QUESTION AND ANSWER

1. You want to set up a dual-boot scenario between Windows 7 and Windows Server 2008. How would you do this?

- install Windows Server 2008 first, then install Windows 7 on the second partition. Configure the bootloader to
allow selection at startup

2. What do you call the computer software which you configure before installing the OS?

- Bootmanager

3. What would you advise to a client who wants to improve the computer’s built-in video card?

- consider upgrading to a dedicated graphics card for better performance, as built-in video cards have limited capabilities

- you'll change the video card that have higher capabilities

4. What type of screw driver will you use for small screws usually found in Compaq and Apple computers?

- Phillip screwdriver

5. How will you check and what instrument will you use to determine whether the power supply is providing enough
voltage output or not?

-Use a voltmeter to check the power supply's voltage output and ensure it meets the required specifications.

6. What will you do if a customer wants to Install an operating system in his PC but does not have an optical drive?

-suggest using a USB flash drive to install the operating system.

7. What may be the problem if a computer does not recognize a bootable flash drive? What would you do to resolve this?

- check the USB port, ensure the drive is properly formatted, and verify the BIOS settings to enable USB booting.

8. What will you do if after installing both the IDE hard drive and optical drive you have noticed that only one drive is
working?

- check the cable connections and jumpers to ensure they are set correctly.

9. If after assembling a brand new computer the monitor does not display any image or character, what may be the
possible causes?

-faulty RAM, or a defective graphics card

10. What you should do after installing peripheral devices such as sound card?

- install the necessary drivers and configure the settings in the operating system

11. What should you configure in the BIOS when you are going to install an operating system using optical media?

-boot sequence

12. What should you do if suddenly there is a lightning storm that occurs while assembling a computer?

- power off computer

13. What should you do if accidentally, water spilled on the computer which you are currently using?

- Power off and wipe off the water then use a blower use the cold air in the blower

SET UP COMPUTER NETWORKS

- live disk or live CD

2. What term is used to define one or more IP subnets that are connected by the fast links?

- supernetting subnet

3. What kind of cable are you going to use if you want to network two computer units only?

- crossover cable

4. Based on rules, what type of network would you suggest to your client who wants to network more than 300 computers?

- LAN Network

5. What type of network would you recommend if your client has only few computer units?

- peer to peer network

6. What would you if the devices that you are going to network are far from each other?

- fiber optic cables

7. What would you do if you suspect that the cause of the trouble in the network is the cable?

- test it with a cable tester or replace it

8. After replacing a good cable, still the computers cannot connect to each other, what are the possible causes if the
network is using static IP addresses?

- incorrect ip address, subnet mask issues, or firewall settings

9. After configuring the network interface card, how will you going to test the connectivity of your network?

- use ping command on a command prompt

10. What type of cable will you use to connect two computers?

- crossover cable

11. In order for computers to network, what are the things you are going to set or configure?

Answer: Workgroup name should be the same, IP addresses should have the same network address and host
address should be different; for subnet mask, computers in the same network or subnet should be the same.

SET UP COMPUTER SERVERS

- right-click the folder, select "Properties," go to the "Sharing" tab, and click "Share."

2. Name the two (2) kinds of Linux boot loader.

- GRUB(Grand Unified bootloader) or LILO(Linux Loader)

3. What is the term used for software which is one part of the OS?

- Operating System

4. What do you call a bootable disk that contains a full usable OS?

- live disk or live CD

5. What allows businesses to define, manage, access and secure the resources including files, printer, people, and
applications?

- Network operating system

6. What Windows Server 2008 is a special installation option that creates a minimal environment for running only specific
server or roles?

- Server manager

7. What is the minimum amount of storage space required for the Active Directory installation files?

- 1 GB

8. You set up a network where each computer acts as a client and server and in which each user shares other’s resources,
including printer, what do you call this setup?

- peer to peer network

9. What special identity group contains all authenticated users and domain guest?

- Everyone group

10. What do you call the group that you cannot manually modify or view its membership?

- Domain user

11. What may be the problem if the shared folder could not be accessed? What will you do to resolve the problem?

- the problem may be permissions or network issues. To resolve it, check sharing settings and user permissions.

12. Aside from installing anti-virus software, how can you protect our server from viruses?

-keeping OS updated and using a firewall

13. If one of the users forgot his/her password, how are you going to change the password? Enumerate the steps in
resetting a password using GUI.

- 1. Open "Computer Management."

2. Navigate to "Local Users and Groups."

3. Right-click the user account and select "Set Password."

14. What are you going to do to access a server located far from the client computer which you are troubleshooting?

-Remotely access the server using Remote Desktop Connection

15. What may be the reason why you cannot access and connect to other computers remotely? How would you resolve the
problem?

- You may not be able to connect remotely due to firewall settings or network issues. To resolve it, check firewall
rules and ensure the server is reachable.

16. After installing an anti-virus to your network, you cannot connect to other computers, what could be the possible cause
of it?

- The possible cause could be that the anti-virus is blocking network connections. Check the anti-virus settings to allow
network access.

17. After logging, you noticed that you cannot change the IP address of other users, what could be the possible cause?

- You may not be able to change the IP address due to insufficient permissions or group policy restrictions.

18. What policies are you going to suggest to secure your server?

-Suggested policies include regular password changes, user access controls, and regular backups.

19. What would you suggest in order to come up with a strong admin password?

-To create a strong admin password, use a mix of uppercase, lowercase, numbers, and special characters, and make
it at least 12 characters long.

20. As an Administrator and security precaution, what type of account will you see in performing ordinary tasks?

-As an Administrator, use a "standard user account" for ordinary tasks to minimize security risks.
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS

1. What may be the causes why the computer displays a black screen and produces no beeps when power is turned on?
What should you do to correct the situation?

- faulty power supply, motherboard issues, or disconnected components

- Check power connections, reseat RAM and GPU, and test with a different power supply if available.

2. If RAM is not the cause, what may be the other cause and what should you do to solve the problem?

- If RAM is not the issue, it could be a faulty motherboard or CPU

- Inspect the motherboard for damage, check CPU seating, and test with known working components

3. If one of users forgot his/her password, how are you going to change the password? Enumerate the steps in resetting a
password using GUI.

- 1. Log in as an administrator.

2. Open Control Panel.

3. Go to "User Accounts."

4. Select the user account.

5. Click "Change the password."

6. Enter the new password and confirm it.

7. Save changes.

4. How would you avoid overheating of devices such as CPU, or any other devices that produces more heat?

- Ensure proper ventilation, use cooling fans, clean dust from vents, and monitor temperatures with software.

5. The computer power supply fan is creating noise. If after inspection you found out that it is rotating slowly, what would
you do?

- If the fan is rotating slowly, it may be clogged with dust or failing, Clean the fan and check for obstructions; if it
continues to be noisy, consider replacing the power supply.

6. After transferring the computer unit, the monitor has no more display but the power indicator is on, what are the steps
that you must do? Name two causes of the problem.

- 1. Check cable connections (HDMI/VGA).

2. Test with a different monitor.

3. Ensure the graphics card is properly seated.

- Loose connections or a damaged graphics card.

- Use a surge protector, avoid plugging too many devices into one outlet, and ensure the power supply has adequate
wattage for all components.

8. What are the possible causes if the printer is not responding?

- Power issues (not plugged in or turned on).

- Connectivity issues (cable or network problems).

- Driver issues (outdated or missing drivers).

9. What are the possible causes if the computer system does not boot?

- Hardware failure (faulty RAM, CPU, or motherboard).

- Corrupted operating system or boot sector.

- Power supply issues.

10. In the absence of an internal/external optical drive, what option can you use to install an OS?

- Use a USB flash drive with the OS installation files.