COC1: INSTALLAND CONFIGURE

COMPUTER SYSTEMS 7. How will you check and what

instrument will you use to
1. You want to set-up a dual-boot determine whether the power
scenario between Windows 7 and supply is providing enough voltage
Windows Server 2008.Howwouldyou output or not?
do this?
Answer: Voltmeter. Measure the
Answer: output voltage of the power supply
Step1: Partition hard drive using appropriate setting on the
Step2: Install Windows 7 first voltmeter
Step3: Then install Windows Server
2008 in the second partition
8. What will you do if a customer
2. What do you call the computer wants to install an operating
software which you configure before system in his PC but does not have
installing the OS? an optical drive?

Answer: BIOS Answer: Create a bootable flash disk

3. How many RID (Relative 9. What may be the problem if a

Identification) Master in one domain? computer does not recognize a
bootable flash drive? What would you do
Answer: Single to resolve this?

4. What would you advise to a client who Answer: Maybe the BIOS is not
wants to improve the computer’s properly configured to boot on the
builtin Video card? flash drive. Configure the BIOS to boot
on the flash drive
Answer: Buy an internal video card
having higher memory capacity. 10. After testing the assembled
product, you have noticed that the
5. What maybe the problem and what product is not working, what are
should be done if the display does not the possible causes?
match what you expect to view on the
monitor? Answer:
- Cold solder
Answer: Probably, the video driver is - Wrong component placement,
not installed. Install the video driver. - Wrong polarity

6. What type of screwdriver will you use What will you do if after installing both
for small screws usually found in the IDE hard drive and optical drive
Compaq and Apple computers? you have noticed that only one drive is
working?
Answer: Torx Screwdriver
 16. Prior to assembling a
Answer: Check the jumper setting computer, what should you wear to
protect computer parts from ESD?
11.If after assembling a brand-new
computer the monitor does not Answer: Anti-static wrist strap
display any image or character, what
maybe the possible causes? 17. What should you do if
suddenly there is a lightning storm
Answer: that occurs while assembling a
- Power on switch computer?
- monitor cable
Answer: Power off the computer
12. Enumerate possible causes and unplug it from the outlet.
when the computer does not produce
any sound from the speaker. 18. What should you do if
accidentally, water spilled on the
Answer: computer which you are currently
- Speaker’s power may not be turned using?
on
- The signal cable of the speaker Answer: Power off the unit
- Soundcard driver not installed immediately, wipe with dry cloth the
external parts and blow dry to
ensure that internal portions are
completely dry before turning the
13. Where should you keep
power on.
peripheral cards or computer memory
cards?

Answer: Anti-static bag

14. What should you do after

installing peripheral devices such as a
soundcard?

Answer: Install driver

15. What should you configure in

the BIOS when you are going to
install an operating system using an
optical media?

Answer: Boot sequence

 6. What type of network would you
recommend if your client has only
few computer units?

Note: It depends on the number of

Computer Units. Since the number is not
specified, you may answer like this.

Answer:
- Peer to peer network (if two
computers only)
- Server-Client Network (if more
COC2: SETUPCOMPUTER NETWORKS than 2 computers)
7. What if the computer you
1. What do you call a bootable disk that have to network is more than 100,
contains a full usable OS? and you have noticed that the
network is slowing down, what are
Answer: Live CD/DVD you going to do? Give at least one
recommendation?
2. What term is used to define one or
more IP subnets that are connected Answer: Divide the network into
by the fast links? groups or subnet the network

Answer: Site 8. What would you do if the

devices that you are going to
3. When modifying the scheme, network are far from each other?
Microsoft recommends adding
administrator, to what group only for Answer: Use an extender or
the duration of the task? repeater

Answer: Schema Task 9. What would you do if you

suspect that the cause of the
4. What kind of cable are you going to trouble in the network is the cable?
use if you want to network two
computer units only? Answer: Get a LAN tester and
check the cable Swap a good or
Answer: Crossover Cable working cable in place with the
suspected
5. Based on rules, what type of network cable
would you suggest to your client who
wants to network more than 100 10. After checking the cable with
computers? LAN tester and the tester indicates
that the output of the two ends
Answer: Client/Server type of network swapped: pin one goes to pin three
from the other end, and pin two
 goes top in six on the other end, what the network is using static IP
does it signify? Is it good or bad? addresses?

Answer: The cable is good and it is a Answer:

crossover type cable - Wrong IP address
-Maybe some computers don’t
11. After replacing a good cable, still belong
the computers cannot connect to each to the workgroup -
other, what are the possible causes if Wrong subnet
mask
12. After configuring the network interface
card, how will you going to test the
connectivity of your network?
Answer:
- Ping each other
- Using net view

13. What type of cable will you use to

connect two computers?

Answer: Crossover cable

14. What is the common type of cabling

standards used for straight thru cable?

Answer: 568B standard

15. In order for computers to

network, what are the things you are
going to set or configure?

Answer: Work group name should be the

same, IP addresses should have the same
network address and host address should
be different; for subnet mask,
computers in the same network or subnet
should be the same.
COC3: SETUP COMPUTER SERVERS mechanisms. Full desk top uses
EXPLORER.EXE to present the
1. What should you do if you want user with the desktop, whereas the
to transfer file/files into another Remote App use RDINIT.EXE, the
computer? How do you share a folder equivalent of USERINIT.EXE used
named TESDA in DRIVE C? unfull desktop sessions, which in
turn both launch RDPSHELL.EXE
Answer: Create a folder using and updates the client-side task bar
windows explorer. Right click the and handles log off logic.
folder and click Sharing and security.
6. Do you still need to lock down
2. Name the two (2) kinds of Linux the server when you use Remote
boot loader. App programs?

Answer: GRUB and LILO Answer: Absolutely yes. Remote App

programs are for display convenience
3. What is the term used for not for security feature. If users can
software which is not part of the OS? get to the file system, they can run any
executable they have access to, so,
Answer: Third party soft you need to lock down the server. You
ware/installer. can use App Locker (or Software
Restriction Policies), NTFS
4. What do you call a bootable disk Permissions and Group Policy to lock
that contains a full usable OS? down your servers.

Answer: Live CD/DVD. 7. Can you configure a server to

permit users only to connect via
5. Why there are different Remote App and block users from
executable programs running in Task connecting to the desktop?
Manager when you start a Remote
App from a full desktop? Answer: No. This option is not
supported.
Answer: Remote App and full desktop
use different shells and logon 8. What contains the rules and
definitions that are used for creating
 and modifying object classes and 15. What do you call the group
attributes within the Active Directory? that you cannot manually modify or
view its membership?
Answer: Schema
Answer: Special Identity Group
9. What allows businesses to
define, manage, access and secure 16. What can be used to add,
network resources including files, delete, or modify objects in Active
printer, people and applications? Directory, in addition to modifying
the schema, if necessary?
Answer: Directory Services
Answer: LDIFDE
10. What Windows Server 2008
feature is a special installation option 17. What may be the problem if
that creates a minimal environment for the shared folder could not be
running only specific service or roles? accessed? What will you do to
resolve the problem?
Answer: Server Core
Answer: Maybe the computer
11. What is the minimum amount of does not belong to the network.
storage space required for the Active Check the network address
Directory installation files? portion and the workgroup.

Answer: 200MB

12. You set up a network where 18. Aside from installing anti-virus
each computer acts as a client and software, how can you protect your
server and in which each user shares server from viruses?
other’s resources, including printers.
What do you call this setup? Answer: Install firewall, install updates

Answer: Peer-to-peer networking 19. If one of the users forgot

his/her password, how are you
13. What special identity group going to change the password?
contains all authenticated users and Enumerate the steps in resetting a
domain guest? password using GUI.

Answer: Everyone Answer: Reset the password, Log in

as administrator. Click Start, right click
14. What account name refers to My Computer, and then click Manage.
each user’s login name? Click Local Users and groups, double
click
Answer: SAM account
19. What are you going to do to
access a server located far from
 the client computer which you are
troubleshooting? 21. After installing an anti-virus
to your network, you cannot
Answer: Remotely access the server connect to other computers, what
using Remote Desktop connection could be the possible cause of it?

20. What may be the reason why Answer: Possibly, the anti-virus is
you cannot access and connect to blocking the network access. You
other computers remotely? How have to configure the anti-virus so as
would you resolve the problem? to not to block network access.

Answer: Maybe the computer has no

password. Assign a password to that
computer.
22. After logging, you noticed that you cannot change the IP address of
other users, what could be the possible cause?

Answer: The password or account is not an

administrator account.

23. What policies are you going to suggest securing your server?

Answer: Use anti-virus software, Prohibit

downloading unless authorized by the
Administrator, Restrict administrative access.

24. What would you suggest in order to come up with a strong admin password?
Answer: Apply Kerberos, use
password that has combination of letters and
numbers, upper and lower case letters and special
characters.

25. As an Administrator and security precaution, what type of account will you use
in performing ordinary asks?

Answer: Power user account. Limit the use of

administrator account.
COC4: MAINTAINANDREPAIR 4. How would you avoid
COMPUTER SYSTEMSANDNETWORKS overheating of devices such as
CPU, or any other devices that
1. What may be the causes why produces more heat?
the computer displays a black screen
and produces no beeps when power is Answer: Provide the computer proper
turned on? What should you do to ventilation or just cleaning or removing
correct the situation? the dust from the fans. Dusts can
slowdown the moving rotation of fans.
Answer: The probable cause must be
the RAM. Turn off the computer, 5. The computer power supply
unplug it, remove the cover, and fan is creating noise. If after
remove the card. Then take a plain inspection you found out that it is
old pencil eraser and rub it over the rotating slowly, what would you do?
contacts on the part of the card that
fits into the slot. Answer: Replace the power supply.

2. If RAM is not the cause, what 6. After transferring the

maybe another cause and what computer unit, the monitor has no
should you do to solve the problem? more display but the power
indicator is on. What are the steps
Answer: The other probable cause that you must do? Name two
maybe the video card. Again, turn off causes of the problem.
the computer, unplug it, remove the
cover, and remove the card. Then Answer: Cable, ATX Power Supply
take a plain old pencil eraser and rub on the motherboard, Graphic Card
it over the contacts on the part of the
card that fits into the slot. Steps: Check the cable, check the
onboard power supply, check graphic
card and then test the unit.
3. If one of the users forgot his/her
password, how are you going to 7. How would you avoid power
change the password? Enumerate the supply overloading?
steps in resetting a password using
GUI. Answer: Be sure to buy a power
supply that has its proper wattage
Answer: Reset the password. Log in rating. For computers having plenty of
as administrator. Click Start, right click peripherals, it is recommended to
My Computer, and then manage have a higher wattage rating power
properties. Click Local users and supply (e.g.1000watts)
groups, double click Users folder,
right click its username, select Set 8. How would you avoid
password. overheating of devices such as
CPU, or any other devices that
produces more heat?
Answer: Provide the computer proper 14. What defines a chain of site
ventilation or just cleaning or removing links by which domain controller
the dust from the fans. Dusts can from different sites can
slowdown the moving rotation of fans. communicate?

9. What are the possible causes if Answer: Site Link Bridge

the printer is not responding?

Answer:
- The printer cable is defective or
not connected
- Printer driver is not installed
correctly or corrupted.
- No power supply

10. What are the possible causes if

the computer system does not boot?

Answer:
- Cables are defective or not
properly connected
- Defective or No power supply
- No OS installed

11.What do you call a pool of open

source applications?

Answer:
Software Repository /Repositories

12. In the absence of an

internal/external optical drive, what
option can you use to install an OS?

Answer: Pin drive/USB/Flash drive

13. What command line tool is used

for monitoring Active Directory and
provides functionality such as
performing connectivity and
replication tests?

Answer: dc diag