Servicing (CHS NCII) qualification.
• It is used to develop knowledge, skills, and attitudes of a Computer Service
Technician in accordance with industry standards.
• It covers basic and common competencies such as installing, maintaining,
configuring, and diagnosing computer systems and networks.
4 MODULES OF THE SUBJECT

• Install and Configure Computer Systems


• Setup Computer Networks
• Setup Computer Servers
• Maintain Computer Systems
• A.
• 1. Disassemble a computer system
• 2. Take inventory of everything that you remove from the system until the case is
empty
• 3. Assemble the computer
• 4. Create a bootable USB using Rufus application or DISKPART command
• 5. Configure Basic Input Output (BIOS) setup
• 6. Install an Operating System
• 7. Create multiple partitions (three (3) partitions) with corresponding percentages
• 8. Install the drivers
• 9. Install the applications (MS Office, Anti Virus) and pin them on the desktop
• B. Create cables – crossover, straight-through, patch panel
• 1. Configure a wireless router
• 2. Configure an access point
• 3. Connect the devices – one (1) laptop, one (1) desktop client, one (1)
desktop server
• 4. Test connectivity
• 5. Create folders and configure shares
• C.
• 1. Install and configure a Windows Server 2008/2012 OS
• 2. Promote the server to a Domain Controller
• 3. Configure the Domain Name Service (DNS) role on the server
• 4. Configure the Dynamic Host Configuration Protocol (DHCP) role on the server
• 5. Create an Organizational Unit (OU) and create two (2) user accounts
• 6. Join the clients (laptop and desktop) to the domain
• 7. Install the File and Storage role on the server
• 8. Create a share in the server and map it on the clients
• 9. Create a folder in the server; share it (read/write) for FOLDER redirection.
• 10. Redirect documents and desktop of the clients
• 11. Configure remote desktop on all the machines
• 12. Install Print Management
• 13. Install a printer in the server, install the driver
• 14. Configure printer deployment
• D.
• 1. Create a system restore point
• 2. Create a system backup image
• 3. Use the created restore point to restore the system
• 4. Use the created backup image
• 5. Use disk defragmenter
• 6. Use disk cleanup
• 7. Scan the system for viruses
CAREER OPPORTUNITIES IN COMPUTER SYSTEMS
SERVICING
•• Computer Assembler
•• Computer Service Technician
•• Network Technician
•• Computer Maintenance Technician

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