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LESSON 1: CSS in The Electronics Industry: Hey There! Welcome To The Online Course of CSS!

The document provides an introduction to a course on Computer Systems Servicing (CSS). It discusses why CSS is relevant in today's digital economy where most businesses rely on technology. Having CSS skills allows one to work in maintenance and repair of computer hardware, networks, and other IT infrastructure that organizations depend on. Common jobs for those with CSS qualifications include computer repair technicians, help desk technicians, and IT support specialists. The course will cover necessary knowledge and skills like diagnosing and troubleshooting software and hardware issues. A CSS qualification serves as an entry point into the computer field where technicians may need to travel to client sites or work as part of an office IT support team.

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70 views

LESSON 1: CSS in The Electronics Industry: Hey There! Welcome To The Online Course of CSS!

The document provides an introduction to a course on Computer Systems Servicing (CSS). It discusses why CSS is relevant in today's digital economy where most businesses rely on technology. Having CSS skills allows one to work in maintenance and repair of computer hardware, networks, and other IT infrastructure that organizations depend on. Common jobs for those with CSS qualifications include computer repair technicians, help desk technicians, and IT support specialists. The course will cover necessary knowledge and skills like diagnosing and troubleshooting software and hardware issues. A CSS qualification serves as an entry point into the computer field where technicians may need to travel to client sites or work as part of an office IT support team.

Uploaded by

PEAC RELATED
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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LESSON 1: CSS in the Electronics Industry

Introduction

Hey there! Welcome to the online course of CSS!

As many of today's basic functions are being simplified by technology, computers have been on the
forefront in developing innovations through its many functions.

Many of the things that we thought were impossible before are now being achieved by computers
nowadays.

In this digital economy, having the knowledge and skills in computer servicing is the start and most
fundamental of all.

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TOPIC 1: Why is CSS relevant?

In today’s industry, almost every establishment needs the assistance of technology.

Even establishments and businesses are now gearing towards the use of information technology to
promote their services.

The demand for people who offer computer servicing and repair continues to increase as society
rapidly changes.

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For example

• Computer hardware need maintenance services in order to repair normal wear and tear.

• Network infrastructures used by organizations will need maintenance and monitoring.

• Computer equipment would need occasional repair and maintenance; thus, requiring the
assistance of computer systems service providers.

Commonly, the industry’s main line of business is on selling computer hardware systems and
components, as well as providing repair and installation services.

Thus, if you were to venture in this industry, you must be well informed on basic concepts related to
computer systems servicing.

TOPIC 2: What jobs can I land on?


Since society is now becoming more technology-driven and technology-
dependent, it is no wonder that more and more establishments are in need of the
expertise of computer service providers.

The Computer Systems Servicing National Certificate (NC II) Qualification trains its
learners with competencies that will allow them to diagnose and troubleshoot PC
systems and software issues, as well as restoring its parts to return the device to
its normal function.

A person who has achieved the Computer Systems Servicing NC II Qualification is


competent to be a:
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TOPIC 3: What are my job functions in the future?

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TOPIC 4: What does the Qualification require?

Because technology also changes rapidly, computer technicians must be updated


with the current trends, technology, and developments related to the computer
industry. In addition to that, computer staff may need to work with various
people that will require their expertise. Thus, the ability to work in groups and the
ability to translate technical information to non-technical users may be required
when working in this field.

Having a CSS NC II qualification is an entry point for a career in the computer


field.

Being a computer technician may require you to travel to see clients or be at an


office and workplaces as a member of the IT support team. As a technician, you
must possess the interests and skills that the job demands.

TOPIC 5: What knowledge and skills do I need?


As much as possible, you will need some prior knowledge and skills so that you
will be able to perform computer servicing easily.

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