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CSS 11 Le Week2a

The document provides a lesson plan for a computer systems servicing class focusing on quality improvement. The lesson plan has 3 objectives: 1) understand concepts and principles of quality standards, 2) apply quality standards to computer servicing, and 3) engage in quality improvement processes. The lesson content discusses defining quality standards, quality checking, and different quality improvement processes. Students will complete an assignment and self-check to assess their learning.

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Je_Rebanal
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41 views

CSS 11 Le Week2a

The document provides a lesson plan for a computer systems servicing class focusing on quality improvement. The lesson plan has 3 objectives: 1) understand concepts and principles of quality standards, 2) apply quality standards to computer servicing, and 3) engage in quality improvement processes. The lesson content discusses defining quality standards, quality checking, and different quality improvement processes. Students will complete an assignment and self-check to assess their learning.

Uploaded by

Je_Rebanal
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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PIVOT 4A Lesson Exemplar

Learning Area COMPUTER SYSTEM SERVICING


Learning Delivery Modality Online Asynchronous/Digitize/Printed Modality
School General Flaviano Yengko Grade Level Grade 11
LESSON Senior High School
EXEMPL Teacher JEREEN D. REBANAL Learning Area CSS
AR Teaching Date OCTOBER 14, 2020 Quarter 1st
Teaching Time 10:00 AM -12:00 PM No. of Days 2

I. OBJECTIVES
A. Content Standards The learners demonstrate an understanding of concepts and underlying principles in
applying quality standard in computer systems servicing
B. Performance Standards The learners shall be able to apply quality standards in computer systems servicing
C. Learning Competencies or Objectives LO 3. Engage in quality improvement

D. Most Essential Learning TLE_IACSS9-12-AQS-Ic-3


Competencies (MELC)
(if available write the indicated MELC)
E. Enabling Competencies
(if available write the attached enabling
competencies)
II. CONTENT Quality Improvement
III. LEARNING RESOURCES
A. References
a. Teacher’s Guide Pages
b. Learner’s Material Pages CSS 11 Quarter 1- Module 1 pp. 19-26
c. Textbook Pages
d. Additional Materials from
Learning Resources
B. List of Learning Resources for
Development and
Engagement Activities
IV. PROCEDURES
A. Introduction Learners should know the ff.:
 Participate process improvement procedures in relative to workplace
assignment
 Carry out work in accordance with process improvement procedures
 Monitor performance of operation or quality of product of service to ensure
customer satisfaction
B. Development Discuss the ff.:

 Define Quality Standard


 Quality and Task-completion Checking
 Different Quality Improvement Process

C. Engagement The learners will accomplish Assignment 1.3.1


D. Assimilation The learners will accomplish Self-check 1.3.1

V. REFLECTION The learners, in their journal will write their personal insights about the lesson using
the prompts below.

I understand that _____________.


I realize that __________________.

Prepared and Submitted by: Checked/Inspected by:

JEREEN D. REBANAL RUBY B. HERAMIA


Teacher I Master Teacher I

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