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CSS 8 Lesson 4 Q1

The document outlines the objectives and procedures for fault identification and reporting in computer system servicing. It details considerations for receiving materials, receiving reports, returning merchandise, and making inventory reports, emphasizing the importance of documentation and quality checks. The methodology includes recording relevant data by a quality checker and subsequent assessment to ensure accuracy and integrity in material handling.

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jking.monderin
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9 views13 pages

CSS 8 Lesson 4 Q1

The document outlines the objectives and procedures for fault identification and reporting in computer system servicing. It details considerations for receiving materials, receiving reports, returning merchandise, and making inventory reports, emphasizing the importance of documentation and quality checks. The methodology includes recording relevant data by a quality checker and subsequent assessment to ensure accuracy and integrity in material handling.

Uploaded by

jking.monderin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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Computer

System
Servicing
(CSS)
Fault Identification and
Reporting
OBJECTIVES:

At the end of the lesson, the learner will be able to:


a. Identify things to be considered when :
Receiving Materials
Receiving Reports
Return of Merchandise
Inventory Report of Materials
1. Match the packing slip to the items received and ensures
Things to be considered when Receiving Materials:
that the materials are destined on tour department.
2. That you are receiving the materials indicated on the
purchase order with regard to quantity and discount.
3. That the materials are in acceptable condition.
4. That terms regarding installation and/or set-up of
equipment are met.
Sample of
Purchase
Order (PO)
slip
Whenever goods are received:
Things to be considered when Receiving Reports:
• The person receiving the goods must document, using
the administrative software, that all goods were
received for each requisition before any payment can
be made to the vendor.
• Any exceptions must be noted so that partial payments
can be processed, or defective goods can be returned.
When merchandise is received which is
Things to be considered when Returning Merchandise:

incomplete or defective, the supervisor will


return the materials to the supplier or to the
store where it was bought and make
arrangements with the vendor for
replacement.
All materials received must be listed and be reported to monitor
how many materials are already on hand, purchased or damaged.
Things to be considered when Making Inventory Reports of the Materials:
Effective management checks are an important means of providing
assurance of the integrity and security of the benefit processes.
They are also useful in identifying training needs; indicating
possible weaknesses in procedure and ensuring the section meets
its accuracy target set for Best Value Performance Indicators
purposes.
Methodology:
The Quality checker will record the date of receipt,
name of the materials purchased, quantity, official receipt
number, signature of the person who bought the
materials and signed his name afterwards. The Quality
checker will identify if the materials are in good condition
or damage and /or needing for replacements. This will
also be recorded on his report.
Methodology:
Once the Quality checker has
completed all the reports, the assessor
will check if the Quality Checker provides
all the data needed in the report.
Example of Log Report (to be completed
by the Quality Checker)
Example of Assessment of Materials
Received (to be completed by the Quality
checker)

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