Computer System

SENIOR
Servicing HIGH
SCHOOL
Grade 12
Obtain materials necessary to Module
complete the work in accordance
with established procedures and 6
check against job requirements Quarter 3
Computer System Servicing

Quarter 3 – Module 6 Obtain materials necessary to complete the work in

accordance with established procedures and check against job requirements
First Edition, 2020

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Published by the Department of Education Division of Pasig City

Development Team of the Module

Writer: Zernan T. Vicencio
Editors: Francis Jay B. Estallo
Reviewers:
Illustrator:
Layout Artist:
Management Team: Ma. Evalou Concepcion A. Agustin
OIC-Schools Division Superintendent

Aurelio G. Alfonso, Ed. D.

OIC-Assistant Schools Division Superintendent

Victor M. Javena, Ed. D.

Chief - School Governance and Operations Division
OIC – Chief Curriculum Implementation Division

Librada L. Agon, Ed. D.

Education Program Supervisors EPP/TLE

Wilma Q. Del Rosario, Division EPS In Charge of LRMDS

Printed in the Philippines by (School)

Department of Education – Division of Pasig City
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 Computer SENIOR
System HIGH
SCHOOL

Servicing
Introductory Message
For the facilitator:

Welcome to the Computer System Servicing Grade 12 Module on Obtain materials

necessary to complete the work in accordance with established procedures and
check against job requirements !

This module was collaboratively designed, developed and reviewed by educators from
Schools Division Office of Pasig City headed by its Officer-In-Charge Schools Division
Superintendent, Ma. Evalou Concepcion A. Agustin in partnership with the Local
Government of Pasig through its mayor, Honorable Victor Ma. Regis N. Sotto.
The writers utilized the standards set by the K to 12 Curriculum using the Most
Essential Learning Competencies (MELC) while overcoming their personal, social, and
economic constraints in schooling.

This learning material hopes to engage the learners into guided and independent
learning activities at their own pace and time. Further, this also aims to help learners
acquire the needed 21st century skills especially the 5 Cs namely: Communication,
Collaboration, Creativity, Critical Thinking and Character while taking into
consideration their needs and circumstances.

In addition to the material in the main text, you will also see this box in the body of
the module:

Notes to the Teacher

This contains helpful tips or strategies that
will help you in guiding the learners.
As a facilitator you are expected to orient the learners on how to use this module. You
also need to keep track of the learners' progress while allowing them to manage their
own learning. Moreover, you are expected to encourage and assist the learners as they
do the tasks included in the module.

For the learner:

Welcome to the Computer System Servicing Grade 12 Module on Obtain materials

necessary to complete the work in accordance with established procedures and
check against job requirements !

The hand is one of the most symbolized part of the human body. It is often used to
depict skill, action and purpose. Through our hands we may learn, create and
accomplish. Hence, the hand in this learning resource signifies that you as a learner
is capable and empowered to successfully achieve the relevant competencies and skills
at your own pace and time. Your academic success lies in your own hands!

This module was designed to provide you with fun and meaningful opportunities for
guided and independent learning at your own pace and time. You will be enabled to
process the contents of the learning material while being an active learner.

This module has the following parts and corresponding icons:

Expectation - These are what you will be able to know after

completing the lessons in the module

Pre-test - This will measure your prior knowledge and the

concepts to be mastered throughout the lesson.

Recap - This section will measure what learnings and skills that
you understand from the previous lesson.

Lesson- This section will discuss the topic for this module.

Activities - This is a set of activities you will perform.

 Wrap Up- This section summarizes the concepts and
applications of the lessons.

Valuing-this part will check the integration of values in the

learning competency.

Post-test - This will measure how much you have learned from
the entire module.

EXPECTATION

After going through with this module you are expected to;

1. Know the technicality of the devices use in computer

network;
2. ability to apply technical specifications of the devices in
resolving technicalities;
3. Appreciate the importance capability as an important skill
maintaining networked computers.

PRE–TEST

Direction: It is a must for CSS technician to know the right materials he/she needed
to build a network. It is vital for him have quality materials specially in the planning
stage.

Write A for SPECIFICATION and B for SYSTEM REQUIREMENT

A. SPECIFICATION B. SYSTEM REQUIREMENT

1. 16 GB RAM 5. Maximum: 8 GB RAM

(Foundation), 32 GB RAM
(Standard), or 2 TB RAM
 (Enterprise, Datacenter and
Itanium.
2. 50 Mbps 6. DirectX 9 graphics device with
Windows Display Driver Model 1.0
or higher driver
3. 8th Gen Intel® Core™ i7 7. Recommended: 2 GB RAM
4. 256 GB PCIe SSD SSD with a 1 8. Computers with more than 16
TB SATA HDD GB of RAM - space for paging and
dump files.

RECAP

Now that you already know the essentials of computer technician, Let us proceed to
the most vital parts of the Computer System Servicing. CSS Technicians should be
equipped with the technical requirements with regards to the specifications of devices
and other devices to be connected to the system. It is also an advantage in utilizing
system diagnostic tools. Aside from this, it also an edge to know other important
materials need to build your architectured network.

LESSON

Windows Server 2008 R2 is a server operating system and the fourth release of
Windows Server produced by Microsoft as part of the Windows NT family of operating
systems. It was released to OEM hardware partners on July 22, 2009 and became
generally available on October 22, that year. It is the successor to the Windows
Vista-based Windows Server 2008, released the previous year.

Enhancements in Windows Server 2008 R2 include new functionality for Active

Directory, new virtualization and management features, version 7.5 of the
Internet Information Services web server and support for up to 256 logical
processors. It is built on the same kernel used with the client-oriented Windows
7, and is the first server operating system released by Microsoft to exclusively
support 64-bit processors.

Microsoft stopped providing security updates and technical support for Windows
Server 2008 R2 RTM since April 9, 2013, and Service Pack 1 must be installed to
continue receiving support and updates on any given Windows operating system.
Seven editions of Windows Server 2008 R2 were released: Foundation, Standard,
Enterprise, Datacenter, Web, HPC Server and Itanium, as well as Windows Storage
Server 2008 R2. A home server variant called Windows Home Server 2011 was also
released.
Windows Server 2008 R2 was succeeded by the Windows 8-based Windows Server
2012.

System requirements for Windows Server 2008 R2 are as follows:

Processor
1.4 GHz x86-64 or Itanium 2 processor

Memory

Minimum: 512 MB RAM (may limit performance and some features)

Recommended: 2 GB RAM

Maximum: 8 GB RAM (Foundation), 32 GB RAM (Standard), or 2 TB RAM (Enterprise,

Datacenter and Itanium.
Display

Super VGA (800×600) or higher

Disk Space Requirements
Minimum (editions higher than Foundation): 32 GB or more

Minimum (Foundation edition) 10 GB or more.

Computers with more than 16 GB of RAM require more disk space for paging and
dump files.

Other

DVD drive, keyboard and mouse, Internet access (required for updates and online
activation.
Windows 7 is the Microsoft Windows operating system (OS) released commercially in
October 2009 as the successor to Windows Vista.

Windows 7 is built on the Windows Vista kernel and was intended to be an update
to the Vista OS. It uses the same Aero user interface (UI) that debuted in Windows
Vista. As a result, to many end users, the biggest changes between Vista and Windows
7 were faster boot times, new UIs and the addition of Internet Explorer (IE) 8. The OS
is widely available in three retail editions: Windows 7 Home Premium, Professional
and Ultimate. Starter, Home Basic and Enterprise editions are available in some
markets.
Key features

Windows 7, users can pin applications to the taskbar. In addition, users can rearrange
the applications on the taskbar in any order they see fit. Other additions include
libraries for storing files. The default library folders include Documents, Pictures and
Videos, each of which has a public and private version. In addition, Windows 7 was
the first version of Windows to support multitouch capabilities. It also features more
accurate handwriting recognition.
Windows 7 introduced the Snap and Shake capabilities. Snap enables a user to drag
an open window to the left or right side of the screen and have it automatically resize
to take up half the screen. If a user pulls the window off the side, it reverts to the size
and shape it was before he snapped it to the side of the screen. A user can
automatically maximize a window by dragging it to the top of the screen.

With Shake, users can hide all inactive windows to reveal the desktop by clicking the
top of an open window and quickly dragging it back and forth. Users can also easily
reach the desktop with the Show Desktop button on the bottom right of the screen,
which minimizes all open windows.

Other Features of Windows 7:

Home Group is a network of devices that enables users to share files and folders with
the group or on an individual basis. Users require a password to join a group.

Jump Lists are designed to take users to the files and tasks they work with most in
an application. They appear in the Start menu or the taskbar. With Microsoft Word,
for example, the Jump List would display the last few files the user worked with.

Direct Access for Mobile Workers enables IT administrators to update Group Policy
settings and distribute software updates any time the mobile device has internet
connectivity, whether or not the user is logged on. DirectAccess supports multifactor
authentication and encryption.
XP Mode enables older applications designed for Windows XP to use a virtualized
version of the XP OS. To the end user, the applications seem to be running right on
the Windows 7 desktop.
Branch Cache optimizes WAN bandwidth through more effective use of local, read-
only caches.

BitLocker To Go extends on-disk encryption and key management techniques to

portable storage devices.

Virtual hard disk support enables IT to mount a VHD and interact with it as if it
were a physical drive.
Enterprise Search extends search to remote document repositories, Microsoft
SharePoint sites and web applications.

AppLocker enables IT administrators to use Group Policy to specify rules about what
applications can run on a user's desktop.

Enhanced virtual desktop infrastructure enables administrators to use the same

master image to manage remote desktops running through VDI and traditional
desktop computers.

Windows 7 has the following hardware requirements, according to

Microsoft:
 1 GHz processor (32- or 64-bit)
  1 GB of RAM (32-bit)/2 GB of RAM (64-bit)
 16 GB of available disk space (32-bit)/20 GB of available disk space (64-bit)
 DirectX 9 graphics device with Windows Display Driver Model 1.0 or higher
driver
NOTE: Refer to the COC1 and COC2 Module for the computer specifications required for
these two Operating System.

Aside from this two types of OS Operating System, here are some essential materials
we need to know to build your network. A must for CSS technician to verify suppliers
specially the quality of product they have. We can look for the TESDA training
regulation to be thoroughly aware of basic material requirements for this course.

Network Devices
Hardware devices that are used to connect computers, printers, fax machines and
other electronic devices to a network are called network devices. These devices transfer
data in a fast, secure and correct way over same or different networks. Network devices
may be inter-network or intra-network. Some devices are installed on the device, like
NIC card or RJ45 connector, whereas some are part of the network, like router, switch,
etc.

Modem
The main function of the modem is to convert digital signal into analog and vice versa.
Modem is a combination of two devices − modulator and demodulator. The modulator
converts digital data into analog data when the data is being sent by the computer.
The demodulator converts analog data signals into digital data when it is being
received by the computer.

Types of Modem
Modem can be categorized in several ways like direction in which it can transmit data,
type of connection to the transmission line, transmission mode, etc.

Depending on direction of data transmission, modem can be of these types

 Simplex − A simplex modem can transfer data in only one direction, from digital
device to network (modulator) or network to digital device (demodulator).

 Half duplex − A half-duplex modem has the capacity to transfer data in both
the directions but only one at a time.

 Full duplex − A full duplex modem can transmit data in both the directions
simultaneously.
 Ethernet Card
Ethernet card, also known as network interface
card (NIC), is a hardware component used by
computers to connect to Ethernet LAN and
communicate with other devices on the LAN. The
earliest Ethernet cards were external to the
system and needed to be installed manually. In
modern computer systems, it is an internal
hardware component. The NIC has RJ45 socket
where network cable is physically plugged in.
Ethernet card speeds may vary
depending upon the protocols it supports. Old Ethernet cards had maximum speed of 10 Mbps.
However, modern cards support fast Ethernets up to a speed of 100 Mbps. Some cards even
have capacity of 1 Gbps.

Router
A router is a network layer hardware device that transmits
data from one LAN to another if both networks support the
same set of protocols. So a router is typically connected to
at least two LANs and the internet service provider (ISP). It
receives its data in the form of packets, which are data
frames with their destination address added. Router also
strengthens the signals before transmitting them. That is
why it is also called repeater.

Router
A router reads its routing table to decide the best available route the packet can take to reach
its destination quickly and accurately. The routing table may be of these two types −
Static − In a static routing table the routes are fed manually. So it is suitable only for very
small networks that have maximum two to three routers.
Dynamic − In a dynamic routing table, the router communicates with other routers through
protocols to determine which routes are free. This is suited for larger networks where manual
feeding may not be feasible due to large number of routers.

Switch
Switch is a network device that connects other
devices to Ethernet networks through twisted pair
cables. It uses packet switching technique to receive,
store and forward data packets on the network. The
switch maintains a list of network addresses of all
the devices connected to it.
On receiving a packet, it checks the destination Data transmission speed in switches
address and transmits the packet to the correct port. can be double that of other network
Before forwarding, the packets are checked for devices like hubs used for networking.
collision and other network errors. The data is This is because switch shares its
transmitted in full duplex mode maximum speed with all the devices
connected to it. This helps in
maintaining network speed even during high traffic. In fact, higher data speeds are achieved
on networks through use of multiple switches.
 Switch

Switches allow different devices on a network to

communicate, routers allow different networks to
communicate. A router is a networking device that
routes data packets between computer networks.

Patch panel

Patch panel ports are configured to accommodate

Ethernet cables in an enterprise network. In an
enterprise network, a patch panel serves as a sort of
static switchboard, using cables to interconnect
network computers within a LAN and to outside lines
including the internet or other wide area networks
(WANs)

Wi-Fi Card

Wi-Fi is the acronym for wireless fidelity. Wi-Fi technology is used to achieve wireless
connection to any network. Wi-Fi card is a card used to connect any device to the local network
wirelessly. The physical area of the network which provides internet access through Wi-Fi is
called Wi-Fi hotspot. Hotspots can be set up at home, office or any public space. Hotspots
themselves are connected to the network through wires.

A Wi-Fi card is used to add capabilities like teleconferencing, downloading digital camera
images, video chat, etc. to old devices. Modern devices come with their in-built wireless network
adapter.

Internet Service Provider

An ISP (Internet service provider) is a company that provides individuals and other companies
access to the Internet and other related services such as Web site building and virtual hosting.
An ISP has the equipment and the telecommunication line access required to have a point-of-
presence on the Internet for the geographic area served. Below are some important factor to
consider in choosing the best provider.

 Availability
 Speed
 Cost
 Type of Connection
 Reliability

ACTIVITIES

Direction: Base on the discussion, Create a List of Materials for a 40 units start
topology network. Research for the prices of each devices and peripheral’s. Include
specifications of server and client PC’s. Calculate for the total amount.

NOTE: A bill of materials (BOM) is a comprehensive inventory of the raw materials,

assemblies, subassemblies, parts and components, as well as the quantities of each,
needed to manufacture a product including its value or amount.
List of Materials
Name of Quantity Specification Amount
Device/Brand
Name
1
2
3
4
5
6
7
8
-
-
-
Your output will be included in your digitized activity portfolio

WRAP–UP

Flexibility is important skill in computer system servicing, aside from technical ability
to repair and maintained the network, specifications of devices are important to
consider. Remember that having quality devices and peripherals can lessen the
frequency of repairing it or replacing it. In planning stage this should be a top priority
before you ending up to frequent repairing.

VALUING

In Preparing needed materials in Computer System

Servicing, how important anticipation is?

1.

2.

3
 POST TEST

Direction: Encircle the letter of the correct answer

1. Allow different devices on a network to communicate, routers allow different

networks to communicate.
A router B path panel C switch
2. Are configured to accommodate Ethernet cables in an enterprise network
A router B switch C path panel
3. This convert digital signal into analog and vice versa. Modem is a combination of
two devices − modulator and demodulator
A switch B path panel C modem
4. Is a server operating system and the fourth release of Windows Server produced by
Microsoft as part of the Windows NT family of operating systems.
A Win Server 2012 R2 B Win Server 2000 R2 C Win Server 2008 R2
5. Is a network of devices that enables users to share files and folders with the group
or on an individual basis. Users require a password to join a group.
A file sharing B group folder C home group
6. These devices transfer data in a fast, secure and correct way over same or different
networks
A network devices B path panel C switch
7.Also known as network interface card (NIC), is a hardware component used by
computers to connect to Ethernet LAN
A ethernet card B wifi network C router
8. A routing table the routes are fed manually. So it is suitable only for very small
networks that have maximum two to three routers.
A static B network devices C wifi network
9. A routing table, the router communicates with other routers through protocols to
determine which routes are free.
A dynamic B static C wifi network
10. Is a comprehensive inventory of the raw materials, assemblies, subassemblies,
parts and components, as well as the quantities
A bill of materials B list of materials C billing of materials

KEY TO CORRECTION

B 8 A 4
B 7 A 3
B 6 A 2
B 5 A 1

PRE TEST
 10 A 9A 8A 7A 6A
5C 4C 3C 2C 1C
POST TEST

R E F E R E N CE S
Web Links
Windows Server 2008 R2
https://en.wikipedia.org/wiki/Windows_Server_2008_R2#Service_Pack

Windows 7
https://searchenterprisedesktop.techtarget.com/definition/Windows-7

Network Devices
https://bit.ly/2WuyPBq

Factors to consider when choosing an internet service provider

https://bit.ly/2DWuyjW

Books and other Online Publication/s

Iry Englander, The architecture of computer hardware, system software, and

networking, ( Hoboken, NJ 2009 ) 511