CSS Maintenance Module 4and5
CSS Maintenance Module 4and5
SENIOR
Servicing HIGH
SCHOOL
Grade 12
Obtain System Tools, Module
needed for correct 4
operation and safety Quarter 3
Introductory Message
This module was collaboratively designed, developed and reviewed by educators from
Schools Division Office of Pasig City headed by its Officer-In-Charge Schools Division
Superintendent, Ma. Evalou Concepcion A. Agustin in partnership with the Local
Government of Pasig through its mayor, Honorable Victor Ma. Regis N. Sotto.
The writers utilized the standards set by the K to 12 Curriculum using the Most
Essential Learning Competencies (MELC) while overcoming their personal, social, and
economic constraints in schooling.
This learning material hopes to engage the learners into guided and independent
learning activities at their own pace and time. Further, this also aims to help learners
acquire the needed 21st century skills especially the 5 Cs namely: Communication,
Collaboration, Creativity, Critical Thinking and Character while taking into
consideration their needs and circumstances.
In addition to the material in the main text, you will also see this box in the body of
the module:
As a facilitator you are expected to orient the learners on how to use this module. You
also need to keep track of the learners' progress while allowing them to manage their
own learning. Moreover, you are expected to encourage and assist the learners as they
do the tasks included in the module.
The hand is one of the most symbolized part of the human body. It is often used to
depict skill, action and purpose. Through our hands we may learn, create and
accomplish. Hence, the hand in this learning resource signifies that you as a learner
is capable and empowered to successfully achieve the relevant competencies and skills
at your own pace and time. Your academic success lies in your own hands!
This module was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to
process the contents of the learning material while being an active learner.
Pre-test - This will measure your prior knowledge and the concepts
to be mastered throughout the lesson.
Recap - This section will measure what learnings and skills that you
understand from the previous lesson.
Lesson- This section will discuss the topic for this module.
Post-test - This will measure how much you have learned from the
entire module.
EXPECTATION
After going through with this module you are expected to;
PRE–TEST
Direction: Identify what type of SYSTEM TOOL you are going to use in performing a
maintenance task. Write the letter that correspond to type of system tool after the
phrase.
RECAP
LESSON
The key enhancement in the server OS is hypervisor technology in the form of HyperV.
It affords the ability to deliver virtualized apps and operating systems. Hyper-V can
also be used to build out Virtual Desktop Infrastructure (VDI).
Windows Server 2008 R2 also has enhanced Remote Desktop Services, which allows
corporate management of desktops using virtualization and VDI.
The Diagnostics page in Server Manager consolidates three different consoles into a
convenient location. The three consoles are as follows:
1. Event Viewer
2. Server Manager Performance Monitor
3. Device Manager
1. Event Viewer
The Windows Server 2008 R2 Event Viewer functionality has been improved over the
Windows Server 2003 version. The version in Windows Server 2008 R2 is the version
that released in Windows Vista. The event logs can contain an overwhelming volume
of information, which the new Event Viewer summarizes and drills into very effectively.
• Critical
• Error
• Warning
• Information
• Audit Success Audit Failure
The view shows the total number of events in the last hour, 24 hours, 7 days, and the
total. Each of these nodes can be expanded to show the counts of particular event IDs
within each level. Double-clicking on the event ID count shows a detailed list of the
events with the matching event ID. This is very useful for drilling on the specific events
to see when they are occurring.
The Overview and Summary page also has a Log Summary section, which shows a list
of all the various logs on the server. This is important, as there are now over 100
different logs in Windows Server 2008 R2. In addition to the standard system, security,
and application logs, there is a setup log and a forwarded events log. Then there are
the numerous application and services logs, which include logs for each application,
service, and a huge number of diagnostic and debugging logs. For each of the logs, the
Log Summary section shows the log name, current size, maximum size, last
modification, if it is enabled, and what the retention policy for the log is. This allows
the administrator to quickly see the status of all the logs, which would be a daunting
task otherwise.
The top-level folder of the Performance Monitor displays the System Summary. This
gives a comprehensive overview of the memory, network interface, physical disk, and
processor utilization during the past 60 seconds. The System Summary is organized
in a matrix, with a column for each instance of the network interface, disk, and
processor. The information is updated every second. Unfortunately, the pane is a fixed
height, so it is hard to see all the information at once, and excessive scrolling is needed.
The Monitoring Tools contains the Performance Monitor tool. This tool allows you to
monitor the performance of the server in more detail. The Performance Monitor has
not really changed from previous versions of Windows. It allows you to select
performance counters and add them to a graph view for real-time monitoring. The
graph can be configured to be a line graph, a bar graph, or even a simple text report
of the counters being monitored. The monitor shows the last, average, minimum,
maximum, and duration of the windows (1 minute 40 seconds by default).
For longer-term tracking, the Data Collector Sets can be used. Data Collector Sets can
log data from the following data sources:
• Performance counters
• Event traces
• Registry key values
This data can be logged over an extended period of time and then reviewed. The data
collected will also be analyzed and presented in reports that are very useful. There are
two reports defined by default, the System Diagnostics and System Performance. When
roles are added, such as the Active Directory Domain Services role, there might be
additional Data Collector Sets defined. These data sets gather data that is presented
in reports, which is new to Windows Server 2008 R2. There is a new reports folder in
the Performance Monitor where the reports are saved.
To generate data for a Performance Monitor report, execute the following steps:
5.Expand the System node and select the System Performance Data Collector Set. Note
that the Data Collector Set includes an NT Kernel trace and performance counters.
6.Right-click on the NT Kernel trace object and select Properties. Note the events that
will be collected. Click Cancel to exit without saving.
7.Right-click on the Performance Counter object and select Properties. Note the
performance counters that will be collected. Click Cancel to exit without saving
8.Right-click on the System Performance Data Collector Set and select Start. The Data
Collector Set will start collecting data.
9.Right-click on the System Performance Data Collector Set and select Latest Report.
10.Select the Open properties for this Data Collector Set and click Finish.
13.Click OK to save.
Server 2008 r2 performance monitoring
3.Device Manager
The Device Manager node shows the hardware that is installed on the server. It shows
the hardware grouped by type of device, such as Disk Drives, Display Adapters, and
Network Adapters. Each instance of the device type is listed in a node underneath the
device type.
The Device Manager can be used to update the device drivers of the hardware, to
change settings, and to troubleshoot issues with the hardware. Specifically, you can
perform the following tasks:
ACTIVITIES
From the types of system tools discussed in this module arrange the
listed procedure in using the 2 three major system tool for diagnosing
and maintaining your server 2008 R2. Number the procedure according to its
sequence.
1.Device Manager
Procedure Sequence
Click Close to exit the wizard.
Install the update if found.
Click on Yes, Always Search Online (Recommended).
Click on Search Automatically for Updated Driver Software.
Select Action, Update Driver Software from the menu.
Select the network adapter to check.
Expand the Network Adapters node in Device Manager.
3. Event Viewer
Procedure Sequence
Either browse to the computer name or type the computer name in the dialog
box to view the Event log on that computer.
Click Start, point to Programs, point to Administrative Tools, and then click
Event Viewer.
Click OK.
In the top of the console tree, right-click Event Viewer (local), and then click
Connect to another computer.
WRAP–UP
1.
2.
POST TEST
Direction: Fill in the blank.
In Event Viewer page, enumerate the network events that can be reviewed to
diagnose your network?
1
2
3
4
5
6
In Device Manager page what configuration, updates and diagnosing feature can
be executed?
1
2
3
4
5
6
7
Computer System
SENIOR
Servicing HIGH
SCHOOL
Grade 12
Testing/Diagnostic tools Module
used in Computer system 5
Servicing Quarter 3
Introductory Message
For the facilitator:
This module was collaboratively designed, developed and reviewed by educators from
Schools Division Office of Pasig City headed by its Officer-In-Charge Schools Division
Government of Pasig through its mayor, Honorable Victor Ma. Regis N. Sotto.
The writers utilized the standards set by the K to 12 Curriculum using the Most
Essential Learning Competencies (MELC) while overcoming their personal, social, and
economic constraints in schooling.
This learning material hopes to engage the learners into guided and independent
learning activities at their own pace and time. Further, this also aims to help learners
acquire the needed 21st century skills especially the 5 Cs namely: Communication,
Collaboration, Creativity, Critical Thinking and Character while taking into
consideration their needs and circumstances.
In addition to the material in the main text, you will also see this box in the body of
the module:
As a facilitator you are expected to orient the learners on how to use this module. You
also need to keep track of the learners' progress while allowing them to manage their
own learning. Moreover, you are expected to encourage and assist the learners as they
do the tasks included in the module.
The hand is one of the most symbolized part of the human body. It is often used to
depict skill, action and purpose. Through our hands we may learn, create and
accomplish. Hence, the hand in this learning resource signifies that you as a learner
is capable and empowered to successfully achieve the relevant competencies and skills
at your own pace and time. Your academic success lies in your own hands!
This module was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to
process the contents of the learning material while being an active learner.
Pre-test - This will measure your prior knowledge and the concepts
to be mastered throughout the lesson.
Recap - This section will measure what learnings and skills that you
understand from the previous lesson.
Lesson- This section will discuss the topic for this module.
Activities - This is a set of activities you will perform.
Wrap Up- This section summarizes the concepts and applications of
the lessons.
Valuing-this part will check the integration of values in the learning
competency.
Post-test - This will measure how much you have learned from the
entire module.
PRE–TEST
RECAP
In the last two module we have learned the two types of diagnostic and
maintenance tools, the hardware tools and system tools. Hardware tools are physical
tools we use to troubleshoot or repair our physical computers while the system tools
are intangible in nature which we use to monitor or detect disruption in our networked
computers.
We can also include some third party application that can help us to maintain our
computer in updating, uninstalling, and detecting viruses.
In this module we will elaborate important testing tool that can be consider vital in
network repair and troubleshooting. As CSS technician works with electricity it is
important to know these electrical tool to prevent hazard in your workplace.
LESSON
Before we begin, lets us have a quick look on basic electricity. Electricity, simply put,
is the flow of electric current along a conductor. This electric current takes the form of
free electrons that transfer from one atom to the next. Thus, the more free electrons a
material has, the better it conducts. There are three primary electrical parameters: the
volt, the ampere and the ohm.
1. The Volt- The pressure that is put on free electrons that causes them to flow is
known as electromotive force (EMF). The volt is the unit of pressure, i.e., the
volt is the amount of electromotive force required to push a current of one
ampere through a conductor with a resistance of one ohm.
2. The Ampere - The ampere defines the flow rate of electric current. For instance,
when one coulomb (or 6 x 1018 electrons) flows past a given point on a
conductor in one second, it is defined as a current of one ampere.
3. The Ohm -The ohm is the unit of resistance in a conductor. Three things
determine the amount of resistance in a conductor: its size, its material, e.g.,
copper or aluminum, and its temperature. A conductor’s resistance increases
as its length increases or diameter decreases. The more conductive the materials
used, the lower the conductor resistance becomes. Conversely, a rise in
temperature will generally increase resistance in a conductor.
Ohm’s Law
Ohm’s Law defines the correlation between electric current (I), voltage (V), and
resistance (R) in a conductor.
The most basic things we measure are voltage and current. A multimeter is also great
for some basic sanity checks and troubleshooting. Is your circuit not working? Does
the switch work? Put a meter on it! The multimeter is your first defense when
troubleshooting a system. In this tutorial we will cover measuring voltage, current,
resistance and continuity.
Recommended Equipment
• A digital multimeter
• The multimeter manual
• A battery to test
• A power supply tester
• A manual for the tester
• A power supply
Note: The multimeter is a sensitive piece of electronic test equipment. Do not drop it
or handle it carelessly. Be careful not to accidentally nick or cut the red or black wires
or leads, called probes. Because it is possible to check high voltages, take extra care
to avoid electrical shock.
Plug the 4-pin Molex connector into the tester. The LED illuminates on +12 V and +5
V. (If the power output fails, the LEDs will not illuminate.)
+5 V. (If the power output fails, the LEDs will not illuminate.) F.
Test the P4/P8 connectors.
Plug the P4 +12 V connector into the tester. The LED will illuminate on +12 V. (If the
power output fails, the LEDs will not illuminate.)
Plug the P8 +12 V connector into the tester. The LED will illuminate on +12 V. (If the
power output fails, the LEDs will not illuminate.)
Installation of the power supply was easy, and there aren't usually many issues when
doing so, but power supplies don't last forever. Moreover, many issues that occur with
power supplies are intermittent making the troubleshooting process a little tougher.
Your best friends when troubleshooting power supplies are going to be a multimeter,
power supply tester, and your eyes and ears. Of course, always make sure that the
power supply connects to the AC outlet properly before troubleshooting further. Here
are a couple of the issues you may encounter with power supplies:
• Fan failure
• Fuse failure
LAN Tester
LAN testers cover the fields of installation and network control. These LAN tester can
be used in the workplace and are ideal for technical service professionals and network
administrators. These LAN testers can determine LAN Tester used in the workplace
and are ideal for technical service professionals and network administrators. IP
addresses, identify polarity, connected port and link connectivity. Furthermore, they
can test fiber optic cables. It can also show cable break points, incorrect connections
in fiber optic lines. All this in a large pen design. With these LAN testers you can test
the state of LAN network connections to Hubs and Switches and can analyze the traffic
of a network and which IP it generates.
• Router to router
• Hub to hub
• Switch to switch
• Computer to Computer
• Router to computer (Router to computer uses crossover cable because they both
have an IP address.
Loopback cable
A loopback cable is also known as loopback plug or loopback adapter, which is a plug
used to test physical ports to identify network issue. It provides system test engineers
a simple but effective way of testing the transmission capability and receiver sensitivity
of network equipment. In a word, it is a connection device that is plugged into a port
to perform a loopback test. There are loopback plugs for many different ports, including
serial ports, Ethernet ports, and WAN connections.
Testing UTP Cables Using a Loopback Plug and a Cable Meter
Recommended Equipment
b. Plug one end of the Ethernet cable into the other end of the coupler.
c. Power on the hub or switch.
d. Plug the other end of the Ethernet cable into a port on the hub or switch.
After plugging the cable into the port, does a link light appear on the port?
If a link light does not appear, the problem is with the hub or switch. If the port displays
a link light, then the cable has passed the continuity test.
a. Place one end of the cable into the RJ-45 jack labeled UTP/FTP on the tester.
b. Place the other end of the cable into the RJ-45 female coupler (labeled LAN Use).
c. Insert the cable identifier (labeled Net Tool) into the other side of the coupler.
The coupler and the cable identifier are accessories that come with many cable meters.
ACTIVITIES
Direction: From the discussion about the use Multi-meter , enumerate procedure on
how to test the power supply of a motherboard.
1
2
3
4
Direction: Enumerate four major cause of system unit power failure.
1
2
3
4
WRAP–UP
We can now consider that all testing and diagnosing tool are essentially valuable in
troubleshooting your unit or network. Basic concept in electricity is essential too,
because with computers we are also working with electricity and it is consider
hazardous. The point is, there should be an extra consideration with regards to safety.
Always remember basic testing guide and standards you have learned from previous
modules. Everything is essential and always think of safety in your workplace.
VALUING
3
POST TEST
1. It feeds the motherboard, hard drives, optical drives, and any other devices inside
of the computer.
A LAN tester B power supply C Cable tester
2. If the power supply is dying a slow death and is causing intermittent errors, it
could be tough to troubleshoot.
A Slow death B Slow death C Fan failure
3. Due to the fact that the power supply is old, extremely clogged with dirt, or that the
fan was of cheaper design (without ball bearings).
A Fuse failure B Fan failure C Slow death
4. If the power supply is working, LEDs will illuminate and you might hear a beep
A LEDs will illuminate and B LEDs will illuminate C hear a beep
you might hear a beep
5. Ethernet cable using a loopback plug , If a link light does not appear, the problem
is with the _____________
A hub or switch B switch C UTP cable
6. A plug used to test physical ports to identify network issue.
A Loopback cable B LAN tester C Multi-meter
7. In testing the power supply Molex connector, If the power output fails, the LEDs
A will not illuminate B illuminate C hear a beep
8. 163145278 is LED light sequence for what type of UTP cable connector?
A Crossover B Straight-through C straight connection
9. In testing the P4/P8 connectors. (If the power output fails, the LEDs will__?
A not illuminate B hear beep C LED will blink
10. In testing 4-pin Berg connector, (If the power output fails, the LEDs will__?
R E F E R E N CE S
Web Links
Testing UTP Cables Using a Loopback Plug and a Cable Meter https://bit.ly/2Wh7J0E