Region I

Schools Division Office Urdaneta City

LANANPIN NATIONAL HIGH SCHOOL
Urdaneta City Pangasinan

1ST QUARTER EXAMINATION

COMPUTER SYSTEMS SERVICING
Name: ______________________________________________ LRN:
________________________
Grade & Section: _____________________________________ Subject:
_____________________
Teacher: ____________________________________________
Score:_______________________
I.DIRECTIONS. Read the questions carefully and select the correct answer. Write your answer before each number.

1. Hardware can be defined as:

a.the parts of a computer system that you can touch
b.the peripherals and operating system of a computer
c. the machines and programs making up a computer
d.the programs needed to run a computer
2. Which of the following is an example of computer hardware?
a. Computer desk c. Processor
b. MS Office d. Operating System
3. What does ROM stands for?
a. Random Only Memory c. Random Open Memory
b. Read Only Memory d. Read Over Memory
4. Which of the following is a feature of RAM?
a. It is a permanent memory c. It gets corrupted easily
b. Its content are lost when the computer is d. It cannot be upgrade
switched off
5. The brain of the computer is called _______________.
a. Motherboard c. ROM
b. CPU d. RAM
6. What is the name of Printed Circuit Board?
a. RAM c. Motherboard
b. CPU d. Expansion Cards
7. Computer memory that temporarily stores information.
a. CPU c. HDD
b. RAM d. ROM
8. To write, erase, rewrite data on CD-ROM, what type of CD should you use?
a. CD-R c. CD-R and CD-RW
b. CD-RW d. CD- WR
9. CMOS stands for:
a. Complementary Metal Oxide Solution c. Complementary Metal Oxide Semi-Conductor
b. Complex Model of Operating System d. Complex Model of OS Semiconductor

10. A star topology provide a common central connection point for nodes on the network called _________
a. Modem c. Switch
b. Panel d. Router

11. Which of the following has the highest storage capacity?

a. Floppy Disk c. DVD
b. CD d. HDD
12. What is HDD?
a. Hard Drive Data b. Hard Disk Drive
 c. Hard Data Disk d. Hard Disk Data
13. Which of the following conditions most increases the like hood that ESD will occur?
a. hot, dry condition c. cool, dry condition
b. cool, damp condition d. hot, damp condition
14. Which of the following is NOT and output device?
a. Printer c. Speakers
b. Keyboard d. Monitor
15.What does RAM stands for?
a. Random Access Memory d. Remote Access Memory
b. Random Authorization Mechanism
c. Readily Access Mailer
16. Which of the following devices allows you to connect your computer over a telephone line like DSL to access the
internet?
a. Video Card c. LAN Card
b. Sound Card d. Internal Modem Card
17. Sarah wants to hear her favorite music from her computer, which of the following devices she needs to install so
that she will be able to hear music?
a. Video Card c. Music Card
b. Sound Card d. MP3
18. What is the best practice when working inside the system unit and installing and removing components?
a. Touch the door knob to ground yourself before going into this case
b. Place all components on the motherboard to keep them grounded
c. use plastic tools
d. all of the above
19. What term described the flow of static electrical charge from a person to the inside of the PC?
a. EMI c. FDD
b. ESD d. PCB
20. Which of the following devices attaches with an IDE cable?
a. CPU c. CD-ROM
b. RAM d. Video Card
21. Which of the following tools would you find in a typical PC technician’s toolkit?
a. Philips and flat head screwdrivers c. Philips head screwdriver and hammer
b. file d. Tweezers and erasers
22. What is the first thing to do before disassembling a system unit?
a. Save all the documents c. Established an ESD
b. Fully shut down and unplug the computer d. All of the above
23. What is the best way to prevent damaging your PC with static electricity?
a. Place your PC on a rubber mat c. Wear and ESD writ strap
b. Wear leather soled shoes d. Static electricity doesn’t really hurt a PC

24. Which tool is used to loosen or tighten cross-head screws?

a. Hex driver c. Torx screwdriver
b. Philips head screwdriver d. flathead screwdriver
25. Which tool is used to strip and cut wires?
a. Pliers b. Wire cutter
c. Needle Nose Pliers d. Part Retriever
26.What is another term for Part Retriever?
a. Pearl Catcher c. Golden Retriever
b. Part Picker d. Nose Retriever
27. Which tool is used to blow away dust and debris from different computer parts without touching the
components?
a. Hex driver c. Anti-static mat
b. Compressed air d. Wire cutter
28. It is sometimes called a nut driver, is used to tighten nuts in the same way that a screwdriver tightens screws.
a. Torx screwdriver c. Philips head screwdriver
b. flathead screwdriver d. Hex driver

29. All are examples of workplace hazards except for one, which one is it?
a. frayed electrical cords c. noisy machinery
b. boxes stacked precariously d. books stacked neatly in bookshelves

30. The Best practice in assembling the System Unit.

I. Install the CPU and RAM on the motherboard
II. Install the power supply unit.
III. Install expansion cards
IV. Install all drives
V. Install motherboard

a. V, I, IV, III, II c. V, II, III, I, IV

b. I, V, III, IV, II d. I, II, III, IV, V
31. Which of the following is not true when on working in PC’s?
a. Do not work on computer when you are wet because you might get electrocuted.
b. Do not remove internal devices of the computer when it is turned on.
c. Be sure not to mix electronic components and water.
d. Ask for assistance from your classmate when it comes on dealing with computer devices.
32. Which of the following department is in charge of computer system and network installation?
a. Accounting Department c. Electrical Department
b. Building Administrator d. ICT Department
33. Who should be the only person allowed to install and maintain a computer system network?
a. Engineer c. Supervisor
b. Manager d. Technician
34. In case of accidents inside the computer laboratory who should be called?
a. Student c. Principal
b. Teacher in Charge d. Security Guard
35. What set of policies and procedures can help minimize the hazards and risks present in a workplace?
a. Occasional Health and Safety c. Occupational Hazard and Security
b. Occupational Health and Safety d. Organizational Hazard and Security
36. Which of the following is designed to provide services to client machines in a computer network?
a. Mainframe c. Server
b. Network PC d. Tablet PC
37. They are also called mid-range systems or workstations.
a. Microcomputer c. Supercomputer
b. Minicomputer d. Personal Computer
38. A computer with a microprocessor and its central processing unit.
a. Desktop Computer c. Microcomputer
b. Laptop d. All of the above
39. They fall in the category of laptops, but are inexpensive and relatively smaller in size.
a. Desktop Computer c. Netbook
b. Laptop d. Personal Computer
40. A type of computer which is intended be used on a single location.
a. Desktop Computer b. Laptop
 c. Netbook d. Personal Computer
41.The Best practice in disassembling the System Unit.
I. Remove the CPU and RAM on the motherboard
II. Remove the power supply unit.
III. Remove expansion cards
IV. Remove all drives
V. Remove motherboard
a. V, I, IV, III, II c. II, III, IV, I, V
b. I, V, III, IV, II d. I, II, III, IV, V

42. Which of the following is NOT a System Software?

a. MC OS b. MS Office c. Linux d.Windows 7
43. Why we should have to install a Utility Software in our System Unit?
a. To ensure the best and maximum performance of our System Unit.
b. To ensure the system unit is safe in dust and harmful object.
c. To ensure our system unit is protected in unexpected power supply shortage.
d. It is for Entertainment and education purposes for the users

44. The following are the three types of windows Installation EXCEPT?
a. Clean Installation c. Double Boot Installation
b. Multi Boot Installation d. Upgrade Installation
45. Ms. Rugene will perform a clean Installation in her system unit, which procedure she has
to take upon performing a clean installation in her System unit?

a. Create a widows 10 bootable flash drive and proceed to the installation process and
update the current windows of the system unit.
b. Create a windows 7 bootable CD and proceed to the installation process and install
the Windows in a single partition of hard drive of the system unit.
c. Create windows 10 bootable CD and proceed to the installation process and install the
windows in external hard drive or in a USB drive inserted in the system unit.
d. Create a windows 7 bootable flash drive or CD and proceed to the installation process
after deleting and creating partition format and install the OS into the selected
partition.
46. It refers to the layout, configuration of a network that consists of cables, computers, and
other peripherals.
a. Topology c. Wireless Topology
b. Network Topology d. Communication Topology
47.The following are the advantages of the Bus Topology in terms of network services EXCEPT?
a. networks are inexpensive and easy to install.
b. Computers and other devices can be attached and detached at any point on network
c. Failure of one device usually does not affect the rest of the bus network.
d. The transmission of data is relatively simple as packets travel in one direction only.
48. The following are the advantages of the Star Topology in terms of network services EXCEPT?
a. If one device fails, only that device is affected.
b. Devices can be added to or removed from network with little or no disruption.
c. It is difficult to identify the problem if the entire network shut down.
d. Easy to troubleshoot and isolate problem.
49. Arrange the following procedures in installing windows 7 operating system.
I. Wait for the computer to boot in windows 7 interface
II. Delete and Create partitions
III. Format Partitions
IV. Restart the computer
V. Install windows 7
a. V, I, IV, III, II c. II, III, IV, I, V
b. V, II, III, IV, I d. I, II, III, IV, V
 50. In a typical star topology network, which cable are we going to use in order to build the entire
network?

a. STP Cable c. Fiber optic cable

b. UTP Cable d. Coaxial cable

--Goodluck--
ASNWERS KEY

1. a
2. c
3. a
4. b
5. b
6. c
7. b
8. d
9. c
10. d
11. c
12. a
26. b
13. a
27. b
14. b
28. d
15. a
29. d
16. d
30. a
17. b
31. d
18. a
32. d
19. b
33. d
20. c
34. b
21. a
35. b
22. d
36. c
23. d
37. a
24. b
38. d
25. b
39. c
40. a
41. c
42. b
43. a
44. c
45. b
46. b
47. d
48. c
49. b
50. b
a. compressed air
b. cleaning cloth
c. needle-nose pliers
d. cable ties